Submit a Review for Green Tree Court
81 Harrington Lane, Exeter, EX4 8NS
View full details of Green Tree CourtLatest Reviews for Green Tree Court
03 February 2026
I cannot recommend Green Tree Court.
It is interesting that no reviews after October are appearing for on this site.
In October the new owners Somerset Care announced a staff consultation on change. Residents and relatives were given no details other than stark statements about financial viability
and reducing staff numbers.
This started a chain reaction and the transformation of a once excellent premium home to one that now barely achieves the minimum standard of safe care. Staffing levels have been decimated, vacancies are high.
The new model started on 1st December, now circa 70% of the staff are agency there is no continuity care. Staff combine personal care, food delivery and toilet cleaning duties on the same shift. Care is task focussed with little resident interaction, standards of hygiene are variable and poor, clothing is lost.
We are grateful to the small number of permanent staff who remained their dedication is truly remarkable. Mum now lives elsewhere.
02 October 2025
Overall very pleased to be here, been looked after so well.
24 September 2025
Very good.
12 September 2025
My Husband has been in Green Tree Court for three and a half years.
In that time the Staff have treated him like Family, and he has developed a close bond with them all.
Having Vascular Dementia, he has no recollection of how long he has been in their care, so in his mind he will be returning home
when he has recovered from being unwell. I am very grateful that the Staff are always patient with him, have shown him the utmost care, and treated him with dignity.
My Husband has a well furnished room, and is always, when I visit, clean and tidy.
The food is excellent, as is all the Catering Staff.
12 September 2025
The home had new IT this year and use and codes improving over time. There was residents review meetings with Somerset Care and hope this will happen again. I am very happy with the care Dad receives. I can visit anytime & staff welcoming and are kind. The activities are good and hope will stay so
as 1 staff left. Dad really enjoys the food. Highly recommend this home.
11 September 2025
Staff and management very friendly and helpful, very clean. Any problems are sorted very quickly. I think there could be an improvement on the food.
09 September 2025
Residents treated with empathy and respect. Support also given to family by nurses, cleaners and management.
12 August 2025
I have been having respite here for 7 years. I stay for a week at a time. I am disabled with MS. Physically only my left hand and arm work. At Green Tree Court I feel safe and cared for. Over the years I have built up friendships with staff across all elements. The only problem is a lack of carers
at some times. Some agency staff are not familiar with my needs and some are difficult to communicate wtih. At times there are too few staff to cope with the number of residents. However I love my stays here. Food is exceptional.
08 August 2025
Excellent, very good professional care, food & food choice superb and really perfect way to spend post operative hip replacement re-couperation. Could not recommend highly enough.
08 August 2025
I arrived at Green Tree Court two days later than I expected I had to stay in the hospital at Taunton longer than I thought. I arrived with my daughter in law mid afternoon on the 25th Feb. As soon as we arrived they made us most welcome asked if we had a meal at Taunton we said no and straight away
got a meal for us. The care I received was excellent, several members of my family came to see me and stayed for meals the food and experience was excellent would recommend to anyone.
04 August 2025
I cannot fault my experience, as you will see from my ratings.
31 July 2025
I can't thank you enough for the care you gave to my mum during the last couple of years of her life. Mum was a very independent lady. sometimes cantankerous, but her whole personality changed when she developed dementia. it is such a struggle for her and all her family, but staying at Green Tree
Court helped to pacify her, and our family knew she was in safe hands.
18 July 2025
As I live over 4 hours away from Exeter the reassurance that mum is somewhere safe ,with staff looking out for her throughout the day and night is wonderful. The care and support she receives is excellent .with everyone encouraging her to eat even though she is not bothered. With the wide range of
activities on offer every week there is always something she can participate in. She really enjoys going to the nursery school to help the children and also the occasional visit out to the garden centre . The Green Trees environment is so unlike what you imagine a care home to be from the casual seating areas, the garden and the balconies making it a place you are happy to spend time visiting .
