Submit a Review for Grace Care Centre
Whitebridge Gardens, Thornbury, Bristol, BS35 2FR
View full details of Grace Care CentreLatest Reviews for Grace Care Centre
28 January 2026
We visited my wife's Auntie, who resides at Grace Care Centre. I am really impressed with the professionalism, friendliness and level of care she receives. The centre itself, is clean, bright and airy. Our aunty loves the gardens in any weather and season!
28 January 2026
Mum has received the best care I could possible hope for. The staff were understanding of her every need and treated her with respect and dignity up till the end. Can't fault them in any way. The food was excellent as was the facilities and the entertainment was awesome. As well as my mum I was
always welcomed and the staff helped me through my mums dementia and her recent bereavement. I can't thank Karla and her team enough and know mum would have thanked you herself had she been able
16 January 2026
My wife has Dementia, and I looked after her myself for several years until I couldn't cope any longer. She has been in the Grace Care Centre for about 6 months, and is now being looked after much better than I could ever manage.
The staff at the Care Centre are always friendly, welcoming and
helpful. The Carers in particular are wonderful, and my wife has been treated with kindness, patience, gentleness and respect. I am full of admiration for what the Care team do.
Dealing with Dementia in someone you love is difficult and distressing. But at least I have the reassurance that my wife is in such good hands, and is being cared for so well. I am most grateful to everyone at the Grace Care Centre for this.
29 December 2025
hello. would just like to say what a wonderful facility with wonderful staff. everything ran smoothly & we would obviously use again.
faultless.
thank you one and all but especially the management. karla is a treasure
15 December 2025
My ex MIL is a regular user for respite as she lives with myself and husband .She is always made very welcome and all the staff know her. She loves staying there and says it's like being in a hotel. On a personal note the staff are always very approachable, knowledgeable and extremely friendly. I
would highly recommend
18 August 2025
A reunion of 7 friends after 48 years was held at the Home comprising an afternoon tea. One of the seven is a resident at the Home. We were all well received by staff and the quality of food provided was equal to what you would expect in a top hotel.
22 July 2025
We often visit a family member at the home and are always greeted by staff at reception .We recently attended a party in one of the communal rooms and the food , drink and the room itself was excellent
29 May 2025
The transition for our father from hospital, to respite and then to permanent care has been professionally handled. The staff are very helpful, efficient and friendly. The food is excellent. Visiting family are made to feel very welcome. Thank you to all the staff.
09 May 2025
Whilst visiting my mum over the past six months, we have observed the highest levels of care across the whole team at the care home. My husband (former health & social care manager) having visited dozens of care homes across Dorset, thinks this is by far the best home he has ever seen. The staff
create a wonderful, welcoming, warm atmosphere with their friendly attitude. We are so grateful we chose this home for mum!
11 March 2025
My mother moved into Grace Care a year ago. Despite having difficulty speaking I know that she was very happy and content at the care home. All of the staff treated her with great kindness and respect at all times. The medical care she received was excellent. All of the services provided such as
food,laundry and activities were excellent. The room was very comfortable and was always kept very clean by the staff.When mum fell ill at the end of January the care and kindness she received from all of the staff was excellent and it was a great comfort to me at a difficult time. Whenever I visited the staff were always extremely friendly and supportive and it made life easier for me to know she was being well looked after.
Having had no contact with the care system previously it was a great relief and comfort to me that Grace Care looked after mum in such a kind and caring manner.
04 March 2025
We moved Mum into here after being discharged from Southmead Hospital into an awful place last July. Since moving her from the horrendous place, Mum has come on in leaps and bounds. She is happy and healthy and so well cared for.
The most important thing for me is that Mum is safe, loved and cared
for; something that money cannot buy.
The Staff are amazing, the facilities are fantastic. Food is freshly cooked and the menu choices are fantastic.
Even though Mum has dementia, it's like she is staying in a top class hotel, but with personal care, her carers cannot do enough for her, everyone is so kind, honest, loyal and open. It is a breath of fresh air.
I cannot pay enough tribute to all the staff and volunteers here.
18 December 2024
When recently visiting my aunt at Grace Care Centre I found the staff to be friendly, helpful, compassionate and professional.
The centre feels warm and inviting and is very clean, bright and spacious throughout. The meals offered in the comfortable, light and airy dining area are varied,
nourishing and very tasty.
My aunt is very happy at Grace Care Centre and enjoys many of the activities offered and and the communal gardens.
Keep up the wonderful work that you are all doing here!
09 October 2024
Myself and family attended Grace Care Centre's summer fete as part of a visit to our loved one, it was delightful to see so many residents, families and visitors having such a wonderful time. Nothing was too much trouble and everyone made us feel very welcome and cared for. Thank you for all that
you do.
