Submit a Review for Mayfield View
Lower Railway Road, Ilkley, LS29 8WH
View full details of Mayfield ViewLatest Reviews for Mayfield View
09 June 2026
My mum has been here for several years and the place is amazing. The staff, facilities, atmosphere etc are simply brilliant. The staff genuinely care for the residents and have become firm friends with my mum. There is never a dull moment here at Mayfield. There are so many activities organised on
an almost daily basis. Along with the gardens, cinema and its very own pub, what's not to like! Working away, it's so reassuring that mum is receiving such high standard of care. Mayfield View is always spotlessly clean, the food is great, the service is outstanding and the people amazing. I cannot recommend it highly enough.
18 May 2026
I was shocked today to see how amazingly different my father in law looked today after joining Mayfield View for respite care. He looked a million times better than he did a few days ago, clean and tidy, more mobile and more positive in himself. The staff at Mayfield View have been brilliant from
start to finish. His transfer from hospital was seamless thanks to Sally who really helped us with the process and put our minds at rest that he would be in the best care - and he genuinely has been. He even has his appetite back.
The home itself is clean and welcoming and every minor detail thought of for a home from home experience. I wouldn't hesitate to recommend.
15 May 2026
Dad has been at Mayfield for over a year now, is settled and happy especially with the care he receives from the excellent staff. As a family we were also very grateful for the care and dignity in which my Mum was allowed to spend her last few days.
15 May 2026
Since my mother had a stroke, that severely impacted her vision and mobility, she has been looked after for five years at Mayfield View Care Home in Ilkley. To say that my family and I, are highly satisfied by the quality of care, services and attention, from the home, would be a large
understatement.
Mother likes to maintain as much independence as possible, during her stay the staff all respect this and do whatever they can to facilitate this. The home provides full services needed to care for mother and, should she need the help or advice from a GP, they can access this far quicker than she could at home.
Whilst the home has good facilities, a clean and safe environment, provides good food, and a great deal of activities and visitors to keep the residents engaged and active, these are nothing without the amazing staff to support them. Despite doing a hard and taxing job, the staff do this with a smile, they like the people they care for and that shows. They not only do this for th
14 May 2026
I am extremely at Mayfield View. In fact I would say that if one is not happy at Mayfield View where would one be happy? There are minor irritations, but where in life are there no irritations? I enjoy the independence that I am given, yet I am relieved to know that help is available should I need
it. The food is very much improved from the time I arrived here 21/2 years ago. There is imagination in the choice of menus, which cannot
be easy as so many dietary needs must be covered. Sometimes the cooking of vegetables is a little disappointing. They can be overcooked and soggy. The carers and the other staff are generally very approachable, understanding and anxious to help, often doing more than is absolutely necessary at the time. It is most interesting to talk to them and hear about their individual families and lives, when they have the time to do so. One or two of the night staff can seem surly and unforthcoming at times.
13 May 2026
My Mum has been at Mayfield View Care Home for about 4 years and has been very well looked after. The staff are great...helpful, professional and caring.
I would happily recommend Mayfield View to anyone.
13 May 2026
My Mother has just finished her 4 week respite stay and has now moved on to permanent residency.
From my first visit at the beginning of March I cannot speak highly enough of Mayfield View.
Every aspect of the Homes staffing care is exemplary from the Management, Reception, Entertainments staff,
the Carers, and cleaners.
There is a wonderful feeling of calm and professionalism. The staff team members are all so welcoming and friendly and you can feel the genuine intimate care they have for the residents.
I am absolutely delighted my Mother is staying permanently as a resident.
Lastly the process of assessment, financial guidance and advice given to procure Mums stay was a very smooth journey.
Thank you all at Mayfield View.
12 May 2026
There is such a good feeling about Mayfield View, from the moment you walk into the building everyone is lovely, from the warm welcome at reception to the carers and management team, they always take their time to say hello & have a chat.
My mother is law has been a resident for over 3 years from
mid stage dementia to now late stage dementia where she no longer recognises us. This has been a difficult transition for is all but the constant knowledge that she is being well cared for and safe at Mayfield View has been a massive weight taken off us. I have the relish app and can see the photos and joy in her face at the brilliant activities Julie and her team regularly organise ranging from silent disco (her favourite) to various animal visits. I am happy we chose Mayfield View it was the correct decision and I have no doubt it has lengthened the life of my mother in law and made her as happy and content as possible.
