Cliveden Manor Care Home - Avery Collection

210 Little Marlow Road, Marlow SL7 1HX
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9.8 160 Reviews
  • Cliveden Manor Care Home - Avery Collection, Marlow
Cliveden Manor Care Home is a friendly and inviting setting delivering high-quality care services in a luxurious environment. The facility in Marlow offers various services, including residential, respite, nursing and dementia care, and with accommodation for 85 residents, the home features a variety of studio apartments, one-bed apartments and one-bed deluxe apartments.

All apartments are designed with accessibility in mind, featuring en-suite wet rooms and convenient kitchenettes. The interiors are crafted for peace and tranquillity, ensuring a comfortable living space for residents who need care and support with daily needs.

The standard of care at the Marlow facility is a point of pride, with highly trained staff available round the clock. Adopting a person-centred approach, the team at the Marlow nursing home design personalised care plans to meet each resident's unique needs. The home has a dedicated hair salon, therapy suite, library and café.

For those in need of dementia care, the team have the skills and knowledge to support a range of cognitive illnesses, including Alzheimer’s. The person-centred approach is implemented through Avery’s ReConnect Strategy, a proven and effective method applied across the entire portfolio of homes offering dementia care.

The welcoming setting at the Marlow residential home is a testament to the tastefully decorated interiors and the vibrant community atmosphere permeating the facility.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1900 – £2700
  • Self-Funded Residential Dementia Care: £2100 – £2400
  • Self-Funded Nursing Care: £2250 – £2900
  • Self-Funded Nursing Dementia Care: £2300 – £2750

These prices are only a guideline, please contact Cliveden Manor Care Home - Avery Collection to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Karen Holmes (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (73)
  • Couples/Companion Rooms with Ensuite Wet Room (6)

Cliveden Manor Care Home - Avery Collection Reviews (160)

9.8

Cliveden Manor Care Home - Avery Collection has a Review Score of 9.8 (9.774) out of 10, based on 30 reviews in the last 2 years.
Over all time Cliveden Manor Care Home - Avery Collection has 160 reviews.

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Reviewer Connection to Cliveden Manor Care Home - Avery Collection
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Review from Simon F (Son of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad spent 5 very happy months here. He thrived on the easy and relaxed atmosphere and social interaction, and loved all the staff (clearly had his favourites, though!). The facilities are superb - it's great to be able to enjoy a coffee together in the cafe, or a meal in the restaurant. The whole team
were easy to interact with throughout - thoughtful, caring and patient, even through difficult times. It comforted the family greatly to know that Dad was so comfortable and happy here.
Reply from Louise Palmer, Client Liaison Manager at Cliveden Manor Care Home - Avery Collection

Thank you for your very kind and considered review, it is very much appreciated and will be shared with all the staff here at Cliveden Manor.It was such a pleasure to have your father here as a resident and we know that he considered it his home albeit for a short period, he is missed by all the staff, such a lovely gentleman.

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Review from J F (Nephew of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great reception when my uncle arrived.
The Client Liaison Manager is a star!
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you so much for the 5 stars! We're thrilled to hear your uncle received a great reception. Our Client Liaison Manager will be delighted to hear your kind words - she's truly a star! We appreciate your support.

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Review from Richard D (Son of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's care at Cliveden Manor Care Home has been excellent throughout, for which her recovery benefited greatly. Everyone involved in her stay- from carers through to management - made her feel welcome and truly cared for. The setting was beautiful, and my mother enjoyed taking in the scenery as
part of her daily routine.
Reply from Louise Palmer, Client Liaison Manager at Cliveden Manor Care Home - Avery Collection

Thank you for taking the time to reply to us here at Cliveden Manor, it is very much appreciated by all the staff. I am really pleased that your mother enjoyed her stay with us, she was a delight to have here as a resident and of course she is very welcome to return if the occasion arises. I am also glad that she enjoyed the garden, it is a lovely spot to relax and view especially in the Springtime.

