Submit a Review for Oak Hall Care Home
Wispers Lane, Haslemere, GU27 1AB
View full details of Oak Hall Care HomeLatest Reviews for Oak Hall Care Home
14 January 2026
My mother resided at Oak Hall Care Home for seven years, during which time she was looked after with great care and compassion. She was one of the first residents and has sadly just passed away, but the staff of Oak Hall offered incredible support throughout. It was thanks to their timely call
that I was able to be with her as she left on her final journey, something for which I will always be immensely grateful. It is a truly beautiful building and my mother loved looking out of the windows at the trees and lawns, which was particularly important when she became immobile. Before that she could wander around and enjoy being in nature, it is always beautifully maintained. I could not recommend Oak Hall more highly, most of all for its incredible staff.
13 January 2026
Our mother needed urgent care after nearly a month in hospital. Jane and the team were amazing both in provision and their positive attitude. They knew our mother's needs to the point of telling us answers to questions we did not know to ask! They did everything possible for us, at incredibly short
notice, at a busy period to accommodate our mother and settle her in well. We visit daily and every staff member is exceptional. The atmosphere at the home is uplifting and this starts at the reception desk and extends to all the activities. Our mother is enjoying the multiple daily (3 a day!) activities, having lunch with people who she calls her new friends and taking in the beautiful surroundings. Our dog is enjoying our visits and being welcomed by residents. We are finding the care at Oak Hall exceptional. We cannot imagine our mother spending her close of life anywhere else.
18 December 2025
We are so thankful that our mum was able to spend her final days at Oak Hall after a difficult final hospital admission and grateful to Jane and all the team for their care for her over the last four years. Oak Hall had become mum's home and we will look back fondly on memories of grandchildren
playing on the lawn during visits and family gatherings in the lounge. Jane, Dawn, Gabi, Rosemarie and Ramona were always so helpful and patient with mum's needs and gave her a new lease of life - encouraging her to get into her wheelchair and get her mobility back - after a long spell bed bound in a previous nursing home setting. Thank you all
02 December 2025
As I had not seen your client for two years it really was a lovely surprise to see her in such lovely surroundings. I was most impressed by the cheerfulness of all the staff and this was also evident when visiting my mother, who is clearly well cared for both physically and mentally.
28 November 2025
Oak Hall has been the full time care of my mother since November 2023. I live in Australia, and this is my first visit since she joined the team. Ma has been exceptionally well looked after. The staff are excellent. The venue is great. Ma is looking really well. When she arrived initially, she was
very unwell. She is now in great form. Thank you very much.
28 November 2025
The staff are fabulous and provide outstanding care. The team is led by Dawn, Jane and Rosemarie. Each is outstanding in their own field. Above all, they care for all their residents.
I am in no doubt that my mother's quality of life is vastly improved by being in Oak Hall. Thank you.
03 November 2025
Being resident in Spain, I don't get to see my aunt that frequently. Last time I saw her was in the winter of 2023. Sadly, since then, she has suffered a debilitating stroke and is now confined to a wheelchair. On a recent trip to the UK, I visited my aunt at Oak Hall and was delighted to see how
well looked after she was. From her comfortable room, to the glorious grounds and building, and, of course, the dedicated and caring staff, I was so impressed with Oak Hall. My aunt is clearly happy and at home at Oak Hall which is the most important thing. We were able to have lunch together in the Bistro which gave my aunt the feeling that she was in a top class hotel rather than a care home. Just to add, the food was of an exceptionally high quality; clearly homemade, healthy and well-balanced. I can't recommend Oak Hall enough, and being so far away from my aunt, I feel comforted that she's in such good hands. I would unreservedly recommend Oak Hall for anyone's loved one.
13 October 2025
My wife suffers from dementia and Parkinson's. She has been in Oak Hall for over three years. The care she receives is first class and caring. The staff are excellent, kind and efficient, and the management is stable and assured.
10 October 2025
A very dear friend of ours was transferred to Oak Hall after a long stay in hospital after suffering a stroke. The care she has received from the nurses, staff, care assistants, physio all I've seen by the General Manager has been wonderful. Her room and the entire home is always spotless and
welcoming and we've enjoyed joining our friend in several activities during our visits. The grounds are beautiful too. The food also always smells amazing!
07 October 2025
I was very happy to see my friend looking so much better. The staff were very friendly and caring. I was impressed with the attention she received at Oak Hall. She is very happy and has settled in so well. Her bedroom is very nice and comfortable. I would love to go to Oak Hall if the time comes. It
was so clean.
26 September 2025
Very impressed with the care and attention, facilities and friendly, helpful staff.
26 September 2025
Level of care is very good and keeps improving. My mother is as happy as she could be, being in care.
25 September 2025
A dear friend was discharged from Hospital following a stroke into the care of Oak Hall. I cannot praise the Management and staff highly enough. The progress my friend has made since being there is astounding. She has become far more alert, her eating has improved enormously, and is now taking part
in an assortment of activities. Thank you to everyone involved in her care.
