Submit a Review for Kingston Rehabilitation Centre
36 Beaufort Road, Kingston upon Thames, KT1 2TQ
View full details of Kingston Rehabilitation CentreLatest Reviews for Kingston Rehabilitation Centre
16 June 2026
Good service, hard-working team, efficient, willing to improve and change for the better, polite.
18 May 2026
I cannot praise this home highly enough. The service that my sister has received has exceeded our expectations. All of the staff, across all of the disciplines (housekeeping, nursing, therapy, care team, catering, admin, management) are all responsive and proactive. Staff are consistent, warm and
person-centred in their approach. (Facilities given a lower score due to hyro not being available)
15 May 2026
As an ex-service social worker having visited many residential establishmnt for elderly people I have never been as impressed by any to the level of care, attitude and kindnes shown at Kingston R.C. All staff have demonstrated a professional level of care and attention to the needs of my sister in
law, frequently lacking in residential care and rehab.
05 May 2026
My sister was at Kingston Rehabilitation Centre for five weeks following a fall. As a family we were delighted with the service provided, the care and consideration given to her by the staff and her improvement during that time.
She really enjoyed her therapy sessions and the also the whole range
of activities on offer. All of this not only improved her independence and mobility, it increased her confidence too. She has just walked down 25 stairs unaided without a break. This is brilliant news and due in no small part to the team at Kingston.
Our concern has been for our sister but we are also struck by the kindness and responsiveness to her family and friends, who have been welcomed and looked after too.
Professionally I have visited dozens of care homes and rehabilitation service over my career and I say that Kingston has impressed on all levels.
We are now planning a return for day care, additional therapies and some short breaks
28 April 2026
The staff were welcoming and upbeat. The support for the client I visited was excellent.
25 February 2026
I can speak very highly of the service and quality of care offered at Kingston Rehabilitation Centre. My mother suffered a serious stroke and has been restricted to a wheelchair, but the physiotherapy team saw that as no barrier and has assisted her with standing exercises, which exceeded what we
thought possible.
Our thanks to the whole rehab team at Kingston. I can also recommend the high quality speech and language therapy offered by the centre.
07 January 2026
Even though my wife was only in the rehabilitation centre for a week, the staff at all times were very friendly and extremely caring.
At all levels from the managers to the nursing staff, every one was extremely helpful, and went out of their way to assist in any way they could. The main reason my
wife was a resident was to receive physiotherapy, and the service she received in that respect was fantastic.
19 August 2025
My family & I wanted to fulfil my dream of going to watch the British super bikes. After I had my stroke I'd completely written off ever going again. My brother in law said 'let's make it happen'! He got the BSB calendar up to find a meeting at Brands Hatch, the end of the month. We were already at
the start. We looked at WAV hire, but it was too expensive! He looked at a price for a taxi. All hope was fading away. I suggested we went by train. My brother in law said it could be an option, but the track is in the middle of nowhere, the stations are miles away. We had exhausted all options, when I remembered that the home had a WAV. I told my brother in law that before we gave up all hope, I would email (due to the stroke, I physically can't speak) and ask if we could borrow it. We didn't have anything to lose. The worst they could do was say 'no'. To my surprise, it was ok. I got it insured and we were off. I was so grateful. Thanks to this home, dreams really do come true.
26 May 2025
My brother has been at Kingston Rehab for months now. When discharged from hospital, he was in a sorry state both physically and mentally. Within a few weeks at Kingston Rehab he made significant progress in both aspects. It is a great relief to us, his family, knowing that he is safe, secure and is
being well looked after by excellent staff and management. Only issue I can think of is that it can be difficult to get through on the phone to Kingston Rehab in order to get updates on his condition, as my brother is unable to speak.
27 December 2024
Thank God my relationship with the rehab centre has miraculously changed for the better and I am most grateful that I am at last being treated with dignity and respect - I feel that I am being listened to and this has reduced my stress and anxiety. Please keep me informed about my wife's health and
welfare and kindly contact me immediately if any changes occur. The challenge is family relationships and meeting the faith aspirations of the husband with his wife's family. Thank you very much indeed for listening and supporting me.
