Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Rhoslan Residential Care Home

stars
stars 03 September 2025
The staff have really made my feel at home ,She's settled in nicely .she loves joining in with things .and they have let me join in too when I visit , two members of staff in particular is amazing, and all the staff are friends and family now .thank you for everything you do not just for mum but for all residents.
Review from A C (Daughter of Resident/Service User)
stars
stars 08 July 2025
Very pleasant as you walk in the door. You are met with very pleasant staff. I found the place, clean, always nice, nice and pleasant in the garden. Lovely place to have afternoon tea. The lounge is very nice and clean. Nice floorings, very well managed. TV and radio, games. Always plenty to do high praise for the staff, very clean always. Rooms nice, spacious. A home that is well managed. Very caring staff all round.
Review from Colin S (Friend of Resident/Service User)
stars
stars 12 November 2024
My mum moved in this year and I can not fault anything! The staff are amazing and always friendly. My mum feels safe and has not stopped smiling since she moved in! Her room is decorated how she wants the food is amazing. The residents come first. From the day we were shown around the home to now we feel like part of a family! A particular staff member and your team thank you so much for making this so easy for me and my mum.
Review from J J (Daughter of Resident/Service User)
stars
stars 23 September 2016
My sister has settled well into Rhoslan. The staff made her very welcome and spent time with her to support and reassure her on admission. I have always found the staff to be positive, pleasant and helpful at all times. They are always ready to listen to both my sister and myself if we have any questions. The food and cleanliness of the home are excellent. My sister really enjoys her varied and tasty meals. The activity programme the residents have is also excellent. The manager is always at hand to help.
Review from Morfudd B (Sister of Resident/Service User)