Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Lighthouse

stars
stars 14 February 2019
This place is much better than the last care home I was in because the last place merely provided meals and medication and was not geared up towards meaningful activity.
Review from M M (Resident / Service User)
stars
stars 25 September 2018
I have been given lots of support mentally and physically during my time here and have been able to achieve tasks beyond my expectations. Thank you so much for all the time and support you have all given me. The staff's cheerful attitude has improved my depression greatly. Thank you.
Review from Rebecca E (Resident / Service User)