11 May 2026
We made the difficult decision to place my mum here due to deteriorating Alzheimer's. She stayed for two weeks respite and has since stayed as she seemed so happy! We could tell immediately that she was happy, settled and enjoying all the activities on offer. The staff are always so friendly and
professional and simply lovely with the residents. It has put our minds at ease as a family and most importantly mum seems properly cared for and looked after.
22 April 2026
My dad came here last Tuesday. I am amazed at the beautiful and caring environment and at a difficult time for all of us, all the staff have made things so much easier. Yesterday he told me he's happier than he's been for months and is very settled. Thank you all.
15 April 2026
Mum is very happy and settled at Mayfield. She is doing better than we expected after discharge from hospital, testament to the care she is now receiving. Staff are generally caring and friendly with some showing exceptional qualities.The accommodation and facilities are excellent and the range of
activities is great. Mum particularly enjoys the creative aspects and it is lovely we can share experiences on visits.The teapot is the perfect place to enjoy on visits.The teapot is the perfect place to enjoy on visits. We feel that any minor issues we have had will be resolved now. Mum has had the opportunity to move to a room closer to the central area on her floor.
09 April 2026
The organisation and care were very good and staff went out of their way to make my mum feel welcome and help her to feel settled during her respite period. Liz was extremely helpful and communication was very efficient. The room and other facilities were great - lovely decor and all very practical
for people with limited mobility. Would recommend!
09 April 2026
My mother has been to stay for 2 weeks to give my father some much-needed respite and to recharge his batteries. Lovely staff and home, and will use again for respite. The staff were all lovely and friendly and seemed very caring
01 April 2026
I went for respite care for 3 weeks whilst the family were away. The accommodation was ideal. I thoroughly enjoyed my stay and treated it like a holiday. I entered into the extensive range of activities which varied greatly to cater for all interests. The team was very helpful regarding food and
drink to meet individual needs. All staff were caring and friendly. The customer relations manager was extremely helpful in ensuring ground-floor accommodation was provided and in helping book my stay. I would highly recommend Mayfield View.
25 March 2026
Great, thoughtful, well trained, kind staff who go the extra mile to make the residents comfortable, happy, and well cared for in a modern, clean, and well appointed facility. The gardens, extra facilities such as the cafe, beauty parlour, cinema room, etc all make this an outstanding care home.
18 March 2026
Following an accident ( spillage) from my green 'filter' on the floor of my apartment. A stain was noticed on my reclining chair, which has not been removed. I await an upholsterer to provide me with an armchair. I have been waiting since (June - August) of 2025. I have no serious complaints apart
from this. I consider I am well looked after, Mayfield, and I furthermore do not have dementia, as most of the residents do. Just one more thing - the light in my upright cabinet is not working. Tim says he has ordered a replacement fitting, but nothing seems to be happening - I would dearly love for it to be working again.
17 February 2026
I am pleased to say my husband has been a resident at Mayfield View, Ilkley since mid-October 2025. The wonderful facilities ensured that he settled in straight away. His room is extremely comfortable and warm. The very caring, attentive staff are always on hand with a warm smile and assistance. As
I visit my husband most days for a few hours, we can still share a life together, join in activities and enjoy a coffee in the lovely cafe with our family and friends.
09 January 2026
The staff are all been very welcoming to my
Aunt. She has been taken care of & the most
Important of all she is really happy & content.
I would like to thank all the team for the great
Job they do which at times must be very difficult. They've always got a smile on there faces and have always
been very helpful and have followed up on any requests/ medical
Needs for Sheila by calling me and updating
me on her wellbeing.
17 November 2025
Soft furnishings and expensive fixtures and fittings do NOT provide hands on care for residents, that is down to care staff who, in my father's case, had the authority to make care planning and evaluation decisions autonomously, which were way above their experience and pay-grade. When management
were involved, they talked the talk but little else.
When suggestions, and then ultimately complaints, were made, over a three month period little changed resulting in unsafe care for my father who continued to fall and injure himself until we pro-actively intervened and called 999 ourselves when he was taken to hospital and died 5 days later.
Be aware that on a residential unit, if end of life medication is needed, it is provided by community District Nurses and NOT by nurses within the same building on a different floor. This is standard care home practice but unless it is explained (which it was not) your loved one is left in a limbo of pain and distress.
Be aware - LAST INSPECTED 2019.
