Submit a Review for Upton Mill Care Home
Mercer Way, Off Quercus Road, Tetbury, GL8 8FH
View full details of Upton Mill Care HomeLatest Reviews for Upton Mill Care Home
13 March 2026
Upton Care Home is truly exceptional. The facility is spotless and tidy, but it's the atmosphere that really stands out-it is so friendly and welcoming.
My grandfather loves the staff here; he feels safe, genuinely listened to, and is treated with so much dignity. The nursing care is amazing, the
activities are fun and engaging, and the food is a solid 5 stars! I wouldn't hesitate to recommend Upton to any family looking for the best care for their loved ones.
12 March 2026
Our experience could not have been better in difficult circumstances. I would particularly praise Teresa on reception and Correna, the manager for exceptional service. Our father went in for respite care with a plan to become permanent. A health crisis meant he only stayed a few days before dying in
hospital. The home was incredibly flexible and supportive.
26 February 2026
My stepmother has only been here for a short while. but I have visited on several occasions and the facilities are vary good and well maintained. in fact, everything is very clean and tidy. Most of all , the staff are very friendly and kind and helpful
24 February 2026
My mum is currently on respite and will be going permanent soon, I was so weary of my mum going into a home but Upton Mill really put my mind at ease with everything, the staff are amazing in every way and I feel like they are my other little family already and my mum absolutely loves it there as we
were so sure she wouldn't like it but they have all made her feel so welcome and I can start to get some sleep knowing she's safe and happy.. I have been to other care homes but Upton mill stands out above all the rest of them. Highly recommended. Plus my dogs get treats and cuddles from everyone..
23 February 2026
Recently visited a friend and I'm Really pleased my friend is here, there are lovely friendly staff and very welcoming, facilities are fabulous and very clean,
It is an amazing place would highly recommend
06 February 2026
My Mother has been a resident for several years now and I am pleased to say that the care, compassion, dining and social events are impressive and continually being discussed and tweeked/improved at resident/relative meetings with Home Manager Alyson Day and staff to provide the best experience
possible for the residents and relatives. The staff know my Mother well and all her challenges with her health and give her exemplary care, thank you.
06 February 2026
After visiting the home, I was pleasantly surprised by how welcoming, warm and intimate it felt. The communal areas are clean and beautifully designed, and the staff were very accommodating straight from arrival. Very happy.
06 February 2026
Excellent care home. The staff are so caring and responsive to my mother's needs. Her room is kept very clean and the activities are great. She is very happy here.
30 January 2026
My father is very happy, looking forward to his trip to Kemble Airfield. The staff are very attentive to his needs. There is always a warm welcome from the staff when we visit.
30 January 2026
Dad has been a resident here for nearly two years. During this time the home has improved on what was already a very high standard and must now be ranked among the best. The staff are always very friendly, nothing is too much trouble, and they all have a good positive attitude. The food is of a high
standard with a good variety served in a very well laid out restaurant area. Christmas entertainment was very good with a large amount of activities taking place to keep everybody happy and feel in the festive mood.
Christmas presents were given to the residents which were a nice touch, you could see someone had taken time to actually pick the presents individually. Activities have really been stepped up a notch during the last year with a large choice to choose from.
Moving a loved one into a care home is always going to be a tough decision, but knowing Dad is at Upton Mill has made it a lot more bearable.
30 January 2026
So many activities, and a very inclusive community, mum really enjoyed the entire festive period. The staff seem to really care, and the care home is kept to immaculate standards. I would highly recommend the care home.
29 January 2026
I can't praise the home enough! The level of nursing care is extremely good, the friendliness and efficiency of all the staff is wonderful. The receptionists are so welcoming they make you feel cared for. Nothing is too much effort for them including a friendly chat, ensuring you feel listened too
and being there for the residents and guests in the Bistro. I'm certain they do the job of 2 people as they always have so much to do, but always with a smile.
The activities staff are a breath of fresh air, always upbeat and encourage the residents to participate in the many varied activities they organise. I thoroughly enjoy joining in and being part of the 'Upton Mill Family'.
Christmas was so magical with the home resembling a 'Santas Grotto' Well done all the staff.
