Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Victory Socialcare Enterprise

stars
stars 04 November 2022
My grandmother settled well here and has a good rapport with two members of staff in particular. They both seem to look after her really well. She does like all the care home staff as well as office staff.
Review from Cain F (Grandson of Resident/Service User)
stars
stars 04 November 2022
My grandma-in-law has settled nicely and likes all the carers and staff.
Review from S F (Relative of Resident/Service User)
stars
stars 11 March 2022
From the first day I took my mum into respite, we have had no problems. It's a small and friendly care home, which makes you feel you get a personal touch.
Review from Mark F (Son of Resident/Service User)
stars
stars 08 December 2021
I can't say a lot as everything is superb.
Review from K B (Husband of Resident/Service User)
stars
stars 24 November 2021
My mother was transferred here from hospital for respite and assessment. The place is warm, clean, and pleasant. The staff are friendly, efficient and polite. My mother (who is 92) has gained weight whilst being here, she is happy and settled and has expressed a wish to stay. I am more than happy
for her to stay.
Review from J R (Son of Resident/Service User)
stars
stars 23 November 2020
Very pleased with care, professionalism and dignity shown towards client and family members.
Review from A C (Daughter of Resident/Service User)
stars
stars 17 December 2019
The care my mother has received from Victory Socialcare has been exemplary. The ladies come to her home every day to assist her getting up and showered, making her breakfast if she requires them to. They take great care of her and she loves them very much. The manager is always available to contact
if necessary and invoices on time each month.
Review from S A (Daughter of Resident/Service User)
stars
stars 11 October 2019
In May 2019, one of my relatives was sent here from hospital to receive his last care. What makes us happy about the centre is how clean it is and the staff, they are there to help and support the patients. I would love to give 100/100 - the best care service in Hull.
Review from P M (Relative of Resident/Service User)