Submit a Review for Barchester Queens Manor Care Home
565 Queensferry Road, Edinburgh, EH4 8DU
View full details of Barchester Queens Manor Care HomeLatest Reviews for Barchester Queens Manor Care Home
12 January 2026
My mum moved into Queens Manor a year ago. The genuine care and professionalism of every single one the staff has been amazing. Mum has made genuine friendships, she's encouraged to participate in all sorts of activities but her privacy and wishes are respected at all times. Can't recommend highly
enough.
08 January 2026
Our mother moved into Queens Manor last month - although its still early days, we have been very pleasantly surprised by the way she has settled. This is due to many factors - warm and friendly staff, a lovely bedroom with a view onto the garden, many different activities available, which she can
choose to join or not (depending on her mood). The care team do their best to accommodate her needs, even when she doesn't tell them what they are! She feels safe and content, which is a big relief for us.
22 December 2025
My mum moved to Queens Manor nearly 3 years ago and it has been a successful move from her perspective and that of the family.
Her room benefits from the modern full length windows and she has access from her room on to the patio and into the well situated and secure garden.
She is able to join
in with the extensive social activities as she wishes.
We have gotten to know the staff who support mum and have full confidence in the care provided.
Margaret, the manager, is visible, approachable and has a "can do" attitude.
02 December 2025
Our mum was one of Queens Manor's very first residents and she has always trusted and appreciated the care, humour and kindness of the staff who are very dedicated and knowledgeable. My sister and I have always been made to feel very welcome when visiting and the atmosphere is always cheerful and
full of purpose. In particular there is a feeling of mum's care being very genuine and professional, with everything being attended to promptly and us kept in the loop at all times.
03 November 2025
Made welcome from day 1.
All staff very friendly, professional and caring.
Nice relaxed atmosphere and nothing is a problem to staff.
16 October 2025
A lovely care home with a warm and welcoming atmosphere. All members of staff are extremely caring and approachable and my mum is treated with respect and dignity at all times. Her health has improved greatly in the time she has been there and she is happy and safe which is a comfort to our family.
12 August 2025
I am a retired OT with over 30yrs experience & have high expectations of care needs for our clients. My mother has been awaiting a POC for 4 months then had a fall requiring hospital admission then the assessment identified she required 24hr care. I have found this very difficult especially as mum
has been unhappy with me & wants to be independent. I know that a POC & I cannot meet my mum's needs but the care home team can & provide a level of support, care & socialisation that is enabling mum to regain her confidence, sense of self & flourish. The team have been amazing with mum & her face lights up when she sees any of them, they have been so supportive of me & listened when I'm struggling.
02 May 2025
I was extremely well looked after, with great respect and dignity, this was more like a five star hotel for which I am eternally greatful. All the staff were super.
24 April 2025
My friend is in this care home and it is amazing. It fills all her needs, personal care, medication, helping her get dressed, she gets her nails done, her hair done, podiatrist, the food is like a 5 star hotel, there are activities every day, trips out to lovely gardens, coffee shops and place of
interest. The staff are excellent, very keen to help with anything that is required. I would highly recommend Barchester Queens Manor Care Home.
03 April 2025
Staff are outstandingly kind and helpful - not just with my mother but all the family too. They were particularly helpful during a difficult transition period for my mother. During a recent visit from an overseas relative and new great grandson they put together a delicious tea so my mother could
entertain the family in one of their private living rooms - my mother very happy to be able to host the family in this way. Would highly recommend.
02 April 2025
Queens manor is a beautiful home with 5 star facilities. The food is good with amazing attention to detail from the chef and his team to the provision of mum's special diet. The care, compassion and friendliness of the staff made mum's respite stay a positive experience
21 February 2025
The Queens Manor showed an exceptional level of empathy and dedication during my aunts stay. Everyone was kind, responsive and gentle. My aunts dignity was at the forefront. I wholeheartedly recommend this care home and would not have wanted to be anywhere else at this difficult time. Thank you for
everything!
05 November 2024
Our family are delighted with all of the help that Barchester Queens Manor Care Home has given our mum. She has thrived dramatically since arriving in June. This has been due to the personal care and attention given to her by all of the staff. We are so pleased that she has got her sparkle back.
The admin assistant, in particular, was a breath of fresh air when we needed help most and she has continued to be a positive influence for Mum and all of her visitors.
20 September 2024
My mum is a resident of Barchester Queens Manor in Edinburgh. She tried respite at other care homes and really, really didn't like them. Queens Manor is a qualitative step up from those other homes.
