Very good. Staff very helpful and caring. Liberty House very clean and friendly environment. Couldn't have picked a better care home for my husband to be in.
04 March 2026
The staff member had made a beautiful presentation for our special Valentines lunch. She waited on us and we were served a lovely meal. Other staff supported her and we had a very happy experience. Nothing too much trouble. Thank you very much to everyone involved.
16 February 2026
Under the previous manager the experience of admitting my mum was a complete nightmare (July '25). We had to navigate the system blindfold and found things out by chance. Now, however, the management team are very supportive and take notice of any personal requests. The medical care is very good
providing prompt and regular intervention. The carers are excellent but do seem to be overworked, tired and stressed out.
11 February 2026
Lovely home.
Good staff.
Lovely support team.
Very helpful team - meet mums needs.
11 February 2026
Mum is a new resident at Liberty House, she has settled in well.
The home is clean, modern and well laid out. The staff are friendly, helpful and keep us informed. We feel that the home has a relaxed feeling, which makes visitors feel very welcome.
11 February 2026
Christmas at the home was a wonderful experience. There were lots of activities for residents and family/ friends to participate in. The staff went above and beyond expectations. It was lovely to see decorations on christmas trees that the residents had made. We had a brilliant afternoon tea, and
the elf day was superb. The staff here are wonderful and a great asset to Liberty care home. They all deserve recognition for what they do!
14 November 2025
I can only say since the new manager has taken over everyone is much happier in themselves. Management is easier to talk to, nothing is too much trouble. All staff are so polite and cannot do enough for you. Then entertainment team are a massive plus, always on the go and terrific. They do some
fabulous activities which also can include families to join in. A big thank you to you all. Keep up the good work. A big thank you to Shelby when we first came to view the care home, was very obliging and listened to my concerns. This is a happy home my mum calls it Liberty Hotel!! Keep the good work up girls and boys!
07 November 2025
From what I can see from my weekly visits mum is happy though now not able to join in with activities etc. Im told that she eats well. I have regular calls to update her care plan. Staff are friendly, I am however surprised at the number of managers over the last 4 1/2 years.
11 July 2025
Our relative moved into Liberty House 6 weeks ago and has settled very well. The staff are all extremely friendly and helpful and welcoming. Our relative has developed a good relationship with them all. Her room is lovely: - very comfortable and well-equipped. She loves the meals! She is very well
looked after at LH. and we are grateful for their support.
09 April 2025
Medication mix up first week.
Sometimes not given sippy cup and when given one many have been chewed - need throwing away.
Curtains not opened sometimes in the day. Mum bed bound and has Alzheimer's so sometimes doesn't know if it is day or night time.
Asked from day one if she could have her
hair cut and it took 9 weeks.
Was changed after a bowel movement and excrement left smeared on bed bumper. Had to request it be cleaned.
One hearing aid and one pair of glasses gone missing.
Had to keep requesting if mum could have a bath as doesn't like showers.
Not checking she has swallowed tablets - I have found some on floor and glasses case part chewed. Great grandchildren there one day when found on floor.
Specifically requested her glasses and hearing aid taken with her to an ophthalmic appointment at hospital but they were not.
19 February 2025
Shocking level of care. They have no level of care for vulnerable people. They leave people in soiled sheets, unwashed and looking unkempt. Staff seem to be more interested in their mobile phones. All personal clothing and valuables disappear. Please avoid this place as it is not fit for purpose.
12 November 2024
I cannot praise the management and staff enough concerning their patience and kindness towards my mother-in-law. The rooms are spacious, bright, airy and well-equipped. I would have no hesitation recommending this establishment.
21 October 2024
My mother has found the transition from living at home into a residential setting extremely challenging. However, throughout the whole process, the staff and management have treated her and my family with compassion and kindness whilst remaining professional.
11 October 2024
My wife is very happy in Liberty House. She likes the freedom to live as she wishes.
All aspects of the home are good. The only slight niggle is that at times the care staff seem stretched as I imagine most homes are on occasion.
09 October 2024
My mother has struggled to come to terms with being in a care home. Staff from management to kitchen staff, to cleaner, to hairdresser have all without exception, shown her such patience, kindness and support, for which our family are so very grateful. Thank you!
03 October 2024
Reception staff always greet you with a mile, entertainment staff. excellent church service and singing. Made a lovely decorated room for my mum's 100th birthday.
Liberty House manages any small problem that will be dealt with immediately.
Staff always cheerful.
03 October 2024
To be able to say that my wife is happy and settled means more to me than any fancy description. I can do this with Liberty House, where I have found all the staff from management, carers and domestic staff to be very helpful, kind and caring.
27 September 2024
Highly delighted. My dad has been treated with real dignity and wonderful care. The staff are superb, everyone is so welcoming and understanding. Management and all the care team are fantastic, I would recommend this care home to anyone who requires care. It's spotlessly clean, the food is
exceptional, it's so lovely to see my dad happy, he feels so safe and cared for. Can't thank them enough.
09 September 2024
My 96-year-old dad could not be in a better place. All the staff are unfailingly cheerful and care for my dad with kindness and respect, not always easy I'm sure but they have my utmost gratitude. It is very reassuring to know that he is safe and well cared for.
27 May 2024
All the staff are a credit to the company. I have found each and everyone a pleasure to deal with. There was a problem with food at one time, but this was dealt with immediately.
