Submit a Review for Amherst House
287 Court Lodge Road, Horley, RH6 8RG
View full details of Amherst HouseLatest Reviews for Amherst House
16 March 2026
It's a friendly home, everyone knows and supports everyone here.
16 March 2026
We visit every two weeks. The staff make her very comfortable and are friendly to everyone who comes to the home.
13 March 2026
My experience of Amherst House since mum has been a resident is a very positive one. She is very well looked after and all her needs are catered for. This has allowed myself and my wife to enjoy more free time to enjoy our retirement. Mum seems happy where she is and that is very important for us as
a family.
13 March 2026
My friend is very well cared for at Amherst. She has a safe, warm and friendly place to stay, with a lovely room, friendly staff and excellent food.
10 March 2026
Everyone has been so helpful, kind and patient with my mother. I couldn't be more pleased with her care.
Also, the care home is exceptionally clean and bright, which helps improve the patients' physiological well being.
10 March 2026
I find all the staff extremely pleasant and helpful. Nothing is too much for them. They treat all the residents with the care and compassion they deserve. Every member of staff I have met all are more than happy to speak to myself and the residents with clarity. They go out of their way to make sure
everyone is comfortable and informed with any changes to any medication or ongoing treatment. I couldn't have wished for any place better for my aunt.
05 March 2026
Myself and the family have found Amherst House to have a very welcoming feel about it. The staff we have dealt with have all been friendly and approachable, answering any questions or issues that may arise with regards to my father in law.
19 February 2026
A well run retirement home
19 February 2026
Well, what can I say - absolutely lovely.
The residents just love it here. Wonderful social. A fabulous place to visit. I always leave with a big smile on my face, knowing my precious dad is well cared for.
06 February 2026
Our families would like to express our sincere thanks for the care, kindness and professionalism shown to our uncle, especially in his final days. The end-of-life care he received was compassionate and respectful. On the night he passed away, staff were attentive and gently kept us informed as he
became close to the end. They arranged music he would have enjoyed, which brought comfort and peace in his final moments. These thoughtful actions meant a great deal to us. The carers showed genuine kindness, bringing food so we could stay with him and ensuring family members felt welcome and supported. Reception staff were always warm and reassuring, and nursing staff were empathetic, honest and professional throughout. We also appreciated the welcoming tea and coffee communal area and the cakes, which offered comfort during long and emotional visits. As a family, we felt listened to and included, and our uncle was treated with dignity and compassion right until the end of his life.
29 January 2026
From the moment my daughter found this home for my brother, I was so thrilled at the service and friendship shown to us. The lady in charge came to the hospital and spoke to my brother and myself, and did the paper work at his bedside urgently, as Xmas was upon us, and I was going to my youngest
daughter for 4 days over Xmas to have a break, as I have been doing everything for him for 3 years, since his wife passed away, and he has no children. He has said he likes it here and only moved in today.
29 January 2026
My family and I cannot thank you all enough for the exceptional care you have given my uncle in his last few weeks.
Your level of kindness and thoughtfulness for not only my Uncle, but us all as a family, has been so appreciated, you are all incredible.
Thank you so very much xxx
28 January 2026
Been absolutely outstanding from start, gone above and beyond, exceptional service. Amherst House is a stunning house, rooms, staff, food (homemade) I want to move in myself! Its been such a relief to know that my uncle is been well looked after and cared for. Can't thank the staff enough for all
they have done so far, first class! Couldnt ask for better.
19 January 2026
Dad moved to Amherst House in September after living independently on his own for several years. It was a quick decision to move, and it took Dad a while to settle into this new way of life.
Everyone on the team, from care staff, support workers, chef and management have worked to resolve any
issues or concerns raised, and Dad is now settled, happier and starting to enjoy this new phase of life.
20 November 2025
Mum did find coming into care hard at first. But now she is so happy being at Amhurst House with the care and support has given her confidence back. She loves being part of a community, taking part in activities that are offered. Mum loves that there are options at mealtimes. Just like to say thank
you to all the staff for giving me my mum back and giving a lovely environment for her to be in, a real pleasure seeing her happy, smiling too and enjoying having her hair and nails done.
28 August 2025
An excellent facility all round, fantastic staff. So friendly. Made to feel very welcome.
28 July 2025
As a family we are very happy with the care our resident receives at Amherst House. All staff are always very caring to all, and residents' dignity is very high on their agenda.
23 July 2025
My cousin came to Amherst House in May, she has been made very welcome and has integrated very well. The staff here are excellent, both friendly and caring. She is very impressed with the food and we love the bistro.
11 July 2025
There is much for which I could commend Amherst House Care Home. At this time I congratulate the management team on their fantastic achievement, being named "best for staff recruitment and retention" national award. My doctoral research explored leadership engagement in organisation and I have
taught leadership in many countries for several leading business schools. I just wish I had had a case study based on leadership, management and team working at Amherst House to help share gold standard excellence in staff well-being with the many participants of executive education programmes. This excellence is evidenced through the attitude of contribution of staff who are buoyant and fun, and professional and compassionate in their care for residents. I and my family are just so thankful that our mother is so very happy as a member of the Amherst House family. Thank you.
