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- Cliveden Manor Care Home - Avery Collection







Cliveden Manor Care Home is a friendly and inviting setting delivering high-quality care services in a luxurious environment. The facility in Marlow offers various services, including residential, respite, nursing and dementia care, and with accommodation for 85 residents, the home features a variety of studio apartments, one-bed apartments and one-bed deluxe apartments.
All apartments are designed with accessibility in mind, featuring en-suite wet rooms and convenient kitchenettes. The interiors are crafted...
Care Provided by Cliveden Manor Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Cliveden Manor Care Home - Avery Collection for full pricing details and T&Cs.
Contact Cliveden Manor Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Karen Holmes(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (73)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (73)
- Couples/Companion Rooms with ensuite Wet Room (6)
Cliveden Manor Care Home - Avery Collection Reviews (171)
Cliveden Manor Care Home - Avery Collection has a Review Score of 9.8 (9.806) out of 10, based on 30 reviews in the last 2 years.
Over all time Cliveden Manor Care Home - Avery Collection has 171 reviews.
My friend moved into Cliveden Manor at the end of November 2022 due to a decline in his memory and the loss of ability to manage some household tasks like cooking. Living at Cliveden has taken all the anxiety away for him and for his friends, as he is fed by the excellent restaurant, has his laundry managed for him, and doesn't have to manage his bills or other household admin, everything is included. This means so much to his friends, who have been his support network. The staff seem wonderfully caring and are always available to answer my questions (my friend is not a reliable narrator!). They do their best to encourage my friend to join in the activities, but that isn't really his thing, so he is missing out on that aspect of life at Cliveden. Ultimately, I trust that my friend is in safe hands and is comfortable and as content as possible in the circumstances. I am grateful too that he will not have to move again when the dementia worsens and can transition to Willows.
Thank you so much for this review. It's really helpful to understand how the experience has been from the perspective of friends and family. Your friend has settled well and is a pleasure to have as part of the Cliveden community. Thank you again. Kind regards.
It is always a pleasure to go to Cliveden Manor. The staff are always very helpful and friendly. My mother has gone back to her old self since arriving and enjoys her lovely room, wonderful meals, activities and interaction with staff and other residents very much.
It is so heartwarming to hear that your mother has found herself again and is enjoying life at Cliveden Manor. She's an established member of the community now, and we are absolutely delighted to have her with us. Thanks for taking the time to share this feedback.
Cliveden Manor did their utmost to accommodate a two-week respite package at very short notice. The staff were excellent - very professional and friendly. I felt incredibly well looked after. The stay in the home gave me the time and space I needed to regain my strength and confidence, and at the same time, my husband could relax knowing I was being well taken care of. I would not hesitate to recommend Cliveden Manor.
Thank you so much for the recommendation. That means an awful lot. Sending you and your husband best wishes. Kind regards.
My dad came to Cliveden Manor for respite care in December. He felt welcome from the start and found his routine. Our aim was to eventually move him nearer to us long term. He has genuinely enjoyed the company and activities. He is a social chap and has found the environment excellent and the facilities second to none. I would recommend Cliveden Manor to anyone seeking a happy, secure and welcoming place for their loved ones. I now feel Dad is in the best place and well looked after.
It's been our pleasure to welcome your father to Cliveden Manor. He has settled into the community very quickly - making friends and enjoying the activities and excursions on offer. Thank you so much for taking the time to submit a review. Kind regards.
Thank you to the manager and team.
Many thanks for your kind words Daniel. I'll make sure that the team are aware. Your father is now firmly established as part of the Cliveden family. It's a pleasure to be able to care for him. Kind regards, Jan.
We visited Cliveden House with a view to taking one of the De-Lux 1-bedroom apartments for our mother. Cliveden Manor is a beautiful purpose-built residential home with all the facilities anyone could possibly want. The manager was very helpful and accommodating and went above and beyond to assist us with our decision-making. Every team member we met was very polite and friendly. I would recommend Cliveden House to anyone looking to find a place for their loved ones.
Thank you for taking the time to submit a review. It was an absolute pleasure to meet you and your family. Kind regards.
Our father moved into Cliveden Manor in September after breaking his hip during a fall. He chose the home himself as a friend of his from his road had enjoyed being there. He has a lovely, light and airy room, with a view over the garden and bird feeders which attract some of the birds we all enjoy watching, such as blue tits and coal tits. It has been great for him to have physiotherapy on hand, and it has hugely helped with his rehabilitation. Everyone at Cliveden has been very kind to him, and he has been encouraged to join in with some of the activities, which he was at first reluctant to do, such as the art class. He now loves going along to this and having his work displayed in reception. Covid had made him less sociable than he used to be, but he is now walking to the dining room with his rollator and usually sitting with others and chatting a bit. We hope that he will do more of this over time. We would certainly recommend Cliveden to potential residents.
Many thanks for taking the time to submit this review. We're very proud of the variety of activities that are available at Cliveden. It's lovely to hear how something like the art class has had such a positive effect. It's an absolute pleasure to have your father as part of the community. Kind regards.
We would like to thank all the staff at Cliveden Manor for helping our mother settle in so quickly since moving there at the end of August. We have been impressed with how helpful all the staff are, even down to helping us move in her furniture! There is a good range of activities that she is enjoying, and not having to cook or do her own laundry is a big bonus. Although our mother does not currently require the care package, it is reassuring for us all that she is in a safe environment and that care is available as and when she needs it. Her local friends enjoy meeting her at Cliveden Manor so she can maintain her social life as well.
It's an absolute pleasure to have your mother with us at Cliveden Manor. Thank you so much for taking the time to submit a review. Kind regards.
My mother has been a resident at Cliveden Manor since January 2022 in the assisted living part of the home. Mum originally came for respite-type care as she had badly broken her ankle and was unable to walk. She has recently moved to "The Willows", the specialist dementia area. My father still lives in his home and visits my mum/his wife most days. We chose this care home primarily due to its close proximity to both our homes and also because the home offered a range of services so we could future-proof Mum's care as her dementia progressed. Although there have been a few bumps in the road, overall, these have been managed quickly and effectively. Overall, the staff are extremely warm and caring and have made the effort to get to know my mum. The rooms are nicely appointed and spacious. The home has been so welcoming and kind to my father. They almost treat him like he is a resident too, and ensure that they spend quality time together whenever they can. We are extremely grateful.