29 October 2025
We've had an exemplary experience at Mayfield View. We moved from another home, and the difference has exceeded our hopes. Any issues are dealt with promptly. The staff are cheerful and friendly and have time for us. Although Mum gets frailer in many ways, her physical health is better. We are
reassured that she is in safe hands
Latest Reviews for Mayfield View
09 June 2026
My mum has been here for several years and the place is amazing. The staff, facilities, atmosphere etc are simply brilliant. The staff genuinely care for the residents and have become firm friends with my mum. There is never a dull moment here at Mayfield. There are so many activities organised on
an almost daily basis. Along with the gardens, cinema and its very own pub, what's not to like! Working away, it's so reassuring that mum is receiving such high standard of care. Mayfield View is always spotlessly clean, the food is great, the service is outstanding and the people amazing. I cannot recommend it highly enough.
18 May 2026
I was shocked today to see how amazingly different my father in law looked today after joining Mayfield View for respite care. He looked a million times better than he did a few days ago, clean and tidy, more mobile and more positive in himself. The staff at Mayfield View have been brilliant from
start to finish. His transfer from hospital was seamless thanks to Sally who really helped us with the process and put our minds at rest that he would be in the best care - and he genuinely has been. He even has his appetite back.
The home itself is clean and welcoming and every minor detail thought of for a home from home experience. I wouldn't hesitate to recommend.
15 May 2026
Dad has been at Mayfield for over a year now, is settled and happy especially with the care he receives from the excellent staff. As a family we were also very grateful for the care and dignity in which my Mum was allowed to spend her last few days.
15 May 2026
Since my mother had a stroke, that severely impacted her vision and mobility, she has been looked after for five years at Mayfield View Care Home in Ilkley. To say that my family and I, are highly satisfied by the quality of care, services and attention, from the home, would be a large
understatement.
Mother likes to maintain as much independence as possible, during her stay the staff all respect this and do whatever they can to facilitate this. The home provides full services needed to care for mother and, should she need the help or advice from a GP, they can access this far quicker than she could at home.
Whilst the home has good facilities, a clean and safe environment, provides good food, and a great deal of activities and visitors to keep the residents engaged and active, these are nothing without the amazing staff to support them. Despite doing a hard and taxing job, the staff do this with a smile, they like the people they care for and that shows. They not only do this for th
14 May 2026
I am extremely at Mayfield View. In fact I would say that if one is not happy at Mayfield View where would one be happy? There are minor irritations, but where in life are there no irritations? I enjoy the independence that I am given, yet I am relieved to know that help is available should I need
it. The food is very much improved from the time I arrived here 21/2 years ago. There is imagination in the choice of menus, which cannot
be easy as so many dietary needs must be covered. Sometimes the cooking of vegetables is a little disappointing. They can be overcooked and soggy. The carers and the other staff are generally very approachable, understanding and anxious to help, often doing more than is absolutely necessary at the time. It is most interesting to talk to them and hear about their individual families and lives, when they have the time to do so. One or two of the night staff can seem surly and unforthcoming at times.
13 May 2026
My Mum has been at Mayfield View Care Home for about 4 years and has been very well looked after. The staff are great...helpful, professional and caring.
I would happily recommend Mayfield View to anyone.
13 May 2026
My Mother has just finished her 4 week respite stay and has now moved on to permanent residency.
From my first visit at the beginning of March I cannot speak highly enough of Mayfield View.
Every aspect of the Homes staffing care is exemplary from the Management, Reception, Entertainments staff,
the Carers, and cleaners.
There is a wonderful feeling of calm and professionalism. The staff team members are all so welcoming and friendly and you can feel the genuine intimate care they have for the residents.
I am absolutely delighted my Mother is staying permanently as a resident.
Lastly the process of assessment, financial guidance and advice given to procure Mums stay was a very smooth journey.
Thank you all at Mayfield View.
12 May 2026
There is such a good feeling about Mayfield View, from the moment you walk into the building everyone is lovely, from the warm welcome at reception to the carers and management team, they always take their time to say hello & have a chat.
My mother is law has been a resident for over 3 years from
mid stage dementia to now late stage dementia where she no longer recognises us. This has been a difficult transition for is all but the constant knowledge that she is being well cared for and safe at Mayfield View has been a massive weight taken off us. I have the relish app and can see the photos and joy in her face at the brilliant activities Julie and her team regularly organise ranging from silent disco (her favourite) to various animal visits. I am happy we chose Mayfield View it was the correct decision and I have no doubt it has lengthened the life of my mother in law and made her as happy and content as possible.