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Review from Corinne B (Resident) assisted by family/friend published on 21 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved here in February 2024 and it feels like my home. It is very friendly, the staff are very caring and appreciateive of what I can do. All the staff are always there if I need help, and they help me preserve my independance. I enjoy and benefit from the social rooms here, the restaurant, and the
games. I have made new friends and acquaintences which makes getting older easier.
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Review from Catherine C (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother moved here she is healthier and happier than ever before. It is a relief to me to know that my mother is being well looked after and that she is encouraged to be independent. The staff are all very friendly and helpful. I particularly appreciate all the activities that are planned (everyday!).
My mother has more friends and variety in her life now than ever before. Also it is very clean here. I cannot recommend this home enough!
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you so much for your kind words! Were absolutely thrilled to hear that your mother is thriving here and that you feel at ease knowing shes in good hands. Our team works hard to create a supportive, engaging, and clean environment, so it means a lot to hear that reflected in your experience. Its wonderful to know shes enjoying the activities and making new friendshipswe love seeing our residents live life to the fullest. Thank you again for your heartfelt recommendation!

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Review from Eleanor D (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother arrived at Cliveden with very short notice. She came straight from hospital after surgery at the age of 101 and she was treated with great kindness and dignity. She was assessed and all her many needs were met without fuss.
The administrative staff were very friendly and obliging which made
everything easier for us as a family.
The atmosphere was relaxed and grandchildren and greatgrandchildren were able to visit.
Despite lack of mobility hairdressing and mancure/pedicure were provided.
Parking and visiting presented no problems and we could always get a coffee.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you so much for taking the time to share your kind words. We're so pleased to hear that your mother was treated with the care, kindness, and dignity she deserves during her stay at Cliveden Manor. It's wonderful to know that our team, from administration to care staff, made a positive impact during such a challenging time. We're also glad that the atmosphere allowed for family visits and that we could accommodate her needs. Your feedback means a lot to us, and we truly appreciate the trust you placed in us. We hope to continue providing the same high level of care and service moving forward.

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Review from J S (Daughter of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother came to Cliveden Manor for two weeks respite care after a couple of falls. Her accommodation was ideal and the services and facilities offered were excellent. Without exception every member of staff we encountered were welcoming, friendly and extremely helpful. I have no hesitation in recommending
Cliveden Manor.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you so much for your kind words and for taking the time to share your experience. Were delighted to hear that your mother was comfortable during her stay at Cliveden Manor, and that our team was able to provide the care and support she needed. We truly appreciate your recommendation and will be sure to pass on your compliments to the staff. Should you need our services again in the future, we would be more than happy to welcome your family back.

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Review from Peter C (Friend of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been living in Cliveden Manor for a year. He gets fantastic care by the committed staff. It seems to me that everyone, staff and residents alike are happy to be there. I often take our old dog along and she is welcomed and has to spend time navigating the lounge, being greeted by all.
Now when we arrive her tail starts wagging and doesn't stop till she leaves.
During this month, my friend moved rooms. Staff carried out the offer process, agreeing the move and executing it so well. My friend is happy in his new place.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you so much for sharing your experience! We're delighted to hear that your friend has been receiving such excellent care at Cliveden Manor, and it's wonderful to know that both residents and staff contribute to such a warm and welcoming environment. We're also thrilled that your dog enjoys her visits and is always greeted with such enthusiasm! Its great to hear that the room move went smoothly, and were so happy that your friend is settling into their new space comfortably. We truly appreciate your kind words and your continued support!

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Review from Natasha V (Goddaughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My godmother moved to Cliveden Manor when her previous care home closed down. Even though she has a degenerative condition, her mental faculties appeared to improve after the move, which I attribute to the excellent care she has received. She is in The Willows, which looks after residents with dementia.
There are multiple activities every day, entertainers performing and frequent trips. The residents go on boat trips from Marlow, are taken to Kew Gardens and even go ice-skating. Wheelchairs on the ice! I believe these many stimulating activities are greatly beneficial in maintaining cognitive function and engagement with one's surroundings.
The medical care is managed well through a local GP, with relatives being invited to an annual medication review.
The staff are warm and caring, showing a real affection for the resident and impressive attention to detail. I have recommended Cliveden Manor to friends, as it is the best care home I have visited.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that your godmother's move to Cliveden Manor has had such a positive impact on her well-being, and that she's been able to enjoy the variety of activities we offer. We truly believe in the importance of stimulating environments for all our residents, and it's wonderful to know that these activities have contributed to her engagement and cognitive health. Our team works hard to create a caring, nurturing atmosphere, and your recognition of their efforts means a lot to us. We're also grateful for your recommendation to your friends, there's nothing better than knowing our residents and their families feel so supported. Thank you once again for taking the time to leave such a thoughtful review. We'll continue to strive to provide the best possible care for your godmother and all of our residents.

