Downham Grange Nursing Home

Clackclose Road, Downham Market PE38 9PA
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9.6 86 Reviews
  • Downham Grange Nursing Home, Downham Market
Downham Grange provides accommodation in a peaceful environment for those in need of residential, nursing and dementia care. The home has been designed and built to a high standard with its residents' needs in mind.

The home offers extra wide corridors, six spacious and comfortable lounge/dining rooms and family-sized group living areas.

The en-suite bedrooms at the home contribute to its commitment to improving and maintaining high levels of residential, dementia and nursing care provided for Downham Grange residents.
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Care Provided by Downham Grange Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1643
  • Self-Funded Residential Dementia Care: £1250 – £1643
  • Self-Funded Nursing Care: £1350 – £1643
  • Self-Funded Nursing Dementia Care: £1350 – £1643
  • RESPITE Self-Funded Residential Care: £1350 – £1643
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1643
  • RESPITE Self-Funded Nursing Care: £1350 – £1643
  • RESPITE Self-Funded Nursing Dementia Care: £1350 – £1643

These prices are only a guideline, please contact Downham Grange Nursing Home to find out the exact price for your requirements.

Contact Downham Grange Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Downham Grange Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kelly Bermingham (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 54+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (62)

Downham Grange Nursing Home Reviews (86)

9.6

Downham Grange Nursing Home has a Review Score of 9.6 (9.553) out of 10, based on 29 reviews in the last 2 years.
Over all time Downham Grange Nursing Home has 86 reviews.

Overall Experience
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Reviewer Connection to Downham Grange Nursing Home
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Review from M M (Wife of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very happy with the standard of care my husband has received at the Grange. The staff could not be more caring. He is always saying how kind the staff are. He always looks lovely and clean and well cared for when I visit. He loves to join in the activities with the other residents.
Reply from Kelly Bermingham, Home Manager at Downham Grange Nursing HomeThank you so much for taking the time to share your positive feedback. We are truly delighted to hear that you're having such a good experience with our home.
Our team works incredibly hard to provide compassionate, person-centred care, and knowing that this has made a difference means a great deal to all of us. Your kind words will be shared with the staff-they will be thrilled to know their efforts are appreciated.
Thank you again for your trust and for being part of our community.
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Review from David M (Son of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident in the Downham Grange since June 2025.
My overall experience of the care home is very good and I would certainly recommend to anyone who needs their loved one's needing full time care.
I find all the staff very helpful kind and caring who treat mum with dignity.
The rooms
are very spacious and kept clean and tidy by the cleaning staff.
Kitchen staff prepare lovely meals for the residents day after day to a very high standard.
Nurses and carers are very kind and helpful who treat mum with dignity and care.
The activity team provides excellent activities for the residents to participate in if they wish too .
All staff should feel very proud of themselves such a great team of people.
Reply from Kelly Bermingham, Home Manager at Downham Grange Nursing HomeThank you for your lovely feedback and for taking the time to post a review.
Kind regards,
Kelly
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Review from Susan H (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at the Grange for the last 4 years since her diagnosis of dementia , All the staff shown her nothing but care, kindness and understanding over this period of time
also the support we have received as a family over this time especially over the last few months a big
thank you to the manager for her continued support and as a family we agree that this is the best place for our mum
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeThank you so much for your heartfelt review. We are glad as a team that we can provide meaningful and holistic care to all our residents. We pride ourselves in ensuring that the love is share among our residents and relatives as we are a BIG FAMILY.
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Review from Dale H (Friend of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean, helpful staff, very well managed.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeThank you recognizing the key things that we strive towards as a home, clean environment, helpful staff and a good leadership.
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Review from D C (Niece of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt is happy, clean & well cared for.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeThank you for acknowledging us as a home that believes and strive for the best for our residents. OUR HAPPINESSS IS WHEN OUR RESIDENTS ARE HAPPY AND WELL CARED FOR.
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Review from A D (Respite Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very friendly and helped me whenever I needed it. Their care helped me to recover from a very difficult time in my life. I enjoyed some of the activities, especially the gardening.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeDear A, glad you enjoyed your stay with us, we miss you so much. Hopefully you will come for a visit.
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Review from R B (Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a resident of the Grange I have found it to be a pleasant and comfortable place to be, as every person I have had the pleasure to meet has been very kind and caring.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeThank you for your review. We strive to provide as much personalized care to all residents in a professional, friendly and caring manner. We will certainly look at how we can improve the scores so we get a full 5 stars across all areas from you in future
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Review from Tim N (Mother of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the years I have put a number of family in residential homes. I have to say Brilliant the place is nicely maintained inside & out, and I have engaged with a number of the colleagues who are always happy to help and constantly smile and nothing is too much. I have worked in service industry most
of my adult life and I would have been proud to have engaging people working for me that would have been a delight.


