Overall the standard is good.
Misplaced clothing is a concern.
Generally the staff are very good.
Christmas Day and Christmas activities were beautiful.
Due to shortage of staff, stimulation of residents is suffering.
However the entertainment is good.
09 January 2026
My Auntie is in Rievaulx House and absolutely loves it. Her room is beautiful , the food is first class and the quality of care excellent.
They do different activities every day as well as having singers and children from local schools come in to visit the residents.
Christmas was lovely. Every
day some form of Christmas activity were available for those who wished to participate and Christmas Day its self was magical. I arrived to visit Auntie at 10.30 and things were already happening, the tables were being set , there was lots of staff working , who were all incredible jolly and all of the residents had present for the home as well as families arriving. The residents who didn't have families were all fully included and no one was sat alone or sad , the atmosphere was totally happy, joyous and " Christmassy".
If anyone is looking for a home for their loved one, and l know how hard this is as Auntie had no one else to find her care other than myself, call in and look around..
09 January 2026
Fantastic staff, always pleasant and if not too busy will have a chat. My wife is well looked after, and all her needs are met, and accompanied with a smile. I am kept informed of her welfare and any changes that need to be made.
Thank you.
09 January 2026
My Aunty is 98 in January and needs fully care 24hours. She's in a wheelchair and needs a hoist to get her in and out of a bed and chairs . The staff have great patience with her. All the staff we meet are truly helpful and nothing seems to much trouble.
09 January 2026
My Mum has been a resident in Revaulx house for 21 months and I have the found the home exceptionally good for my Mums needs. The staff are very caring and deal with my Mums dementia very well as she initially she found it difficult to accept the change in a new enviroment.
Shelley the
entertainments coordinator has arranged trips out, coffee mornings, singalong activities within the home and more.
I have found the home is kept clean and tidy and always has a friendly atmosphere.
07 January 2026
I feel mum is safe & looked after at the home. She moved from another home that had lots of activities but she was no longer able to afford the care home fees there & family were unable to afford the Top Up fees of £450/week ! Despite nothing like the number of activities at this home she doesn't
seem to mind as her short term memory is very poor. Mum has some behavioural problems such as refusing to move from her chair & refusing personal care at times & the staff deal with these issues in a caring way. It is very quiet where she is but for mum at 91 yrs she needs less activities & essentially palliative care. She did have a fall off the bed & bruised her head & I was informed immediately. She has an alarm system to inform staff if she is getting out of bed but they were unable to get there in time. She wasn't taken to hospital as previously we ( the consultant at the hospital & myself) had discussed it wasn't in her best interest to go to A & E & would only cause her distress.
14 November 2025
When i came up from Plymouth to visit my aunt , Freda, she was sat in the lounge .It was very light and welcoming in there .
The staff were serving tea and cake to the residents ,and interacting with each one .It was done in a very friendly ,but profesional way .
I dont get up to see Freda as
often asI would like ,but if anything happens to Freda ,or she does something I need to know ,I get a phone call from the home to keep me informed .
I am very happy with the care Freda has ,and I know lately ,she has had a few issues with other residents ( such a shame ,as it is so out of character ) but the staff have dealt with it in a caring way ,and hopefully ,she will settle down again ,and be the lovely kind Aunt I remember .
Many Thanks to all the staff .
14 November 2025
My mum was always vehemently against going into residential care but she really enjoys being a resident at Rievaulx House. The staff are always attentive, patient and considerate to my mum's needs. She has plenty of opportunities for interaction with either the staff or other residents. Her room is
always clean, the food options are varied and her clothing cleaned regularly.
Any issues regarding my mum's health are dealt with efficiently and quickly.
The building itself appears to be well maintained and secure.
From my personal perspective I find the care staff to be amazing. Always happy to stop and have a chat and also take care of any additional requests where possible. Special shout out to Evans who is very knowledgeable and approachable.
06 November 2025
My mother has been a resident now for four months and feels safe and content in her new environment. The staff are friendly and attentive, and importantly to my mother the food is of a generally good quality. We have been able to decorate her room to make it feel like home and have been able to
take her out on little trips with the consent of the staff. Overall very pleased.
