Submit a Review for Cedrus House
Bittern Crescent, Stowmarket, IP14 5XG
View full details of Cedrus HouseLatest Reviews for Cedrus House
22 January 2026
Excellent in all departments. All staff are excellent in all respects.
20 January 2026
Father in law originally came for respite care, he was very apprehensive at coming into a care facility but this was soon dispelled after given a lovely welcome from the staff from the viewing to moving in day! Staff have been very friendly and respectful, the rooms are very clean and environment
safe, so much so he wants to stay! Cannot find any faults and any concerns/questions are dealt with quickly! Thank you Cedrus House team.
05 January 2026
My father-in-law stayed here for a few weeks and during his stay, the care he received was exceptional. All his jeeds were met both physically and emotionally. All staff were friendly, approachable and helpful to our needs as a family. The care home truly went above and beyond to help us, during
what had been a difficult time. My father-in-law would not hesitate to return in the future.
10 November 2025
My Mum moved into Cedrus in July 2025. We have found Cedrus to be a homely and friendly place. The staff are all very nice and nothing is too much trouble. There are plenty of activities for Mum to take part in if she wishes or she has a lovely spacious en suite room with everything she needs.
30 October 2025
My dad has been a resident at this nursing home for nearly two years now, and I couldn't be more grateful for the care he receives. The entire staff - from the nurses to the kitchen and housekeeping teams - treat him with genuine kindness and respect. They take the time to get to know him
personally, which makes such a difference.
The home is always clean, welcoming, and well organised. The nurses are attentive and communicate regularly with our family about any changes or updates in his care. It gives us so much peace of mind knowing he's in good hands.
Thank you to everyone at Cedrus House!
20 October 2025
Mum seems happy & well looked after. The staff are friendly & I get contacted if there are any issues with Mum ie sores/illness. It's nice to have the cafe as I will go and have a drink if staff are seeing to mum. The activities & trips are good as helps to stimulate the mind and also the food looks
really good. Overall a nice care home.
08 October 2025
Mum had a lovely experience she was well cared for and had lovely carers. Could not ask for more. She wasn't there long only 3 months but she settled in well and the food was good. If we asked if they could wash her hair next day it was done
30 September 2025
I went as a volunteer helper on the Felixstowe day out. The residents were all ready 9.30am & had breakfast - an amazing start by the staff. Patience needed to get 20 residents on the wheelchair lift to get in the coach. Noting was too much trouble for the staff, took their time, chatted & smiled
with residents. Fish & chips, ice cream, cups of tea and then a singer to round up the day at the sea. Perfect weather for a wonderful day. Thank you.
19 September 2025
I would like to thank all of the Cedrus House staff involved in making Mum's 100th birthday celebrations such a tremendous success last Friday. The decorations, food and drink made it very special. Despite Mum not being able to see the residents who visited her, she certainly sensed their presence
and said how grateful she was.
It was also fantastic to see three centenarians in the same room sitting next to each other - a moment to treasure.
Please send our family's special thanks to the catering team who made a such a splendid birthday cake for Mum.
The family all said how lovely it was that so many people were engaged in the celebrations making it truly a day to remember.
Thank you all once again for the celebrations and also for keeping my vulnerable Mum safe, happy and content
23 July 2025
My nan has been living at Cedrus Care Home now for nearly 6 months, and it's been one of the best decisions for her health & happiness. The staff have made her feel truly welcome, and they're genuinely kind people. When her beloved dog died, they went above and beyond to comfort her.
Overall, her
quality of life has improved so much since moving in. She's more connected & content than she has been in years. We feel really lucky to have found such a warm, compassionate place for her to call home. Thank you!
09 April 2025
Nice clean care home. Excellent staff very helpful and take very good care of my wife who is bed bound with parkinsons.
28 January 2025
The care is superb. The staff are all wonderful. I really love the food and it is good to have pills sorted taking away the worry of remembering. Activities are good and varied.
27 January 2025
What a really lovely home. Mum is thrilled to be at Cedrus House - she calls it her 5 star hotel. She is eating very well from an inspiring menu. She is encouraged to remain fit by engaging in gentle exercise and crafts. The personal care is respectful and completed with dignity. The cleanliness is
faultless.
19 January 2025
Mum moved into Cedrus House when it became too difficult to look after her at home because of the progression of her dementia - she lived there for the last two and a half years of her life. Caring for someone with dementia is challenging but I always felt the Cedrus team handled these challenges
with sensitivity, respect and professionalism making a difficult situation as good as it could be - as such we never had doubts that Cedrus was the best place for Mum. So many thanks to all the team there.