16 July 2024
We found Grace Care Centre very clean and welcoming and the food was excellent. The staff were very polite respectful and welcoming. The distribution of medicines was effective and very well organised. Our only criticism would be that when the resident we were visiting needed physical assistance to
transfer to or from his wheelchair then the necessary assistance was not readily available which affected our plans on each occasion!
16 October 2023
Grace Care Centre has a really special welcoming atmosphere, it is kind and friendly and calm. The staff are warm, engaging, helpful and professional. These qualities are inspired by outstanding leadership and are also reflected in the whole management team. The 2016 purpose-built premises are
light, spacious and clean in every area, and this enhances the feeling of being embraced by this lovely home.
18 September 2023
I am extremely happy living in St John's Home in Thornbury. I have everything I need in my room. Excellent bathroom. The staff are so kind to me. Excellent care. Everything I need and delicious meals. Activities are usually good in the week, but lacking at weekends.
27 February 2023
My father was very poorly for six weeks, and we made the difficult decision for him to go for two weeks respite to give the family a break and to aid my dad's rehabilitation; the procedure to make a booking for me was very anxious/upsetting, but the staff made me feel a lot better about the decision
and were on hand to answer any questions that I had.
My father went in on one level of well-being and came out so much better, both mentally and physically, and I am so pleased with the decision we made as a family. The staff were obliging, friendly and caring. The food was excellent and has given Dad back his appetite and quest for life. Dad didn't partake in any activities, but I was witness to some and tried to encourage him to join in as they looked really good.
His GP visited him the afternoon he returned back home and couldn't believe it was the same person from where Dad was at the beginning of December.
Dad will be going in for respite again in June, and we have no problems with our decision.
27 February 2023
My mum's health and well-being have been transformed by Grace Care Centre. Living in a place where she receives amazing care and good food, took her from a bad place to a new stage in her life where she can regularly be with family again. I would sum up Grace Care Centre as welcoming, kind, safe and
caring.
30 September 2022
My husband spent a week's respite here. We chose the home because it was clean, light and spacious and had a welcoming and calm atmosphere. My husband was well cared for, he was always content when I saw him. The staff were cheerful and caring and kept in touch. The food was freshly cooked and
nourishing and dietary requirements were catered for.
10 August 2022
Very pleased with my week's respite care. All of the staff were competent and nothing was any trouble. The catering deserves a special mention. The food was like a five-star hotel.
Latest Reviews for Grace Care Centre
28 January 2026
We visited my wife's Auntie, who resides at Grace Care Centre. I am really impressed with the professionalism, friendliness and level of care she receives. The centre itself, is clean, bright and airy. Our aunty loves the gardens in any weather and season!
28 January 2026
Mum has received the best care I could possible hope for. The staff were understanding of her every need and treated her with respect and dignity up till the end. Can't fault them in any way. The food was excellent as was the facilities and the entertainment was awesome. As well as my mum I was
always welcomed and the staff helped me through my mums dementia and her recent bereavement. I can't thank Karla and her team enough and know mum would have thanked you herself had she been able
16 January 2026
My wife has Dementia, and I looked after her myself for several years until I couldn't cope any longer. She has been in the Grace Care Centre for about 6 months, and is now being looked after much better than I could ever manage.
The staff at the Care Centre are always friendly, welcoming and
helpful. The Carers in particular are wonderful, and my wife has been treated with kindness, patience, gentleness and respect. I am full of admiration for what the Care team do.
Dealing with Dementia in someone you love is difficult and distressing. But at least I have the reassurance that my wife is in such good hands, and is being cared for so well. I am most grateful to everyone at the Grace Care Centre for this.
29 December 2025
hello. would just like to say what a wonderful facility with wonderful staff. everything ran smoothly & we would obviously use again.
faultless.
thank you one and all but especially the management. karla is a treasure
15 December 2025
My ex MIL is a regular user for respite as she lives with myself and husband .She is always made very welcome and all the staff know her. She loves staying there and says it's like being in a hotel. On a personal note the staff are always very approachable, knowledgeable and extremely friendly. I
would highly recommend
18 August 2025
A reunion of 7 friends after 48 years was held at the Home comprising an afternoon tea. One of the seven is a resident at the Home. We were all well received by staff and the quality of food provided was equal to what you would expect in a top hotel.
22 July 2025
We often visit a family member at the home and are always greeted by staff at reception .We recently attended a party in one of the communal rooms and the food , drink and the room itself was excellent
29 May 2025
The transition for our father from hospital, to respite and then to permanent care has been professionally handled. The staff are very helpful, efficient and friendly. The food is excellent. Visiting family are made to feel very welcome. Thank you to all the staff.
