Kenwood House

14 Stoke Road, Stoke-on-Trent ST4 2DP
Review Us
8.9 3 Reviews
  • Kenwood House, Stoke-on-Trent
Kenwood House has trained staff who ensure residents’ privacy and dignity is maintained at all times.

Trained, caring staff give people the support they need.

Residents can enjoy a wide range of social activities to suit their interests.

Healthy, delicious food is served that meets residents' dietary requirements.

Care Provided by Kenwood House

Primary Care Categories

  • Learning Disability / Autism
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • For a maximum of 6 Service Users

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Kenwood House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Kenwood House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Deborah Powell-Small (Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (6)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Kenwood House always welcome visitors to their home, from professionals to families. Families like to call to make arrangements to pop in to see their loved ones, just in case they are out having adventures and doing things they enjoy.

Parking

  • Parking is to the rear of the home. The parking for the home is along Simons Place to the right. It's sign posted for staff and visitors.

8.9

Kenwood House has a Review Score of 8.9 (8.889) out of 10, based on 3 reviews in the last 2 years.
Over all time Kenwood House has 3 reviews.

Overall Experience
  • 1
  • 2
  • 0
  • 0
  • 0
Date Published
  • 3
  • 3
  • 3
  • 3
  • 0
Reviewer Connection to Kenwood House
  • 3
Total of 3, showing 1-3
Review from D W (Mother of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our daughter has been living there for 10 years, she is very happy and gets on well with staff. We find the staff very friendly and welcoming when we visit. We know if our daughter has any problems the staff know how to help her. We know we can speak to management at any time if there are any concerns.
Reply from Katy Stephens, Deputy manager at Kenwood House
Thank you for your kind words, we have built a positive relationship with your daughter and you as family, we appreciate your help contributions over the years.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret L (Mother of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very pleased with everything at Kenwood. All the staff are very welcoming when we visit. Our daughter always looks clean and is dressed very nicely. Sleeping is still not good, but that has always been the same. They do loads of activities, which is good. On the whole, we are very pleased with
everything.
Reply from Debbie Powell Small, RCM at Kenwood House
Thank you for you kind review and feedback of our home. We aim to provide excellent care and support for everyone in the Kenwood family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W C (Mother of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The review was good. I was asked a lot of things about my son, how he was being treated and how the staff got on with my son and the support that he gets in the home, and the staff. They do a great job. No major problems relating to my son. They do a great job, and they look after my son in every
way. I am very pleased with everything that I was asked relating to my son in the home.
Reply from Debbie Powell Small, RCM at Kenwood House
Thank you for your kind review. At Kenwood House our aims are to be person centred for each individual we support and to retain positive family relationships for both service users and our dedicated…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.9 (8.889)

Overview of Review Score

The Review Score of 8.9 (8.889) out of 10 for Kenwood House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.639 for Kenwood House is calculated as follows: ( (23 Excellents x 5) + (13 Goods x 4) ) ÷ 36 Ratings = 4.639
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.25 Points relating to the number of positive Reviews for Kenwood House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 6 registered maximum number of service users is 1.2, which has been reached with 3 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Kenwood House

What types of Care is Kenwood House registered for?

Learning Disability / Autism, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kenwood House have?

There are 6 Single Rooms.

What are the Facilities & Services at Kenwood House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kenwood House to the centre of Stoke-on-Trent?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kenwood House to verify any information. View our terms and conditions. Kenwood House has an Enhanced Service - more info.