I feel slightly sorry for them as my mother is being a bit awkward, although when I have spoken to her she is delighted to be there and thinks its very nice. That's a bonus in anyones book.

Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeDear Tim, We love mom, and we are glad that she is part of our big family. We will continue to provide the holist care with pride to her as a team and as a home. Thank you once again for your feedback, this means a lots to the team.
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Review from Dawn S (Daughter of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was the most difficult time for me. All the staff were amazing and supportive. They reassured me Mum would be taken care of and safe. Had a tour around the home and explain how/what happens. They let me bring Mum in before her stay to try and familiarise herself with the place and do some activities,
meet the residents. They made Mum feel very comfortable. Always talking to her directly. I did find it a little stressful sorting contract, had to chase a couple of times, not what I needed when already stressed putting Mum into respite. Overall I was very pleased and happy.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeDawn, I am glad mom had a good time with us for that short time she was with us. Apologies that the contract and the documentation process was too overwhelming for you. We will work on this to ensure every relative has a smooth and less stressful time sorting out the contract for their loved ones. We miss mom, we hope she can come for a visit and have lunch with some of the friends she has made in the home.
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Review from Sandra W (Wife of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
100% excellent. Good staff. Good care, happy with everything. All staff are good and are on the go all day. I am happy with the care my husband gets. The room is clean and airy and is suitable for his needs. Thank you.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeDear Susan, thank you so much for your kind words and appreciation for the care provided for your husband. We pride in what we do, and delighted as a team when we get recognition for it. Thank you once again, and we will continue to provide the 100% care.
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Review from T O (Son of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at Downham Grange for some time now, and I couldn't be more grateful for the care she receives. The staff are exceptional-kind, attentive, and consistently go the extra mile to make sure residents are comfortable, respected, and genuinely cared for. Mum is treated with such warmth
and dignity, and it's been a huge comfort to see her so settled and happy. The atmosphere is always welcoming, and it's clear that the entire team works with heart. I'd also like to give special praise to the management at Downham Grange. The managers are approachable, professional, and clearly passionate about providing the highest standard of care. Their leadership truly sets the tone for the whole home. Thank you to everyone-you're making a real difference every day.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeThank you so much for you heartfelt appreciation that means so much to the entire team. As a home we take pride in what we do and how we provide care to our residents.
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Review from Paul K (Friend of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend's grandad is being cared for at Downham Grange care home, and has been there for a few months. We visited him on a Sunday and he really enjoys it there.Must especially the care given to his goddad is topnotch. Carers are so respectful, loving and quick to response. His grandad looked well
cared for and his room was clean and neat. He actually enjoys his routine activities at the Grange and I most say was pleased with the quality of care at the home. I will recommend this care home to anyone in and around for it's a place to be. I wish they continue in this spirit, and if given long life, that will surely be my place in my old age.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeThank you for the lovely review. We ae really pleased to hear that your friends grandad is enjoying his stay. Our carers and housekeeping team work hard to ensure that our home is clean and tidy it is always great to see this recognised. Wishing you all the very best.
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Review from Marcellin K (Goddaughter of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Had my god mother for respite care at Downham Grange. Visited on two occasions and could attest the care given to my godmother was really good. First of all, at the entrance to the home I received a warm welcome from the receptionist, who guided me to my god mother's room. The environment so clean and
was very delighted with the smiles on the carers face. My god mother told us she loved it there especially with the fact that the residential unit is very quiet and she called it her 5 star safe place. Food served was hot and delicious, she enjoyed breakfast and above all lunch as it's always with other residents where they chat. I will confirm the Grange is a place to be and would recommend anyone looking for a hospitable and loving environment to be with to chose Downham Grange.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeThank you so much for your heartfelt feedback about how the staff at the home has provided your godmother the holistic and tailored care that we are proud of as a team. Personally, I am glad that your godmother loved it when she came for respite and called it HER 5 STAR SAFE PLACE. Please do extend our love to your godmother and let her know we miss her.
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Review from E T (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care was very good. They took a personal interest in my mother. Everything went smoothly as far as I know.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeThank you so much for taking the time to appreciate the team and the home. We take pride in the care we provide for our residents, as we are one big happy family.
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Review from K B (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot find fault with the Grange at all. The staff, from reception through to care and nursing, are brilliant, and the cleaners are brilliant, plus cares are really nice to us as to the resident. Their needs are met, as are ours. Cleanliness and tidiness is amazing. Thank you, Grange for all you
do.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeThank you so much for your kind words and appreciation of our home. We are delighted and passionate about what we do and the care we provide for our residents and their families. We are all family in Downham Grange.
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Review from Derek A (Cousin of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to leave this review, on behalf of my relative. We did hear a few negative views, but this was not the case when my relative stayed here.
My relative stayed at the home after having an operation done for rehabilitation. It was great experience for him and us family and friends that came
to visit him during his stay at Downham Grange. The environment is clean, odourless and spacious to move around in his electric wheelchair. The staff are very caring and attentive and friendly. I would recommend the home despite the CQC report almost 2 years. Initially the report was discouraging, but am glad we tried and we did not regret. If you are thinking of letting your family member stay here, go and have a look at the place first. You will be surprised how good the place is.
A big thank you to everyone in Downham Grange Care Home.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeThank you for your kind comments, they are appreciated by our team. We are glad to know your relative enjoyed their stay with us and staff were able to provide excellent care.
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Review from R E (Niece of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle moved to the care home recently. My family were apprehensive at first but he seems to enjoy it. The staff is incredibly kind and attentive. They go above and beyond to make him feel comfortable and the atmosphere is warm and welcoming. I would recommend this Downham Grange.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeIt is always appreciated to receive such a kind review, we appreciate family members taking the time to review our home. We are pleased that you are happy with the care being provided to your loved one.
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Review from Valerie F (Granddaughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staffs are so wonderful and welcoming they are also devoted to their work. They actually look after my grand mum in a very nice way and I will always like to go back there anytime. The facility is also wonderful and warm always
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeWe are always happy to hear positive news for our home. Our staff are dedicated in providing excellent care and we are pleased that this showed whilst caring for your grandmother. You are welcome to visit us at Downham Grange any time.
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Review from K M (Husband of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care/support, staff and management for my wife's last days. I am very grateful to the Downham Grange. Many thanks.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeWe are honoured to have supported and cared for your wife in her final days. Staff at Downham Grange thank you for taking the time to complete a review of our home.
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Review from J B (Daughter of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was in for one weeks respite care following an operation. From the moment we went into the home we felt welcomed. Everyone was smiling and couldn't do enough for us. The care was good and staff were positive and respectful of how mum wanted to have her care done. She loved the fact that she could
have a bath. If we need respite care again, Downham Grange is at the top of our list.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange Nursing HomeThank you for taking the time to review our home, we always appreciate feedback. Our staff work hard to ensure residents are well cared for and respected.
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Current Review Score: 9.6 (9.553)

