Cliveden Manor Care Home - Avery Collection

I moved here in February 2024 and it feels like my home. It is very friendly, the staff are very caring and appreciateive of what I can do. All the staff are always there if I need help, and they help me preserve my independance. I enjoy and benefit from the social rooms here, the restaurant, and the games. I have made new friends and acquaintences which makes getting older easier.

Since my mother moved here she is healthier and happier than ever before. It is a relief to me to know that my mother is being well looked after and that she is encouraged to be independent. The staff are all very friendly and helpful. I particularly appreciate all the activities that are planned (everyday!). My mother has more friends and variety in her life now than ever before. Also it is very clean here. I cannot recommend this home enough!

Parking and visiting presented no problems and we could always get a coffee.

My Mother came to Cliveden Manor for two weeks respite care after a couple of falls. Her accommodation was ideal and the services and facilities offered were excellent. Without exception every member of staff we encountered were welcoming, friendly and extremely helpful. I have no hesitation in recommending Cliveden Manor.

During this month, my friend moved rooms. Staff carried out the offer process, agreeing the move and executing it so well. My friend is happy in his new place.

The staff are warm and caring, showing a real affection for the resident and impressive attention to detail. I have recommended Cliveden Manor to friends, as it is the best care home I have visited.

Thoroughly recommend for peace of mind for a loved one.

In December 2024, I contracted Cliveden Manor Care Home to see if they could offer respite care to my father who had been taken ill abroad. The team worked closely with me as my father was repatriated. They went out of their way to ensure that he was successfully transferred to Cliveden Manor on Christmas Eve. It was an entirely patient-led process. No red tape. No massive forms. It was a great relief to me and my family to have him settled before Christmas.

I have found the care home very welcoming, efficient, caring and the environment very friendly and comfortable. When I have raised any queries on behalf of my sister, while she was staying for 2 weeks respite care, they were dealt with efficiently and quickly. My sister and I have now decided that she will stay permanently as a resident. They have made her so welcome, responded promptly to care needs and the client liaison manager has been particularly kind, understanding and has gone the extra mile to make sure my sisters care and comfort is a priority.

My mother lived at Cliveden Manor Care Home from February 2023 until she passed away in September of 2024. I want to take the opportunity to thank all the wonderful staff at Cliveden Manor for the excellent care given to my mother over the last 20 months and especially during the last 3 months. Although she strongly resisted going into Cliveden and was very angry with me for 'locking her up', she genuinely came to love living there and calling it home. I think the reason she loved it so much was the exceptional level of care she received. I know she felt a great deal of affection for all of her caregivers and the nursing staff. The team there is really outstanding, and I couldn't be happier with the care she received. We should all be so lucky as to live in a place like Cliveden Manor for our final years! Since I live in the US, it was a great comfort to me to know that my mother was loved and taken care of. The lovely staff felt like family to me and mum.

My mother has been living at Cliveden Manor Care Home for 3 months now. She is always saying what a lovely home it is, and that all the staff are very helpful and friendly. Mum has recently changed rooms. The client liaison manager, was extremely caring, patient and considerate, helping mum to find the room that best suited her needs and preferences. She has been extremely supportive to both me and mum and we are very grateful to her for all her help throughout the process. She has been professional and caring. Mum is very settled now.

The house is run with residents encouraged to provide feedback on everything.

We (daughters) loved everything about the home and the care. If it was up to us, Mum would be staying. The only downside was the parking.

I stayed at Cliveden Manor for 3 weeks and I will certainly return. The rooms were lovely and I found the staff could not have been more helpful. There was always something happening to keep the residents occupied but if one wanted to be alone the staff would pop into our room to check we were OK. I give it 9 out of ten.

I could not fault it in any way. Everybody was always very helpful.

I was staying to accompany my wife. Her stay was pleasant, but overall inactive for me. The staff were excellent and we had plenty of laughs the time spent there was long enough and we were ready to go home. I would recommend you to others.

Cliveden Manor Care Home provided a life-saving care environment at short notice for my elderly father at a time of great need. The facilities, care and support that he received were exceptional and allowed the family to focus on my father in his time of most need. I will be forever grateful to the entire team for the level of support provided and the dignity and respect shown to my father. Thank you from the bottom of my heart.

The whole atmosphere at Cliveden Manor is just lovely, staff, music, flowers, and immaculately clean. Mum enjoyed the food and loved her home. A few weeks after she moved in, she said to me 'Don't worry I will never be lonely here'. We, as her family were given a warm welcome whenever we visited too. We were blessed she spent her last months in such a warm and safe place. I cannot speak highly enough. Thank you.

The level of care and support is excellent for my Mum. Mum enjoys the activities and the food.

I have been a resident at Cliveden Manor for five months recuperating following two weeks in hospital with heart failure and a build-up of fluid in my body. I arrived by ambulance on 13th December 2023 and was welcomed by all of the management team and carers both friendly. Everyone at Cliveden Manor has been very helpful and kind to me. By choice I have enjoyed excellent meals, gained weight, and have been happy here.