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Review from Mary-Anne B (Next of Kin) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
On looking for somewhere my friend would be well looked after.
We were warmly welcomed on our first visit. Greeted warmly by every staff member throughout our visit, this helped us to decide our final decision.
Thoroughly recommend for peace of mind for a loved one.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you so much for your kind words and for sharing your experience with us. We're delighted to hear that your first visit left such a positive impression and that you felt warmly welcomed by our team. Providing peace of mind for families and friends is incredibly important to us, and we're so glad that we could help in your decision-making process. Thank you for your recommendation-we truly appreciate it!

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Review from Alison J (Daughter of Resident) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In December 2024, I contracted Cliveden Manor Care Home to see if they could offer respite care to my father who had been taken ill abroad. The team worked closely with me as my father was repatriated. They went out of their way to ensure that he was successfully transferred to Cliveden Manor on Christmas
Eve. It was an entirely patient-led process. No red tape. No massive forms. It was a great relief to me and my family to have him settled before Christmas.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you for your feedback. We are committed to supporting all of our move-ins, as we understand how stressful it can be for both residents and their families when care is needed unexpectedly.

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Review from D C (Sister of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found the care home very welcoming, efficient, caring and the environment very friendly and comfortable. When I have raised any queries on behalf of my sister, while she was staying for 2 weeks respite care, they were dealt with efficiently and quickly. My sister and I have now decided that she
will stay permanently as a resident. They have made her so welcome, responded promptly to care needs and the client liaison manager has been particularly kind, understanding and has gone the extra mile to make sure my sisters care and comfort is a priority.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you for your feedback! Our team at Cliveden Manor strives to go the extra mile for our residents. We're grateful that we could assist you and that your sister has chosen to stay with us permanently after her two-week respite.

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Review from Janet G (Daughter of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at Cliveden Manor Care Home from February 2023 until she passed away in September of 2024. I want to take the opportunity to thank all the wonderful staff at Cliveden Manor for the excellent care given to my mother over the last 20 months and especially during the last 3 months. Although
she strongly resisted going into Cliveden and was very angry with me for 'locking her up', she genuinely came to love living there and calling it home. I think the reason she loved it so much was the exceptional level of care she received. I know she felt a great deal of affection for all of her caregivers and the nursing staff. The team there is really outstanding, and I couldn't be happier with the care she received. We should all be so lucky as to live in a place like Cliveden Manor for our final years! Since I live in the US, it was a great comfort to me to know that my mother was loved and taken care of. The lovely staff felt like family to me and mum.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

That's a heartfelt comment. It was a privilege to look after your mother. She was part of our Cliveden Manor family and she is missed by residents and team members.

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Review from J C (Daughter of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living at Cliveden Manor Care Home for 3 months now. She is always saying what a lovely home it is, and that all the staff are very helpful and friendly. Mum has recently changed rooms. The client liaison manager, was extremely caring, patient and considerate, helping mum to find
the room that best suited her needs and preferences. She has been extremely supportive to both me and mum and we are very grateful to her for all her help throughout the process. She has been professional and caring. Mum is very settled now.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you for your kind words about the team at Cliveden Manor. It's always rewarding to receive positive feedback!

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Review from C C (Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent activities program making use of the lovely terrace beautifully maintained. Catered for by an exceptional restaurant team - much enjoyed!
The house is run with residents encouraged to provide feedback on everything.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you for your feedback, we are privileged to have such a gentleman like yourself living at Cliveden Manor.

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Review from L G (Daughter of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We (daughters) loved everything about the home and the care. If it was up to us, Mum would be staying. The only downside was the parking.
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Review from S T (Respite Resident) published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at Cliveden Manor for 3 weeks and I will certainly return. The rooms were lovely and I found the staff could not have been more helpful. There was always something happening to keep the residents occupied but if one wanted to be alone the staff would pop into our room to check we were OK. I
give it 9 out of ten.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you for your feedback and we hope to see you back at Cliveden Manor Care Home.