04 November 2024
Kingston Rehabilitation Centre truly goes above and beyond to make residents feel at home. The staff take time to understand each client and their families, listening closely to their needs to provide personalised care that really makes a difference. Every client is treated with dignity and respect.
The on-site amenities, like the physio and film room, enhance clients' well-being and every space-whether it's a shared area or a private room-is kept spotless and inviting. Beyond providing excellent care, the team focuses on making each day enjoyable. No matter how busy things get, they're always willing to pause for a chat or organise fun activities like games and arts and crafts. This dedication to creating a vibrant community is something the residents often praise. It's clear that the staff genuinely care about each client's comfort, happiness, and overall well-being.
03 October 2024
Very Welcoming. Friendly and approachable and caring and that is all members of staff. Lovely comfortable rooms with ensuite wet rooms. Nothing is too much trouble ~ everybody always goes above and beyond.
10 September 2024
My partner stayed here for nine weeks after breaking his left femur. We really enjoyed the time we spent there. The staff especially the carers were brilliant as were the physio and occupational therapists. The room was very comfortable and quiet with a lovely view of the garden. This was just what
he needed after a week in an NHS ward following his operation. His mobility has improved vastly from when he first arrived. He is taking much positivity from this now that he has returned home.
28 June 2024
Some weeks ago I broke my left femur and spent some weeks in hospital. I then came here for almost two weeks and have had great care that was both therapeutic from physio nurses and physical care provided from all household staff.
20 June 2024
My daughter arrived to Kingston Rehabilitation Centre November 2022 with complicated brain injuries. She was given 1.1 care with one member of care for two weeks, and due to this managed to adapt and most importantly feel safe. Within the last 18 months my daughter has achieved and exceeded her
rehabilitation and mental health goals. The management support is open and the care from staff on all levels is extremely personable. My only slight issue is staff turnover within rehabilitation team, however staff re employed are always professional and caring. As a parent in an extremely vulnerable position I and my husband feel extremely blessed with the care KRC has given our daughter and most importantly appreciate the family environment KRC have. The nursing team are wonderful as are the care staff highly qualified. One irritation is that the GP is not always efficient.
08 December 2023
I found the staff amazing, always, and my walking came along so well when I was there. The work they did on my stair walking in particular made it so easy to transition to life at home. The physio team and their assistants were first class, look forward to seeing them all again.
21 May 2023
I recently had the pleasure of staying at Kingston Rehabilitation Centre over the April period and the progress that I was able to make both mentally and physically I couldn't have done without the amazing team. All of the staff there were absolutely amazing and beyond welcoming they were all
willing to help with any questions I had or even to take 10 minutes from their busy day to just have a chat and make me feel at home.
I can't stress enough how much of a benefit it was to me to stay at a place like here. I was able to learn so much and they truly set you up with all the knowledge to head home and continue on your recovery.
Big thank you to all the staff, I couldn't recommend this place enough.
27 September 2022
Without exception, the staff at Kingston Rehabilitation Centre were friendly professional helpful and fully committed to my wife. The multidisciplinary team were happy to involve me in their regular assessments of how my wife's recovery was progressing.
30 August 2022
Some of the staff are great, friendly, happy to help, have great interaction with the people who are residing there and seem to enjoy what they are doing.
Others, however, although they may be polite and friendly it seems like they don’t want to be there and when asking them to help seems as if
it’s an inconvenience.
Needs improvements in certain areas.
24 August 2022
I was extremely happy with the friendliness and welcome I received during my stay, from the cleaners to the nurses, from the physios to the carers, everyone was extremely nice. It felt comfortable having my room cleaned and maintained daily, I really appreciated this.
I really enjoyed the salmon
with hollandaise sauce dish, and desserts throughout the week, but would've liked to have had a bit more variety in the food offerings. I found the kitchen staff were on hand to accommodate as best they could. The option to order a bigger variety of snacks and drinks after kitchen opening hours would've been helpful.
