Submit a Review for Downham Grange Nursing Home
Clackclose Road, Downham Market, PE38 9PA
View full details of Downham Grange Nursing HomeLatest Reviews for Downham Grange Nursing Home
08 May 2026
The home has become much more welcoming and homely than it was, mainly because of the wonderful staff, in particular the activities team. One lady in this dedicated team, who has been a great help to my mother over the past two years goes above and beyond to do all she can for the residents to make
their lives more fulfilled. Hardworking and very conscientious. She is a great asset to the home. All the staff are a pleasure to know.
05 May 2026
I wanted to sincerely thank all the staff who have cared for our mum at The Grange whilst on respite over the last 3 months . The staff have been such kind , compassionate, caring and genuinely lovely people . Mum has loved and enjoyed the company of so many individual staff members. As a family we
have been so pleased with the care provided to mum . The individual staff members who we have met over the weeks have been such wonderful people . Many of the staff have gone far over and above what we ever hoped with the very person centred care and support they have provided to mum and us as her family . The positivity and kindness has been second to none . The staff work exceptionally hard and always treat mum with such respect supporting her as an individual . We have also been very impressed with the activities and social opportunities arranged for residents . The kitchen staff and domestic staff in particular have also been exceptional .
17 March 2026
I have been very happy with the standard of care my husband has received at the Grange. The staff could not be more caring. He is always saying how kind the staff are. He always looks lovely and clean and well cared for when I visit. He loves to join in the activities with the other residents.
19 February 2026
My Mum has been a resident in the Downham Grange since June 2025.
My overall experience of the care home is very good and I would certainly recommend to anyone who needs their loved one's needing full time care.
I find all the staff very helpful kind and caring who treat mum with dignity.
The
rooms are very spacious and kept clean and tidy by the cleaning staff.
Kitchen staff prepare lovely meals for the residents day after day to a very high standard.
Nurses and carers are very kind and helpful who treat mum with dignity and care.
The activity team provides excellent activities for the residents to participate in if they wish too .
All staff should feel very proud of themselves such a great team of people.
15 September 2025
My mother has been a resident at the Grange for the last 4 years since her diagnosis of dementia , All the staff shown her nothing but care, kindness and understanding over this period of time
also the support we have received as a family over this time especially over the last few months a
big thank you to the manager for her continued support and as a family we agree that this is the best place for our mum
03 September 2025
Very clean, helpful staff, very well managed.
03 September 2025
My Aunt is happy, clean & well cared for.
26 August 2025
All staff very friendly and helped me whenever I needed it. Their care helped me to recover from a very difficult time in my life. I enjoyed some of the activities, especially the gardening.
08 July 2025
As a resident of the Grange I have found it to be a pleasant and comfortable place to be, as every person I have had the pleasure to meet has been very kind and caring.
24 June 2025
Over the years I have put a number of family in residential homes. I have to say Brilliant the place is nicely maintained inside & out, and I have engaged with a number of the colleagues who are always happy to help and constantly smile and nothing is too much. I have worked in service industry most
of my adult life and I would have been proud to have engaging people working for me that would have been a delight.
I feel slightly sorry for them as my mother is being a bit awkward, although when I have spoken to her she is delighted to be there and thinks its very nice. That's a bonus in anyones book.
13 June 2025
This was the most difficult time for me. All the staff were amazing and supportive. They reassured me Mum would be taken care of and safe. Had a tour around the home and explain how/what happens. They let me bring Mum in before her stay to try and familiarise herself with the place and do some
activities, meet the residents. They made Mum feel very comfortable. Always talking to her directly. I did find it a little stressful sorting contract, had to chase a couple of times, not what I needed when already stressed putting Mum into respite. Overall I was very pleased and happy.
03 June 2025
100% excellent. Good staff. Good care, happy with everything. All staff are good and are on the go all day. I am happy with the care my husband gets. The room is clean and airy and is suitable for his needs. Thank you.
22 May 2025
My mum has been living at Downham Grange for some time now, and I couldn't be more grateful for the care she receives. The staff are exceptional-kind, attentive, and consistently go the extra mile to make sure residents are comfortable, respected, and genuinely cared for. Mum is treated with such
warmth and dignity, and it's been a huge comfort to see her so settled and happy. The atmosphere is always welcoming, and it's clear that the entire team works with heart. I'd also like to give special praise to the management at Downham Grange. The managers are approachable, professional, and clearly passionate about providing the highest standard of care. Their leadership truly sets the tone for the whole home. Thank you to everyone-you're making a real difference every day.