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Review from R M (Respite Resident) published on 8 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not fault it in any way. Everybody was always very helpful.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you for your 5 star review, we are so happy that we were able to help you with your recovery after your fall/back operation, and that you were able to return back home after your respite. We all miss you and you know where we are if you ever need more respite stay.

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Review from B T (Husband of Resident) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was staying to accompany my wife. Her stay was pleasant, but overall inactive for me. The staff were excellent and we had plenty of laughs the time spent there was long enough and we were ready to go home. I would recommend you to others.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

Thank you for your feedback. We are happy that we could offer help for your short respite while your home carers were not available. It was a pleasure to have you both. Wish you all the best in the future.

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Review from L D (Daughter of Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cliveden Manor Care Home provided a life-saving care environment at short notice for my elderly father at a time of great need. The facilities, care and support that he received were exceptional and allowed the family to focus on my father in his time of most need. I will be forever grateful to the
entire team for the level of support provided and the dignity and respect shown to my father. Thank you from the bottom of my heart.
Reply from Gabriela Smith, General Manager at Cliveden Manor Care Home - Avery Collection

We are very grateful that we were able to support your father with his care at Cliveden Manor, although he was with us only a short time, he was a nice gentleman. Thank you for your feedback, which is highly appreciated to receive.

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Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Cliveden Manor Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.774 for Cliveden Manor Care Home - Avery Collection is calculated as follows: ( (280 Excellents x 5) + (52 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 345 Ratings = 4.774
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cliveden Manor Care Home - Avery Collection is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (10)

Karen

Karen Holmes

Job Title: Clinical Home Manager Joined: 2024

I was born in Sunderland; however, my family emigrated to South Africa when I was a child, but I never forgot my roots and always knew I would return one day. I just didn’t know it would take me so long.


I completed my schooling and I enrolled on nursing. I qualified as a general Nurse, working a lot in the elderly people’s wards. After a few years, I transferred to paediatrics and ultimately settled in the Critical care units.


In 1990, I continued my training by specialising in Medical and Surgical Critical care with a speciality in Cardio-thoracic nursing. During my nursing career, I worked my way up from a Staff Nurse to a Deputy Nursing Manager of a 240-bed private hospital.


I returned to England in August 2018 and obtained my NMC pin by starting as a pre-registered nurse, completing the required English test, Nursing test and OSCE. I was lucky to be working within the Adult Social Care environment and was supported and mentored by my colleagues, and obtained my PIN in November 2018.

Following my successful enrolment with the NMC, I quickly worked my way up to becoming a Clinical Deputy Manager at a Care Home in London.


In 2022, I was chosen to be a Digital Champion for NCL. This role has allowed me to become involved in all the digital aspects of ASC and allowed me to share knowledge within our settings and obtain funding for the home to move from paper-based documents to digital technology.


On my days off, I love spending time with my children and grandchildren, reading a good book or just taking walks.


I am very committed to ensuring that our residents are at the centre of all that we do and are treated with care, dignity, and respect. I am always willing to listen to their concerns or just have a friendly chat.


I joined Cliveden Manor in March 2024 as a Clinical Deputy Manager. I completed my Level 5 Leadership and Management Programme in early 2025, and I was promoted from Clinical Deputy Manager to Clinical Home Manager in September 2025.

Nickisha

Nickisha Blake

Job Title: Clinical Deputy Manager Joined: 2023

Nickisha joined Cliveden Manor Care Home as a nurse in March 2023 and she was promoted to Nursing Care Manager in January 2024 and later promoted to Clinical Deputy Manager in September 2025.

Louise

Louise Palmer

Job Title: Client Liaison Manager Joined: 2020

I joined Avery Health Care in 2020. Initially, I worked in Ascot Grange Home and I transferred to Cliveden Manor in August 2023.


I have been in sales for most of my career.


I worked with those who were requiring support in the property market and wishing to downsize which comes with personal involvement.


Having had to research a care home for my mother-in-law, I realised that the role of Customer Liaison Manager was one that I wished to pursue.

I thoroughly enjoy working in this environment, helping to support those looking for care or a lifestyle change for their family, it is rewarding to get to know the residents in such lovely surroundings and with the dedicated staff.