The home is not too big, and there doesn't appear to be a high turnover of staff, so residents have
the time to form meaningful relationships with individual members of staff.
Time and care are given to residents' individual needs and wants. My mum has been encouraged to bring things from her family home to make her new room her own. When my mum had a tumble, appropriate care and due thought were given before contacting emergency services. Despite the mess she left behind, her room was spotless when she got back there the next day.
Mum's been there for almost 6 months, and there's been no real issues at all during that time.
10 September 2024
My gran has been living at Barchester Queens Manor Care Home for two years now and it is nothing short of excellent. The attention to detail, commitment of staff and care given is second to none. We attended their event on Saturday and it was amazing. The event brought great memories back for my
gran and allowed us time to spend at an event as a family. Who knows if this would have ever happened without Queens Manor. Thank you.
09 September 2024
I attended the Queens Manor Fringe festival with my family, what a great day for everyone! My gran loved everything that was going on from the street act, canapes, cocktail bar and Jazz band. It was all lovely and well organised. Staff always go above and beyond at Queens Manor and they are all
amazing. If anyone is looking for a fun, caring and beautiful place to live, look no further than Queens Manor.
21 August 2024
My mum enjoyed the recent Fringe event where a wonderful jazz singer performed songs from the past. The host was witty and welcoming and the singer was accompanied by 2 excellent musicians. The home had gone out of its way to organise an entertaining afternoon with drinks and homemade snacks.
My
mum is a fairly recent resident and, as a dementia patient, lives on the first floor. Initially, she took part in some activities and was included in 2 outings which she enjoyed very much. Unfortunately, she doesn't always realise what is on offer and relies on family or members of staff to encourage her to participate.
Otherwise, we have been very happy with the care my mum is receiving and appreciate the hard-working staff and the care they give to the residents.
24 June 2024
I visited with my Grandmother on their open day in May.
Staff were very welcoming and friendly along with great management.
The home offers plenty of opportunities for the residents.
The building was lovely and clean.
Would highly recommend it to anyone.
03 May 2024
Care home is a new build, well-designed, clean and tidy.
More importantly, all the staff are friendly, polite and very caring.
How they do the job I don't know!
26 April 2024
I had my lunch with Mum today. Excellent food and service served in a small private lounge with a lovely view of the garden adjoining the home and its car park. Highly recommend dining in to avoid the chilly weather outside. Lunch by the way was mushroom soup and chicken supreme.
Latest Reviews for Barchester Queens Manor Care Home
12 January 2026
My mum moved into Queens Manor a year ago. The genuine care and professionalism of every single one the staff has been amazing. Mum has made genuine friendships, she's encouraged to participate in all sorts of activities but her privacy and wishes are respected at all times. Can't recommend highly
enough.
08 January 2026
Our mother moved into Queens Manor last month - although its still early days, we have been very pleasantly surprised by the way she has settled. This is due to many factors - warm and friendly staff, a lovely bedroom with a view onto the garden, many different activities available, which she can
choose to join or not (depending on her mood). The care team do their best to accommodate her needs, even when she doesn't tell them what they are! She feels safe and content, which is a big relief for us.
22 December 2025
My mum moved to Queens Manor nearly 3 years ago and it has been a successful move from her perspective and that of the family.
Her room benefits from the modern full length windows and she has access from her room on to the patio and into the well situated and secure garden.
She is able to join
in with the extensive social activities as she wishes.
We have gotten to know the staff who support mum and have full confidence in the care provided.
Margaret, the manager, is visible, approachable and has a "can do" attitude.
02 December 2025
Our mum was one of Queens Manor's very first residents and she has always trusted and appreciated the care, humour and kindness of the staff who are very dedicated and knowledgeable. My sister and I have always been made to feel very welcome when visiting and the atmosphere is always cheerful and
full of purpose. In particular there is a feeling of mum's care being very genuine and professional, with everything being attended to promptly and us kept in the loop at all times.
03 November 2025
Made welcome from day 1.
All staff very friendly, professional and caring.
Nice relaxed atmosphere and nothing is a problem to staff.
16 October 2025
A lovely care home with a warm and welcoming atmosphere. All members of staff are extremely caring and approachable and my mum is treated with respect and dignity at all times. Her health has improved greatly in the time she has been there and she is happy and safe which is a comfort to our family.
12 August 2025
I am a retired OT with over 30yrs experience & have high expectations of care needs for our clients. My mother has been awaiting a POC for 4 months then had a fall requiring hospital admission then the assessment identified she required 24hr care. I have found this very difficult especially as mum
has been unhappy with me & wants to be independent. I know that a POC & I cannot meet my mum's needs but the care home team can & provide a level of support, care & socialisation that is enabling mum to regain her confidence, sense of self & flourish. The team have been amazing with mum & her face lights up when she sees any of them, they have been so supportive of me & listened when I'm struggling.