23 April 2025
My friend's grandad is being cared for at Downham Grange care home, and has been there for a few months. We visited him on a Sunday and he really enjoys it there.Must especially the care given to his goddad is topnotch. Carers are so respectful, loving and quick to response. His grandad looked well
cared for and his room was clean and neat. He actually enjoys his routine activities at the Grange and I most say was pleased with the quality of care at the home. I will recommend this care home to anyone in and around for it's a place to be. I wish they continue in this spirit, and if given long life, that will surely be my place in my old age.
16 April 2025
Had my god mother for respite care at Downham Grange. Visited on two occasions and could attest the care given to my godmother was really good. First of all, at the entrance to the home I received a warm welcome from the receptionist, who guided me to my god mother's room. The environment so clean
and was very delighted with the smiles on the carers face. My god mother told us she loved it there especially with the fact that the residential unit is very quiet and she called it her 5 star safe place. Food served was hot and delicious, she enjoyed breakfast and above all lunch as it's always with other residents where they chat. I will confirm the Grange is a place to be and would recommend anyone looking for a hospitable and loving environment to be with to chose Downham Grange.
07 April 2025
The care was very good. They took a personal interest in my mother. Everything went smoothly as far as I know.
01 April 2025
I cannot find fault with the Grange at all. The staff, from reception through to care and nursing, are brilliant, and the cleaners are brilliant, plus cares are really nice to us as to the resident. Their needs are met, as are ours. Cleanliness and tidiness is amazing. Thank you, Grange for all you
do.
10 March 2025
I would like to leave this review, on behalf of my relative. We did hear a few negative views, but this was not the case when my relative stayed here.
My relative stayed at the home after having an operation done for rehabilitation. It was great experience for him and us family and friends that
came to visit him during his stay at Downham Grange. The environment is clean, odourless and spacious to move around in his electric wheelchair. The staff are very caring and attentive and friendly. I would recommend the home despite the CQC report almost 2 years. Initially the report was discouraging, but am glad we tried and we did not regret. If you are thinking of letting your family member stay here, go and have a look at the place first. You will be surprised how good the place is.
A big thank you to everyone in Downham Grange Care Home.
10 March 2025
My uncle moved to the care home recently. My family were apprehensive at first but he seems to enjoy it. The staff is incredibly kind and attentive. They go above and beyond to make him feel comfortable and the atmosphere is warm and welcoming. I would recommend this Downham Grange.
06 March 2025
The staffs are so wonderful and welcoming they are also devoted to their work. They actually look after my grand mum in a very nice way and I will always like to go back there anytime. The facility is also wonderful and warm always
Latest Reviews for Downham Grange Nursing Home
08 May 2026
The home has become much more welcoming and homely than it was, mainly because of the wonderful staff, in particular the activities team. One lady in this dedicated team, who has been a great help to my mother over the past two years goes above and beyond to do all she can for the residents to make
their lives more fulfilled. Hardworking and very conscientious. She is a great asset to the home. All the staff are a pleasure to know.
05 May 2026
I wanted to sincerely thank all the staff who have cared for our mum at The Grange whilst on respite over the last 3 months . The staff have been such kind , compassionate, caring and genuinely lovely people . Mum has loved and enjoyed the company of so many individual staff members. As a family we
have been so pleased with the care provided to mum . The individual staff members who we have met over the weeks have been such wonderful people . Many of the staff have gone far over and above what we ever hoped with the very person centred care and support they have provided to mum and us as her family . The positivity and kindness has been second to none . The staff work exceptionally hard and always treat mum with such respect supporting her as an individual . We have also been very impressed with the activities and social opportunities arranged for residents . The kitchen staff and domestic staff in particular have also been exceptional .
17 March 2026
I have been very happy with the standard of care my husband has received at the Grange. The staff could not be more caring. He is always saying how kind the staff are. He always looks lovely and clean and well cared for when I visit. He loves to join in the activities with the other residents.
19 February 2026
My Mum has been a resident in the Downham Grange since June 2025.
My overall experience of the care home is very good and I would certainly recommend to anyone who needs their loved one's needing full time care.
I find all the staff very helpful kind and caring who treat mum with dignity.
The
rooms are very spacious and kept clean and tidy by the cleaning staff.
Kitchen staff prepare lovely meals for the residents day after day to a very high standard.
Nurses and carers are very kind and helpful who treat mum with dignity and care.
The activity team provides excellent activities for the residents to participate in if they wish too .
All staff should feel very proud of themselves such a great team of people.
15 September 2025
My mother has been a resident at the Grange for the last 4 years since her diagnosis of dementia , All the staff shown her nothing but care, kindness and understanding over this period of time
also the support we have received as a family over this time especially over the last few months a
big thank you to the manager for her continued support and as a family we agree that this is the best place for our mum
03 September 2025
Very clean, helpful staff, very well managed.