Also, with my injuries, a more supportive mattress would've been better during my stay. Overall, I'm very pleased with the treatment and hospitality I had throughout. Thanks to all who were a part of my stay!
Latest Reviews for Kingston Rehabilitation Centre
16 June 2026
Good service, hard-working team, efficient, willing to improve and change for the better, polite.
18 May 2026
I cannot praise this home highly enough. The service that my sister has received has exceeded our expectations. All of the staff, across all of the disciplines (housekeeping, nursing, therapy, care team, catering, admin, management) are all responsive and proactive. Staff are consistent, warm and
person-centred in their approach. (Facilities given a lower score due to hyro not being available)
15 May 2026
As an ex-service social worker having visited many residential establishmnt for elderly people I have never been as impressed by any to the level of care, attitude and kindnes shown at Kingston R.C. All staff have demonstrated a professional level of care and attention to the needs of my sister in
law, frequently lacking in residential care and rehab.
05 May 2026
My sister was at Kingston Rehabilitation Centre for five weeks following a fall. As a family we were delighted with the service provided, the care and consideration given to her by the staff and her improvement during that time.
She really enjoyed her therapy sessions and the also the whole range
of activities on offer. All of this not only improved her independence and mobility, it increased her confidence too. She has just walked down 25 stairs unaided without a break. This is brilliant news and due in no small part to the team at Kingston.
Our concern has been for our sister but we are also struck by the kindness and responsiveness to her family and friends, who have been welcomed and looked after too.
Professionally I have visited dozens of care homes and rehabilitation service over my career and I say that Kingston has impressed on all levels.
We are now planning a return for day care, additional therapies and some short breaks
28 April 2026
The staff were welcoming and upbeat. The support for the client I visited was excellent.
25 February 2026
I can speak very highly of the service and quality of care offered at Kingston Rehabilitation Centre. My mother suffered a serious stroke and has been restricted to a wheelchair, but the physiotherapy team saw that as no barrier and has assisted her with standing exercises, which exceeded what we
thought possible.
Our thanks to the whole rehab team at Kingston. I can also recommend the high quality speech and language therapy offered by the centre.
07 January 2026
Even though my wife was only in the rehabilitation centre for a week, the staff at all times were very friendly and extremely caring.
At all levels from the managers to the nursing staff, every one was extremely helpful, and went out of their way to assist in any way they could. The main reason my
wife was a resident was to receive physiotherapy, and the service she received in that respect was fantastic.
19 August 2025
My family & I wanted to fulfil my dream of going to watch the British super bikes. After I had my stroke I'd completely written off ever going again. My brother in law said 'let's make it happen'! He got the BSB calendar up to find a meeting at Brands Hatch, the end of the month. We were already at
the start. We looked at WAV hire, but it was too expensive! He looked at a price for a taxi. All hope was fading away. I suggested we went by train. My brother in law said it could be an option, but the track is in the middle of nowhere, the stations are miles away. We had exhausted all options, when I remembered that the home had a WAV. I told my brother in law that before we gave up all hope, I would email (due to the stroke, I physically can't speak) and ask if we could borrow it. We didn't have anything to lose. The worst they could do was say 'no'. To my surprise, it was ok. I got it insured and we were off. I was so grateful. Thanks to this home, dreams really do come true.
26 May 2025
My brother has been at Kingston Rehab for months now. When discharged from hospital, he was in a sorry state both physically and mentally. Within a few weeks at Kingston Rehab he made significant progress in both aspects. It is a great relief to us, his family, knowing that he is safe, secure and is
being well looked after by excellent staff and management. Only issue I can think of is that it can be difficult to get through on the phone to Kingston Rehab in order to get updates on his condition, as my brother is unable to speak.
27 December 2024
Thank God my relationship with the rehab centre has miraculously changed for the better and I am most grateful that I am at last being treated with dignity and respect - I feel that I am being listened to and this has reduced my stress and anxiety. Please keep me informed about my wife's health and
welfare and kindly contact me immediately if any changes occur. The challenge is family relationships and meeting the faith aspirations of the husband with his wife's family. Thank you very much indeed for listening and supporting me.