03 November 2025
Generally, very pleased with my mums care and well being. Staff always helpful and accommodating. Room is OK could sometimes be a bit cleaner, always nice to find her in the lounge enjoying some entertainment.
31 October 2025
It was a very hard decision to admit that, I could no longer care for my husband who has Alzheimer's and he needed to move into a care home. He is being well cared for and the staff are lovely to him. He is not one to join in activities but he has formed a connection with a couple of the staff that
share the same interests as him. This care home was recommended to me by a family member whose relative has been there for a few years. I would not hesitate to refer others to this home.
27 October 2025
My Step-Dad's spent the past few years at Rievaulx House after a severe stroke during Covid, left him paralysed down his left side. Lack of physio due to Covid restrictions when in Hospital, didn't help matters. He relies on family & the lovely staff for most things. From day one, the team have
shown kindness, patience & genuine care. The home's not the newest & his room feels a bit dark due to an outside wall, but the warmth, laughter & love from staff more than make up for it. We'd love for him to be nearer the garden one day, but they do keep his current room spotless & make him comfortable & always lift his spirits when he's feeling low or missing his son & daughter, who live very far away. The staff fill that gap with friendship & compassion, treating him with dignity & respect. We're so grateful for the activities, celebrations & newsletters, keeping us connected. Thanks Rievaulx House for everything - your kindness, patience & dedication mean the world to John's extended family.
24 October 2025
The first thing I noticed was the absence of any underlying bad smells I associate with care homes. The staff are very friendly to both visitors and residents. My wife seems contented, well fed and clean. The staff are doing a fantastic job looking after her. Thank you.
24 October 2025
After eight months of temporary care/rehab homes, extended hospital stays and viewing countless care homes - we were so relieved to finally find Rievaulx House.
It really does feel like his new home. We've been able to personalise his room to his taste, and recently decorated it with balloons,
banners, and cards for his birthday. The staff are caring, kind, and attentive, they do an excellent job ensuring everyone is safe, comfortable, and well looked after.
The atmosphere is warm and welcoming, and there's always something going on. The events organiser, Maureen, is fantastic - my dad has a better social calendar than the rest of us! It's a real testament to the hard work and dedication of the whole team at Rievaulx House.
I would highly recommend Rievaulx House to anyone looking for a residential dementia care home for their loved one. We're so grateful to have found such a lovely place where my dad now calls home.
24 October 2025
My friends mother resides at the home.
Unfortunately over the last year her eyesight has drastically deteriorated.
The help, advice and support from one of the key workers made it so easy to access the charity for the blind to enable my friends mother to access, "audio talking books."
Hopefully
this will make the days more pleasant to listen to stories that she would have been able to read some time ago.
13 August 2025
Very friendly staff look like they care a lot for their residents, and dealing with admin is easy. My Mum is not really settled, but thinks this is due to her and the dementia. Nice room with a lovely view of the garden, always clean, even though my mum keeps blocking the toilet, I feel the staff
and maintenance people do their best.
09 August 2025
My mum has been in Rievaulx House for over 7 years now, and I cannot recommend them highly enough. The care and consideration shown to her and to meet her needs is fantastic. They communicate really well and nothing seems too much trouble. I'm so grateful to all the staff there who have such a
challenging job, especially upstairs in the dementia unit where my mum is. What a wonderful group of people! Thank you!
09 August 2025
We are very happy with the care Mum receives. The staff are just lovely with her and she is happy and settled which is of such importance to us.
As Mum is now 100yrs old we feel we can rely on the extra special care she sometimes needs. It is good to note that she is encouraged to use her walker
instead of relying on a wheelchair
01 August 2025
The care home is very nice. The staff are brilliant with the residents and very friendly.
06 June 2025
This is an amazing place for my lovely little grandad, he gets very well looked after and I couldn't be more happier! Also thank you to one member of staff, in particular, making sure he's always got his meds, the rooms are spacious and they've got beautiful garden for him to relax in.