I particularly enjoy and am always impressed at the special days that are organised. In January The Burns Night celebrations were superb. Most impressive is the way the home engage with the community especially the children
29 January 2026
Upton Mill has given us the opportunity as a family for mum to have 24hrs care like in her own room given her the feeling of independence but the security of knowing people are around. Staff have a good understanding of mum's needs (dementia) & go above & beyond. When mum came to Upton Mill she
thought it was a hotel & very posh!
29 January 2026
My mother, diagnosed with dementia & Alzheimer's, moved in to Upton Mill 1st Dec 2025. She was welcomed with a beautiful room, lovely meals and plenty of company. Loneliness had been a big issue along with care needs and all staff have professionally supported a transition to Upton Mill.
29 January 2026
Since visiting Upton Mill my view on care homes has changed. Upton Mill never fails to surprise. The effort they put into looking after the residents is second to none. I've seen a few residents have their 100th birthday at Upton and all I can say is wow. Just wonderful! The care home is so clean
with great facilities and entertainment, the food looks great and the staff are so helpful & caring. Not afraid to get old now.
13 January 2026
Lovely supportive staff and lots of activities for residents. Nurses and carers know my father well and are always ready to help and advise
13 January 2026
It was wonderful this afternoon visiting my aunt. The staff couldn't have been more kind and friendly. We had a delicious lunch together and then a fabulous surprise, Charlie organised it as she knows Julie was a ballet dancer.
Julie loved it and it was such a treat at Christmas.
The experience
here, the atmosphere, the care and kindness I couldn't speak more highly of.
30 December 2025
Visited a family friend here,
Thought it deserved a review!
This place is like a breath of fresh air for our elderly community! Staff were so lovely
Such lovely events put on for the residents!
I attended the Christmas fair
And have visited on other occasions
Just lovely warming feel
around this care setting
18 December 2025
Since my mother moved into Upton Mill she has visibly improved in both physical and mental health. My initial feelings of guilt and anxiety about my mother moving from her home of 50 years were gradually, then fully eased, as she settled into her new and chosen home. The staff are caring kind and
supportive. They are also aware of how such a move affects close relatives, providing support there too. My mother has become more mobile and found friends, at the age of 97, when she had previously become lonely and sad. Thank you.
18 December 2025
Excellent facilities and atmosphere. Staff work very hard, multitasking.
Latest Reviews for Upton Mill Care Home
13 March 2026
Upton Care Home is truly exceptional. The facility is spotless and tidy, but it's the atmosphere that really stands out-it is so friendly and welcoming.
My grandfather loves the staff here; he feels safe, genuinely listened to, and is treated with so much dignity. The nursing care is amazing, the
activities are fun and engaging, and the food is a solid 5 stars! I wouldn't hesitate to recommend Upton to any family looking for the best care for their loved ones.
12 March 2026
Our experience could not have been better in difficult circumstances. I would particularly praise Teresa on reception and Correna, the manager for exceptional service. Our father went in for respite care with a plan to become permanent. A health crisis meant he only stayed a few days before dying in
hospital. The home was incredibly flexible and supportive.
26 February 2026
My stepmother has only been here for a short while. but I have visited on several occasions and the facilities are vary good and well maintained. in fact, everything is very clean and tidy. Most of all , the staff are very friendly and kind and helpful
24 February 2026
My mum is currently on respite and will be going permanent soon, I was so weary of my mum going into a home but Upton Mill really put my mind at ease with everything, the staff are amazing in every way and I feel like they are my other little family already and my mum absolutely loves it there as we
were so sure she wouldn't like it but they have all made her feel so welcome and I can start to get some sleep knowing she's safe and happy.. I have been to other care homes but Upton mill stands out above all the rest of them. Highly recommended. Plus my dogs get treats and cuddles from everyone..
23 February 2026
Recently visited a friend and I'm Really pleased my friend is here, there are lovely friendly staff and very welcoming, facilities are fabulous and very clean,
It is an amazing place would highly recommend
06 February 2026
My Mother has been a resident for several years now and I am pleased to say that the care, compassion, dining and social events are impressive and continually being discussed and tweeked/improved at resident/relative meetings with Home Manager Alyson Day and staff to provide the best experience
possible for the residents and relatives. The staff know my Mother well and all her challenges with her health and give her exemplary care, thank you.
