
My mum was very well cared for at Downham Grange. All the staff were brilliantSue G(Daughter of Resident/Service User)

From the reception to the nursing staff, all are extremely friendly and efficient.Kenneth W(Husband of Resident/Service User)

thoughtfulness was very clear, and the management are excellent and welcomingV S(Wife of Resident/Service User)

My mum was very well cared for at Downham Grange. All the staff were brilliantSue G(Daughter of Resident/Service User)

From the reception to the nursing staff, all are extremely friendly and efficient.Kenneth W(Husband of Resident/Service User)

thoughtfulness was very clear, and the management are excellent and welcomingV S(Wife of Resident/Service User)

Downham Grange provides accommodation in a peaceful environment for those in need of residential, nursing and dementia care. The home has been designed and built to a high standard with its residents' needs in mind.
The home offers extra wide corridors, six spacious and comfortable lounge/dining rooms and family-sized group living areas.
The en-suite bedrooms at the home contribute to its commitment to improving and maintaining high levels of residential, dementia and nursing care provided for Downham Grange residents.
Care Provided by Downham Grange Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Downham Grange Nursing Home for full pricing details and T&Cs.
Contact Downham Grange Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- Kelly Bermingham (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 54+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Downham Grange Nursing Home Reviews (88)
Downham Grange Nursing Home has a Review Score of 9.5 (9.537) out of 10, based on 28 reviews in the last 2 years.
Over all time Downham Grange Nursing Home has 88 reviews.
On the last day I visited my mother who can be quite difficult I found the staff friendly and caring. There was sufficient staff visible and working well with the guests to qualm any of their misconceptions caused by old age. My one criticism that on Thursday the food my mother had chosen was overcooked. Otherwise, I was satisfied with what I saw.
Thank you for taking the time to complete a review. I will share your positive comments with the care team. I apologise that on that occasion the food did not reach the expected standard, I will discuss this with the hospitality manager and the head chef to avoid a repetition of this.
The team at the Downham Grange Care Home really helped us when we needed emergency respite care. They are really respectful and caring. All the rooms are clean, bright and spacious. Really can't fault the care!
My family and I have always found the staff at Downham Grange amenable and approachable and willing to discuss his state of mind, his interests and any help with his happiness and welfare. They were willing to help with his diet when he needed to put on weight.
My father is very happy at Downham Grange. The room he has is very nice. He is able to move about freely using his frame and can go and get himself drinks whenever he likes. The food is mainly more than sufficient, sometimes too spicy for him, but he is always allowed to select something else that is not on the day's menu if he wants to. The staff are really friendly and he gets on well with all of them and they seem to really love him. They do provide various entertainments but this doesn't interest him much, he has TV available in his room and the library volunteer service brings him books every month. They did have a bookcase in the home at one time which disappeared which did disappoint him as he loves to read so I supplement his reading supply when required. They also have a voice-controlled speaker and he is able to go up to the dining room and use it to listen to his favourite music. One downside is the shower in the en suite which if he uses it floods the room so he strip washes daily instead.
Thank you for completing this review. We will address the concerns that you have raised. The maintenance team will assess the issue with the shower and try to resolve the issue. We will replace the bookcase as soon as possible. I am pleased that you are overall pleased with the quality of the care...
My mother has been generally well looked after and has a modern room with an ensuite. It also has a nice view of a grass park next to the care home. Sometimes it is difficult to contact her over the phone because of busy phone lines or lack of staff but I do get through eventually. She likes to get out in the fresh air of the garden (weather permitting) but that doesn't appear to actually happen very often. Similarly, activities outside the care home (trips to the town centre, cafe, shops, supermarket etc.) don't occur on a regular basis despite being requested. There are three activity co-ordinator staff and they don't appear to communicate well to ensure that mother gets out regularly and they monitor between them how regularly. I would like to also see more direct involvement with her GP in Downham. She needs to reduce her cholesterol levels and this appears to have been overlooked to some extent. Therefore, overall satisfactory but areas for improvement.
We are concerned that you feel our care does not reach your expectations. Your mother is given one-to-one support daily by care staff and does engage in activities within the home. She is able to access the local community when she wishes although she has been known to refuse this when asked. The...
On arriving at Downham Grange to take my mother out for a few hours, she was all ready and waiting in the lounge with a carer, I was concerned my mother may not be very comfy with her legs resting on the footplate of the wheelchair so the carer found a pillow and didn't hesitate to help me make my mother's legs comfier. She also came to my mother's room and helped remove unwanted nighties. I found her to be extremely caring and helpful. A lovely carer.
My dad seemed very happy and didn't really want to leave because the food was so good. I also had a few meals with him and the meals were very good. The staff were always helpful and eager to go the extra mile for him. The room was ensuite and he could have a shower every day with the staff always on hand to assist.
My nan came in as an emergency as had a really bad infection, and we didn't have the facilities to care for her and keep her safe. Downham Grange got my nan in that day and have been totally amazing. They have gone above and beyond to help us. Every time I have been in, the staff have all been so welcoming to me, especially my children. I can't thank everyone enough. They have great activities, which really helped to get nan to interact.
