Submit a Review for Cliveden Manor Care Home - Avery Collection
210 Little Marlow Road, Marlow, SL7 1HX
View full details of Cliveden Manor Care Home - Avery CollectionLatest Reviews for Cliveden Manor Care Home - Avery Collection
15 April 2026
It was not an easy decision to move my mum to a care home but from the very first contact with Cliveden Manor, we felt supported and knew that this was the right place for mum. Louise, the manager, made the whole process stress-free and all the other staff have been wonderful in welcoming my mum and
settling her in.
The newly refurbished room has everything she needs and is beautifully decorated and we have been able to include as many personal possessions as mum wanted and it feels like her own home.
The staff are friendly and caring and the atmosphere in the home is relaxed and warm.
The facilities are great with lots of activities which we hope mum will engage with in time and the food is excellent.
We know mum will be well looked after and safe.
14 April 2026
I had six weeks convalescence at Cliveden Manor following a lengthy stay in hospital. On the first day everyone knew my name and I felt very welcome. Throughout my stay everyone was very kind and friendly. I was able to change rooms to make it easier for me to walk to the dining room. The food was
always very good and help was always at hand to assist me. I needed physiothereapy and this was immediately available and really helped with my recovery. Although I was pleased to return home, I was very sad to leave but still feel part of the family with monthly visits.
06 March 2026
My husband has now been a resident for about 6 weeks. The kindness and attention from every one of the staff is just amazing. He feels very happy and safe and its all down to the wonderful members of staff. Every one of them has endless patience and time and indeed love to give. Cannot thank these
beautiful folk enough for what they give in spadefuls to my husband and indeed to our family as a whole. Their support has been fundamental in his improvement in many ways. He just loves where he is. Thank you.
11 February 2026
Fromthe warm welcome on our arrival, right through to our leaving to go home, the staff were briliant, they could not have done more.
Make visually impaired residents aware at the beginning of the day, about the range of things/activities available in the day.
Improvements could be made catering
for those with poor or no visual abilities. Most activities could not be undertaken by visually impaired residents.
Food - The actual served food fell short of the menu description! A bit 'over-sold'.
28 January 2026
This place is like a breath from heaven. Having spent years dealing with my dad's health and having to resort to a care home, who could ask for more. Having doubted ourselves as to whether we can cope, I tried so hard to find the right place. Cliveden Manor is beyond my wildest dreams. Try as I
might, I can't find anything that is not utterly perfect. We are so happy and relieved. Everyone is wonderful. Thank you so, so much. We have been saved.
23 December 2025
My father recently moved into Cliveden Manor and the improvement in his wellbeing has been remarkable. He has settled quickly, looks healthier, and is clearly enjoying life. The activities programme is outstanding, with a full schedule of daily events and brilliant days out that he regularly takes
part in. The team put real thought into keeping residents engaged and included.
The food is excellent, freshly prepared by a skilled kitchen team, and my father often comments on the quality. Staff throughout the home are warm, professional and genuinely caring, and the communication with families is always helpful and reassuring.
Cliveden Manor has given my father comfort, purpose and security, and I am very grateful for the care he receives. I would highly recommend the home.
05 December 2025
My mother has been welcomed into a beautifully refurbished room with much kindness.
Customer liaison has been excellent throughout what was a potentially difficult move from Devon to Marlow - going above and beyond in managing to arrange a face to face pre-assessment.
Relieved and delighted all
has gone so smoothly - a huge "thank you" to all involved.
18 November 2025
It has been a pleasure to work with the team in Marlow. It had been hard to get all the support that our uncle and aunt needed before arriving at the care home.
Now as a family we are happy that they are safe and very well cared for and whenever we need support you help us through. Thank you
13 October 2025
Our mum has been at Cliveden Manor for nearly six and a half years. Our mum is up on the Willows the Dementia suite. During this time our mum has been looked after with love and care. All members of staff are Caring and Supportive for mums needs especially the Willows staff. Many great
Activities for all residents. Mum enjoys the singing the best. Also the food is very well presented and always great choices. Laundry and housekeeping team are always great.