02 May 2025
I was extremely well looked after, with great respect and dignity, this was more like a five star hotel for which I am eternally greatful. All the staff were super.
24 April 2025
My friend is in this care home and it is amazing. It fills all her needs, personal care, medication, helping her get dressed, she gets her nails done, her hair done, podiatrist, the food is like a 5 star hotel, there are activities every day, trips out to lovely gardens, coffee shops and place of
interest. The staff are excellent, very keen to help with anything that is required. I would highly recommend Barchester Queens Manor Care Home.
03 April 2025
Staff are outstandingly kind and helpful - not just with my mother but all the family too. They were particularly helpful during a difficult transition period for my mother. During a recent visit from an overseas relative and new great grandson they put together a delicious tea so my mother could
entertain the family in one of their private living rooms - my mother very happy to be able to host the family in this way. Would highly recommend.
02 April 2025
Queens manor is a beautiful home with 5 star facilities. The food is good with amazing attention to detail from the chef and his team to the provision of mum's special diet. The care, compassion and friendliness of the staff made mum's respite stay a positive experience
21 February 2025
The Queens Manor showed an exceptional level of empathy and dedication during my aunts stay. Everyone was kind, responsive and gentle. My aunts dignity was at the forefront. I wholeheartedly recommend this care home and would not have wanted to be anywhere else at this difficult time. Thank you for
everything!
05 November 2024
Our family are delighted with all of the help that Barchester Queens Manor Care Home has given our mum. She has thrived dramatically since arriving in June. This has been due to the personal care and attention given to her by all of the staff. We are so pleased that she has got her sparkle back.
The admin assistant, in particular, was a breath of fresh air when we needed help most and she has continued to be a positive influence for Mum and all of her visitors.
20 September 2024
My mum is a resident of Barchester Queens Manor in Edinburgh. She tried respite at other care homes and really, really didn't like them. Queens Manor is a qualitative step up from those other homes.
The home is not too big, and there doesn't appear to be a high turnover of staff, so residents have
the time to form meaningful relationships with individual members of staff.
Time and care are given to residents' individual needs and wants. My mum has been encouraged to bring things from her family home to make her new room her own. When my mum had a tumble, appropriate care and due thought were given before contacting emergency services. Despite the mess she left behind, her room was spotless when she got back there the next day.
Mum's been there for almost 6 months, and there's been no real issues at all during that time.
10 September 2024
My gran has been living at Barchester Queens Manor Care Home for two years now and it is nothing short of excellent. The attention to detail, commitment of staff and care given is second to none. We attended their event on Saturday and it was amazing. The event brought great memories back for my
gran and allowed us time to spend at an event as a family. Who knows if this would have ever happened without Queens Manor. Thank you.
09 September 2024
I attended the Queens Manor Fringe festival with my family, what a great day for everyone! My gran loved everything that was going on from the street act, canapes, cocktail bar and Jazz band. It was all lovely and well organised. Staff always go above and beyond at Queens Manor and they are all
amazing. If anyone is looking for a fun, caring and beautiful place to live, look no further than Queens Manor.
21 August 2024
My mum enjoyed the recent Fringe event where a wonderful jazz singer performed songs from the past. The host was witty and welcoming and the singer was accompanied by 2 excellent musicians. The home had gone out of its way to organise an entertaining afternoon with drinks and homemade snacks.
My
mum is a fairly recent resident and, as a dementia patient, lives on the first floor. Initially, she took part in some activities and was included in 2 outings which she enjoyed very much. Unfortunately, she doesn't always realise what is on offer and relies on family or members of staff to encourage her to participate.
Otherwise, we have been very happy with the care my mum is receiving and appreciate the hard-working staff and the care they give to the residents.
24 June 2024
I visited with my Grandmother on their open day in May.
Staff were very welcoming and friendly along with great management.
The home offers plenty of opportunities for the residents.
The building was lovely and clean.
Would highly recommend it to anyone.
03 May 2024
Care home is a new build, well-designed, clean and tidy.
More importantly, all the staff are friendly, polite and very caring.
How they do the job I don't know!
26 April 2024
I had my lunch with Mum today. Excellent food and service served in a small private lounge with a lovely view of the garden adjoining the home and its car park. Highly recommend dining in to avoid the chilly weather outside. Lunch by the way was mushroom soup and chicken supreme.