Clarendon Grange Care Home

The managers took my mum to two hospital appointments which we could never get her to go to. This shows the trust and rapport build up between staff and my parents. The care team show them such individual care and support, puts our mind at reat.

My mother took up residence in Clarendon Grange in September 2021, just after her 100th birthday. She did not want to go into a care home, being fiercely independent. She settled in reasonably quickly, never the less, and for four years she was exceptionally well cared for by staff who had professionalism and unfailingly good humour and empathy. I was always made welcome and kept fully informed - so useful when I lived 400 miles from Cumbria.

I feel we were very lucky to have found such a wonderful care home for my wife. The care and professional help could not have been better. Management and staff during her short stay was of the highest order and I shall always keep them in my prayers for the excellent work they do for all who pass through their door. They are all stars in my eyes. Wishing them all the best in the future. I will never forgot the help they also gave me and my family. God bless them all.

The care my nana received whilst here was amazing. Right to the very end, the staff couldn't have done any more for her. Special mention to two staff members in particular - they went above and beyond for nana. They also took care of us while at nana's bedside, it's very much appreciated.

Would also like to say thank you for looking after the family too, nothing was ever too much. Can't thank you all enough.

I'm pleased to see Mam has settled, that helps me to know Mam is ok.

I feel my Mum is well cared for and secure. This has taken a tremendous weight off my mind as she was struggling to be on her own. She has now been in Clarendon for a year. It has been a difficult transition for her as she was very independent. I feel she is now accepting it as the right move.

The whole ethos of the home is based on providing care at the highest level possible. Each member of staff shows that they care about every resident and the home itself is kept to such a standard that it feels more like a quality hotel than a care home.

My father needed a greater level of care than he was receiving at home. A bed was found for him at short notice at Clarendon Grange. From the initial contact with the management team to his admission and subsequent care the whole team have been professional, compassionate and friendly. I'm fortunate that it's just up the road and I can pop in most days and can see first-hand just how well he is cared for. The staff are friendly, provide excellent care for my dad and treat him with dignity. I can't speak highly enough about the whole team at Clarendon Grange, my Dad is coming to the end of his life but is being cared for by a great team of people.

Mum moved into Clarendon House for respite after a period of ill health in hospital. From the minute she moved in she was made to feel welcome. She settled straight away and enjoyed the lovely food and environment. The care and support she got from each and every member of staff was second to none. As a result of the brilliant care, Mum was able to return home feeling much better.

I feel the staff supported my mum and also my family during a very difficult time.

My father stayed at Clarendon Grange for about three and a half years until he passed away recently. The care, kindness and compassion of all the staff was a great comfort to us.

My father was at Clarendon Grange from 2020. He first went to the sister home, due to his needs he was transferred. In both homes, his care has been fantastic, person-centred and caring with dignity and a sense of humour. The staff really knew him and what made him happy and settled. He was always immaculately dressed and skin-care was done. The staff were always happy and they have a very low turnover of staff. The manager and assistant managers have been wonderful and caring until my Dad's passing. Their staff team are a huge credit to them.

We attended the recent 18th celebrations and the staff couldn't have been more engaging with all the residents and their families, it was a lovely celebration for all, with a live singer and dancing for all those able. Very nice, safe care home.

Fantastic place 100%, can't say more.

As a family. we have been highly impressed with the level of care given to my husband, who is 95 years old and in poor health. The home is beautifully decorated and comfortable. The carers all seem to really care for the residents and really keep an eye on them. There is plenty of stimulation for the residents. The managers are always present, available and helpful.

It has been an extremely hard time for care homes these past two years but hopefully, things are now on the turn. My husband was placed in Clarendon Grange Care Home six months ago and myself and family cannot fault it. The staff all work hard to make the residents feel at home and is done to a very high standard. When he first went in, it was a very emotional time but nothing was a problem to management and staff. I was told to ring anytime (which I did). I'm so pleased he is in the care of Clarendon Grange Care Home because I know he's getting looked after.

After not seeing my gran for over a year due to work, I was worried when I was told she had to go into care. After finally getting some time off, I have had the chance to pay gran a visit and all my worries have gone away. The staff are very welcoming and communicate very well. They are all happy and try to accommodate you in the nicest and friendliest way. Gran's room is lovely and has everything she needs. The home is spotless and gran said she likes the garden, although it's been a little cold lately. Gran said she likes the activities and the staff are really nice and always trying to make jokes. I work abroad but can safely say that I have nothing to worry about grans care anymore as what I saw was brilliant. I can’t praise the staff enough. Although it is work for the staff, to me it felt like it was just one big loving family. I know my gran is in a safe environment where she can relax and I can go back to work without worrying about her as much. It was lovely to see that my gran still had her sparkle in her eyes.

The activities have started up again and include things like singers, film club, baking sessions, themed meals, games, quizzes etc. There's always something going on to keep residents occupied and almost a year after she arrived, Mum reports she is very happy with the care she receives and is glad she made the decision to move to Clarendon Grange.

Went to visit a friend who is on respite care at the moment. We had a garden visit. The staff were very welcoming from management to the care staff. They were very caring towards him. Brilliant team I would recommend this home for care.