Sam

Sam Monk

Job Title: Business Administrator

I started my career as an administrator in a primary school in 2013, I moved to the care industry in 2018 and haven’t looked back since. Every day is different and I love the challenge it brings! Avery is a wonderful company to work for and I feel privileged to be given the opportunity to grow. Our values and ethos make the workplace a happy and thriving environment, which is something I hope to contribute to when recruiting for the home. In my role, I support Cliveden with finding the best team and making sure all our staff are happy and feel valued no matter what job they do. I hope the team feel they can approach me for anything, and my door is always open, even if I don’t know the answer to the question – I’ll always give it a go!

Sarah

Sarah Knowles

Job Title: Dementia Care Manager Joined: 2023

I joined Cliveden Manor as a Dementia Care Manager in September 2023.


I previously worked as the Registered Manager at a Residential Home in Oxfordshire.


I worked there for 10 years, working my way up from care assistant through various roles and I was in the role of manager for over 4 years.


I have worked in the elderly care sector since 2011 and I knew straight away that it was a career that I wanted to follow.


I particularly have a passion for working with those living with dementia and doing all I can to enrich their lives.
My mother-in-law was diagnosed with Alzheimer’s in 2009 and sadly passed away 6 years later. Helping to care for her made me realise that it was something that I wanted to do.


Cliveden Manor is a lovely home with a great reputation and I enjoy supporting my residents, family members and team members.

Toni

Toni Randall

Job Title: Residential Care Manager Joined: 2017

I joined Cliveden Manor in August 2017.


I started as a care supervisor and I worked my way up to Residential Care Manager in August 2023. I manage the Assisted Living Department at Cliveden Manor, and I support our General Manager and Deputy Manager with the management of the home.


I am driven by ensuring all our residents receive exceptional person-centred care, as the residents are my priority. As the Residential Care Manager, I work alongside a fantastic and committed team of carers who are equally passionate about the care we provide.

Alfio

Alfio Fiumara

Job Title: Hospitality Manager

I have worked in the Hospitality Industry since 1979 within many different restaurant environments, delivering high standards of service. Cliveden Manor was my first experience in the care industry, I started here in 2018 and I haven’t looked back since! I find my role very enjoyable and rewarding. I like to meet different residents and listen to their comments and I endeavour to make sure myself and the team live up to their high expectations.

Sarah

Sarah Hunter

Job Title: Activities Manager

Having previously been accustomed to roles in the customer service and retail industry I joined the Signature family in Sept 2019. My knowledge and experience of community, charity and social events have been paramount to my objectives and ideas for our residents. I began my signature career as an Activities Assistant, achieving a Level 2 qualification in the principles of dementia care. I have now taken the role of Activities Supervisor supporting the activities team and working hard to introduce a wide range of fun activities and events to enhance the mental and physical well-being of the residents of Cliveden Manor. I am privileged to be part of an amazing team and to be able to work together to cultivate a stimulating and varied lifestyle for our residents.

Sharon

Sharon Carter

Job Title: Housekeeping Supervisor

I have been working as a Head Housekeeper since 2013, I previously worked for a privately owned conference centre and a 72-bedroom care home.


I joined Signature because it has a reputation for excellence, and I want to ensure Cliveden Manor lives up to this.

Emma

Emma Armstrong

Job Title: Restaurant Supervisor

I started as a Food & Beverage Assistant in 2015 and worked my way up to Restaurant Supervisor. Since then, I have been able to work with some amazing people, I’ve learnt so many new things and have created a lot of wonderful memories! My passion is ensuring the resident's needs are catered to and that they have a wonderful dining experience.


I see Cliveden Manor as a second home and feel very lucky to be amongst such a wonderful team.

Frequently Asked Questions about Cliveden Manor Care Home - Avery Collection

What types of Care is Cliveden Manor Care Home - Avery Collection registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cliveden Manor Care Home - Avery Collection have?

There are 73 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Cliveden Manor Care Home - Avery Collection?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cliveden Manor Care Home - Avery Collection to the centre of Marlow?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cliveden Manor Care Home - Avery Collection to verify any information. View our terms and conditions. Cliveden Manor Care Home - Avery Collection has an Enhanced Service - more info.