Many thanks for these lovely words. Your parents make a truly wonderful couple. Kind regards.
My grandmother moved into Cliveden Manor just over two months ago after a six-week stay in Hospital. She was apprehensive and nervous about moving and leaving her own home, it was a huge change for her, but she has settled in so well. From the moment we made the enquiry, through to her moving in, and even up to today, my family have felt supported. Nan has thrown herself into life at Cliveden and really feels part of the community. She enjoys the activities and entertainment, but most of all, she is enjoying the companionship of others. The staff are great with my nan and have really made her feel at home.
Thank you so much, Zoe, for sharing your and your Nan's experience at Cliveden Manor. She's a very valued member of the Cliveden family. Best wishes.
My great aunt moved into Cliveden Manor last May following a fall and a short stay in hospital. We chose the home as the building and rooms are very nice, and all the staff were very friendly and efficient. I can honestly say the care my 96-year-old aunt has received has been amazing and exceeded my expectations. She is so happy there - her health has improved, and she has said on several occasions she wishes she had moved there sooner! I would highly recommend the care home.
Many thanks for taking the time to submit this review, Janet. Your great aunt is a delight - it's like she's been here forever! We're so pleased that you have the peace of mind that she is happy and well cared for.
Very warm welcome when we visited this afternoon. Outstanding rooms, clean and tidy. But most of all, very kind and caring staff. Well done all, keep up the good work; looking forward to seeing you all again very soon.
Thank you so much for taking the time to submit such a complimentary review. We look forward to seeing you again soon. Best wishes, Jan
My mother moved in to Clivedon last month after being in hospital for 7 weeks and going home no longer being an option due to health reasons and needing nursing care. Her room is lovely and after adding some personal items from home is now very much her own space and she is very comfortable. The staff are all welcoming and kind, very quick to respond to any queries or requests. The food is very good and after the long stay in hospital it is great to see mum regaining her appetite and looking forward to meal times. She has enjoyed the entertainment and the nail pampering, also being able to visit the on-site hair salon weekly is lovely. She has quickly made friends with other residents and is now feeling very settled. We visit her often but it is great to know that she is safe and well cared for at all times and also that she is happy and enjoying life.
Thank you so much for this review. That's really kind Coral. Your mother has settled into Cliveden Manor in no time at all. It's lovely to see that she has become a much-loved member of the community so quickly.
The whole family has been treated exceptionally well at all times and I cannot flaw the professionalism and kind, caring approach all staff have shown to mum at all times.
Mum had to go in alone, due to the first lockdown, and the staff were so patient and kind to her and all her family.
I have since been able to visit many times and have found nothing short of a fantastic professional attitude from everyone- carers, reception, management etc - along with an emotionally intelligent approach by all the staff.
Everyone has been happy to help out at all times, and carers have always shown a warm, sunny nature with nothing being too much trouble.
The food served is nutritious and activities put on diverse and fun. I will always remember Mum dancing to old favourites with the young, talented dancer who comes to help brighten resident days!
Thank you so much for these super kind words. We are going to miss your mum so much. She is an integral part of the Willows community and we wish her all the very best for the future. Please stay in touch! Kind regards, Jan
I have been in the care home for a fortnight and find the staff and residents friendly, making a happy atmosphere. I find my apartment very comfortable and beautiful. The service is excellent, and the meals are wonderful and very enjoyable. The apartment is kept very clean and hovered frequently. The bed linen and duvets are changed every week, which is nice. I think it is wonderful having the activities each day and the advantage of having a hair salon which is very helpful indeed.
Thank you for taking the time to share your experience of Signature at...
The home is very impressive, with lovely rooms, spotlessly clean, and our godmother appreciates the food very much. We had a very nice birthday coffee morning and were very touched by the thoughtful gift the home gave our godmother. All the staff are friendly and approachable. We have faced some challenges due to our godmother's health, but they have dealt with it really well. In her words, she is 'not a joiner', so is perhaps missing out on an impressive range of activities, but she is safe and comfortable, and above all, near her family, and we are always warmly welcomed when we visit.
Of course, there are minor niggles as with anything new, but we find the communication easy with the team, and they are very quick to respond.
Thank you for taking the time to share your experience of Signature at Cliveden Manor; your feedback is...
Cliveden Manor is a lively, outward-looking establishment. The permanent staff constitute a group of happy and helpful professionals ranging from administration, activities, housekeeping, restaurant, carers and medical staff. As a new resident, I recognised an environment which was significantly different from that to which I had been accustomed, but with the help of the friendly staff and fellow residents, I felt progressively ‘at home’.
Kind regards.
We are greeted by name and given a handover of what our father has been doing when we visit. It reassures us he is happy.
A weight has been lifted off our shoulders as he gets the care equivalent to what we were giving as his daughters.
Our father is happy and safe, we can't ask for more than that.
Thank you so much for your kind feedback. It's a joy to have your father as part of the Cliveden community. Thanks again. Kind regards.
After my dad died and my mum decided she no longer felt comfortable living at home on her own and moving into a care home seemed the best option. When she moved into Cliveden Manor, the staff went out of their way to make sure she felt welcome and at home. All the staff are kind, helpful and always keen to understand Mum's individual needs. She now has lots of new hobbies, has made many new friends and is enjoying a new lease of life. We are very pleased with our choice of Cliveden Manor.
After a year of mental and physical decline, my fiercely independent mother agreed to a trial month in Cliveden Manor while my wife and I took a trip. After some initial confusion and reticence to leave her room, she started to relax, socialise, dine with other residents and enjoy life again. Returning to the UK, we fully expected her to be standing at the door, bags packed, demanding to be taken home, but no, to our amazement and wonder she instructed us that she intended to stay at Cliveden. This is a testament to the care she has had from the Cliveden team, coupled with her realisation that living on her own at home is no longer viable for her and, frankly, less interesting and much more challenging than Cliveden. We now visit and socialise with her, confident that her safety and care needs are met 24/7. So, thank you, everyone, at Cliveden.
Thank you so much for taking the time to submit this review. Your mother is very much part of the Cliveden community and keeps us on her toes with her sharp wit. She's a delight, and I would daresay, still quite fiercely independent! We thoroughly enjoy having her here.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Cliveden Manor Care Home - Avery Collection.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Cliveden Manor Care Home - Avery Collection.
Meet the Team (10)

