Fantastic care home - They go above and beyond to take care of my grandmother. They genuinely care, and communication is great between family and staff.
Lovely, friendly environment which is beautifully decorated.
Lots of activities and cheerful music throughout the home.
100% recommend.
30 January 2026
A very informative review.
I'm very grateful, as so pleased with Mum's care and all the kind staff who are working on Mum's case. Mum is treated with dignity, and it's so lovely to see Mum having interactions with all at Hayward Care Centre and health improvements.
29 January 2026
Have stayed here for 6 months and have settled in well. Staff are helpful and there when I need them. There are activities every day. Everyone is very friendly, supportive and I am very happy with the care. The home is homely, and lots of others to talk to. My family visits whenever they like. The
housekeeping team do a good job.
29 January 2026
Mum has been resident since Oct 25. Since then, she has been very comfortable and well cared for. The staff are very friendly and caring to Mum and all of her family. We are kept informed of any changes to her condition, treatment/care plans and medication. No complaints whatsoever. We're more than
happy with her care.
29 January 2026
Excellent. Very informative.
Plenty of time to ask questions, and I felt good answers were given to everything I needed to know.
29 January 2026
All the staff are lovely.
Dad has been very happy living at Hayward Care Centre.
02 January 2026
My mother was admitted to the care home in December 2023 after loosing my father. Her dementia made it impossible to live at her own home any longer. I knew the inevitable would happen one day but hoped she would at least find some respite which sadly has not been the case. The organisation offer
dementia care but have not followed good practice in the area at all. She passed away on December 9th 2025 being admitted to hospital with dehydration and a chest infection. Prior to this she had been pushed over and broken her hip with the hospitalisation required. And she had another fall in the interim time. Falls and chest infections are high risk in dementia patients and good practice is to avoid them happening. Any contact from the organisation was to blame her in all cases but in reality she was a nurse and in her mind she was still helping people around her. Instead of a peaceful end of life this care home has hastened and added to her and her families suffering.
18 November 2025
All staff were excellent, as was the care provided. I enjoyed my stay thoroughly. I enjoyed the company of the other residents and made many new friends. I would like to stay again when I have saved up.
21 August 2025
Friendly & very helpful staff. Always a warm welcome & my husband is always happy & confident whilst in their care.
15 August 2025
A wonderful care centre, friendly and helpful staff who were happy to help with any request. Sadly, Gran was not in the care home very long, but the staff were so kind and helpful while Gran was in her final days.
14 August 2025
Overall experience was very positive. I felt well cared for and safe from the beginning. The ethos is very much 'behave as you would at home' with certain safety limits. It is a very open handed and generous.
29 July 2025
My first visit to Haywards and I found the home to be a friendly environment with attentive and supportive staff who showed interest in my mother's life and her family.
Room well appointed, overlooking a garden area.
Food seemed to be fairly bland and lacking variety, but this was only over a
couple of meals I experienced.
Overall, a good experience - thanks to all.
23 July 2025
From the moment my mum entered Hayward the staff could not of done more to make her feel welcome. This didn't change throughout her stay.
I have nothing but positive things to say regarding the place as a whole. Always clean and tidy, always plenty of staff on hand. What was a hard decision to make
was made very easy once the team took over.
I would highly recommend Haywood Care Centre to anyone.
26 June 2025
My stay was excellent, everything and everybody very attentive.
23 June 2025
So far high praise for all staff concerned in the care of my Mother.
The staff are approachable, courteous, caring and professional.
Great facilities and well kept grounds.
All communal areas are welcoming and well maintained.
The residents en-suite rooms are light and spacious and also well
maintained.
All queries/ concerns have been answered/ actioned promptly.
As said high praise all round.
12 May 2025
My mum stayed for respite for 3 weeks to regain mobility, confidence after a fall. She had a lovely time, but a bug derailed her ability to fully engage. She will definitely return again.
08 May 2025
Very pleased with quality of service and my dad was more than happy. There was one occasion when I asked sticky plasters were not used as when removed peel off my dad's skin due to blood thinners making his skin weak, and the next day after my request the same nurse was using sticky plasters, with
the excuse that appropriate bandages were "not in stock" and they were awaiting delivery. I would not have given my dad sedatives on the Monday, but my family believe it was the right decision as he was sometimes anxious and visibly
26 March 2025
We found that mums Respite stay of 3 weeks at Hayward Care Centre had been a happy experience.
She loved chatting to the other residents & interaction with the staff.
She was well cared for by the staff who attended to her needs.
We were away for just over 2 weeks, family & mums home careers
that visited all found mum to be well cared for and happy.
At 97 with limited mobility, dementia and not being able to maintain personal hygiene we will use Hayward Care Centre again for Respite whilst we push for funding for residency.
10 March 2025
My husband enjoyed his stay at Hayward care home and was very well looked after.
He cannot remember any details hence the need for me to complete this form.
He has no idea that he was with you for three weeks but it meant that I could visit a sick friend in New Zealand without worrying about him.
Thank you.
