Submit a Review for Wiltshire Heights Care Home
Cottle Avenue, Off Berryfield Road, Bradford-on-Avon, BA15 1FD
View full details of Wiltshire Heights Care HomeLatest Reviews for Wiltshire Heights Care Home
28 January 2026
My husband has been here 6 weeks now. I am very impressed with the care he has received. There is a genuine effort to make his stay as safe and enjoyable as possible. Different beds have been tried for his comfort. He has had fewer, by far, falls than in a previous care home. The staff all know him
and joke with him. All are extremely kind.
13 January 2026
Mum moved to Wiltshire Heights Care Home just over a year ago. She has settled in well and now considers it her home. She has been able to make her room her own and enjoys being able to tend the garden outside her room. She is always telling us how kind the staff are and how she appreciates that
there is always someone there. She enjoys the various activities available to her and particularly enjoys the trips out. Her friends and family are made very welcome when they visit. As her daughter, it gives me great peace of mind to know she is well cared for.
18 December 2025
The thing that really stood out for me when my Mum moved into Wiltshire Heights was just how very lovely the staff are - all of them; the reception team, the manager, the Client Services Manager, Home Manager all the catering team and every member of the care team from the youngest and newest to the
most experienced. It was so hard leaving Mum - we live the other side of the country and are about to be out of the country for a family wedding so it was a leap of faith that she would be so well cared for but she has only found kindness amongst the staff. The food is great too - and Mum is already saying that she is going to put on pounds (which she could certainly do with doing!)
The only thing it isn't - is her own home - which she still misses very much - but they are doing all they can to make it a happy and safe environment for her and feel as near as they possibly can to home for her (which we appreciate very much), and it is very early days (less than a week!)
10 November 2025
I have been visiting Wiltshire Heights for a year now. I always find the staff super helpful, friendly and acknowledgeable from reception to cleaners. The couple I visit here are very well cared for as it seems are all the residents. There are lots of communal areas, including gardens that encourage
a community atmosphere. Coffee, tea cakes also add to the welcoming ambience.
05 November 2025
Mum has been staying at Wiltshire Heights since the end of July and initially she was very unhappy to leave her home. Sadly we lost Dad at the same time so she had a lot of difficult changes all at once. It has taken a little while, but she is now much more settled and happy in her new environment
and constantly says how lovely the staff are.
27 October 2025
My parents have been at Wiltshire Heights since the beginning of the year. They have really benefited from the consistent care provided. The rooms, particularly the communal ones are light, airy and beautifully decorated, with a lovely outlook onto the gardens which have an Italian feel to them. The
garden is easily accessible from the residents rooms; my parents have loved sitting out there this summer. They have just celebrated a big wedding anniversary and were absolutely delighted by the party Wiltshire Heights put on for them. It was very special to share this celebration with some of our family, recent neighbor's and one or two very old family friends with what feel like our new friends at Wiltshire Heights. Thank you.
16 October 2025
My brother moved into Wiltshire Heights about 6 months ago, as he was no longer able to care for himself. We were impressed by the care and attention provided by all the staff to make him feel welcome and settled. Indeed, the same warm support provided by the whole team at Wiltshire Heights has been
in evidence over the subsequent months. The organisation of day trips out and the occasional garden parties has been beneficial in ensuring that his life is not spent entirely within the four walls of his room. My husband, sister, and I are all delighted and relieved that we have made the right decision!
10 October 2025
Recommend for respite. Regular use. Care staff are amazing. Homely. Treated like family. Caring to us both.
30 September 2025
Very good care given to my dad. All the staff I have met are friendly and good at their jobs, and the home is very clean.
25 September 2025
Great care offered and received by my Godmother. The rooms are large and well equipped. The food is excellent and served to residents in a lovely dining room with napkins and white table cloths and proper cutlery and glasses on the tables. This means the experience is more like a hotel than a Care
Home and that is a very positive thing. Delighted by all that is offered at Wiltshire Heights. Thanks you.
24 September 2025
My Great Auntie stayed at Wiltshire Heights in May 2025 for respite. While at the facility, the staff delivered exceptional care, were extremely dignified towards my Auntie and ensured that she was settled in her new, unfamiliar surroundings. She had unlimited tea and snacks, fantastic cooked
3-course meals, freshly baked cakes and muffins. A lovely private room with ensuite and cleaning washing daily, When it came time for her to leave and go home she didn't want to go, now she visits weekly and is welcomed with open arms by all staff, I would like to mention one lady for her exceptional effort in getting everything sorted in such a quick manner as this respite stay was very last minute, would highly recommend Wiltshire Heights Bradford on Avon.
24 September 2025
All the staff looking after my stepfather are amazing, always helpful, and nothing is too much. They always have a smile on their faces and make all the residents feel at home.