30 September 2025
Very impressed when we first visited, atmosphere is lovely & staff were great. Dad said to me recently how well he is looked after and when I visit I totally agree.
17 September 2025
My mother has made good progress since arriving from hospital. Rooms are comfortable and well equipped. All staff are exceptionally nice, caring and supportive. The challenge seems to be response time to requesting support. Sometimes my mother can wait up to an hour for someone to attend to her
call. Staff seem to be very busy and consideration should be given to the ratio of carers to residents.
06 August 2025
Dad spent 5 very happy months here. He thrived on the easy and relaxed atmosphere and social interaction, and loved all the staff (clearly had his favourites, though!). The facilities are superb - it's great to be able to enjoy a coffee together in the cafe, or a meal in the restaurant. The whole
team were easy to interact with throughout - thoughtful, caring and patient, even through difficult times. It comforted the family greatly to know that Dad was so comfortable and happy here.
11 July 2025
Great reception when my uncle arrived.
The Client Liaison Manager is a star!
28 April 2025
My mother's care at Cliveden Manor Care Home has been excellent throughout, for which her recovery benefited greatly. Everyone involved in her stay- from carers through to management - made her feel welcome and truly cared for. The setting was beautiful, and my mother enjoyed taking in the scenery
as part of her daily routine.
21 April 2025
I moved here in February 2024 and it feels like my home. It is very friendly, the staff are very caring and appreciateive of what I can do. All the staff are always there if I need help, and they help me preserve my independance. I enjoy and benefit from the social rooms here, the restaurant, and
the games. I have made new friends and acquaintences which makes getting older easier.
11 April 2025
Since my mother moved here she is healthier and happier than ever before. It is a relief to me to know that my mother is being well looked after and that she is encouraged to be independent. The staff are all very friendly and helpful. I particularly appreciate all the activities that are planned
(everyday!). My mother has more friends and variety in her life now than ever before. Also it is very clean here. I cannot recommend this home enough!
03 April 2025
My mother arrived at Cliveden with very short notice. She came straight from hospital after surgery at the age of 101 and she was treated with great kindness and dignity. She was assessed and all her many needs were met without fuss.
The administrative staff were very friendly and obliging which
made everything easier for us as a family.
The atmosphere was relaxed and grandchildren and greatgrandchildren were able to visit.
Despite lack of mobility hairdressing and mancure/pedicure were provided.
Parking and visiting presented no problems and we could always get a coffee.
10 March 2025
My Mother came to Cliveden Manor for two weeks respite care after a couple of falls. Her accommodation was ideal and the services and facilities offered were excellent. Without exception every member of staff we encountered were welcoming, friendly and extremely helpful. I have no hesitation in
recommending Cliveden Manor.
05 March 2025
My friend has been living in Cliveden Manor for a year. He gets fantastic care by the committed staff. It seems to me that everyone, staff and residents alike are happy to be there. I often take our old dog along and she is welcomed and has to spend time navigating the lounge, being greeted by all.
Now when we arrive her tail starts wagging and doesn't stop till she leaves.
During this month, my friend moved rooms. Staff carried out the offer process, agreeing the move and executing it so well. My friend is happy in his new place.
04 March 2025
My godmother moved to Cliveden Manor when her previous care home closed down. Even though she has a degenerative condition, her mental faculties appeared to improve after the move, which I attribute to the excellent care she has received. She is in The Willows, which looks after residents with
dementia. There are multiple activities every day, entertainers performing and frequent trips. The residents go on boat trips from Marlow, are taken to Kew Gardens and even go ice-skating. Wheelchairs on the ice! I believe these many stimulating activities are greatly beneficial in maintaining cognitive function and engagement with one's surroundings.
The medical care is managed well through a local GP, with relatives being invited to an annual medication review.