24 September 2025
After suffering a severe stroke resulting in the loss of the left side of her body my friend of over 50 years was in need of a care home as she was about to be discharged from hospital. As a result of my partners father being a very happy resident for over 3 years at Oak Hall it was a no brainer to
put her there. During her time at Oak Hall she has made a remarkable improvement. The staff are superb, so friendly and attentive. My friend has said that she is very happy where she is and has remarked several times how nice the people are there. I'm extremely happy she is in Oak Hall and thank all the staff for their kindness and diligence.
22 September 2025
On my visit (2 of us), drinks were left on the table, client unable to get to them. Client clearly lost weight, unable to feed herself, not sat positioned properly. Mouldy food found in room. Personal care obviously lacking, hair filthy, body very smelly (client apologised). Nurse bell left out of
reach. No stimulation.
27 August 2025
Lovely place, always meticulously clean.
27 August 2025
Excellent facilities, however the room of the resident could use more regular cleans. however due to his condition and hypersensitivity to sound, the cleaners cannot use vacuums. I would like them to instead at least clean with a broom and air freshener.
18 August 2025
My father has been a resident at Oak Hall, Haslemere for two and a half years and just turned 100 yrs old. He has just celebrated with a lovely family party in one of Oak Halls lovely lounge areas. All guests were made to feel very welcome. The staff and carers go above and beyond for him and
always make time for him. The enviroment is pleasant and very convenient for me to visit as I live locally. His medical needs are well taken care of and he is still very mentally active and I'm sure his excellent care has assisted with this. They make him feel very special and he is never lonely when family members can't be there with him.
11 August 2025
The team at Oakhall are amazing, nothing is too much trouble. The administrator kindly offered us the Library to host my father's 100th birthday with his extended family and friends (plus musicians). The chef provided an amazing cake and everyone had a lovely afternoon. The Oakhall team couldn't
have been more accommodating. They also made sure my father was dressed in his smart clothes, hair washed and styled before they brought him to his party. Thank you Oakhall team.
31 July 2025
My mother spent several weeks here before she died. The welcome and care received by my mother was wonderful throughout the days and the nights. The Manager set the tone with enormous kindness, dignity, professionalism and organisation, that I related to as an ex Nurse. My fears about my mother
dying were addressed through conversations facilitated by the Manager, with the Macmillan Service and visiting GP - both of whom were wonderful too. Their guidance was followed by the Nurses - who were some of the most kind people I have ever met. Equally, the Carers without exception - were wonderful. Their patience, kindness and personal care of our Mum was everything that I could have hoped for.
My family and I visited most of the time and felt loved and cared for too. That's quite something; it was unexpected, beautiful, and reflected the best of human kindness in our troubled world.
All the staff at Reception had a friendly word as we walked passed them to get coffee.
Latest Reviews for Oak Hall Care Home
14 January 2026
My mother resided at Oak Hall Care Home for seven years, during which time she was looked after with great care and compassion. She was one of the first residents and has sadly just passed away, but the staff of Oak Hall offered incredible support throughout. It was thanks to their timely call
that I was able to be with her as she left on her final journey, something for which I will always be immensely grateful. It is a truly beautiful building and my mother loved looking out of the windows at the trees and lawns, which was particularly important when she became immobile. Before that she could wander around and enjoy being in nature, it is always beautifully maintained. I could not recommend Oak Hall more highly, most of all for its incredible staff.
13 January 2026
Our mother needed urgent care after nearly a month in hospital. Jane and the team were amazing both in provision and their positive attitude. They knew our mother's needs to the point of telling us answers to questions we did not know to ask! They did everything possible for us, at incredibly short
notice, at a busy period to accommodate our mother and settle her in well. We visit daily and every staff member is exceptional. The atmosphere at the home is uplifting and this starts at the reception desk and extends to all the activities. Our mother is enjoying the multiple daily (3 a day!) activities, having lunch with people who she calls her new friends and taking in the beautiful surroundings. Our dog is enjoying our visits and being welcomed by residents. We are finding the care at Oak Hall exceptional. We cannot imagine our mother spending her close of life anywhere else.
18 December 2025
We are so thankful that our mum was able to spend her final days at Oak Hall after a difficult final hospital admission and grateful to Jane and all the team for their care for her over the last four years. Oak Hall had become mum's home and we will look back fondly on memories of grandchildren
playing on the lawn during visits and family gatherings in the lounge. Jane, Dawn, Gabi, Rosemarie and Ramona were always so helpful and patient with mum's needs and gave her a new lease of life - encouraging her to get into her wheelchair and get her mobility back - after a long spell bed bound in a previous nursing home setting. Thank you all
02 December 2025
As I had not seen your client for two years it really was a lovely surprise to see her in such lovely surroundings. I was most impressed by the cheerfulness of all the staff and this was also evident when visiting my mother, who is clearly well cared for both physically and mentally.
28 November 2025
Oak Hall has been the full time care of my mother since November 2023. I live in Australia, and this is my first visit since she joined the team. Ma has been exceptionally well looked after. The staff are excellent. The venue is great. Ma is looking really well. When she arrived initially, she was
very unwell. She is now in great form. Thank you very much.
28 November 2025
The staff are fabulous and provide outstanding care. The team is led by Dawn, Jane and Rosemarie. Each is outstanding in their own field. Above all, they care for all their residents.