17 July 2025
Every time I walk in and out of Green Tree Court I feel a sense of calm and at peace that I'm leaving my Dad in a safe environment. The invaluable specialist Alzheimer's support received from the senior nursing staff here has helped immensely with navigating Dad's Alzheimer's journey. The staff
certainly are the jewel in the Green Tree Court crown. The weekly activities timetable is impressive and I've often joined in with a game of armchair boules or 'show & tell' sessions where Dad has enjoyed recounting all his old motorbike trials stories through old photos with other residents. The food is very good too - homemade & tasty. I love the gardens, often enjoying a walk with Dad followed by coffee sat in the sunshine. Green Trees Court has made it possible to still spend quality time with Dad and dealing with a challenging situation in the best way possible.
17 July 2025
I am very pleased with the way my Uncle has settled in, the care and attention he receives is excellent.
The care home itself is a bright and welcoming, and the staff are so helpful.
Rooms could be brightened up a bit, but is that up to the resident.
The activities seem very good and it would be
good is residents could be given more confidence to join in
16 July 2025
Usual excellent care and super helpful/ friendly staff.
When I have a concern ( fairly unusual ), staff do their best to address the problem quickly and efficiently.
The kindness and positivity from all the permanent staff makes me feel so supported and reassured.
I virtually never leave without
a smile on my face.
Thank you
16 July 2025
The best way to assess how good something is? Test how they react to something not going quite right. We have generally been very impressed by Green Tree Court in the last year, and the extremely professional way the manager dealt with a recent issue underscores that we were right to have confidence
in the GTC approach.
10 June 2025
The care and support that Green Tree Court provides is excellent. The dignity for residents is maintained at all times which sadly, having seen how many homes operate, is not always the case. There is a stimulating and varied programme of activities and events with spacious comfortable accommodation
and communal areas. The staff are wonderful caring, friendly and most helpful.
15 May 2025
I can't praise the care and compassion shown to my husband the standard of care hygiene and general all round standards . The food variety and quality is excellent t. Each day some different entertainment animals birds singing etc is so inspiring as this keeps residents from being bored.
10 April 2025
I came here for respite care after 25 days in hospital, including 11 in ICU after returning from India with legionnaires pneumonia. I stayed 17 days & I cannot fault this magnificent care home as you can see in my ratings. I came here on the recommendation of a friend whose mother was a resident for
a while. My score - 100%! 10/10.
Latest Reviews for Green Tree Court
03 February 2026
I cannot recommend Green Tree Court.
It is interesting that no reviews after October are appearing for on this site.
In October the new owners Somerset Care announced a staff consultation on change. Residents and relatives were given no details other than stark statements about financial viability
and reducing staff numbers.
This started a chain reaction and the transformation of a once excellent premium home to one that now barely achieves the minimum standard of safe care. Staffing levels have been decimated, vacancies are high.
The new model started on 1st December, now circa 70% of the staff are agency there is no continuity care. Staff combine personal care, food delivery and toilet cleaning duties on the same shift. Care is task focussed with little resident interaction, standards of hygiene are variable and poor, clothing is lost.
We are grateful to the small number of permanent staff who remained their dedication is truly remarkable. Mum now lives elsewhere.
02 October 2025
Overall very pleased to be here, been looked after so well.
24 September 2025
Very good.
12 September 2025
My Husband has been in Green Tree Court for three and a half years.
In that time the Staff have treated him like Family, and he has developed a close bond with them all.
Having Vascular Dementia, he has no recollection of how long he has been in their care, so in his mind he will be returning home
when he has recovered from being unwell. I am very grateful that the Staff are always patient with him, have shown him the utmost care, and treated him with dignity.
My Husband has a well furnished room, and is always, when I visit, clean and tidy.
The food is excellent, as is all the Catering Staff.
12 September 2025
The home had new IT this year and use and codes improving over time. There was residents review meetings with Somerset Care and hope this will happen again. I am very happy with the care Dad receives. I can visit anytime & staff welcoming and are kind. The activities are good and hope will stay so
as 1 staff left. Dad really enjoys the food. Highly recommend this home.
11 September 2025
Staff and management very friendly and helpful, very clean. Any problems are sorted very quickly. I think there could be an improvement on the food.
09 September 2025
Residents treated with empathy and respect. Support also given to family by nurses, cleaners and management.