19 January 2025
I visit Cedrus House regularly (usually twice a week). All the staff are lovely, friendly and helpful - I am always made to feel welcome and part of the Cedrus family. Two staff members in particular on reception are welcoming and always have time for a chat. Another staff member is one of the most
enthusiastic and engaging people I have ever met, speaking to new and potential residents and their families in a professional yet friendly manner. Another staff member always makes me laugh, nothing is ever too much trouble. Two staff members in particular run an amazing events programme and their enthusiasm is infectious. Chef and the catering team keep the residents well fed and the cakes in the coffee shop are legendary. And the place is always very clean and tidy. I love my visits and I am so pleased that the resident I visit is so happy and contented at Cedrus.
16 January 2025
My mum was so content at Cedrus House. Staff were kind, knowledgeable, and professional. I couldn't have asked for anywhere better.
14 November 2024
My mother-in-law was a resident of Cedrus House for over 6 years. In that time she received outstanding levels of care from all staff. Her safety and dignity were always paramount. Impressive staff retention levels, meant that many staff knew for the full six years, so knew her needs probably better
than us. I was highly recommend Cedrus House for anyone needing personal care, nursing care, palliative care or dementia care, as Cedrus delivers the best.
11 November 2024
My mum had spent 2 weeks in hospital and had come back to Cedrus which we were pleased about.
I think when you have agencies on that have not been in before there should be something in place that they can check the needs of the residents. My mum has to be watched when taking her medicines because
she hides them. When I came in one of the tablets was on her table, wardrobe open, curtains still drawn, no drink on the table and the bed was in a heap.
On the whole I am very pleased with mums care but it always comes back to the same issue.
03 October 2024
On my first visit to Cedrus house, I was overwhelmed by the space and openness of the home, the friendly family warm feeling you get when you enter the place.
The care and understanding that my father receives is second to none. Nothing is too much trouble for the wonderful care team, that being
from the senior leads downwards. Every member of staff gives and does their best for the residences.
The choices on the daily menus, down to the day trips, fund raising fetes and individual outings, I don't think I could have found a more caring a home for my dad.
I do feel that perhaps more staff is needed during the evening and sometimes the home has to use agency staff, who perhaps do not know the individual residents well enough, but over all Cedrus House is a lovely home.
26 September 2024
My mum needed respite care while her usual carers were on holiday. I was apprehensive about mum staying at a care home for the first time, but need not have been. The staff at Cedrus House were wonderful, so cheerful, friendly and kind. Mum settled in immediately, and enjoyed joining in with the
activities each morning and afternoon. Mum said there was a good selection of food which was excellent, including some delicious cakes in the cafe. Lots of friends visited mum at Cedrus House during her 2 week stay, and were very complimentary about it.
Latest Reviews for Cedrus House
22 January 2026
Excellent in all departments. All staff are excellent in all respects.
20 January 2026
Father in law originally came for respite care, he was very apprehensive at coming into a care facility but this was soon dispelled after given a lovely welcome from the staff from the viewing to moving in day! Staff have been very friendly and respectful, the rooms are very clean and environment
safe, so much so he wants to stay! Cannot find any faults and any concerns/questions are dealt with quickly! Thank you Cedrus House team.
05 January 2026
My father-in-law stayed here for a few weeks and during his stay, the care he received was exceptional. All his jeeds were met both physically and emotionally. All staff were friendly, approachable and helpful to our needs as a family. The care home truly went above and beyond to help us, during
what had been a difficult time. My father-in-law would not hesitate to return in the future.
10 November 2025
My Mum moved into Cedrus in July 2025. We have found Cedrus to be a homely and friendly place. The staff are all very nice and nothing is too much trouble. There are plenty of activities for Mum to take part in if she wishes or she has a lovely spacious en suite room with everything she needs.
30 October 2025
My dad has been a resident at this nursing home for nearly two years now, and I couldn't be more grateful for the care he receives. The entire staff - from the nurses to the kitchen and housekeeping teams - treat him with genuine kindness and respect. They take the time to get to know him
personally, which makes such a difference.
The home is always clean, welcoming, and well organised. The nurses are attentive and communicate regularly with our family about any changes or updates in his care. It gives us so much peace of mind knowing he's in good hands.
Thank you to everyone at Cedrus House!
20 October 2025
Mum seems happy & well looked after. The staff are friendly & I get contacted if there are any issues with Mum ie sores/illness. It's nice to have the cafe as I will go and have a drink if staff are seeing to mum. The activities & trips are good as helps to stimulate the mind and also the food looks
really good. Overall a nice care home.
08 October 2025
Mum had a lovely experience she was well cared for and had lovely carers. Could not ask for more. She wasn't there long only 3 months but she settled in well and the food was good. If we asked if they could wash her hair next day it was done
30 September 2025
I went as a volunteer helper on the Felixstowe day out. The residents were all ready 9.30am & had breakfast - an amazing start by the staff. Patience needed to get 20 residents on the wheelchair lift to get in the coach. Noting was too much trouble for the staff, took their time, chatted & smiled
with residents. Fish & chips, ice cream, cups of tea and then a singer to round up the day at the sea. Perfect weather for a wonderful day. Thank you.