Overview of Review Score

The Review Score of 9.6 (9.553) out of 10 for Downham Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.553 for Downham Grange Nursing Home is calculated as follows: ( (221 Excellents x 5) + (94 Goods x 4) + (12 Satisfactorys x 3) + (11 Poors x 2) ) ÷ 338 Ratings = 4.553
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Downham Grange Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (4)

Kelly

Kelly Bermingham

Job Title: Home Manager

I am truly excited to join the Downham Grange team. I have a proven track record of fostering positive environments where both residents and staff thrive. My approach combines attentive management with a personal touch; I aim to create a home that truly feels like family. I am passionate about maintaining high standards of care, promoting dignity and independence, and building strong relationships with families and the wider community.


My leadership style is collaborative and inclusive, empowering the team to deliver exceptional care while continuously improving the quality of life for those we support. When I am not at work, I enjoy spending time with my family and friends and listening to music

Siobhan

Siobhan Jib

Job Title: Hospitality Manager

I have worked in care for over 15 years on the hospitality side of things, which I absolutely love! I like to be hands-on, helping in all non-clinical departments. In my last role, I was involved in commissioning a new home, developing maintenance, kitchen, housekeeping, laundry and activities. I am now looking forward to my role as hospitality manager at Downham Grange and all the role brings. I am passionate about care and enjoy chatting with the residents, ensuring they have everything they need and finding out if there is anything else we can do to support them. I live in a very small village in Lincolnshire with my husband and two dogs, which I rescued from Romania about a year ago. They love walks and going to the dog park; they also love the beach.


I spend my spare time renovating my house, and with my children and grandchildren.

Sue

Sue James

Job Title: Receptionist

Having joined Downham Grange as a receptionist/home administrator four months ago, she finds joy building connections with residents, their families, and fellow staff members. Before her role at Kingsley, she took time off to assist her father in caring for her mother, who now resides in a care home due to Alzheimer's.

Wendy

Wendy Greeves

Job Title: Activities Coordinator

Since 2019, she's been part of Downham Grange, starting as a support worker before transitioning to the activities team.


She values understanding residents' needs and tailoring activities accordingly. Enjoying interactions with residents and hearing their stories, she finds fulfilment in her role.

Frequently Asked Questions about Downham Grange Nursing Home

What types of Care is Downham Grange Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Downham Grange Nursing Home have?

There are 62 Single Rooms.

What are the Facilities & Services at Downham Grange Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Downham Grange Nursing Home to the centre of Downham Market?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

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