The decor is lovely and well-maintained, giving a nice, cosy home feeling.
19 September 2025
Wiltshire Heights is such a lovely care home with the friendliest staff. Their warmth and kindness not only to Mum, but to the rest of the family makes it such a pleasure when we visit. Nothing is too much trouble. There are great facilities, activities and outings available, and always plenty of
tea and cake on offer! Mum is so lucky being looked after in such a lovely home.
19 September 2025
Since my in-laws moved into Wiltshire heights, I have found that they are being looked after extremely well. Their minds are kept active by the numerous activities available to them. They also take advantage of the trips out in the minibus. The staff are caring for them very well, and are always
helpful to not only my in-laws but to my wife and I as well. The food always looks delicious and the cakes and biscuits are always at hand. Very happy with the care my in-laws are receiving.
18 September 2025
The management at Wiltshire Heights went to great lengths to make it possible for my mum to become a resident at a distressing time in her life.The staff welcomed her warmly and continued to help her to settled into a new home with dignity and respect. The whole team have made it easy for the family
too.
18 September 2025
Bringing mum into the home has been an emotional process for the family. All the care given to mum during this period has been exemplary. We would like to thank all the staff who made this process so easy.
15 September 2025
My mum stayed at Wiltshire Heights, and I was so impressed with the level of care. The staff were fantastic and I would definitely recommend them to any family. Thanks you for giving us this experience
03 September 2025
All the staff are kind, friendly, very professional. If it is an emotional moment they are great at being there with comfort. As a patient I feel in safe hands twenty four hours a day. Everywhere is always clean and the catering is very good. Any problems and the managers listen and make the problem
go away, could not ask for more. Staff have an excellent sense of humour, so plenty of laughter, which I really enjoy. If anything breaks maintenance sorts it out ASAP. The laundry is always returned ironed like new. If is a good place to be needing help and care if you no longer manage alone.
03 September 2025
My mum didn't want to move to a care home, but it is a great comfort to know she is being so well looked after. She speaks very highly of the carers and other staff, has made friends and settled into a lovely community. The supportive and positive environment has led to her regaining the confidence
to resume one of her beloved hobbies, after giving up for a number of years.
02 July 2025
My Dad was a resident for three weeks at the end of May following a knee replacement operation.
The staff went out of their way to make sure Dad was comfortable. I was able to visit as often as I liked and was always welcomed by lots of friendly faces. I felt very reassured that Dad was somewhere
safe where his needs were being met. I couldn't be more grateful!
Latest Reviews for Wiltshire Heights Care Home
28 January 2026
My husband has been here 6 weeks now. I am very impressed with the care he has received. There is a genuine effort to make his stay as safe and enjoyable as possible. Different beds have been tried for his comfort. He has had fewer, by far, falls than in a previous care home. The staff all know him
and joke with him. All are extremely kind.
13 January 2026
Mum moved to Wiltshire Heights Care Home just over a year ago. She has settled in well and now considers it her home. She has been able to make her room her own and enjoys being able to tend the garden outside her room. She is always telling us how kind the staff are and how she appreciates that
there is always someone there. She enjoys the various activities available to her and particularly enjoys the trips out. Her friends and family are made very welcome when they visit. As her daughter, it gives me great peace of mind to know she is well cared for.
18 December 2025
The thing that really stood out for me when my Mum moved into Wiltshire Heights was just how very lovely the staff are - all of them; the reception team, the manager, the Client Services Manager, Home Manager all the catering team and every member of the care team from the youngest and newest to the
most experienced. It was so hard leaving Mum - we live the other side of the country and are about to be out of the country for a family wedding so it was a leap of faith that she would be so well cared for but she has only found kindness amongst the staff. The food is great too - and Mum is already saying that she is going to put on pounds (which she could certainly do with doing!)
The only thing it isn't - is her own home - which she still misses very much - but they are doing all they can to make it a happy and safe environment for her and feel as near as they possibly can to home for her (which we appreciate very much), and it is very early days (less than a week!)
10 November 2025
I have been visiting Wiltshire Heights for a year now. I always find the staff super helpful, friendly and acknowledgeable from reception to cleaners. The couple I visit here are very well cared for as it seems are all the residents. There are lots of communal areas, including gardens that encourage
a community atmosphere. Coffee, tea cakes also add to the welcoming ambience.
05 November 2025
Mum has been staying at Wiltshire Heights since the end of July and initially she was very unhappy to leave her home. Sadly we lost Dad at the same time so she had a lot of difficult changes all at once. It has taken a little while, but she is now much more settled and happy in her new environment
and constantly says how lovely the staff are.
