Submit a Review for Puddingstone Grange
82 Plumstead Common Road, Plumstead, London, SE18 3RD
View full details of Puddingstone GrangeLatest Reviews for Puddingstone Grange
02 June 2026
When you arrive at the home it is very welcoming. The staff are very nice and hands on with the clients who become like family. The place is always clean and tidy, rooms clean. They are very good at looking after every client. I would recommend this home to anybody who needs care. Thank you.
02 June 2026
Very pleased with how Mum is being looked after. Know we can phone any time and talk to her. Always made welcome when we visit.
15 May 2026
My sister was treated with loving care throughout her stay of 2 and a half years. The staff built a good relationship with her and nothing was too much trouble.
The room was adequate but needed a refresh and was often used as a store room.
On the off occasion the bedside table was grubby.
Food
was generally good, but repetitive.
Sally was local authority funded.
11 May 2026
The staff were very welcoming and caring about their residence and visitors. Sometimes their meals needed to be vaired ie why put mash with sheperds pie, or semolina or rice pudding every other day - espeically as this is highlight of their day. Staff in all areas were very welcomh and did their
jobs well, nursing, laundry and cleaners.
Thank you for looking after our loved one, her care was paid for by the local authority.
07 November 2025
My overall experience is that Puddingstone Grange is the best. No controversy. Please keep it up!!!
03 October 2025
My experience this week was fantastic. For the first time my mother slept soundly and me and my mother can bond now and I believe forever in the mighty name of Jesus! God can only be the reason for this. I thank all the staff of Puddingstone Grange, you are all indeed fantastic. My mother even said
we need to give the home something for the outing yesterday.
10 September 2025
Since my mother became a resident in June 2024 the staff have really got to know her and thanks to them she seems very happy, settled and well looked after. The calm, professional way the staff look after everyone is very reassuring and are always available to answer any questions and willing with
anything to help.
10 June 2025
We visited for mums 103rd birthday and were hugely touched and appreciative of the effort the team had gone to make her day special. Balloon decorations, banners and special photos displayed. Mum was animated and happier than we have seen her in some while. The care shown by the team is evident.
Thank you.
21 February 2025
This home is wonderful, it is well managed and blessed with a great team of caring professionals. My Mother loves it here, as a family we are assured that she is safe and well cared for. Mum has been here for three years and it is her home.
09 January 2025
I would highly recommend this home - very caring staff.
Not sure if it's value for money as it's authority-funded.
The room is slightly shabby and needs a repaint and shouldn't be used as a storage facility i.e. someone else's wheelchair, walking frame and pads etc.
01 October 2024
My father-in-law has been at this home for a while now. The care is amazing and he has come on so good and very pleased that he is a happy man.
01 October 2024
The home is looking after my father very well, it's safe and secure and my father is very happy!
13 September 2024
Visited on Christmas morning. Mother was fast asleep and refusing to wake despite our presence. The staff on duty were very kind and caring trying to coax her awake and prepare her for our visit. Such care and attention was good to see and allowed us time to spend festive time with Mother.
10 September 2024
The staff at Puddingstone Grange never cease to amaze me - they well and truly go above and beyond, going to so much effort to ensure that all their residents are well looked after at all times. Take today for example. It was Mum's 80th birthday. The staff had put up balloons and banners, given her
birthday cards and presents, and arranged a party for her with lots of party food and cakes. They always make a huge effort to celebrate resident's birthdays, and today was no exception. We are so lucky to have found this gem of a care home for Mum - it's so hard when you have to make the decision to move a loved one into care, but knowing they are treated like family by all the staff makes it so much easier.
02 September 2024
Really nice Care Home. Staff are really helpful and friendly. Most of all, extremely kind and considerate to my sister and her fellow residents. Have shared several meals with them and they are very tasty. Really kind, helpful and approachable manager, as are the rest of the staff.
Would strongly
recommend.
02 September 2024
This is such a wonderful care home, the staff always go above and beyond and really genuinely care about the residents.
My Aunt has been very happy here, there are always activities to do and special events going on.
I can't thank them enough!
28 August 2024
My brother resided in this home for only 3 weeks. Within that time, he got a pressure sore. When he was admitted into the hospital, the pressure sore was un-gradable. He remained in hospital for 4 months on intravenous antibiotics. He still has the pressure, which is stage 4, still very serious. His
care needs increased and is now in a lovely nursing home.
There was an investigation, but apparently, it was down to the district nurses. I believe the care home was responsible as they were the prime carers. Surely, when they did my brother's personal care, then they would have noticed how bad the pressure sore actually was. That is if he received personal care as he often looked unkempt as did a few of the residents.
If you are looking for a care home for your loved one, please avoid this home. There is no care here, only negligence. I wished I had taken more notice of previous reviews and avoided putting my poor brother here.
22 July 2024
This is a home that cares for residents with dementia. It has a dementia nursing unit. My mother has been a resident for 3 years. My experience is totally positive. The home has a very good management team who respond positively and actively to any issues or suggestions. Staff are keen to engage
with relatives, I am always included and kept informed by phone of any changes with Mum or her care. Despite her late stage dementia Mum is content here. Her needs are well met with kindness and good humour. I am so pleased I chose Puddingstone Grange for Mum. Thank you to all the staff. You are doing a great job. Keep it up.
15 April 2024
My friend was always treated with kindness and dignity. Staff encouraged and assisted her to eat and drink right to the end. She was always clean and comfortable in her bed and her wellbeing and safety were important to everyone. I would recommend Puddingstone Grange to anyone looking for care for a
relative.
08 March 2024
Myself and my mother the resident's sister always commented when we visited Puddingstone Grange how nice and attentive the staff were and how clean the care home is all the time. My auntie who has now sadly passed away was at this care home for 19 months and was cared for very well. I would
recommend this care home 100%.
