
My mum was very well cared for at Downham Grange. All the staff were brilliantSue G(Daughter of Resident/Service User)

From the reception to the nursing staff, all are extremely friendly and efficient.Kenneth W(Husband of Resident/Service User)

thoughtfulness was very clear, and the management are excellent and welcomingV S(Wife of Resident/Service User)

My mum was very well cared for at Downham Grange. All the staff were brilliantSue G(Daughter of Resident/Service User)

From the reception to the nursing staff, all are extremely friendly and efficient.Kenneth W(Husband of Resident/Service User)

thoughtfulness was very clear, and the management are excellent and welcomingV S(Wife of Resident/Service User)

Downham Grange provides accommodation in a peaceful environment for those in need of residential, nursing and dementia care. The home has been designed and built to a high standard with its residents' needs in mind.
The home offers extra wide corridors, six spacious and comfortable lounge/dining rooms and family-sized group living areas.
The en-suite bedrooms at the home contribute to its commitment to improving and maintaining high levels of residential, dementia and nursing care provided for Downham Grange residents.
Care Provided by Downham Grange Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Downham Grange Nursing Home for full pricing details and T&Cs.
Contact Downham Grange Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- Kelly Bermingham (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 54+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Downham Grange Nursing Home Reviews (88)
Downham Grange Nursing Home has a Review Score of 9.5 (9.537) out of 10, based on 28 reviews in the last 2 years.
Over all time Downham Grange Nursing Home has 88 reviews.
We think you could do with more staff, my uncle is often forgotten about because he mostly looks after himself. The staff that are here are mostly very nice. He didn't have a cup of tea until 10 am this morning after he asked for his breakfast.
My mum has been a resident for two years. The staff have been good, and communication via her key worker/nurse has been excellent. I would like more activities but appreciate that it is difficult for a number of reasons.
The staff have been very helpful and kind, the rooms are comfy and cosy, the home is very clean and spacious.
Very friendly staff, very clean home, the staff always keen to help on the floor and reception, food always good.
Mum has been here for three months at this time, I have found the staff to be always smiling and helpful. The house is always clean, and the food looks fantastic. Mum's care is more than most, and it's taken with great care. I cannot recommend this care home enough.
Staff are really conscientious.
Activities are well planned, and residents look happy, and well looked after.
Downham Grange is a lovely care home, and the staff are extremely friendly. They go above and beyond to deliver a first-class service, with plenty of activities on offer for people who stay there.
Plenty of activities for residents to get involved in.
My dad is well cared for and happy most of the time which is good as his behaviour is challenging. Staff are friendly and this helps.
All the people working in the home are very friendly and helpful.
I can highly recommend it and will do.
I have found the staff to be extremely helpful and considerate. As with most homes of this rating, the pressure upon them can be great at peak times and I can only appreciate the work they do. I think that there could be more attention placed upon furniture and provision of.
Thank you for completing the review. I have taken note of your comments and will action this as part of our improvement plan for the home
The first time I visited Downham Grange was to arrange for a friend of mine to come in for rehab. The manager was very professional and showed me around the building. I was very impressed, the staff are very pleasant and the quality of care given to the residents is outstanding. My friend has enjoyed her stay at the Downham Grange and we both would highly recommend to family and friends.
Thank you for completing the review and pleased that you were happy with show round and help given to you.
The staff work extra hard but at times they are really pushed to their limits! Short staffed is usual. They are all kind and caring and only want the best for the residents but at times this is not attainable as trying to do so many jobs at once. The home is clean and the lady on reception is lovely, friendly and welcoming.
My stepfather was in The Grange for 3 weeks to give my mother a break. He was very well looked after. The home was very well set out, he was able to go to the lounge with help. My mother was very pleased with the friendly staff and that they were helpful but she felt there needed to more sometimes. The new manager was very professional and very friendly, she seemed to really care and would come and see the residents daily, often having a sing with them. As a family, she was very helpful to all of us when trying to sort out what we had to do, paperwork wise. All the staff, from the front desk to the carers were nice and seemed to care. I would recommend this as a lovely place to spend your last few years, my mother would have liked to have moved in as well to be looked after.
We have generally been happy overall, however, it is our hope that the new manager will tighten things up. It would not take a lot to move our ratings from satisfactory to good and above we look forward to these general improvements happening soon.
- Staffing levels are not always good at weekends.
- Rooms are not always clean
- Food, when it gets to her room, is not hot.
I have always found the staff in Downham Grange very friendly and always ready to help with any problems my mother has experienced in the years she has been in the care home.
All the rooms are of a very high standard and the residents now have activities every afternoon, which they enjoy. This has not always been the case in the past under previous managers.
My major criticism of Downham Grange is the constant changing of managers and staff over the years which can be unsettling for residents and their families.
Varied and nicely presented ‘home cooked’ food/meals including the availability of snacks but not always staff to assist dependent residents in a timely manner.
A bizarre situation in kitchenette whereby no dishwasher is allowed due to regulations and care staff have to hastily wash up often quite large amounts by hand in lukewarm water and dried using dubious tea towels. Then there is a note on the main door about stopping the spread of norovirus…!
Provision of continence aids and pants was a big problem - constantly being borrowed from other sources. I was told after two months that pads were my responsibility and directed to a chemist to make the purchase. Insufficient staff for daily busy times.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 April 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (2)
There are no news items for Downham Grange Nursing Home.
- 29 Jul 2026Organiser: Downham Grange Nursing Home
- 26 Aug 2026Organiser: Downham Grange Nursing Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
- 31 Jan 2024Recipient: Kingsley Healthcare Group
Accreditations
There are no accreditations posted yet for Downham Grange Nursing Home.
Meet the Team (5)

