My mum was very well cared for at Downham Grange. All the staff were brilliant
Sue G (Daughter of Resident)
From the reception to the nursing staff, all are extremely friendly and efficient.
Kenneth W (Husband of Resident)
thoughtfulness was very clear, and the management are excellent and welcoming
V S (Wife of Resident)
These prices are only a guideline, please contact Downham Grange to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Downham Grange has a Review Score of 9.5 (9.519) out of 10, based on 29 reviews in the last 2 years. Over all time Downham Grange has 82 reviews.
Review from Judith L (Friend of Resident) published on 13 May 2016
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E P (Resident) published on 26 April 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.5 (9.519) out of 10 for Downham Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.519 for Downham Grange is calculated as follows: ( (212 Excellents x 5) + (97 Goods x 4) + (14 Satisfactorys x 3) + (12 Poors x 2) ) ÷ 335 Ratings = 4.519
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Downham Grange is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Apr 2025
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Job Title: Home Manager
Having previously worked as the Clinical Lead in a large care home where she was responsible for all things clinical, Adeshola started her time with Kingsley in October at Buckingham Lodge where she was Deputy Manager, but with her skills and aptitude, it was soon evident that she would make an excellent Home Manager.
Job Title: Deputy Manager
With experience in learning disability and mental health services, she transitioned to working with the elderly at Downham Grange in March 2023. Enjoying the camaraderie of the team and the sense of progress for the residents, she finds fulfilment in her work. Outside of work, she indulges in morning swims, walks with her dogs, and the pleasure of a good book.
Job Title: Administrator
As the Business Administrator at Downham Grange since June 2023, she brings years of experience as an Admin Manager in Children’s Social Care. Embracing the diversity of her role, she finds satisfaction in its unpredictability, relishing interactions with residents and families. With a focus on enhancing the administration function, she strives to provide robust support for both residents and staff.
Job Title: Receptionist
Having joined Downham Grange as a receptionist/home administrator four months ago, she finds joy building connections with residents, their families, and fellow staff members. Before her role at Kingsley, she took time off to assist her father in caring for her mother, who now resides in a care home due to Alzheimer's.
Job Title: Activities Coordinator
Since 2019, she's been part of Downham Grange, starting as a support worker before transitioning to the activities team.
She values understanding residents' needs and tailoring activities accordingly. Enjoying interactions with residents and hearing their stories, she finds fulfilment in her role.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Downham Grange to verify any information. View our terms and conditions. Downham Grange has an Enhanced Service - more info.
