Submit a Review for Candlewood House
Bentley Drive, London, NW2 2TD
View Full Details of Candlewood HouseLatest Reviews for Candlewood House
08 October 2025
Candlewood House care home is very clean. Everybody is always very friendly and helpful. There is lots of activities for residents to engage in and visitors of residents are made to feel very welcome and kept updated upon the residents.
06 October 2025
The care home is excellent. Any problems I have are caused by or related to Parkinson's disease.
02 October 2025
We didn't know that care homes like Candlewood existed! The staff are warm, diligent and charming towards my mother, who has a fracture. The building and interiors are very well maintained and well designed - apparently it was completely refurbished in 2021 - and my mother's visitors have all commented on how it ressembles a designer country hotel. We've been happy with the different activities that are put on, and my mother has surprisingly joined in with most of them! Candlewood have made it easy for her to feel safe, she is so well looked after; and as an ex healthcare professional, she is not easy to impress!
30 September 2025
The staff are very kind & considerate & take care of all the residents. The manager is very very kind & listens to all we say.
30 September 2025
Candlewood House is the best care home I have ever visited and I have been to quite a few with two parents living in care homes for years. I know my 94 year old mother is safe and secure, well fed, well looked after and making friends. She is better in herself today than she has been for years. Thank you.
21 August 2025
I cannot praise Candlewood's carers highly enough. I was so happy and relieved to see my dear friend residing in a home with such caring and dedicated staff. There was a feeling of warmth and care each time I visited. On top of that, Candlewood Home is recently built, nicely furnished and sparkling clean. I hope the company value their caring staff because they really are their best asset!
08 August 2025
Overwhelmingly welcoming & friendly staff! They took the time to make a personal introduction and provided useful information about my grandma. The facilities were clean throughout & visitors were catered for. My grand-mother only has positive views of the facilities & staff.
08 August 2025
Initial impressions on entry are excellent: a welcoming space, bright and contemporary. The staff greet you and engage with you readily. The menu looks excellent, with a variety of dishes.
08 August 2025
Candlewood House is an extremely good care home. The staff and care are outstanding. Without exception every single staff member give their all. So happy my mum is here! Thank you, everyone.
08 August 2025
Very pleasant visit, made us feel extremely welcome and it feels like a good home. Grandma looks happy, stimulated and better than ever, thank you!
07 August 2025
Veyr nice place, the staff is excellent. Very good quality services.
07 August 2025
The staff are cheerful & caring. The management of the care home take all concerns seriously and try to go above and beyond to make the care home a home for residents.
29 July 2025
My father settled into life at Candlewood House immediately. He receives excellent, friendly care, and he has a lovely circle of friends amongst his fellow residents. The room are bright, cheerful, welcoming and homely, and the programme of entertainment offers something of interest for all. Moving my father to Candlewood really was the best decision, and he hasn't looked back. He is safe, happy and cared for to a very high level, and it is a wonderful place to visit him.
29 July 2025
I found my 3-week respite at Candlewood a very pleasant transition between hospital and home. It is indeed a tonic to be greeted by so many smiling and friendly faces throughout, and a warm welcome is generously displayed to all outside visitors. Thank you to all, from management to junior employees at Candlewood House.
29 July 2025
Life has changed dramatically for my father since moving into Candlewood House. He is surrounded by caring, cheerful staff in a safe and beautiful environment. The design of the home lends well to socialisation, and my father has made friends. There are a varied range of activities which he enjoys. I continue to be impressed by the professional staff and the warm, caring environment.
09 June 2025
Well Candlewood House what a wonderful place. What amazing staff. Nothing is too much trouble for any of them. My husband is still getting used to his routine but slowly he is getting used to it. I think it is an amazing place.
04 June 2025
I would highly recommend this care home for giving exemplary care for our father's final few months. The support we received at this difficult time was first class.
04 June 2025
From visiting Candlewood Care Home I can understand that all the residents are well looked after by the carers and staff who run the home. Everybody is happy. Everything is excellent in the care home.
19 May 2025
The manager and her very capable team did right by our father and in the process made a big difference to the quality of the last phase of his life. Their care interventions and consideration certainly lengthened his time by several months - this sometimes involved late night and early morning calls and at one point a member of staff even came in from home to hold his hand and reassure him. The team formed relationships with him that went beyond what you might expect treating our, at times, demanding father, with respect, dignity and going out of their way to accommodate his requests. He was impressed by and liked the individuals that cared for him. Being able to have his books and pictures round him helped make the room his own. How they do this with such compassion and humor day in, day out is quite something.
20 March 2025
My friend has cancer of the oesophagus and after 2 stints in hospital he was too weak to go home. He was referred to Candlewood House. It was perfect, lots of room in general including his own room, very easy access, friendly and at meal times it always smelled delicious. There is always a choice of hot and cold drinks and snacks for family and guests too. Due to how weak he was, my friend never took part in any of the available activities. The cancer spread too fast taking him from us too soon. As someone who worked in a home before, Candlewood House is the perfect place. I'd be happy to visit my own family here if it came to that.