I was born in Sunderland; however, my family emigrated to South Africa when I was a child, but I never forgot my roots and always knew I would return one day. I just didn’t know it would take me so long.
I completed my schooling and I enrolled on nursing. I qualified as a general Nurse, working a lot in the elderly people’s wards. After a few years, I transferred to paediatrics and ultimately settled in the Critical care units.
In 1990, I continued my training by specialising in Medical and Surgical Critical care with a speciality in Cardio-thoracic nursing. During my nursing career, I worked my way up from a Staff Nurse to a Deputy Nursing Manager of a 240-bed private hospital.
I returned to England in August 2018 and obtained my NMC pin by starting as a pre-registered nurse, completing the required English test, Nursing test and OSCE. I was lucky to be working within the Adult Social Care environment and was supported and mentored by my colleagues, and obtained my PIN in November 2018.Following my successful enrolment with the NMC, I quickly worked my way up to becoming a Clinical Deputy Manager at a Care Home in London.
In 2022, I was chosen to be a Digital Champion for NCL. This role has allowed me to become involved in all the digital aspects of ASC and allowed me to share knowledge within our settings and obtain funding for the home to move from paper-based documents to digital technology.
On my days off, I love spending time with my children and grandchildren, reading a good book or just taking walks.
I am very committed to ensuring that our residents are at the centre of all that we do and are treated with care, dignity, and respect. I am always willing to listen to their concerns or just have a friendly chat.
I joined Cliveden Manor in March 2024 as a Clinical Deputy Manager. I completed my Level 5 Leadership and Management Programme in early 2025, and I was promoted from Clinical Deputy Manager to Clinical Home Manager in September 2025.

