Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Kenwood House

stars
stars 12 November 2025
Our daughter has been living there for 10 years, she is very happy and gets on well with staff. We find the staff very friendly and welcoming when we visit. We know if our daughter has any problems the staff know how to help her. We know we can speak to management at any time if there are any
concerns.
Review from D W (Mother of Resident/Service User)
stars
stars 23 October 2025
We are very pleased with everything at Kenwood. All the staff are very welcoming when we visit. Our daughter always looks clean and is dressed very nicely. Sleeping is still not good, but that has always been the same. They do loads of activities, which is good. On the whole, we are very pleased
with everything.
Review from Margaret L (Mother of Resident/Service User)
stars
stars 21 October 2025
The review was good. I was asked a lot of things about my son, how he was being treated and how the staff got on with my son and the support that he gets in the home, and the staff. They do a great job. No major problems relating to my son. They do a great job, and they look after my son in every
way. I am very pleased with everything that I was asked relating to my son in the home.
Review from W C (Mother of Resident/Service User)