19 September 2025
I would like to thank all of the Cedrus House staff involved in making Mum's 100th birthday celebrations such a tremendous success last Friday. The decorations, food and drink made it very special. Despite Mum not being able to see the residents who visited her, she certainly sensed their presence
and said how grateful she was.
It was also fantastic to see three centenarians in the same room sitting next to each other - a moment to treasure.
Please send our family's special thanks to the catering team who made a such a splendid birthday cake for Mum.
The family all said how lovely it was that so many people were engaged in the celebrations making it truly a day to remember.
Thank you all once again for the celebrations and also for keeping my vulnerable Mum safe, happy and content
23 July 2025
My nan has been living at Cedrus Care Home now for nearly 6 months, and it's been one of the best decisions for her health & happiness. The staff have made her feel truly welcome, and they're genuinely kind people. When her beloved dog died, they went above and beyond to comfort her.
Overall, her
quality of life has improved so much since moving in. She's more connected & content than she has been in years. We feel really lucky to have found such a warm, compassionate place for her to call home. Thank you!
09 April 2025
Nice clean care home. Excellent staff very helpful and take very good care of my wife who is bed bound with parkinsons.
28 January 2025
The care is superb. The staff are all wonderful. I really love the food and it is good to have pills sorted taking away the worry of remembering. Activities are good and varied.
27 January 2025
What a really lovely home. Mum is thrilled to be at Cedrus House - she calls it her 5 star hotel. She is eating very well from an inspiring menu. She is encouraged to remain fit by engaging in gentle exercise and crafts. The personal care is respectful and completed with dignity. The cleanliness is
faultless.
19 January 2025
Mum moved into Cedrus House when it became too difficult to look after her at home because of the progression of her dementia - she lived there for the last two and a half years of her life. Caring for someone with dementia is challenging but I always felt the Cedrus team handled these challenges
with sensitivity, respect and professionalism making a difficult situation as good as it could be - as such we never had doubts that Cedrus was the best place for Mum. So many thanks to all the team there.
19 January 2025
I visit Cedrus House regularly (usually twice a week). All the staff are lovely, friendly and helpful - I am always made to feel welcome and part of the Cedrus family. Two staff members in particular on reception are welcoming and always have time for a chat. Another staff member is one of the most
enthusiastic and engaging people I have ever met, speaking to new and potential residents and their families in a professional yet friendly manner. Another staff member always makes me laugh, nothing is ever too much trouble. Two staff members in particular run an amazing events programme and their enthusiasm is infectious. Chef and the catering team keep the residents well fed and the cakes in the coffee shop are legendary. And the place is always very clean and tidy. I love my visits and I am so pleased that the resident I visit is so happy and contented at Cedrus.
16 January 2025
My mum was so content at Cedrus House. Staff were kind, knowledgeable, and professional. I couldn't have asked for anywhere better.
14 November 2024
My mother-in-law was a resident of Cedrus House for over 6 years. In that time she received outstanding levels of care from all staff. Her safety and dignity were always paramount. Impressive staff retention levels, meant that many staff knew for the full six years, so knew her needs probably better
than us. I was highly recommend Cedrus House for anyone needing personal care, nursing care, palliative care or dementia care, as Cedrus delivers the best.
11 November 2024
My mum had spent 2 weeks in hospital and had come back to Cedrus which we were pleased about.
I think when you have agencies on that have not been in before there should be something in place that they can check the needs of the residents. My mum has to be watched when taking her medicines because
she hides them. When I came in one of the tablets was on her table, wardrobe open, curtains still drawn, no drink on the table and the bed was in a heap.
On the whole I am very pleased with mums care but it always comes back to the same issue.
03 October 2024
On my first visit to Cedrus house, I was overwhelmed by the space and openness of the home, the friendly family warm feeling you get when you enter the place.
The care and understanding that my father receives is second to none. Nothing is too much trouble for the wonderful care team, that being
from the senior leads downwards. Every member of staff gives and does their best for the residences.
The choices on the daily menus, down to the day trips, fund raising fetes and individual outings, I don't think I could have found a more caring a home for my dad.
I do feel that perhaps more staff is needed during the evening and sometimes the home has to use agency staff, who perhaps do not know the individual residents well enough, but over all Cedrus House is a lovely home.
26 September 2024
My mum needed respite care while her usual carers were on holiday. I was apprehensive about mum staying at a care home for the first time, but need not have been. The staff at Cedrus House were wonderful, so cheerful, friendly and kind. Mum settled in immediately, and enjoyed joining in with the
activities each morning and afternoon. Mum said there was a good selection of food which was excellent, including some delicious cakes in the cafe. Lots of friends visited mum at Cedrus House during her 2 week stay, and were very complimentary about it.