Latest Reviews for Hayward Care Centre
09 February 2026
Excellent care.
30 January 2026
Fantastic care home - They go above and beyond to take care of my grandmother. They genuinely care, and communication is great between family and staff.
Lovely, friendly environment which is beautifully decorated.
Lots of activities and cheerful music throughout the home.
100% recommend.
30 January 2026
A very informative review.
I'm very grateful, as so pleased with Mum's care and all the kind staff who are working on Mum's case. Mum is treated with dignity, and it's so lovely to see Mum having interactions with all at Hayward Care Centre and health improvements.
29 January 2026
Have stayed here for 6 months and have settled in well. Staff are helpful and there when I need them. There are activities every day. Everyone is very friendly, supportive and I am very happy with the care. The home is homely, and lots of others to talk to. My family visits whenever they like. The
housekeeping team do a good job.
29 January 2026
Mum has been resident since Oct 25. Since then, she has been very comfortable and well cared for. The staff are very friendly and caring to Mum and all of her family. We are kept informed of any changes to her condition, treatment/care plans and medication. No complaints whatsoever. We're more than
happy with her care.
29 January 2026
Excellent. Very informative.
Plenty of time to ask questions, and I felt good answers were given to everything I needed to know.
29 January 2026
All the staff are lovely.
Dad has been very happy living at Hayward Care Centre.
02 January 2026
My mother was admitted to the care home in December 2023 after loosing my father. Her dementia made it impossible to live at her own home any longer. I knew the inevitable would happen one day but hoped she would at least find some respite which sadly has not been the case. The organisation offer
dementia care but have not followed good practice in the area at all. She passed away on December 9th 2025 being admitted to hospital with dehydration and a chest infection. Prior to this she had been pushed over and broken her hip with the hospitalisation required. And she had another fall in the interim time. Falls and chest infections are high risk in dementia patients and good practice is to avoid them happening. Any contact from the organisation was to blame her in all cases but in reality she was a nurse and in her mind she was still helping people around her. Instead of a peaceful end of life this care home has hastened and added to her and her families suffering.
18 November 2025
All staff were excellent, as was the care provided. I enjoyed my stay thoroughly. I enjoyed the company of the other residents and made many new friends. I would like to stay again when I have saved up.
21 August 2025
Friendly & very helpful staff. Always a warm welcome & my husband is always happy & confident whilst in their care.
15 August 2025
A wonderful care centre, friendly and helpful staff who were happy to help with any request. Sadly, Gran was not in the care home very long, but the staff were so kind and helpful while Gran was in her final days.
14 August 2025
Overall experience was very positive. I felt well cared for and safe from the beginning. The ethos is very much 'behave as you would at home' with certain safety limits. It is a very open handed and generous.
29 July 2025
My first visit to Haywards and I found the home to be a friendly environment with attentive and supportive staff who showed interest in my mother's life and her family.
Room well appointed, overlooking a garden area.
Food seemed to be fairly bland and lacking variety, but this was only over a
couple of meals I experienced.
Overall, a good experience - thanks to all.
23 July 2025
From the moment my mum entered Hayward the staff could not of done more to make her feel welcome. This didn't change throughout her stay.
I have nothing but positive things to say regarding the place as a whole. Always clean and tidy, always plenty of staff on hand. What was a hard decision to make
was made very easy once the team took over.
I would highly recommend Haywood Care Centre to anyone.
26 June 2025
My stay was excellent, everything and everybody very attentive.
23 June 2025
So far high praise for all staff concerned in the care of my Mother.
The staff are approachable, courteous, caring and professional.
Great facilities and well kept grounds.
All communal areas are welcoming and well maintained.
The residents en-suite rooms are light and spacious and also well
maintained.
All queries/ concerns have been answered/ actioned promptly.
As said high praise all round.
12 May 2025
My mum stayed for respite for 3 weeks to regain mobility, confidence after a fall. She had a lovely time, but a bug derailed her ability to fully engage. She will definitely return again.
08 May 2025
Very pleased with quality of service and my dad was more than happy. There was one occasion when I asked sticky plasters were not used as when removed peel off my dad's skin due to blood thinners making his skin weak, and the next day after my request the same nurse was using sticky plasters, with
the excuse that appropriate bandages were "not in stock" and they were awaiting delivery. I would not have given my dad sedatives on the Monday, but my family believe it was the right decision as he was sometimes anxious and visibly
26 March 2025
We found that mums Respite stay of 3 weeks at Hayward Care Centre had been a happy experience.
She loved chatting to the other residents & interaction with the staff.
She was well cared for by the staff who attended to her needs.
We were away for just over 2 weeks, family & mums home careers
that visited all found mum to be well cared for and happy.
At 97 with limited mobility, dementia and not being able to maintain personal hygiene we will use Hayward Care Centre again for Respite whilst we push for funding for residency.
10 March 2025
My husband enjoyed his stay at Hayward care home and was very well looked after.
He cannot remember any details hence the need for me to complete this form.
He has no idea that he was with you for three weeks but it meant that I could visit a sick friend in New Zealand without worrying about him.