The staff are warm and caring, showing a real affection for the resident and impressive attention to detail. I have recommended Cliveden Manor to friends, as it is the best care home I have visited.
Latest Reviews for Cliveden Manor Care Home - Avery Collection
15 April 2026
It was not an easy decision to move my mum to a care home but from the very first contact with Cliveden Manor, we felt supported and knew that this was the right place for mum. Louise, the manager, made the whole process stress-free and all the other staff have been wonderful in welcoming my mum and
settling her in.
The newly refurbished room has everything she needs and is beautifully decorated and we have been able to include as many personal possessions as mum wanted and it feels like her own home.
The staff are friendly and caring and the atmosphere in the home is relaxed and warm.
The facilities are great with lots of activities which we hope mum will engage with in time and the food is excellent.
We know mum will be well looked after and safe.
14 April 2026
I had six weeks convalescence at Cliveden Manor following a lengthy stay in hospital. On the first day everyone knew my name and I felt very welcome. Throughout my stay everyone was very kind and friendly. I was able to change rooms to make it easier for me to walk to the dining room. The food was
always very good and help was always at hand to assist me. I needed physiothereapy and this was immediately available and really helped with my recovery. Although I was pleased to return home, I was very sad to leave but still feel part of the family with monthly visits.
06 March 2026
My husband has now been a resident for about 6 weeks. The kindness and attention from every one of the staff is just amazing. He feels very happy and safe and its all down to the wonderful members of staff. Every one of them has endless patience and time and indeed love to give. Cannot thank these
beautiful folk enough for what they give in spadefuls to my husband and indeed to our family as a whole. Their support has been fundamental in his improvement in many ways. He just loves where he is. Thank you.
11 February 2026
Fromthe warm welcome on our arrival, right through to our leaving to go home, the staff were briliant, they could not have done more.
Make visually impaired residents aware at the beginning of the day, about the range of things/activities available in the day.
Improvements could be made catering
for those with poor or no visual abilities. Most activities could not be undertaken by visually impaired residents.
Food - The actual served food fell short of the menu description! A bit 'over-sold'.
28 January 2026
This place is like a breath from heaven. Having spent years dealing with my dad's health and having to resort to a care home, who could ask for more. Having doubted ourselves as to whether we can cope, I tried so hard to find the right place. Cliveden Manor is beyond my wildest dreams. Try as I
might, I can't find anything that is not utterly perfect. We are so happy and relieved. Everyone is wonderful. Thank you so, so much. We have been saved.
23 December 2025
My father recently moved into Cliveden Manor and the improvement in his wellbeing has been remarkable. He has settled quickly, looks healthier, and is clearly enjoying life. The activities programme is outstanding, with a full schedule of daily events and brilliant days out that he regularly takes
part in. The team put real thought into keeping residents engaged and included.
The food is excellent, freshly prepared by a skilled kitchen team, and my father often comments on the quality. Staff throughout the home are warm, professional and genuinely caring, and the communication with families is always helpful and reassuring.
Cliveden Manor has given my father comfort, purpose and security, and I am very grateful for the care he receives. I would highly recommend the home.
05 December 2025
My mother has been welcomed into a beautifully refurbished room with much kindness.
Customer liaison has been excellent throughout what was a potentially difficult move from Devon to Marlow - going above and beyond in managing to arrange a face to face pre-assessment.
Relieved and delighted all
has gone so smoothly - a huge "thank you" to all involved.
18 November 2025
It has been a pleasure to work with the team in Marlow. It had been hard to get all the support that our uncle and aunt needed before arriving at the care home.
Now as a family we are happy that they are safe and very well cared for and whenever we need support you help us through. Thank you
13 October 2025
Our mum has been at Cliveden Manor for nearly six and a half years. Our mum is up on the Willows the Dementia suite. During this time our mum has been looked after with love and care. All members of staff are Caring and Supportive for mums needs especially the Willows staff. Many great
Activities for all residents. Mum enjoys the singing the best. Also the food is very well presented and always great choices. Laundry and housekeeping team are always great.