I am in no doubt that my mother's quality of life is vastly improved by being in Oak Hall. Thank you.
03 November 2025
Being resident in Spain, I don't get to see my aunt that frequently. Last time I saw her was in the winter of 2023. Sadly, since then, she has suffered a debilitating stroke and is now confined to a wheelchair. On a recent trip to the UK, I visited my aunt at Oak Hall and was delighted to see how
well looked after she was. From her comfortable room, to the glorious grounds and building, and, of course, the dedicated and caring staff, I was so impressed with Oak Hall. My aunt is clearly happy and at home at Oak Hall which is the most important thing. We were able to have lunch together in the Bistro which gave my aunt the feeling that she was in a top class hotel rather than a care home. Just to add, the food was of an exceptionally high quality; clearly homemade, healthy and well-balanced. I can't recommend Oak Hall enough, and being so far away from my aunt, I feel comforted that she's in such good hands. I would unreservedly recommend Oak Hall for anyone's loved one.
13 October 2025
My wife suffers from dementia and Parkinson's. She has been in Oak Hall for over three years. The care she receives is first class and caring. The staff are excellent, kind and efficient, and the management is stable and assured.
10 October 2025
A very dear friend of ours was transferred to Oak Hall after a long stay in hospital after suffering a stroke. The care she has received from the nurses, staff, care assistants, physio all I've seen by the General Manager has been wonderful. Her room and the entire home is always spotless and
welcoming and we've enjoyed joining our friend in several activities during our visits. The grounds are beautiful too. The food also always smells amazing!
07 October 2025
I was very happy to see my friend looking so much better. The staff were very friendly and caring. I was impressed with the attention she received at Oak Hall. She is very happy and has settled in so well. Her bedroom is very nice and comfortable. I would love to go to Oak Hall if the time comes. It
was so clean.
26 September 2025
Very impressed with the care and attention, facilities and friendly, helpful staff.
26 September 2025
Level of care is very good and keeps improving. My mother is as happy as she could be, being in care.
25 September 2025
A dear friend was discharged from Hospital following a stroke into the care of Oak Hall. I cannot praise the Management and staff highly enough. The progress my friend has made since being there is astounding. She has become far more alert, her eating has improved enormously, and is now taking part
in an assortment of activities. Thank you to everyone involved in her care.
24 September 2025
After suffering a severe stroke resulting in the loss of the left side of her body my friend of over 50 years was in need of a care home as she was about to be discharged from hospital. As a result of my partners father being a very happy resident for over 3 years at Oak Hall it was a no brainer to
put her there. During her time at Oak Hall she has made a remarkable improvement. The staff are superb, so friendly and attentive. My friend has said that she is very happy where she is and has remarked several times how nice the people are there. I'm extremely happy she is in Oak Hall and thank all the staff for their kindness and diligence.
22 September 2025
On my visit (2 of us), drinks were left on the table, client unable to get to them. Client clearly lost weight, unable to feed herself, not sat positioned properly. Mouldy food found in room. Personal care obviously lacking, hair filthy, body very smelly (client apologised). Nurse bell left out of
reach. No stimulation.
27 August 2025
Lovely place, always meticulously clean.
27 August 2025
Excellent facilities, however the room of the resident could use more regular cleans. however due to his condition and hypersensitivity to sound, the cleaners cannot use vacuums. I would like them to instead at least clean with a broom and air freshener.
18 August 2025
My father has been a resident at Oak Hall, Haslemere for two and a half years and just turned 100 yrs old. He has just celebrated with a lovely family party in one of Oak Halls lovely lounge areas. All guests were made to feel very welcome. The staff and carers go above and beyond for him and
always make time for him. The enviroment is pleasant and very convenient for me to visit as I live locally. His medical needs are well taken care of and he is still very mentally active and I'm sure his excellent care has assisted with this. They make him feel very special and he is never lonely when family members can't be there with him.
11 August 2025
The team at Oakhall are amazing, nothing is too much trouble. The administrator kindly offered us the Library to host my father's 100th birthday with his extended family and friends (plus musicians). The chef provided an amazing cake and everyone had a lovely afternoon. The Oakhall team couldn't
have been more accommodating. They also made sure my father was dressed in his smart clothes, hair washed and styled before they brought him to his party. Thank you Oakhall team.
31 July 2025
My mother spent several weeks here before she died. The welcome and care received by my mother was wonderful throughout the days and the nights. The Manager set the tone with enormous kindness, dignity, professionalism and organisation, that I related to as an ex Nurse. My fears about my mother
dying were addressed through conversations facilitated by the Manager, with the Macmillan Service and visiting GP - both of whom were wonderful too. Their guidance was followed by the Nurses - who were some of the most kind people I have ever met. Equally, the Carers without exception - were wonderful. Their patience, kindness and personal care of our Mum was everything that I could have hoped for.
My family and I visited most of the time and felt loved and cared for too. That's quite something; it was unexpected, beautiful, and reflected the best of human kindness in our troubled world.
All the staff at Reception had a friendly word as we walked passed them to get coffee.