Submit a Review for Ellwood Place Dementia Care Home
Ifield Park, Rusper Road, Crawley, RH11 0JE
View Full Details of Ellwood Place Dementia Care HomeLatest Reviews for Ellwood Place Dementia Care Home
25 June 2025
I am always made welcome but staff continue to focus their attention on caring for the residents. This is as it should be. My mother is clean and her hair is always combed and clipped back nicely. When my mother had a fall she was appropriately cared for whilst awaiting the paramedics and on her return from hospital. Thank you. It was lovely to visit the café and to see Mum welcomed there by a member of staff who not only remembered her name, but how she liked her coffee.
19 June 2025
My mother spent 5 years in the care of the staff at Elwood Place, Ifield Park, Crawley. During her long stay the staff worked tirelessly to help her with those aspects of her life that she needed assistance with. In addition to her physical needs, time was spent ensuring that she was mentally stimulated through various activities and the carers psyience and general interaction. As her dementia worsened, she needed more time and care which was always given with empathy, understanding and patience. The atmosphere of the home was that of 'a family' and it was of great comfort to us as her immediately family that we could relax in the knowledge that she was professionaly cared for.
18 June 2025
My relative has been a resident at Ellwood Place for16 months and is very happy there. She is very well cared for and always clean and nicely dressed. The staff are very caring and attentive to all the residents. Over the last year, Ellwood Place has undergone a great refurbishment in the living areas and has been decorated and furnished to a very high standard making it a very relaxing and comfortable place for the residents and visitors too. When we visit we are always made very welcome and offered refreshment and the staff always ensure that we are able to have a comfortable area to sit with our relative for the visit . It gives me great peace of mind to know that my relative is being so well cared for .
18 June 2025
I am very pleased with all staff in Ellwood especially permanent Senior Carer who know residents very well and Deputy Manager who been here for a year. The place run sooth, with nice calm atmosphere, could not find better place for my mum as Ellwood place. Lady Senior carer and Man Deputy manager run that place i will say to outstanding standard of care. My mum wasn't long there but long enough to see warmness, calmness, compassion and homely atmosphere. When mum was on EOL they always fins time to come to her room and spend time with her even if was so busy they always been there with us, support my mum emotionally but also myself and my sister, we build so good relationship with staff but especially with Senior carer and deputy manager, as those 2 you will see them all the time and they are very easy to talk and give correct advice.
22 November 2023
There is a happy atmosphere in Elwood. I am always made welcome by the carers. I have been visiting for 5 years. The relationship between the carers and the residents is very good, warm, helpful and affectionate.
06 November 2023
The carers are always cheerful and attentive to the residents. Mum is cared for well and is clean and tidy. If any issues arise, one of the seniors contacts me to keep me updated and explain the situation in a clear manner, but always with thought to the interests of both the resident and her family. I have the freedom to visit Mum at any time or to phone and get an update about her at any time. I am very happy with delegating my mum's care to Ellwood Place.
03 August 2022
My mum has been in Ellwood for around 3 years. I was really worried about my mum going into a care home but I didn't need to worry. The overall experience has been really positive. The home is like a big family. The staff show exceptional kindness and are very patient and caring. The residents are always involved in some sort of activity. The activity staff are exceptional. All the staff are always friendly and cheerful despite what must be a very difficult job.
Latest Reviews for Ellwood Place Dementia Care Home
25 June 2025
I am always made welcome but staff continue to focus their attention on caring for the residents. This is as it should be. My mother is clean and her hair is always combed and clipped back nicely. When my mother had a fall she was appropriately cared for whilst awaiting the paramedics and on her return from hospital. Thank you. It was lovely to visit the café and to see Mum welcomed there by a member of staff who not only remembered her name, but how she liked her coffee.
19 June 2025
My mother spent 5 years in the care of the staff at Elwood Place, Ifield Park, Crawley. During her long stay the staff worked tirelessly to help her with those aspects of her life that she needed assistance with. In addition to her physical needs, time was spent ensuring that she was mentally stimulated through various activities and the carers psyience and general interaction. As her dementia worsened, she needed more time and care which was always given with empathy, understanding and patience. The atmosphere of the home was that of 'a family' and it was of great comfort to us as her immediately family that we could relax in the knowledge that she was professionaly cared for.
18 June 2025
My relative has been a resident at Ellwood Place for16 months and is very happy there. She is very well cared for and always clean and nicely dressed. The staff are very caring and attentive to all the residents. Over the last year, Ellwood Place has undergone a great refurbishment in the living areas and has been decorated and furnished to a very high standard making it a very relaxing and comfortable place for the residents and visitors too. When we visit we are always made very welcome and offered refreshment and the staff always ensure that we are able to have a comfortable area to sit with our relative for the visit . It gives me great peace of mind to know that my relative is being so well cared for .
18 June 2025
I am very pleased with all staff in Ellwood especially permanent Senior Carer who know residents very well and Deputy Manager who been here for a year. The place run sooth, with nice calm atmosphere, could not find better place for my mum as Ellwood place. Lady Senior carer and Man Deputy manager run that place i will say to outstanding standard of care. My mum wasn't long there but long enough to see warmness, calmness, compassion and homely atmosphere. When mum was on EOL they always fins time to come to her room and spend time with her even if was so busy they always been there with us, support my mum emotionally but also myself and my sister, we build so good relationship with staff but especially with Senior carer and deputy manager, as those 2 you will see them all the time and they are very easy to talk and give correct advice.
22 November 2023
There is a happy atmosphere in Elwood. I am always made welcome by the carers. I have been visiting for 5 years. The relationship between the carers and the residents is very good, warm, helpful and affectionate.
06 November 2023
The carers are always cheerful and attentive to the residents. Mum is cared for well and is clean and tidy. If any issues arise, one of the seniors contacts me to keep me updated and explain the situation in a clear manner, but always with thought to the interests of both the resident and her family. I have the freedom to visit Mum at any time or to phone and get an update about her at any time. I am very happy with delegating my mum's care to Ellwood Place.
03 August 2022
My mum has been in Ellwood for around 3 years. I was really worried about my mum going into a care home but I didn't need to worry. The overall experience has been really positive. The home is like a big family. The staff show exceptional kindness and are very patient and caring. The residents are always involved in some sort of activity. The activity staff are exceptional. All the staff are always friendly and cheerful despite what must be a very difficult job.