Latest Reviews for Candlewood House
08 October 2025
Candlewood House care home is very clean. Everybody is always very friendly and helpful. There is lots of activities for residents to engage in and visitors of residents are made to feel very welcome and kept updated upon the residents.
06 October 2025
The care home is excellent. Any problems I have are caused by or related to Parkinson's disease.
02 October 2025
We didn't know that care homes like Candlewood existed! The staff are warm, diligent and charming towards my mother, who has a fracture. The building and interiors are very well maintained and well designed - apparently it was completely refurbished in 2021 - and my mother's visitors have all commented on how it ressembles a designer country hotel. We've been happy with the different activities that are put on, and my mother has surprisingly joined in with most of them! Candlewood have made it easy for her to feel safe, she is so well looked after; and as an ex healthcare professional, she is not easy to impress!
30 September 2025
The staff are very kind & considerate & take care of all the residents. The manager is very very kind & listens to all we say.
30 September 2025
Candlewood House is the best care home I have ever visited and I have been to quite a few with two parents living in care homes for years. I know my 94 year old mother is safe and secure, well fed, well looked after and making friends. She is better in herself today than she has been for years. Thank you.
21 August 2025
I cannot praise Candlewood's carers highly enough. I was so happy and relieved to see my dear friend residing in a home with such caring and dedicated staff. There was a feeling of warmth and care each time I visited. On top of that, Candlewood Home is recently built, nicely furnished and sparkling clean. I hope the company value their caring staff because they really are their best asset!
08 August 2025
Overwhelmingly welcoming & friendly staff! They took the time to make a personal introduction and provided useful information about my grandma. The facilities were clean throughout & visitors were catered for. My grand-mother only has positive views of the facilities & staff.
08 August 2025
Initial impressions on entry are excellent: a welcoming space, bright and contemporary. The staff greet you and engage with you readily. The menu looks excellent, with a variety of dishes.
08 August 2025
Candlewood House is an extremely good care home. The staff and care are outstanding. Without exception every single staff member give their all. So happy my mum is here! Thank you, everyone.
08 August 2025
Very pleasant visit, made us feel extremely welcome and it feels like a good home. Grandma looks happy, stimulated and better than ever, thank you!
07 August 2025
Veyr nice place, the staff is excellent. Very good quality services.
07 August 2025
The staff are cheerful & caring. The management of the care home take all concerns seriously and try to go above and beyond to make the care home a home for residents.
29 July 2025
My father settled into life at Candlewood House immediately. He receives excellent, friendly care, and he has a lovely circle of friends amongst his fellow residents. The room are bright, cheerful, welcoming and homely, and the programme of entertainment offers something of interest for all. Moving my father to Candlewood really was the best decision, and he hasn't looked back. He is safe, happy and cared for to a very high level, and it is a wonderful place to visit him.
29 July 2025
I found my 3-week respite at Candlewood a very pleasant transition between hospital and home. It is indeed a tonic to be greeted by so many smiling and friendly faces throughout, and a warm welcome is generously displayed to all outside visitors. Thank you to all, from management to junior employees at Candlewood House.
29 July 2025
Life has changed dramatically for my father since moving into Candlewood House. He is surrounded by caring, cheerful staff in a safe and beautiful environment. The design of the home lends well to socialisation, and my father has made friends. There are a varied range of activities which he enjoys. I continue to be impressed by the professional staff and the warm, caring environment.
09 June 2025
Well Candlewood House what a wonderful place. What amazing staff. Nothing is too much trouble for any of them. My husband is still getting used to his routine but slowly he is getting used to it. I think it is an amazing place.
04 June 2025
I would highly recommend this care home for giving exemplary care for our father's final few months. The support we received at this difficult time was first class.
04 June 2025
From visiting Candlewood Care Home I can understand that all the residents are well looked after by the carers and staff who run the home. Everybody is happy. Everything is excellent in the care home.
19 May 2025
The manager and her very capable team did right by our father and in the process made a big difference to the quality of the last phase of his life. Their care interventions and consideration certainly lengthened his time by several months - this sometimes involved late night and early morning calls and at one point a member of staff even came in from home to hold his hand and reassure him. The team formed relationships with him that went beyond what you might expect treating our, at times, demanding father, with respect, dignity and going out of their way to accommodate his requests. He was impressed by and liked the individuals that cared for him. Being able to have his books and pictures round him helped make the room his own. How they do this with such compassion and humor day in, day out is quite something.
20 March 2025
My friend has cancer of the oesophagus and after 2 stints in hospital he was too weak to go home. He was referred to Candlewood House. It was perfect, lots of room in general including his own room, very easy access, friendly and at meal times it always smelled delicious. There is always a choice of hot and cold drinks and snacks for family and guests too. Due to how weak he was, my friend never took part in any of the available activities. The cancer spread too fast taking him from us too soon. As someone who worked in a home before, Candlewood House is the perfect place. I'd be happy to visit my own family here if it came to that.