30 September 2025
Very impressed when we first visited, atmosphere is lovely & staff were great. Dad said to me recently how well he is looked after and when I visit I totally agree.
17 September 2025
My mother has made good progress since arriving from hospital. Rooms are comfortable and well equipped. All staff are exceptionally nice, caring and supportive. The challenge seems to be response time to requesting support. Sometimes my mother can wait up to an hour for someone to attend to her
call. Staff seem to be very busy and consideration should be given to the ratio of carers to residents.
06 August 2025
Dad spent 5 very happy months here. He thrived on the easy and relaxed atmosphere and social interaction, and loved all the staff (clearly had his favourites, though!). The facilities are superb - it's great to be able to enjoy a coffee together in the cafe, or a meal in the restaurant. The whole
team were easy to interact with throughout - thoughtful, caring and patient, even through difficult times. It comforted the family greatly to know that Dad was so comfortable and happy here.
11 July 2025
Great reception when my uncle arrived.
The Client Liaison Manager is a star!
28 April 2025
My mother's care at Cliveden Manor Care Home has been excellent throughout, for which her recovery benefited greatly. Everyone involved in her stay- from carers through to management - made her feel welcome and truly cared for. The setting was beautiful, and my mother enjoyed taking in the scenery
as part of her daily routine.
21 April 2025
I moved here in February 2024 and it feels like my home. It is very friendly, the staff are very caring and appreciateive of what I can do. All the staff are always there if I need help, and they help me preserve my independance. I enjoy and benefit from the social rooms here, the restaurant, and
the games. I have made new friends and acquaintences which makes getting older easier.
11 April 2025
Since my mother moved here she is healthier and happier than ever before. It is a relief to me to know that my mother is being well looked after and that she is encouraged to be independent. The staff are all very friendly and helpful. I particularly appreciate all the activities that are planned
(everyday!). My mother has more friends and variety in her life now than ever before. Also it is very clean here. I cannot recommend this home enough!
03 April 2025
My mother arrived at Cliveden with very short notice. She came straight from hospital after surgery at the age of 101 and she was treated with great kindness and dignity. She was assessed and all her many needs were met without fuss.
The administrative staff were very friendly and obliging which
made everything easier for us as a family.
The atmosphere was relaxed and grandchildren and greatgrandchildren were able to visit.
Despite lack of mobility hairdressing and mancure/pedicure were provided.
Parking and visiting presented no problems and we could always get a coffee.
10 March 2025
My Mother came to Cliveden Manor for two weeks respite care after a couple of falls. Her accommodation was ideal and the services and facilities offered were excellent. Without exception every member of staff we encountered were welcoming, friendly and extremely helpful. I have no hesitation in
recommending Cliveden Manor.
05 March 2025
My friend has been living in Cliveden Manor for a year. He gets fantastic care by the committed staff. It seems to me that everyone, staff and residents alike are happy to be there. I often take our old dog along and she is welcomed and has to spend time navigating the lounge, being greeted by all.
Now when we arrive her tail starts wagging and doesn't stop till she leaves.
During this month, my friend moved rooms. Staff carried out the offer process, agreeing the move and executing it so well. My friend is happy in his new place.
04 March 2025
My godmother moved to Cliveden Manor when her previous care home closed down. Even though she has a degenerative condition, her mental faculties appeared to improve after the move, which I attribute to the excellent care she has received. She is in The Willows, which looks after residents with
dementia. There are multiple activities every day, entertainers performing and frequent trips. The residents go on boat trips from Marlow, are taken to Kew Gardens and even go ice-skating. Wheelchairs on the ice! I believe these many stimulating activities are greatly beneficial in maintaining cognitive function and engagement with one's surroundings.
The medical care is managed well through a local GP, with relatives being invited to an annual medication review.
The staff are warm and caring, showing a real affection for the resident and impressive attention to detail. I have recommended Cliveden Manor to friends, as it is the best care home I have visited.