Latest Reviews for Puddingstone Grange
02 June 2026
When you arrive at the home it is very welcoming. The staff are very nice and hands on with the clients who become like family. The place is always clean and tidy, rooms clean. They are very good at looking after every client. I would recommend this home to anybody who needs care. Thank you.
02 June 2026
Very pleased with how Mum is being looked after. Know we can phone any time and talk to her. Always made welcome when we visit.
15 May 2026
My sister was treated with loving care throughout her stay of 2 and a half years. The staff built a good relationship with her and nothing was too much trouble.
The room was adequate but needed a refresh and was often used as a store room.
On the off occasion the bedside table was grubby.
Food
was generally good, but repetitive.
Sally was local authority funded.
11 May 2026
The staff were very welcoming and caring about their residence and visitors. Sometimes their meals needed to be vaired ie why put mash with sheperds pie, or semolina or rice pudding every other day - espeically as this is highlight of their day. Staff in all areas were very welcomh and did their
jobs well, nursing, laundry and cleaners.
Thank you for looking after our loved one, her care was paid for by the local authority.
07 November 2025
My overall experience is that Puddingstone Grange is the best. No controversy. Please keep it up!!!
03 October 2025
My experience this week was fantastic. For the first time my mother slept soundly and me and my mother can bond now and I believe forever in the mighty name of Jesus! God can only be the reason for this. I thank all the staff of Puddingstone Grange, you are all indeed fantastic. My mother even said
we need to give the home something for the outing yesterday.
10 September 2025
Since my mother became a resident in June 2024 the staff have really got to know her and thanks to them she seems very happy, settled and well looked after. The calm, professional way the staff look after everyone is very reassuring and are always available to answer any questions and willing with
anything to help.
10 June 2025
We visited for mums 103rd birthday and were hugely touched and appreciative of the effort the team had gone to make her day special. Balloon decorations, banners and special photos displayed. Mum was animated and happier than we have seen her in some while. The care shown by the team is evident.
Thank you.
21 February 2025
This home is wonderful, it is well managed and blessed with a great team of caring professionals. My Mother loves it here, as a family we are assured that she is safe and well cared for. Mum has been here for three years and it is her home.
09 January 2025
I would highly recommend this home - very caring staff.
Not sure if it's value for money as it's authority-funded.
The room is slightly shabby and needs a repaint and shouldn't be used as a storage facility i.e. someone else's wheelchair, walking frame and pads etc.
01 October 2024
My father-in-law has been at this home for a while now. The care is amazing and he has come on so good and very pleased that he is a happy man.
01 October 2024
The home is looking after my father very well, it's safe and secure and my father is very happy!
13 September 2024
Visited on Christmas morning. Mother was fast asleep and refusing to wake despite our presence. The staff on duty were very kind and caring trying to coax her awake and prepare her for our visit. Such care and attention was good to see and allowed us time to spend festive time with Mother.
10 September 2024
The staff at Puddingstone Grange never cease to amaze me - they well and truly go above and beyond, going to so much effort to ensure that all their residents are well looked after at all times. Take today for example. It was Mum's 80th birthday. The staff had put up balloons and banners, given her
birthday cards and presents, and arranged a party for her with lots of party food and cakes. They always make a huge effort to celebrate resident's birthdays, and today was no exception. We are so lucky to have found this gem of a care home for Mum - it's so hard when you have to make the decision to move a loved one into care, but knowing they are treated like family by all the staff makes it so much easier.
02 September 2024
Really nice Care Home. Staff are really helpful and friendly. Most of all, extremely kind and considerate to my sister and her fellow residents. Have shared several meals with them and they are very tasty. Really kind, helpful and approachable manager, as are the rest of the staff.
Would strongly
recommend.
02 September 2024
This is such a wonderful care home, the staff always go above and beyond and really genuinely care about the residents.
My Aunt has been very happy here, there are always activities to do and special events going on.
I can't thank them enough!
28 August 2024
My brother resided in this home for only 3 weeks. Within that time, he got a pressure sore. When he was admitted into the hospital, the pressure sore was un-gradable. He remained in hospital for 4 months on intravenous antibiotics. He still has the pressure, which is stage 4, still very serious. His
care needs increased and is now in a lovely nursing home.
There was an investigation, but apparently, it was down to the district nurses. I believe the care home was responsible as they were the prime carers. Surely, when they did my brother's personal care, then they would have noticed how bad the pressure sore actually was. That is if he received personal care as he often looked unkempt as did a few of the residents.
If you are looking for a care home for your loved one, please avoid this home. There is no care here, only negligence. I wished I had taken more notice of previous reviews and avoided putting my poor brother here.
22 July 2024
This is a home that cares for residents with dementia. It has a dementia nursing unit. My mother has been a resident for 3 years. My experience is totally positive. The home has a very good management team who respond positively and actively to any issues or suggestions. Staff are keen to engage
with relatives, I am always included and kept informed by phone of any changes with Mum or her care. Despite her late stage dementia Mum is content here. Her needs are well met with kindness and good humour. I am so pleased I chose Puddingstone Grange for Mum. Thank you to all the staff. You are doing a great job. Keep it up.
15 April 2024
My friend was always treated with kindness and dignity. Staff encouraged and assisted her to eat and drink right to the end. She was always clean and comfortable in her bed and her wellbeing and safety were important to everyone. I would recommend Puddingstone Grange to anyone looking for care for a
relative.
08 March 2024
Myself and my mother the resident's sister always commented when we visited Puddingstone Grange how nice and attentive the staff were and how clean the care home is all the time. My auntie who has now sadly passed away was at this care home for 19 months and was cared for very well. I would
recommend this care home 100%.