Latest Reviews for Rievaulx House Care Centre
13 January 2026
Overall the standard is good.
Misplaced clothing is a concern.
Generally the staff are very good.
Christmas Day and Christmas activities were beautiful.
Due to shortage of staff, stimulation of residents is suffering.
However the entertainment is good.
09 January 2026
My Auntie is in Rievaulx House and absolutely loves it. Her room is beautiful , the food is first class and the quality of care excellent.
They do different activities every day as well as having singers and children from local schools come in to visit the residents.
Christmas was lovely. Every
day some form of Christmas activity were available for those who wished to participate and Christmas Day its self was magical. I arrived to visit Auntie at 10.30 and things were already happening, the tables were being set , there was lots of staff working , who were all incredible jolly and all of the residents had present for the home as well as families arriving. The residents who didn't have families were all fully included and no one was sat alone or sad , the atmosphere was totally happy, joyous and " Christmassy".
If anyone is looking for a home for their loved one, and l know how hard this is as Auntie had no one else to find her care other than myself, call in and look around..
09 January 2026
Fantastic staff, always pleasant and if not too busy will have a chat. My wife is well looked after, and all her needs are met, and accompanied with a smile. I am kept informed of her welfare and any changes that need to be made.
Thank you.
09 January 2026
My Aunty is 98 in January and needs fully care 24hours. She's in a wheelchair and needs a hoist to get her in and out of a bed and chairs . The staff have great patience with her. All the staff we meet are truly helpful and nothing seems to much trouble.
09 January 2026
My Mum has been a resident in Revaulx house for 21 months and I have the found the home exceptionally good for my Mums needs. The staff are very caring and deal with my Mums dementia very well as she initially she found it difficult to accept the change in a new enviroment.
Shelley the
entertainments coordinator has arranged trips out, coffee mornings, singalong activities within the home and more.
I have found the home is kept clean and tidy and always has a friendly atmosphere.
07 January 2026
I feel mum is safe & looked after at the home. She moved from another home that had lots of activities but she was no longer able to afford the care home fees there & family were unable to afford the Top Up fees of £450/week ! Despite nothing like the number of activities at this home she doesn't
seem to mind as her short term memory is very poor. Mum has some behavioural problems such as refusing to move from her chair & refusing personal care at times & the staff deal with these issues in a caring way. It is very quiet where she is but for mum at 91 yrs she needs less activities & essentially palliative care. She did have a fall off the bed & bruised her head & I was informed immediately. She has an alarm system to inform staff if she is getting out of bed but they were unable to get there in time. She wasn't taken to hospital as previously we ( the consultant at the hospital & myself) had discussed it wasn't in her best interest to go to A & E & would only cause her distress.
14 November 2025
When i came up from Plymouth to visit my aunt , Freda, she was sat in the lounge .It was very light and welcoming in there .
The staff were serving tea and cake to the residents ,and interacting with each one .It was done in a very friendly ,but profesional way .
I dont get up to see Freda as
often asI would like ,but if anything happens to Freda ,or she does something I need to know ,I get a phone call from the home to keep me informed .
I am very happy with the care Freda has ,and I know lately ,she has had a few issues with other residents ( such a shame ,as it is so out of character ) but the staff have dealt with it in a caring way ,and hopefully ,she will settle down again ,and be the lovely kind Aunt I remember .
Many Thanks to all the staff .
14 November 2025
My mum was always vehemently against going into residential care but she really enjoys being a resident at Rievaulx House. The staff are always attentive, patient and considerate to my mum's needs. She has plenty of opportunities for interaction with either the staff or other residents. Her room is
always clean, the food options are varied and her clothing cleaned regularly.
Any issues regarding my mum's health are dealt with efficiently and quickly.
The building itself appears to be well maintained and secure.
From my personal perspective I find the care staff to be amazing. Always happy to stop and have a chat and also take care of any additional requests where possible. Special shout out to Evans who is very knowledgeable and approachable.
06 November 2025
My mother has been a resident now for four months and feels safe and content in her new environment. The staff are friendly and attentive, and importantly to my mother the food is of a generally good quality. We have been able to decorate her room to make it feel like home and have been able to
take her out on little trips with the consent of the staff. Overall very pleased.