11 May 2026
We made the difficult decision to place my mum here due to deteriorating Alzheimer's. She stayed for two weeks respite and has since stayed as she seemed so happy! We could tell immediately that she was happy, settled and enjoying all the activities on offer. The staff are always so friendly and
professional and simply lovely with the residents. It has put our minds at ease as a family and most importantly mum seems properly cared for and looked after.
22 April 2026
My dad came here last Tuesday. I am amazed at the beautiful and caring environment and at a difficult time for all of us, all the staff have made things so much easier. Yesterday he told me he's happier than he's been for months and is very settled. Thank you all.
15 April 2026
Mum is very happy and settled at Mayfield. She is doing better than we expected after discharge from hospital, testament to the care she is now receiving. Staff are generally caring and friendly with some showing exceptional qualities.The accommodation and facilities are excellent and the range of
activities is great. Mum particularly enjoys the creative aspects and it is lovely we can share experiences on visits.The teapot is the perfect place to enjoy on visits.The teapot is the perfect place to enjoy on visits. We feel that any minor issues we have had will be resolved now. Mum has had the opportunity to move to a room closer to the central area on her floor.
09 April 2026
The organisation and care were very good and staff went out of their way to make my mum feel welcome and help her to feel settled during her respite period. Liz was extremely helpful and communication was very efficient. The room and other facilities were great - lovely decor and all very practical
for people with limited mobility. Would recommend!
09 April 2026
My mother has been to stay for 2 weeks to give my father some much-needed respite and to recharge his batteries. Lovely staff and home, and will use again for respite. The staff were all lovely and friendly and seemed very caring
01 April 2026
I went for respite care for 3 weeks whilst the family were away. The accommodation was ideal. I thoroughly enjoyed my stay and treated it like a holiday. I entered into the extensive range of activities which varied greatly to cater for all interests. The team was very helpful regarding food and
drink to meet individual needs. All staff were caring and friendly. The customer relations manager was extremely helpful in ensuring ground-floor accommodation was provided and in helping book my stay. I would highly recommend Mayfield View.
25 March 2026
Great, thoughtful, well trained, kind staff who go the extra mile to make the residents comfortable, happy, and well cared for in a modern, clean, and well appointed facility. The gardens, extra facilities such as the cafe, beauty parlour, cinema room, etc all make this an outstanding care home.
18 March 2026
Following an accident ( spillage) from my green 'filter' on the floor of my apartment. A stain was noticed on my reclining chair, which has not been removed. I await an upholsterer to provide me with an armchair. I have been waiting since (June - August) of 2025. I have no serious complaints apart
from this. I consider I am well looked after, Mayfield, and I furthermore do not have dementia, as most of the residents do. Just one more thing - the light in my upright cabinet is not working. Tim says he has ordered a replacement fitting, but nothing seems to be happening - I would dearly love for it to be working again.
17 February 2026
I am pleased to say my husband has been a resident at Mayfield View, Ilkley since mid-October 2025. The wonderful facilities ensured that he settled in straight away. His room is extremely comfortable and warm. The very caring, attentive staff are always on hand with a warm smile and assistance. As
I visit my husband most days for a few hours, we can still share a life together, join in activities and enjoy a coffee in the lovely cafe with our family and friends.
09 January 2026
The staff are all been very welcoming to my
Aunt. She has been taken care of & the most
Important of all she is really happy & content.
I would like to thank all the team for the great
Job they do which at times must be very difficult. They've always got a smile on there faces and have always
been very helpful and have followed up on any requests/ medical
Needs for Sheila by calling me and updating
me on her wellbeing.
17 November 2025
Soft furnishings and expensive fixtures and fittings do NOT provide hands on care for residents, that is down to care staff who, in my father's case, had the authority to make care planning and evaluation decisions autonomously, which were way above their experience and pay-grade. When management
were involved, they talked the talk but little else.
When suggestions, and then ultimately complaints, were made, over a three month period little changed resulting in unsafe care for my father who continued to fall and injure himself until we pro-actively intervened and called 999 ourselves when he was taken to hospital and died 5 days later.
Be aware that on a residential unit, if end of life medication is needed, it is provided by community District Nurses and NOT by nurses within the same building on a different floor. This is standard care home practice but unless it is explained (which it was not) your loved one is left in a limbo of pain and distress.
Be aware - LAST INSPECTED 2019.
29 October 2025
We've had an exemplary experience at Mayfield View. We moved from another home, and the difference has exceeded our hopes. Any issues are dealt with promptly. The staff are cheerful and friendly and have time for us. Although Mum gets frailer in many ways, her physical health is better. We are
reassured that she is in safe hands