04 November 2024
Kingston Rehabilitation Centre truly goes above and beyond to make residents feel at home. The staff take time to understand each client and their families, listening closely to their needs to provide personalised care that really makes a difference. Every client is treated with dignity and respect.
The on-site amenities, like the physio and film room, enhance clients' well-being and every space-whether it's a shared area or a private room-is kept spotless and inviting. Beyond providing excellent care, the team focuses on making each day enjoyable. No matter how busy things get, they're always willing to pause for a chat or organise fun activities like games and arts and crafts. This dedication to creating a vibrant community is something the residents often praise. It's clear that the staff genuinely care about each client's comfort, happiness, and overall well-being.
03 October 2024
Very Welcoming. Friendly and approachable and caring and that is all members of staff. Lovely comfortable rooms with ensuite wet rooms. Nothing is too much trouble ~ everybody always goes above and beyond.
10 September 2024
My partner stayed here for nine weeks after breaking his left femur. We really enjoyed the time we spent there. The staff especially the carers were brilliant as were the physio and occupational therapists. The room was very comfortable and quiet with a lovely view of the garden. This was just what
he needed after a week in an NHS ward following his operation. His mobility has improved vastly from when he first arrived. He is taking much positivity from this now that he has returned home.
28 June 2024
Some weeks ago I broke my left femur and spent some weeks in hospital. I then came here for almost two weeks and have had great care that was both therapeutic from physio nurses and physical care provided from all household staff.
20 June 2024
My daughter arrived to Kingston Rehabilitation Centre November 2022 with complicated brain injuries. She was given 1.1 care with one member of care for two weeks, and due to this managed to adapt and most importantly feel safe. Within the last 18 months my daughter has achieved and exceeded her
rehabilitation and mental health goals. The management support is open and the care from staff on all levels is extremely personable. My only slight issue is staff turnover within rehabilitation team, however staff re employed are always professional and caring. As a parent in an extremely vulnerable position I and my husband feel extremely blessed with the care KRC has given our daughter and most importantly appreciate the family environment KRC have. The nursing team are wonderful as are the care staff highly qualified. One irritation is that the GP is not always efficient.
08 December 2023
I found the staff amazing, always, and my walking came along so well when I was there. The work they did on my stair walking in particular made it so easy to transition to life at home. The physio team and their assistants were first class, look forward to seeing them all again.
21 May 2023
I recently had the pleasure of staying at Kingston Rehabilitation Centre over the April period and the progress that I was able to make both mentally and physically I couldn't have done without the amazing team. All of the staff there were absolutely amazing and beyond welcoming they were all
willing to help with any questions I had or even to take 10 minutes from their busy day to just have a chat and make me feel at home.
I can't stress enough how much of a benefit it was to me to stay at a place like here. I was able to learn so much and they truly set you up with all the knowledge to head home and continue on your recovery.
Big thank you to all the staff, I couldn't recommend this place enough.
27 September 2022
Without exception, the staff at Kingston Rehabilitation Centre were friendly professional helpful and fully committed to my wife. The multidisciplinary team were happy to involve me in their regular assessments of how my wife's recovery was progressing.
30 August 2022
Some of the staff are great, friendly, happy to help, have great interaction with the people who are residing there and seem to enjoy what they are doing.
Others, however, although they may be polite and friendly it seems like they don’t want to be there and when asking them to help seems as if
it’s an inconvenience.
Needs improvements in certain areas.
24 August 2022
I was extremely happy with the friendliness and welcome I received during my stay, from the cleaners to the nurses, from the physios to the carers, everyone was extremely nice. It felt comfortable having my room cleaned and maintained daily, I really appreciated this.
I really enjoyed the salmon
with hollandaise sauce dish, and desserts throughout the week, but would've liked to have had a bit more variety in the food offerings. I found the kitchen staff were on hand to accommodate as best they could. The option to order a bigger variety of snacks and drinks after kitchen opening hours would've been helpful.
Also, with my injuries, a more supportive mattress would've been better during my stay. Overall, I'm very pleased with the treatment and hospitality I had throughout. Thanks to all who were a part of my stay!