09 May 2025
Whilst visiting my mum over the past six months, we have observed the highest levels of care across the whole team at the care home. My husband (former health & social care manager) having visited dozens of care homes across Dorset, thinks this is by far the best home he has ever seen. The staff
create a wonderful, welcoming, warm atmosphere with their friendly attitude. We are so grateful we chose this home for mum!
11 March 2025
My mother moved into Grace Care a year ago. Despite having difficulty speaking I know that she was very happy and content at the care home. All of the staff treated her with great kindness and respect at all times. The medical care she received was excellent. All of the services provided such as
food,laundry and activities were excellent. The room was very comfortable and was always kept very clean by the staff.When mum fell ill at the end of January the care and kindness she received from all of the staff was excellent and it was a great comfort to me at a difficult time. Whenever I visited the staff were always extremely friendly and supportive and it made life easier for me to know she was being well looked after.
Having had no contact with the care system previously it was a great relief and comfort to me that Grace Care looked after mum in such a kind and caring manner.
04 March 2025
We moved Mum into here after being discharged from Southmead Hospital into an awful place last July. Since moving her from the horrendous place, Mum has come on in leaps and bounds. She is happy and healthy and so well cared for.
The most important thing for me is that Mum is safe, loved and cared
for; something that money cannot buy.
The Staff are amazing, the facilities are fantastic. Food is freshly cooked and the menu choices are fantastic.
Even though Mum has dementia, it's like she is staying in a top class hotel, but with personal care, her carers cannot do enough for her, everyone is so kind, honest, loyal and open. It is a breath of fresh air.
I cannot pay enough tribute to all the staff and volunteers here.
18 December 2024
When recently visiting my aunt at Grace Care Centre I found the staff to be friendly, helpful, compassionate and professional.
The centre feels warm and inviting and is very clean, bright and spacious throughout. The meals offered in the comfortable, light and airy dining area are varied,
nourishing and very tasty.
My aunt is very happy at Grace Care Centre and enjoys many of the activities offered and and the communal gardens.
Keep up the wonderful work that you are all doing here!
09 October 2024
Myself and family attended Grace Care Centre's summer fete as part of a visit to our loved one, it was delightful to see so many residents, families and visitors having such a wonderful time. Nothing was too much trouble and everyone made us feel very welcome and cared for. Thank you for all that
you do.
16 July 2024
We found Grace Care Centre very clean and welcoming and the food was excellent. The staff were very polite respectful and welcoming. The distribution of medicines was effective and very well organised. Our only criticism would be that when the resident we were visiting needed physical assistance to
transfer to or from his wheelchair then the necessary assistance was not readily available which affected our plans on each occasion!
16 October 2023
Grace Care Centre has a really special welcoming atmosphere, it is kind and friendly and calm. The staff are warm, engaging, helpful and professional. These qualities are inspired by outstanding leadership and are also reflected in the whole management team. The 2016 purpose-built premises are
light, spacious and clean in every area, and this enhances the feeling of being embraced by this lovely home.
18 September 2023
I am extremely happy living in St John's Home in Thornbury. I have everything I need in my room. Excellent bathroom. The staff are so kind to me. Excellent care. Everything I need and delicious meals. Activities are usually good in the week, but lacking at weekends.
27 February 2023
My father was very poorly for six weeks, and we made the difficult decision for him to go for two weeks respite to give the family a break and to aid my dad's rehabilitation; the procedure to make a booking for me was very anxious/upsetting, but the staff made me feel a lot better about the decision
and were on hand to answer any questions that I had.
My father went in on one level of well-being and came out so much better, both mentally and physically, and I am so pleased with the decision we made as a family. The staff were obliging, friendly and caring. The food was excellent and has given Dad back his appetite and quest for life. Dad didn't partake in any activities, but I was witness to some and tried to encourage him to join in as they looked really good.
His GP visited him the afternoon he returned back home and couldn't believe it was the same person from where Dad was at the beginning of December.
Dad will be going in for respite again in June, and we have no problems with our decision.
27 February 2023
My mum's health and well-being have been transformed by Grace Care Centre. Living in a place where she receives amazing care and good food, took her from a bad place to a new stage in her life where she can regularly be with family again. I would sum up Grace Care Centre as welcoming, kind, safe and
caring.
30 September 2022
My husband spent a week's respite here. We chose the home because it was clean, light and spacious and had a welcoming and calm atmosphere. My husband was well cared for, he was always content when I saw him. The staff were cheerful and caring and kept in touch. The food was freshly cooked and
nourishing and dietary requirements were catered for.
10 August 2022
Very pleased with my week's respite care. All of the staff were competent and nothing was any trouble. The catering deserves a special mention. The food was like a five-star hotel.