Specialising in providing the very pinnacle of personalised residential, nursing and dementia care in a 5-star, luxurious setting, Lexicon Healthcare brings a new quality standard to Exeter. Green Tree Court features 68 luxurious bedrooms, each with its own en-suite bathroom, several comfortable living areas plus a holistic therapy room, gym, library and learning centre, cafe and hairdressing and beauty salon.
Owner: Lexicon Healthcare Ltd
Person in charge: Helen Rushton (Home Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 68 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 18+.
Single Rooms: 68
Rooms with ensuite WC: 68
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
From junction 29 of the M5, follow signs for Pinhoe. When you reach the double mini-roundabouts in Pinhoe, turn left onto Church Hill. Then take the first left onto Harrington Lane. Continue until Green Tree Court appears on your left.
Parking:
Free parking available at Green Tree Court
Latest Care Quality Commission* Report on Green Tree Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.1 (maximum of 10) for Green Tree Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Green Tree Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Green Tree Court is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.074 Points relating to the number of positive Reviews for Green Tree Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 1 Reviews ÷ 13.6 Target = 0.074
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Green Tree Court has a Review Score of 8.1 (8.074) from 4 Reviews
Review submitted from a Website Submission by Olivia H (Goddaughter of Resident) on Thursday 3 May 2018. Relates to May 2018.
Beautiful home which has quality written all over it. The staff are wonderful and take the time to help whatever you need. The food is amazing and way beyond anything I have experienced in any other homes. Feels like a home away from home.
How likely would you be to recommend Green Tree Court? Extremely Likely
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Review submitted from a Website Submission by Caya (Daughter of Resident) on Thursday 29 October 2015. Relates to October 2015.
I will be eternally grateful to the staff at Green Tree Court for making my mothers life so interesting and comfortable. When she arrived she was depressed and hardly eating or drinking. She had not settled in a previous home. Green Tree Court has now got her on a course of less medication but the right medication. Their activities coordinator is dedicated, intelligent and kind. The staff are attentive but not patronising. In the past I have found that so called 'care plans' look good on paper but bear no relationship to the care that is actually given. Green Tree Court develop a care plan and act upon it. The staff communicate with each other about mums care needs, and they communicate with her. She has improved enormously, and is developing new skills with the activities she takes part in. Discussion groups, quizzes, scrabble, crosswords, art, talks, films. She feels safe and secure. The food is delicious. The menu choices always make me feel hungry. It is like a 5 star hotel.
Mum has been there for 3 months and the service we have had has been faultless. Being a new building, the rooms are large and purpose built. Everything is fresh, airy and spotlessly clean.
How likely would you be to recommend Green Tree Court? Extremely Likely
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Review submitted from a Postal Card by Elizabeth W (Resident) on Thursday 20 August 2015. Relates to August 2015.
The home is excellent. Can a bit busy at times. The food is great.
How likely would you be to recommend Green Tree Court? Extremely Likely
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Review submitted from a Website Submission by Millie W (Granddaughter of Resident) on Tuesday 18 August 2015. Relates to August 2015.
My relative had a long stay in hospital before arriving at Green Tree Court, we wanted to find somewhere relaxing and homely for her to live, as it wasn't possible for many reasons for her to return home. We visited Green Tree Court and met with staff there who were kind, compassionate and knowledgeable. We really liked the lay out at Green Tree, which is modern, spacious and very clean. Residents can have their own furniture and items in their room however, if they wish.
My relative has made such a good recovery since being at Green Tree, she is more confident and I know she is very well looked after there, which is such peace of mind. When we visit, we can book in for a meal at Green Tree, which is important to us, as my relative was always a real hostess and this is a good way for us to spend quality time with her, and the food really is delicious! They have a slide and climbing frame in the garden for children to play on, which is also helpful when we visit. I feel Green Tree is a luxury care home of very high standards, and I have been very impressed with the care received.
How likely would you be to recommend Green Tree Court? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at Green Tree Court