06 February 2026
After visiting the home, I was pleasantly surprised by how welcoming, warm and intimate it felt. The communal areas are clean and beautifully designed, and the staff were very accommodating straight from arrival. Very happy.
06 February 2026
Excellent care home. The staff are so caring and responsive to my mother's needs. Her room is kept very clean and the activities are great. She is very happy here.
30 January 2026
My father is very happy, looking forward to his trip to Kemble Airfield. The staff are very attentive to his needs. There is always a warm welcome from the staff when we visit.
30 January 2026
Dad has been a resident here for nearly two years. During this time the home has improved on what was already a very high standard and must now be ranked among the best. The staff are always very friendly, nothing is too much trouble, and they all have a good positive attitude. The food is of a high
standard with a good variety served in a very well laid out restaurant area. Christmas entertainment was very good with a large amount of activities taking place to keep everybody happy and feel in the festive mood.
Christmas presents were given to the residents which were a nice touch, you could see someone had taken time to actually pick the presents individually. Activities have really been stepped up a notch during the last year with a large choice to choose from.
Moving a loved one into a care home is always going to be a tough decision, but knowing Dad is at Upton Mill has made it a lot more bearable.
30 January 2026
So many activities, and a very inclusive community, mum really enjoyed the entire festive period. The staff seem to really care, and the care home is kept to immaculate standards. I would highly recommend the care home.
29 January 2026
I can't praise the home enough! The level of nursing care is extremely good, the friendliness and efficiency of all the staff is wonderful. The receptionists are so welcoming they make you feel cared for. Nothing is too much effort for them including a friendly chat, ensuring you feel listened too
and being there for the residents and guests in the Bistro. I'm certain they do the job of 2 people as they always have so much to do, but always with a smile.
The activities staff are a breath of fresh air, always upbeat and encourage the residents to participate in the many varied activities they organise. I thoroughly enjoy joining in and being part of the 'Upton Mill Family'.
Christmas was so magical with the home resembling a 'Santas Grotto' Well done all the staff.
I particularly enjoy and am always impressed at the special days that are organised. In January The Burns Night celebrations were superb. Most impressive is the way the home engage with the community especially the children
29 January 2026
Upton Mill has given us the opportunity as a family for mum to have 24hrs care like in her own room given her the feeling of independence but the security of knowing people are around. Staff have a good understanding of mum's needs (dementia) & go above & beyond. When mum came to Upton Mill she
thought it was a hotel & very posh!
29 January 2026
My mother, diagnosed with dementia & Alzheimer's, moved in to Upton Mill 1st Dec 2025. She was welcomed with a beautiful room, lovely meals and plenty of company. Loneliness had been a big issue along with care needs and all staff have professionally supported a transition to Upton Mill.
29 January 2026
Since visiting Upton Mill my view on care homes has changed. Upton Mill never fails to surprise. The effort they put into looking after the residents is second to none. I've seen a few residents have their 100th birthday at Upton and all I can say is wow. Just wonderful! The care home is so clean
with great facilities and entertainment, the food looks great and the staff are so helpful & caring. Not afraid to get old now.
13 January 2026
Lovely supportive staff and lots of activities for residents. Nurses and carers know my father well and are always ready to help and advise
13 January 2026
It was wonderful this afternoon visiting my aunt. The staff couldn't have been more kind and friendly. We had a delicious lunch together and then a fabulous surprise, Charlie organised it as she knows Julie was a ballet dancer.
Julie loved it and it was such a treat at Christmas.
The experience
here, the atmosphere, the care and kindness I couldn't speak more highly of.
30 December 2025
Visited a family friend here,
Thought it deserved a review!
This place is like a breath of fresh air for our elderly community! Staff were so lovely
Such lovely events put on for the residents!
I attended the Christmas fair
And have visited on other occasions
Just lovely warming feel
around this care setting
18 December 2025
Since my mother moved into Upton Mill she has visibly improved in both physical and mental health. My initial feelings of guilt and anxiety about my mother moving from her home of 50 years were gradually, then fully eased, as she settled into her new and chosen home. The staff are caring kind and
supportive. They are also aware of how such a move affects close relatives, providing support there too. My mother has become more mobile and found friends, at the age of 97, when she had previously become lonely and sad. Thank you.
18 December 2025
Excellent facilities and atmosphere. Staff work very hard, multitasking.