03 November 2025
Generally, very pleased with my mums care and well being. Staff always helpful and accommodating. Room is OK could sometimes be a bit cleaner, always nice to find her in the lounge enjoying some entertainment.
31 October 2025
It was a very hard decision to admit that, I could no longer care for my husband who has Alzheimer's and he needed to move into a care home. He is being well cared for and the staff are lovely to him. He is not one to join in activities but he has formed a connection with a couple of the staff that
share the same interests as him. This care home was recommended to me by a family member whose relative has been there for a few years. I would not hesitate to refer others to this home.
27 October 2025
My Step-Dad's spent the past few years at Rievaulx House after a severe stroke during Covid, left him paralysed down his left side. Lack of physio due to Covid restrictions when in Hospital, didn't help matters. He relies on family & the lovely staff for most things. From day one, the team have
shown kindness, patience & genuine care. The home's not the newest & his room feels a bit dark due to an outside wall, but the warmth, laughter & love from staff more than make up for it. We'd love for him to be nearer the garden one day, but they do keep his current room spotless & make him comfortable & always lift his spirits when he's feeling low or missing his son & daughter, who live very far away. The staff fill that gap with friendship & compassion, treating him with dignity & respect. We're so grateful for the activities, celebrations & newsletters, keeping us connected. Thanks Rievaulx House for everything - your kindness, patience & dedication mean the world to John's extended family.
24 October 2025
The first thing I noticed was the absence of any underlying bad smells I associate with care homes. The staff are very friendly to both visitors and residents. My wife seems contented, well fed and clean. The staff are doing a fantastic job looking after her. Thank you.
24 October 2025
After eight months of temporary care/rehab homes, extended hospital stays and viewing countless care homes - we were so relieved to finally find Rievaulx House.
It really does feel like his new home. We've been able to personalise his room to his taste, and recently decorated it with balloons,
banners, and cards for his birthday. The staff are caring, kind, and attentive, they do an excellent job ensuring everyone is safe, comfortable, and well looked after.
The atmosphere is warm and welcoming, and there's always something going on. The events organiser, Maureen, is fantastic - my dad has a better social calendar than the rest of us! It's a real testament to the hard work and dedication of the whole team at Rievaulx House.
I would highly recommend Rievaulx House to anyone looking for a residential dementia care home for their loved one. We're so grateful to have found such a lovely place where my dad now calls home.
24 October 2025
My friends mother resides at the home.
Unfortunately over the last year her eyesight has drastically deteriorated.
The help, advice and support from one of the key workers made it so easy to access the charity for the blind to enable my friends mother to access, "audio talking books."
Hopefully
this will make the days more pleasant to listen to stories that she would have been able to read some time ago.
13 August 2025
Very friendly staff look like they care a lot for their residents, and dealing with admin is easy. My Mum is not really settled, but thinks this is due to her and the dementia. Nice room with a lovely view of the garden, always clean, even though my mum keeps blocking the toilet, I feel the staff
and maintenance people do their best.
09 August 2025
My mum has been in Rievaulx House for over 7 years now, and I cannot recommend them highly enough. The care and consideration shown to her and to meet her needs is fantastic. They communicate really well and nothing seems too much trouble. I'm so grateful to all the staff there who have such a
challenging job, especially upstairs in the dementia unit where my mum is. What a wonderful group of people! Thank you!
09 August 2025
We are very happy with the care Mum receives. The staff are just lovely with her and she is happy and settled which is of such importance to us.
As Mum is now 100yrs old we feel we can rely on the extra special care she sometimes needs. It is good to note that she is encouraged to use her walker
instead of relying on a wheelchair
01 August 2025
The care home is very nice. The staff are brilliant with the residents and very friendly.
06 June 2025
This is an amazing place for my lovely little grandad, he gets very well looked after and I couldn't be more happier! Also thank you to one member of staff, in particular, making sure he's always got his meds, the rooms are spacious and they've got beautiful garden for him to relax in.