Clarendon Grange Care Home

Main Road, Great Clifton, Workington CA14 1TR

Clarendon Grange Care Home, Workington, Cumbria
Clarendon Grange Care Home, Workington, Cumbria
Clarendon Grange Care Home, Workington, Cumbria

Clarendon Grange is a luxury retirement home set in a peaceful location, ideal for adults with 24-hour residential care requirements or individuals diagnosed with dementia.

Staff are highly trained and motivated to deliver the best possible care required. Clarendon Grange is a home from home, with a well furnished and relaxing atmosphere with beautiful gardens and surrounding areas.

The home has a strong reputation for quality in the Cumbria area and carers are determined that all clients receive a friendly and person-centred service.

Part of Brancaster portfolio, the home pursues an holistic approach, placing value in a trained and motivated workforce and promoting best care values and practice.

Group: Brancaster Care Homes Ltd

Person in charge: Lindsay Hay (Care Manager)

Local Authority / Social Services: Cumbria County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Social Services, private. Ages 60+.

Single Rooms: 25

Rooms with ensuite WC: 24

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Protected meal times between 12.30pm to 1.30pm & 4.30pm to 5.30pm. No visiting allowed at meal times. Visitors can come any time in between.

Parking:

Small parking area on site, but you can park on the road if necessary, the road is very quiet.

Latest Care Quality Commission* Report on Clarendon Grange Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Clarendon Grange Care Home has a Review Score of 9.7 (9.698)

The Review Score of 9.7 (maximum of 10) for Clarendon Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Clarendon Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.698 for Clarendon Grange Care Home is calculated as follows: ( (70 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 96 Ratings = 4.698

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Clarendon Grange Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 8 Reviews ÷ 5 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Clarendon Grange Care Home?

  • Extremely LIKELY
    4
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Clarendon Grange Care Home

  • Daughter of Resident/Service User
    6
  • Husband of Resident/Service User
    1
  • Resident / Service User
    1

The home and all the residents are immaculate. The level of care is excellent.

How likely would you be to recommend Clarendon Grange Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Caring and helpful staff with homely surroundings.

How likely would you be to recommend Clarendon Grange Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mam has been a resident for nearly 2 years. I find the home very clean and the staff are caring and friendly. My mam always appears clean which shows the care she is receiving. The meals are very nutritious and variable.

How likely would you be to recommend Clarendon Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall, I am happy with the care home my mam is in. She is always clean and tidy. Her room is lovely and she seems to be happy and settled there.

How likely would you be to recommend Clarendon Grange Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

All the staff are very caring and take very good care of my Mum.
She is always treated with respect, kindness and dignity.
If I have any concerns or worries they are always available to discuss and talk things through with.
I am very happy with the care my Mum is receiving.

How likely would you be to recommend Clarendon Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care is good, staff are friendly and efficient.
My wife appears to be happy and settled, her needs are being looked after, so no complaints from me.

How likely would you be to recommend Clarendon Grange Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mother has been in this care home for nearly 2 years. I am extremely happy with the care and support she gets. The sitting rooms, bedrooms etc are exceptionally clean, so is my mother. She gets lovely meals. The staff are very friendly and professional towards residents and visitors alike.

How likely would you be to recommend Clarendon Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot thank the staff enough for my care at Clarendon Grange. Thye have treated me with dignity and respect whilst staying for approximately 7 weeks staff have enabled me to be
rehabilitated to the standard that has enabled me to live independently with support to return.

How likely would you be to recommend Clarendon Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lindsay Hay, Home Manager at Clarendon Grange Care Home responded to this review on 07 Mar 2017:

It was a pleasure to have this gentleman in our home, it was sad to see him go, but we did what we set out to do, which was to enable him to go home.

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Awards / Recognitions

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Care Home Idol 2016

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