Downham Grange Nursing Home

Clackclose Road, Downham Market PE38 9PA
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9.6 85 Reviews
  • Downham Grange Nursing Home, Downham Market
Downham Grange provides accommodation in a peaceful environment for those in need of residential, nursing and dementia care. The home has been designed and built to a high standard with its residents' needs in mind.

The home offers extra wide corridors, six spacious and comfortable lounge/dining rooms and family-sized group living areas.

The en-suite bedrooms at the home contribute to its commitment to improving and maintaining high levels of residential, dementia and nursing care provided for Downham Grange residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1350
  • RESPITE Self-Funded Nursing Dementia Care: from £1350

These prices are only a guideline, please contact Downham Grange Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Adeshola Adejuyigbe (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (62)

Downham Grange Nursing Home Reviews (85)

9.6

Downham Grange Nursing Home has a Review Score of 9.6 (9.555) out of 10, based on 32 reviews in the last 2 years.
Over all time Downham Grange Nursing Home has 85 reviews.

Overall Experience
  • 46
  • 30
  • 7
  • 2
  • 0
Date Published
  • 85
  • 14
  • 23
  • 32
  • 53
Reviewer Connection to Downham Grange Nursing Home
  • 28
  • 13
  • 7
  • 6
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 85, showing 81-85
Review from N S (Granddaughter of Resident) published on 21 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Grandad was cared for very well in the time he spent at the Grange. Staff were excellent and really caring.
The standard of food varied and felt it could be improved.
One minor point which could benefit your attention is to consider the fabric/material of armchairs as people with incontinence caused
the seating to smell.
But overall highly praised for the care levels of the staff, all fantastic.
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Review from Diana V (Daughter-in-law of Resident) published on 1 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent information given at first contact and subsequent visit. Highly supportive towards family and resident. Surroundings peaceful and welcoming. All visitors have highly commended to me following visits. I did have concerns having read the recent CQC inspection report but can report that there
have been no issues regarding this. They have swiftly recovered. My Mother-in-law constantly praises the staff for their care and support. She is comfortable, clean and safe and the pain has gone from her face. The recent experience of hospitalisation and transition to nursing home has been a frightening one but having found a place here, there has been a HUGE weight lifted.
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Review from Dorothy S (Niece of Resident) published on 17 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The majority of staff are friendly, helpful, kind and caring, although at times there doesn't seem to be enough of them on duty. Bed linen and rooms are kept clean. Rooms are a good size for residents bits and bobs. Midday meals are varied and look appetising and at least the residents are being offered
something different from sandwiches or soup every tea time. There is always a jug of squash in the room and tea or coffee offered regularly. My main concern is with personal hygiene as my uncle doesn't always smell very clean, I am aware that if he refuses to be washed and showered the staff cannot make him and that if they are very busy or short handed they cannot always return to see him later in the day. As things stand I am quite happy that my uncle is kept warm, safe and fed in Downham Grange. It's a hundred times better than the last care home he was in.
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Review from Judith L (Friend of Resident) published on 13 May 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I visit this lady weekly, front office staff are charming, carers are very pleasant and appear kind. While I am there lunch arrives, fish needs to be cut up and it doesn't always happen. The room is pleasant and clean. The stairs to the top floor are not always tidy. There are times when I visit the
lady and she is not always dressed by 11:15.
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Review from E P (Resident) published on 26 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and food I am given is excellent. The staff are very friendly.
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  • Cleanliness
  • Treated with Dignity
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Current Review Score: 9.6 (9.555)

Overview of Review Score

The Review Score of 9.6 (9.555) out of 10 for Downham Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.555 for Downham Grange Nursing Home is calculated as follows: ( (243 Excellents x 5) + (103 Goods x 4) + (13 Satisfactorys x 3) + (12 Poors x 2) ) ÷ 371 Ratings = 4.555
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Downham Grange Nursing Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Adeshola

Adeshola Adejuyigbe

Job Title: Home Manager

Having previously worked as the Clinical Lead in a large care home where she was responsible for all things clinical, Adeshola started her time with Kingsley in October at Buckingham Lodge where she was Deputy Manager, but with her skills and aptitude, it was soon evident that she would make an excellent Home Manager.

Siobhan

Siobhan Jib

Job Title: Hospitality Manager

I have worked in care for over 15 years on the hospitality side of things, which I absolutely love! I like to be hands-on, helping in all non-clinical departments. In my last role, I was involved in commissioning a new home, developing maintenance, kitchen, housekeeping, laundry and activities. I am now looking forward to my role as hospitality manager at Downham Grange and all the role brings. I am passionate about care and enjoy chatting with the residents, ensuring they have everything they need and finding out if there is anything else we can do to support them. I live in a very small village in Lincolnshire with my husband and two dogs, which I rescued from Romania about a year ago. They love walks and going to the dog park; they also love the beach.


I spend my spare time renovating my house, and with my children and grandchildren.

Sue

Sue James

Job Title: Receptionist

Having joined Downham Grange as a receptionist/home administrator four months ago, she finds joy building connections with residents, their families, and fellow staff members. Before her role at Kingsley, she took time off to assist her father in caring for her mother, who now resides in a care home due to Alzheimer's.

Wendy

Wendy Greeves

Job Title: Activities Coordinator

Since 2019, she's been part of Downham Grange, starting as a support worker before transitioning to the activities team.


She values understanding residents' needs and tailoring activities accordingly. Enjoying interactions with residents and hearing their stories, she finds fulfilment in her role.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Downham Grange Nursing Home to verify any information. View our terms and conditions. Downham Grange Nursing Home has an Enhanced Service - more info.