Latest Reviews for Liberty House
06 March 2026
Very good. Staff very helpful and caring. Liberty House very clean and friendly environment. Couldn't have picked a better care home for my husband to be in.
04 March 2026
The staff member had made a beautiful presentation for our special Valentines lunch. She waited on us and we were served a lovely meal. Other staff supported her and we had a very happy experience. Nothing too much trouble. Thank you very much to everyone involved.
16 February 2026
Under the previous manager the experience of admitting my mum was a complete nightmare (July '25). We had to navigate the system blindfold and found things out by chance. Now, however, the management team are very supportive and take notice of any personal requests. The medical care is very good
providing prompt and regular intervention. The carers are excellent but do seem to be overworked, tired and stressed out.
11 February 2026
Lovely home.
Good staff.
Lovely support team.
Very helpful team - meet mums needs.
11 February 2026
Mum is a new resident at Liberty House, she has settled in well.
The home is clean, modern and well laid out. The staff are friendly, helpful and keep us informed. We feel that the home has a relaxed feeling, which makes visitors feel very welcome.
11 February 2026
Christmas at the home was a wonderful experience. There were lots of activities for residents and family/ friends to participate in. The staff went above and beyond expectations. It was lovely to see decorations on christmas trees that the residents had made. We had a brilliant afternoon tea, and
the elf day was superb. The staff here are wonderful and a great asset to Liberty care home. They all deserve recognition for what they do!
14 November 2025
I can only say since the new manager has taken over everyone is much happier in themselves. Management is easier to talk to, nothing is too much trouble. All staff are so polite and cannot do enough for you. Then entertainment team are a massive plus, always on the go and terrific. They do some
fabulous activities which also can include families to join in. A big thank you to you all. Keep up the good work. A big thank you to Shelby when we first came to view the care home, was very obliging and listened to my concerns. This is a happy home my mum calls it Liberty Hotel!! Keep the good work up girls and boys!
07 November 2025
From what I can see from my weekly visits mum is happy though now not able to join in with activities etc. Im told that she eats well. I have regular calls to update her care plan. Staff are friendly, I am however surprised at the number of managers over the last 4 1/2 years.
11 July 2025
Our relative moved into Liberty House 6 weeks ago and has settled very well. The staff are all extremely friendly and helpful and welcoming. Our relative has developed a good relationship with them all. Her room is lovely: - very comfortable and well-equipped. She loves the meals! She is very well
looked after at LH. and we are grateful for their support.
09 April 2025
Medication mix up first week.
Sometimes not given sippy cup and when given one many have been chewed - need throwing away.
Curtains not opened sometimes in the day. Mum bed bound and has Alzheimer's so sometimes doesn't know if it is day or night time.
Asked from day one if she could have her
hair cut and it took 9 weeks.
Was changed after a bowel movement and excrement left smeared on bed bumper. Had to request it be cleaned.
One hearing aid and one pair of glasses gone missing.
Had to keep requesting if mum could have a bath as doesn't like showers.
Not checking she has swallowed tablets - I have found some on floor and glasses case part chewed. Great grandchildren there one day when found on floor.
Specifically requested her glasses and hearing aid taken with her to an ophthalmic appointment at hospital but they were not.
19 February 2025
Shocking level of care. They have no level of care for vulnerable people. They leave people in soiled sheets, unwashed and looking unkempt. Staff seem to be more interested in their mobile phones. All personal clothing and valuables disappear. Please avoid this place as it is not fit for purpose.
12 November 2024
I cannot praise the management and staff enough concerning their patience and kindness towards my mother-in-law. The rooms are spacious, bright, airy and well-equipped. I would have no hesitation recommending this establishment.
21 October 2024
My mother has found the transition from living at home into a residential setting extremely challenging. However, throughout the whole process, the staff and management have treated her and my family with compassion and kindness whilst remaining professional.
11 October 2024
My wife is very happy in Liberty House. She likes the freedom to live as she wishes.
All aspects of the home are good. The only slight niggle is that at times the care staff seem stretched as I imagine most homes are on occasion.
09 October 2024
My mother has struggled to come to terms with being in a care home. Staff from management to kitchen staff, to cleaner, to hairdresser have all without exception, shown her such patience, kindness and support, for which our family are so very grateful. Thank you!
03 October 2024
Reception staff always greet you with a mile, entertainment staff. excellent church service and singing. Made a lovely decorated room for my mum's 100th birthday.
Liberty House manages any small problem that will be dealt with immediately.
Staff always cheerful.
03 October 2024
To be able to say that my wife is happy and settled means more to me than any fancy description. I can do this with Liberty House, where I have found all the staff from management, carers and domestic staff to be very helpful, kind and caring.
27 September 2024
Highly delighted. My dad has been treated with real dignity and wonderful care. The staff are superb, everyone is so welcoming and understanding. Management and all the care team are fantastic, I would recommend this care home to anyone who requires care. It's spotlessly clean, the food is
exceptional, it's so lovely to see my dad happy, he feels so safe and cared for. Can't thank them enough.
09 September 2024
My 96-year-old dad could not be in a better place. All the staff are unfailingly cheerful and care for my dad with kindness and respect, not always easy I'm sure but they have my utmost gratitude. It is very reassuring to know that he is safe and well cared for.
27 May 2024
All the staff are a credit to the company. I have found each and everyone a pleasure to deal with. There was a problem with food at one time, but this was dealt with immediately.