My dad was transferred to you for end of life care and although his stay was shorter than we thought, the staff made his final days welcoming and comfortable. On the day he passed away, nothing was any trouble, providing drinks and even giving my mother lunch and tea. Everyone was treated with respect and compassion, fantastic staff.
Mum and dad have been at Downham Grange Care Home for the last six months, during which time the home has had to deal with very challenging circumstances with Covid-19. I think the staff have managed incredibly well, offering the love and support my parents need. I have been very impressed with the quality and presentation of food and drinks on offer. The home is very well maintained and kept to a high modern standard. Cleaning is continuous and given the circumstances within a dementia ward is challenging. The staff really are loving, caring and fantastic. Thank you.
My mother and father-in-law have both been at Downham Grange since September 2021, they have been treated with care and respect. The way the care staff speak to them is wonderful. They both have many complex needs which are met with a high professional level of care in all areas of their health and welfare. Communication with management and nursing staff is excellent as we are kept informed of all aspects of their care.
The care staff are lovely and provide great care to Dad. That’s the important stuff. However I think it’s important to mention unlike most care homes, Downham Grange does not deduct the NHS nursing allowance but keep it with no deduction to dad's bill. We were quite shocked to discover this. Especially as this funding was achieved by the family and this website states it should be deducted.
Thank you Bob for taking the time to review our service.
It’s always lovely to hear people’s appreciation of our support workers and nurses.
With regard to your concerns over the terms of the contract, we accept that our communication with the family was not clear enough and have learned lessons from this for the future.
My dad has been in Downham Grange for eight months and he seems very happy and settled there. The staff there look after him very well and they keep me informed too. He tells me the food is very good.
Thank you for your review. Your Dad is a great person and is a pleasure to look after him. We will do our best to improve our quality as suggested.
The staff seem very cheerful and try to make my mum comfortable and happy. They anticipate her needs and do their best to keep her in good health.
Thank you for your lovely and warm words. We look after your Mum with pleasure. I am hoping to see you soon. Please stay safe.
I am very grateful to all the staff for making my husband settle so well in your home. He wants to continue with his care when respite finishes.
Thank you so much for your feedback. All of us are doing our best to keep our family, such as residents, happy due to not having you near them. Stay safe and keep well in this difficult time.
My lovely mum has been at Downham Grange for a few years now and she is cared for very well. Unfortunately, at this awful time with Covid and not being able to visit, I take comfort in the fact that the staff are so kind and really care for Mum. I call any time and am reassured by the kind staff, who do the things I am unable to do at this time. Relinquishing care is so hard, but I am grateful to Downham Grange for taking care of my wonderful mum. Hopefully, I will be able to see and cuddle her soon. Thank you.
I would like to thank you for your warm words. You know that we love your mum and we could not see a happy life without her. As you already experienced, you can call us at any time. I hope that New Year will bring us the Covid vaccination and freedom for our residents to be able to travel and enjoy time outside.
My dad was transferred to Downham Grange after having a stroke. Dad has settled very well due to the kindness, understanding and empathy of every staff member. The standard of nursing care has been very good, keeping me informed as much as possible. Visiting has been a huge challenge for the staff, residents and relatives. The manager has done everything she can to keep our loved ones safe. In the summer months, it was just wonderful to sit in the garden with my dad with appropriate PPE. Unfortunately, it's not possible to visit at the moment, but I've been able to have WhatsApp chats with dad. The nurses have also sent me photos of dad enjoying activities. Dad is often very confused but always tells me he enjoys the food.
Thank you for your warm and kind words. It is a pleasure to look after your Dad as we are having a lovely time with him. I hope soon you will be able to come for a visit.
During a stay of 5 months before she passed away, our family were so impressed by the care and professionalism of the nursing staff and care workers in the dementia unit, who helped my mother settle in and feel secure and trusting. They had a real understanding of dementia issues and always treated her with affection and dignity. Liaison with the family through video calls and WhatsApp helped us stay in contact with our mother during the shutdown of visiting.
My mother was given the very best care and all the staff were fantastic. We would certainly recommend Downham Grange to others.
Dear Mark, thank you for your review. It was a pleasure to look after your mum. She was an amazing strong woman. I hope you are staying safe and well.
Very helpful and caring. Dad is being looked after really well. He seems happy here.
Thank you for the kindest words. We always try our best to meet residents' needs, individually working closely with all of you.
Since the start, my mum has been treated with great care and respect. Staff are very genuine and express appropriate emotions and actions when handling Mum. They are so hard-working, and even when busy with other people, always make time to listen and carry out requests when time permits. There is always an atmosphere of quiet contentment and feeling safe, which confirms that Mum is in the very best place - safe and sound. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 April 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (2)
There are no news items for Downham Grange Nursing Home.
- 29 Jul 2026Organiser: Downham Grange Nursing Home
- 26 Aug 2026Organiser: Downham Grange Nursing Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
- 31 Jan 2024Recipient: Kingsley Healthcare Group
Accreditations
There are no accreditations posted yet for Downham Grange Nursing Home.
Meet the Team (5)