12 August 2025
I have been having respite here for 7 years. I stay for a week at a time. I am disabled with MS. Physically only my left hand and arm work. At Green Tree Court I feel safe and cared for. Over the years I have built up friendships with staff across all elements. The only problem is a lack of carers
at some times. Some agency staff are not familiar with my needs and some are difficult to communicate wtih. At times there are too few staff to cope with the number of residents. However I love my stays here. Food is exceptional.
08 August 2025
Excellent, very good professional care, food & food choice superb and really perfect way to spend post operative hip replacement re-couperation. Could not recommend highly enough.
08 August 2025
I arrived at Green Tree Court two days later than I expected I had to stay in the hospital at Taunton longer than I thought. I arrived with my daughter in law mid afternoon on the 25th Feb. As soon as we arrived they made us most welcome asked if we had a meal at Taunton we said no and straight away
got a meal for us. The care I received was excellent, several members of my family came to see me and stayed for meals the food and experience was excellent would recommend to anyone.
04 August 2025
I cannot fault my experience, as you will see from my ratings.
31 July 2025
I can't thank you enough for the care you gave to my mum during the last couple of years of her life. Mum was a very independent lady. sometimes cantankerous, but her whole personality changed when she developed dementia. it is such a struggle for her and all her family, but staying at Green Tree
Court helped to pacify her, and our family knew she was in safe hands.
18 July 2025
As I live over 4 hours away from Exeter the reassurance that mum is somewhere safe ,with staff looking out for her throughout the day and night is wonderful. The care and support she receives is excellent .with everyone encouraging her to eat even though she is not bothered. With the wide range of
activities on offer every week there is always something she can participate in. She really enjoys going to the nursery school to help the children and also the occasional visit out to the garden centre . The Green Trees environment is so unlike what you imagine a care home to be from the casual seating areas, the garden and the balconies making it a place you are happy to spend time visiting .
17 July 2025
Every time I walk in and out of Green Tree Court I feel a sense of calm and at peace that I'm leaving my Dad in a safe environment. The invaluable specialist Alzheimer's support received from the senior nursing staff here has helped immensely with navigating Dad's Alzheimer's journey. The staff
certainly are the jewel in the Green Tree Court crown. The weekly activities timetable is impressive and I've often joined in with a game of armchair boules or 'show & tell' sessions where Dad has enjoyed recounting all his old motorbike trials stories through old photos with other residents. The food is very good too - homemade & tasty. I love the gardens, often enjoying a walk with Dad followed by coffee sat in the sunshine. Green Trees Court has made it possible to still spend quality time with Dad and dealing with a challenging situation in the best way possible.
17 July 2025
I am very pleased with the way my Uncle has settled in, the care and attention he receives is excellent.
The care home itself is a bright and welcoming, and the staff are so helpful.
Rooms could be brightened up a bit, but is that up to the resident.
The activities seem very good and it would be
good is residents could be given more confidence to join in
16 July 2025
Usual excellent care and super helpful/ friendly staff.
When I have a concern ( fairly unusual ), staff do their best to address the problem quickly and efficiently.
The kindness and positivity from all the permanent staff makes me feel so supported and reassured.
I virtually never leave without
a smile on my face.
Thank you
16 July 2025
The best way to assess how good something is? Test how they react to something not going quite right. We have generally been very impressed by Green Tree Court in the last year, and the extremely professional way the manager dealt with a recent issue underscores that we were right to have confidence
in the GTC approach.
10 June 2025
The care and support that Green Tree Court provides is excellent. The dignity for residents is maintained at all times which sadly, having seen how many homes operate, is not always the case. There is a stimulating and varied programme of activities and events with spacious comfortable accommodation
and communal areas. The staff are wonderful caring, friendly and most helpful.
15 May 2025
I can't praise the care and compassion shown to my husband the standard of care hygiene and general all round standards . The food variety and quality is excellent t. Each day some different entertainment animals birds singing etc is so inspiring as this keeps residents from being bored.
10 April 2025
I came here for respite care after 25 days in hospital, including 11 in ICU after returning from India with legionnaires pneumonia. I stayed 17 days & I cannot fault this magnificent care home as you can see in my ratings. I came here on the recommendation of a friend whose mother was a resident for
a while. My score - 100%! 10/10.