I am truly excited to join the Downham Grange team. I have a proven track record of fostering positive environments where both residents and staff thrive. My approach combines attentive management with a personal touch; I aim to create a home that truly feels like family. I am passionate about maintaining high standards of care, promoting dignity and independence, and building strong relationships with families and the wider community.
My leadership style is collaborative and inclusive, empowering the team to deliver exceptional care while continuously improving the quality of life for those we support. When I am not at work, I enjoy spending time with my family and friends and listening to music

I have worked in care for over 20 years and qualified as a nurse six years ago. During my career, I’ve gained extensive experience supporting adults with a wide range of health needs, helping them with daily living while promoting independence, dignity, and wellbeing. Downham Grange is a wonderful place to work because we have a fantastic, highly skilled team who are passionate about providing holistic, person-centred support to every resident. When I’m not at work, I enjoy travelling to different countries and love living in Norfolk, exploring the beautiful countryside.

I have worked in care for over 15 years on the hospitality side of things, which I absolutely love! I like to be hands-on, helping in all non-clinical departments. In my last role, I was involved in commissioning a new home, developing maintenance, kitchen, housekeeping, laundry and activities. I am now looking forward to my role as hospitality manager at Downham Grange and all the role brings. I am passionate about care and enjoy chatting with the residents, ensuring they have everything they need and finding out if there is anything else we can do to support them. I live in a very small village in Lincolnshire with my husband and two dogs, which I rescued from Romania about a year ago. They love walks and going to the dog park; they also love the beach.
I spend my spare time renovating my house, and with my children and grandchildren.

I’ve got a background in Business Administration and have spent the last 10 years working in a care environment, supporting people and making a difference day to day. Before that, I was a pre-school manager for 20 years, which I absolutely loved. Outside of work, I’m a big football fan and proudly support Sheffield United. I also enjoy getting out for walks and spending time in nature, and I’m a member of the Royal Society for the Protection of Birds.

Having joined Downham Grange as a receptionist/home administrator four months ago, she finds joy building connections with residents, their families, and fellow staff members. Before her role at Kingsley, she took time off to assist her father in caring for her mother, who now resides in a care home due to Alzheimer's.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Downham Grange Nursing Home to verify any information. View our terms and conditions. Downham Grange Nursing Home has an Enhanced Service -more info.