29 June 2025
From initial enquiry until Mum became a resident, thanks everyone for their care to her and the family.
Latest Reviews for Amherst House
16 March 2026
It's a friendly home, everyone knows and supports everyone here.
16 March 2026
We visit every two weeks. The staff make her very comfortable and are friendly to everyone who comes to the home.
13 March 2026
My experience of Amherst House since mum has been a resident is a very positive one. She is very well looked after and all her needs are catered for. This has allowed myself and my wife to enjoy more free time to enjoy our retirement. Mum seems happy where she is and that is very important for us as
a family.
13 March 2026
My friend is very well cared for at Amherst. She has a safe, warm and friendly place to stay, with a lovely room, friendly staff and excellent food.
10 March 2026
Everyone has been so helpful, kind and patient with my mother. I couldn't be more pleased with her care.
Also, the care home is exceptionally clean and bright, which helps improve the patients' physiological well being.
10 March 2026
I find all the staff extremely pleasant and helpful. Nothing is too much for them. They treat all the residents with the care and compassion they deserve. Every member of staff I have met all are more than happy to speak to myself and the residents with clarity. They go out of their way to make sure
everyone is comfortable and informed with any changes to any medication or ongoing treatment. I couldn't have wished for any place better for my aunt.
05 March 2026
Myself and the family have found Amherst House to have a very welcoming feel about it. The staff we have dealt with have all been friendly and approachable, answering any questions or issues that may arise with regards to my father in law.
19 February 2026
A well run retirement home
19 February 2026
Well, what can I say - absolutely lovely.
The residents just love it here. Wonderful social. A fabulous place to visit. I always leave with a big smile on my face, knowing my precious dad is well cared for.
06 February 2026
Our families would like to express our sincere thanks for the care, kindness and professionalism shown to our uncle, especially in his final days. The end-of-life care he received was compassionate and respectful. On the night he passed away, staff were attentive and gently kept us informed as he
became close to the end. They arranged music he would have enjoyed, which brought comfort and peace in his final moments. These thoughtful actions meant a great deal to us. The carers showed genuine kindness, bringing food so we could stay with him and ensuring family members felt welcome and supported. Reception staff were always warm and reassuring, and nursing staff were empathetic, honest and professional throughout. We also appreciated the welcoming tea and coffee communal area and the cakes, which offered comfort during long and emotional visits. As a family, we felt listened to and included, and our uncle was treated with dignity and compassion right until the end of his life.
29 January 2026
From the moment my daughter found this home for my brother, I was so thrilled at the service and friendship shown to us. The lady in charge came to the hospital and spoke to my brother and myself, and did the paper work at his bedside urgently, as Xmas was upon us, and I was going to my youngest
daughter for 4 days over Xmas to have a break, as I have been doing everything for him for 3 years, since his wife passed away, and he has no children. He has said he likes it here and only moved in today.
29 January 2026
My family and I cannot thank you all enough for the exceptional care you have given my uncle in his last few weeks.
Your level of kindness and thoughtfulness for not only my Uncle, but us all as a family, has been so appreciated, you are all incredible.
Thank you so very much xxx
28 January 2026
Been absolutely outstanding from start, gone above and beyond, exceptional service. Amherst House is a stunning house, rooms, staff, food (homemade) I want to move in myself! Its been such a relief to know that my uncle is been well looked after and cared for. Can't thank the staff enough for all
they have done so far, first class! Couldnt ask for better.
19 January 2026
Dad moved to Amherst House in September after living independently on his own for several years. It was a quick decision to move, and it took Dad a while to settle into this new way of life.
Everyone on the team, from care staff, support workers, chef and management have worked to resolve any
issues or concerns raised, and Dad is now settled, happier and starting to enjoy this new phase of life.
20 November 2025
Mum did find coming into care hard at first. But now she is so happy being at Amhurst House with the care and support has given her confidence back. She loves being part of a community, taking part in activities that are offered. Mum loves that there are options at mealtimes. Just like to say thank
you to all the staff for giving me my mum back and giving a lovely environment for her to be in, a real pleasure seeing her happy, smiling too and enjoying having her hair and nails done.
28 August 2025
An excellent facility all round, fantastic staff. So friendly. Made to feel very welcome.
28 July 2025
As a family we are very happy with the care our resident receives at Amherst House. All staff are always very caring to all, and residents' dignity is very high on their agenda.
23 July 2025
My cousin came to Amherst House in May, she has been made very welcome and has integrated very well. The staff here are excellent, both friendly and caring. She is very impressed with the food and we love the bistro.
11 July 2025
There is much for which I could commend Amherst House Care Home. At this time I congratulate the management team on their fantastic achievement, being named "best for staff recruitment and retention" national award. My doctoral research explored leadership engagement in organisation and I have
taught leadership in many countries for several leading business schools. I just wish I had had a case study based on leadership, management and team working at Amherst House to help share gold standard excellence in staff well-being with the many participants of executive education programmes. This excellence is evidenced through the attitude of contribution of staff who are buoyant and fun, and professional and compassionate in their care for residents. I and my family are just so thankful that our mother is so very happy as a member of the Amherst House family. Thank you.
29 June 2025
From initial enquiry until Mum became a resident, thanks everyone for their care to her and the family.