03 September 2025
My Aunt is happy, clean & well cared for.
26 August 2025
All staff very friendly and helped me whenever I needed it. Their care helped me to recover from a very difficult time in my life. I enjoyed some of the activities, especially the gardening.
08 July 2025
As a resident of the Grange I have found it to be a pleasant and comfortable place to be, as every person I have had the pleasure to meet has been very kind and caring.
24 June 2025
Over the years I have put a number of family in residential homes. I have to say Brilliant the place is nicely maintained inside & out, and I have engaged with a number of the colleagues who are always happy to help and constantly smile and nothing is too much. I have worked in service industry most
of my adult life and I would have been proud to have engaging people working for me that would have been a delight.
I feel slightly sorry for them as my mother is being a bit awkward, although when I have spoken to her she is delighted to be there and thinks its very nice. That's a bonus in anyones book.
13 June 2025
This was the most difficult time for me. All the staff were amazing and supportive. They reassured me Mum would be taken care of and safe. Had a tour around the home and explain how/what happens. They let me bring Mum in before her stay to try and familiarise herself with the place and do some
activities, meet the residents. They made Mum feel very comfortable. Always talking to her directly. I did find it a little stressful sorting contract, had to chase a couple of times, not what I needed when already stressed putting Mum into respite. Overall I was very pleased and happy.
03 June 2025
100% excellent. Good staff. Good care, happy with everything. All staff are good and are on the go all day. I am happy with the care my husband gets. The room is clean and airy and is suitable for his needs. Thank you.
22 May 2025
My mum has been living at Downham Grange for some time now, and I couldn't be more grateful for the care she receives. The staff are exceptional-kind, attentive, and consistently go the extra mile to make sure residents are comfortable, respected, and genuinely cared for. Mum is treated with such
warmth and dignity, and it's been a huge comfort to see her so settled and happy. The atmosphere is always welcoming, and it's clear that the entire team works with heart. I'd also like to give special praise to the management at Downham Grange. The managers are approachable, professional, and clearly passionate about providing the highest standard of care. Their leadership truly sets the tone for the whole home. Thank you to everyone-you're making a real difference every day.
23 April 2025
My friend's grandad is being cared for at Downham Grange care home, and has been there for a few months. We visited him on a Sunday and he really enjoys it there.Must especially the care given to his goddad is topnotch. Carers are so respectful, loving and quick to response. His grandad looked well
cared for and his room was clean and neat. He actually enjoys his routine activities at the Grange and I most say was pleased with the quality of care at the home. I will recommend this care home to anyone in and around for it's a place to be. I wish they continue in this spirit, and if given long life, that will surely be my place in my old age.
16 April 2025
Had my god mother for respite care at Downham Grange. Visited on two occasions and could attest the care given to my godmother was really good. First of all, at the entrance to the home I received a warm welcome from the receptionist, who guided me to my god mother's room. The environment so clean
and was very delighted with the smiles on the carers face. My god mother told us she loved it there especially with the fact that the residential unit is very quiet and she called it her 5 star safe place. Food served was hot and delicious, she enjoyed breakfast and above all lunch as it's always with other residents where they chat. I will confirm the Grange is a place to be and would recommend anyone looking for a hospitable and loving environment to be with to chose Downham Grange.
07 April 2025
The care was very good. They took a personal interest in my mother. Everything went smoothly as far as I know.
01 April 2025
I cannot find fault with the Grange at all. The staff, from reception through to care and nursing, are brilliant, and the cleaners are brilliant, plus cares are really nice to us as to the resident. Their needs are met, as are ours. Cleanliness and tidiness is amazing. Thank you, Grange for all you
do.
10 March 2025
I would like to leave this review, on behalf of my relative. We did hear a few negative views, but this was not the case when my relative stayed here.
My relative stayed at the home after having an operation done for rehabilitation. It was great experience for him and us family and friends that
came to visit him during his stay at Downham Grange. The environment is clean, odourless and spacious to move around in his electric wheelchair. The staff are very caring and attentive and friendly. I would recommend the home despite the CQC report almost 2 years. Initially the report was discouraging, but am glad we tried and we did not regret. If you are thinking of letting your family member stay here, go and have a look at the place first. You will be surprised how good the place is.
A big thank you to everyone in Downham Grange Care Home.
10 March 2025
My uncle moved to the care home recently. My family were apprehensive at first but he seems to enjoy it. The staff is incredibly kind and attentive. They go above and beyond to make him feel comfortable and the atmosphere is warm and welcoming. I would recommend this Downham Grange.
06 March 2025
The staffs are so wonderful and welcoming they are also devoted to their work. They actually look after my grand mum in a very nice way and I will always like to go back there anytime. The facility is also wonderful and warm always