Nickisha joined Cliveden Manor Care Home as a nurse in March 2023 and she was promoted to Nursing Care Manager in January 2024 and later promoted to Clinical Deputy Manager in September 2025.

I joined Avery Health Care in 2020. Initially, I worked in Ascot Grange Home and I transferred to Cliveden Manor in August 2023.
I have been in sales for most of my career.
I worked with those who were requiring support in the property market and wishing to downsize which comes with personal involvement.
Having had to research a care home for my mother-in-law, I realised that the role of Customer Liaison Manager was one that I wished to pursue.I thoroughly enjoy working in this environment, helping to support those looking for care or a lifestyle change for their family, it is rewarding to get to know the residents in such lovely surroundings and with the dedicated staff.

I started my career as an administrator in a primary school in 2013, I moved to the care industry in 2018 and haven’t looked back since. Every day is different and I love the challenge it brings! Avery is a wonderful company to work for and I feel privileged to be given the opportunity to grow. Our values and ethos make the workplace a happy and thriving environment, which is something I hope to contribute to when recruiting for the home. In my role, I support Cliveden with finding the best team and making sure all our staff are happy and feel valued no matter what job they do. I hope the team feel they can approach me for anything, and my door is always open, even if I don’t know the answer to the question – I’ll always give it a go!

I joined Cliveden Manor as a Dementia Care Manager in September 2023.
I previously worked as the Registered Manager at a Residential Home in Oxfordshire.
I worked there for 10 years, working my way up from care assistant through various roles and I was in the role of manager for over 4 years.
I have worked in the elderly care sector since 2011 and I knew straight away that it was a career that I wanted to follow.
I particularly have a passion for working with those living with dementia and doing all I can to enrich their lives.My mother-in-law was diagnosed with Alzheimer’s in 2009 and sadly passed away 6 years later. Helping to care for her made me realise that it was something that I wanted to do.
Cliveden Manor is a lovely home with a great reputation and I enjoy supporting my residents, family members and team members.

I joined Cliveden Manor in August 2017.
I started as a care supervisor and I worked my way up to Residential Care Manager in August 2023. I manage the Assisted Living Department at Cliveden Manor, and I support our General Manager and Deputy Manager with the management of the home.
I am driven by ensuring all our residents receive exceptional person-centred care, as the residents are my priority. As the Residential Care Manager, I work alongside a fantastic and committed team of carers who are equally passionate about the care we provide.

I have worked in the Hospitality Industry since 1979 within many different restaurant environments, delivering high standards of service. Cliveden Manor was my first experience in the care industry, I started here in 2018 and I haven’t looked back since! I find my role very enjoyable and rewarding. I like to meet different residents and listen to their comments and I endeavour to make sure myself and the team live up to their high expectations.

Having previously been accustomed to roles in the customer service and retail industry I joined the Signature family in Sept 2019. My knowledge and experience of community, charity and social events have been paramount to my objectives and ideas for our residents. I began my signature career as an Activities Assistant, achieving a Level 2 qualification in the principles of dementia care. I have now taken the role of Activities Supervisor supporting the activities team and working hard to introduce a wide range of fun activities and events to enhance the mental and physical well-being of the residents of Cliveden Manor. I am privileged to be part of an amazing team and to be able to work together to cultivate a stimulating and varied lifestyle for our residents.

I have been working as a Head Housekeeper since 2013, I previously worked for a privately owned conference centre and a 72-bedroom care home.
I joined Signature because it has a reputation for excellence, and I want to ensure Cliveden Manor lives up to this.

I started as a Food & Beverage Assistant in 2015 and worked my way up to Restaurant Supervisor. Since then, I have been able to work with some amazing people, I’ve learnt so many new things and have created a lot of wonderful memories! My passion is ensuring the resident's needs are catered to and that they have a wonderful dining experience.
I see Cliveden Manor as a second home and feel very lucky to be amongst such a wonderful team.
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