27 October 2025
My parents have been at Wiltshire Heights since the beginning of the year. They have really benefited from the consistent care provided. The rooms, particularly the communal ones are light, airy and beautifully decorated, with a lovely outlook onto the gardens which have an Italian feel to them. The
garden is easily accessible from the residents rooms; my parents have loved sitting out there this summer. They have just celebrated a big wedding anniversary and were absolutely delighted by the party Wiltshire Heights put on for them. It was very special to share this celebration with some of our family, recent neighbor's and one or two very old family friends with what feel like our new friends at Wiltshire Heights. Thank you.
16 October 2025
My brother moved into Wiltshire Heights about 6 months ago, as he was no longer able to care for himself. We were impressed by the care and attention provided by all the staff to make him feel welcome and settled. Indeed, the same warm support provided by the whole team at Wiltshire Heights has been
in evidence over the subsequent months. The organisation of day trips out and the occasional garden parties has been beneficial in ensuring that his life is not spent entirely within the four walls of his room. My husband, sister, and I are all delighted and relieved that we have made the right decision!
10 October 2025
Recommend for respite. Regular use. Care staff are amazing. Homely. Treated like family. Caring to us both.
30 September 2025
Very good care given to my dad. All the staff I have met are friendly and good at their jobs, and the home is very clean.
25 September 2025
Great care offered and received by my Godmother. The rooms are large and well equipped. The food is excellent and served to residents in a lovely dining room with napkins and white table cloths and proper cutlery and glasses on the tables. This means the experience is more like a hotel than a Care
Home and that is a very positive thing. Delighted by all that is offered at Wiltshire Heights. Thanks you.
24 September 2025
My Great Auntie stayed at Wiltshire Heights in May 2025 for respite. While at the facility, the staff delivered exceptional care, were extremely dignified towards my Auntie and ensured that she was settled in her new, unfamiliar surroundings. She had unlimited tea and snacks, fantastic cooked
3-course meals, freshly baked cakes and muffins. A lovely private room with ensuite and cleaning washing daily, When it came time for her to leave and go home she didn't want to go, now she visits weekly and is welcomed with open arms by all staff, I would like to mention one lady for her exceptional effort in getting everything sorted in such a quick manner as this respite stay was very last minute, would highly recommend Wiltshire Heights Bradford on Avon.
24 September 2025
All the staff looking after my stepfather are amazing, always helpful, and nothing is too much. They always have a smile on their faces and make all the residents feel at home.
The decor is lovely and well-maintained, giving a nice, cosy home feeling.
19 September 2025
Wiltshire Heights is such a lovely care home with the friendliest staff. Their warmth and kindness not only to Mum, but to the rest of the family makes it such a pleasure when we visit. Nothing is too much trouble. There are great facilities, activities and outings available, and always plenty of
tea and cake on offer! Mum is so lucky being looked after in such a lovely home.
19 September 2025
Since my in-laws moved into Wiltshire heights, I have found that they are being looked after extremely well. Their minds are kept active by the numerous activities available to them. They also take advantage of the trips out in the minibus. The staff are caring for them very well, and are always
helpful to not only my in-laws but to my wife and I as well. The food always looks delicious and the cakes and biscuits are always at hand. Very happy with the care my in-laws are receiving.
18 September 2025
The management at Wiltshire Heights went to great lengths to make it possible for my mum to become a resident at a distressing time in her life.The staff welcomed her warmly and continued to help her to settled into a new home with dignity and respect. The whole team have made it easy for the family
too.
18 September 2025
Bringing mum into the home has been an emotional process for the family. All the care given to mum during this period has been exemplary. We would like to thank all the staff who made this process so easy.
15 September 2025
My mum stayed at Wiltshire Heights, and I was so impressed with the level of care. The staff were fantastic and I would definitely recommend them to any family. Thanks you for giving us this experience
03 September 2025
All the staff are kind, friendly, very professional. If it is an emotional moment they are great at being there with comfort. As a patient I feel in safe hands twenty four hours a day. Everywhere is always clean and the catering is very good. Any problems and the managers listen and make the problem
go away, could not ask for more. Staff have an excellent sense of humour, so plenty of laughter, which I really enjoy. If anything breaks maintenance sorts it out ASAP. The laundry is always returned ironed like new. If is a good place to be needing help and care if you no longer manage alone.
03 September 2025
My mum didn't want to move to a care home, but it is a great comfort to know she is being so well looked after. She speaks very highly of the carers and other staff, has made friends and settled into a lovely community. The supportive and positive environment has led to her regaining the confidence
to resume one of her beloved hobbies, after giving up for a number of years.
02 July 2025
My Dad was a resident for three weeks at the end of May following a knee replacement operation.
The staff went out of their way to make sure Dad was comfortable. I was able to visit as often as I liked and was always welcomed by lots of friendly faces. I felt very reassured that Dad was somewhere
safe where his needs were being met. I couldn't be more grateful!