I am truly excited to join the Downham Grange team. I have a proven track record of fostering positive environments where both residents and staff thrive. My approach combines attentive management with a personal touch; I aim to create a home that truly feels like family. I am passionate about maintaining high standards of care, promoting dignity and independence, and building strong relationships with families and the wider community.
My leadership style is collaborative and inclusive, empowering the team to deliver exceptional care while continuously improving the quality of life for those we support. When I am not at work, I enjoy spending time with my family and friends and listening to music

I have worked in care for over 20 years and qualified as a nurse six years ago. During my career, I’ve gained extensive experience supporting adults with a wide range of health needs, helping them with daily living while promoting independence, dignity, and wellbeing. Downham Grange is a wonderful place to work because we have a fantastic, highly skilled team who are passionate about providing holistic, person-centred support to every resident. When I’m not at work, I enjoy travelling to different countries and love living in Norfolk, exploring the beautiful countryside.

I have worked in care for over 15 years on the hospitality side of things, which I absolutely love! I like to be hands-on, helping in all non-clinical departments. In my last role, I was involved in commissioning a new home, developing maintenance, kitchen, housekeeping, laundry and activities. I am now looking forward to my role as hospitality manager at Downham Grange and all the role brings. I am passionate about care and enjoy chatting with the residents, ensuring they have everything they need and finding out if there is anything else we can do to support them. I live in a very small village in Lincolnshire with my husband and two dogs, which I rescued from Romania about a year ago. They love walks and going to the dog park; they also love the beach.
I spend my spare time renovating my house, and with my children and grandchildren.

I’ve got a background in Business Administration and have spent the last 10 years working in a care environment, supporting people and making a difference day to day. Before that, I was a pre-school manager for 20 years, which I absolutely loved. Outside of work, I’m a big football fan and proudly support Sheffield United. I also enjoy getting out for walks and spending time in nature, and I’m a member of the Royal Society for the Protection of Birds.

Having joined Downham Grange as a receptionist/home administrator four months ago, she finds joy building connections with residents, their families, and fellow staff members. Before her role at Kingsley, she took time off to assist her father in caring for her mother, who now resides in a care home due to Alzheimer's.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Downham Grange Nursing Home to verify any information. View our terms and conditions. Downham Grange Nursing Home has an Enhanced Service -more info.