Care Homes Owned by Brancaster Care Homes Ltd in Cumbria

I was in the East Croft Grange for two weeks for respite and received very good care. Everyone was kind and helpful.

Staff are really attentive to the residents' needs and treat them all as individuals, with their specific needs. Staff have lots of patience and respond to my dad's needs with care and good humour.

My husband has been given such great care by wonderful staff during his respite care.

I find Eastcroft to be a warm, welcoming home from home. The lovely staff, who treat everyone with kindness and respect, are always on hand to help and assist. It is a safe, happy environment set in beautiful grounds. Residents can often be found sat out front in the sun, by the water fountain, ice cream in hand. Like many people, I never thought I would have a parent that ended up in a care home but I am forever grateful that it turned out to be Eastcroft.

Eastcroft Grange provides a very welcoming environment as soon as you enter the front door. The staff are caring and courteous, whatever their grades. The meals provided are varied, tasty and much enjoyed. I am always offered as a visitor a refreshment to enjoy a cuppa with my relative, normality. The residents are treated with respect, and lovely to see them mingling, whatever their limitations are. It is a pleasure to visit Eastcroft and leave knowing my relative is in a safe, caring home. Well done, one and all at Eastcroft.

My uncle went for emergency respite to east croft and from the moment we called they couldnt do enough to help. The process of admission was made easy and well explained. Extending was never an issue and each time we popped in my uncle was immaculately turned out and happy.

It was obvious he was treated with genuine care and compassion and as an individual.

As a family we will never be able to explain how much comfort it brought us knowing he spent what turned out to be his last few weeks in such warm and caring surroundings, supported by staff who openly cared.

I would have no hesitation in recommending east croft to anybody and its a credit to the staff who all work there.

I found all staff to be extremely friendly, engaging and responsive to requests. During my father's fortnight respite residency, he was shown care and attention at all times and a determined effort to make him feel comfortable in his new environment. I had every confidence that all his personal needs and medication requirements were undertaken efficiently and diligently. In that fortnight, it personally gave me a calming peace of mind that he was in exactly the right place for his needs, and he came out a much stronger and healthier individual - all our hoped for expectations and outcomes were achieved for him. Deeply grateful to all care staff.

My husband lived at ECG for almost two years. He had Alzheimer's and was very active. He was allowed the freedom to make it his home. The staff were his family and treated him with dignity, smiles and gentle care if he was difficult. A very professional team. Our family were allowed to visit any time and always made welcome. The garden in summer was important, a nice social space. The dedicated nursing team who looked after him (and me) the weekend he died was incredible.

Overall experience is excellent, the home is well run with excellent staff. We would like to be better informed if and when my mother is unwell, but in general, we have no complaints.

The managers took my mum to two hospital appointments which we could never get her to go to. This shows the trust and rapport build up between staff and my parents. The care team show them such individual care and support, puts our mind at reat.

My mother took up residence in Clarendon Grange in September 2021, just after her 100th birthday. She did not want to go into a care home, being fiercely independent. She settled in reasonably quickly, never the less, and for four years she was exceptionally well cared for by staff who had professionalism and unfailingly good humour and empathy. I was always made welcome and kept fully informed - so useful when I lived 400 miles from Cumbria.

My uncle has been resident in East Croft since the beginning of August having transferred from an inadequate, awful home. I can't speak highly enough of the staff and care they give him as there was nothing before. He is so much happier being there, joining in many of the activities, sitting out when he's not sure but still enjoys watching the others. His room is lovely with a big window overlooking the garden. He had been outside for little walks when the weather is nice, something which he enjoys very much. He enjoys the food and there's always a choice. I can't speak highly enough of the facilities and especially the staff and the manager. I am very happy with this placement. It has taken all the worry out of things as I know he is well looked after and cared for. I would highly recommend East Croft to anyone looking for a care home for either themselves or a loved one.

My mam receives the highest of care. The staff treat her like family. She is always happy when we visit. The staff also cared for my dad until he died in January this year. They cared for whole family during a very difficult time.

My wife is a day client only. We looked at around 10 care homes and found East Croft Grange. The best. We have not been disappointed.

My father was extremely well cared for in the home. The attention & care that he received was exemplary right up to the end. The whole family were also well catered for. The staff, caring staff & medical & also other staff in the organisation.

Food and care = very good, entertainment really appreciated and stimulated for him. Thank you.

The hardest thing to do was to putting my day into a home, but every member of staff was so welcoming and made me feel at ease and showed how caring they all were. The rooms are being updated and will all look amazing once done. The food and drink is always flowing and I get to eat with Dad like being at home. This care home definitely carers for every of my dad's needs and that's all I need to know. Thank you.

Cartmel Grange is an amazing home my mum is well cared for by the staff she has been the happiest I have seen her and having a better quality of life.

I visit every day and really look forward to it. It is a happy and safe place for my husband. The care is excellent the staff are all kind, caring and loving. I know my husband is well taken care of here.

My husband came to CG at Easter and we found everyone to be very welcoming, they couldn't do enough to make him feel comfortable or to make us feel supported. We feel confident that he is safe and being well cared for. Thank you to all at CG.