Submit a Review for Henley House
333 Henley Road, Ipswich, IP1 6TB
View full details of Henley HouseLatest Reviews for Henley House
09 March 2026
I found the Henley House staff were excellent in their care and support, and I enjoyed my two weeks respite care there.
27 February 2026
Since my parents have been in the care home, a few years ago now, they have been very well looked after. The carers are so kind and understanding. The activities put on for the residents are amazing, and the meals are excellent. All the staff are very approachable, but one of the managers wasn't
quite so much when she was at the home. I was so pleased that my parents moved into the care home we chose for trhem and it is the best decision we made for them.
27 February 2026
Our Mum is really well cared for at HH and is genuinely happy and settled there. The care staff are kind, patient, and attentive, and they treat all residents with dignity and real compassion. The activities staff also deserve special praise for the effort they put into engaging residents and
creating a positive, stimulating environment, which has made a noticeable difference to Mum's mood and quality of life.
Management has, at times, felt remote and we would have appreciated more proactive, clear and appropriate communication.
Overall, the quality of care that Mum receives at HH is excellent and we are so pleased we made the decision to move her here. With improved communication from management, the experience for us as a family would be even stronger.
24 February 2026
Excellent service and support from all staff.
Celebrated a birthday in garden room.
Fantastic array of food supplied and a cake.
Everyone made to feel very welcome.
09 February 2026
Had a fantastic time in. Very well looked after right until the end.
12 January 2026
In September 2022 when Social Services instructed us to visit local care homes in order to find a new home for mum, we were so lucky to have discovered Henley House and cannot imagine she could possibly have been looked after by more caring, fabulous people.
Life always seems to be busy for
residents, and through the past three years we have been constantly surprised by the wide range of activities they have provided, and we will always treasure the images we have of mum doing everything from baking cakes to handling exotic animals. They even managed to get her out on the river Orwell, an adventure we know was really special for her.
We have been humbled by the care and attention that mum has received, not just during the period when dementia became a serious threat to life, but throughout the whole of her stay. A lovely home, staffed by lovely people, and very easy to recommend.
05 January 2026
Couldn't have wished for a nicer home than Henley House. When mum moved in, obviously as a family we were worried how mum would adjust, aswell as the family accepting this new normal. Henley House has become mums home aswell as feeling comfortable for the family to visit. Mum has a beautiful room
& private ensuite. There's so many activities scheduled, which I like to get involved in too, Activities staff do a fantastic job. You can clearly see, that all the staff love what they do, they are so caring & have a natural nurturing nature. Knowing mum is well cared for, helps to relieve the worry we had.
20 November 2025
I have been meaning to send my sincere thanks & gratitude to all the staff of Henley House for the diligent way my dear mum has been cared & looked after.When she arrived in March of this year mum was a bag of nerves,living on her own for almost 10years of losing Dad,became too much,plus loosing a
son,she did remarkably well up to that point.Not wanting to leave her own home, mum just couldn't cope anymore.Mum originally just went in for a six week trial.Mum has blossomed since then,she is no longer lonely,worrying about things.Mum looks so well,she loves the staff & says how wonderful they all are.Mum has a lovely room,with bits & pieces of hers to personalize it.She even has showers now before it would have been a strip wash.Mum participates in most activities,she is enjoying life again,which I her daughter am happy,as I live away,this has given me peace of mind knowing my dear mum,is the person she used to be.So my deepest thanks to you all,you are truly marvellous at what you do.
19 June 2025
What an excellent home this is, it has been one of the best choices we have made. My mum has been in the home for nearly a year and the care she has received, the activities provided and the staff's dedication has been brilliant. My mum's quality of life has improved and knowing this and that she is
so well looked after has given us such peace of mind, thank you.
19 June 2025
The home manager and mini bus driver went over and above to ensure that my relative was able to attend an event which they recognised was very important to her.
I find the senior carer excellent and feel that she really cares about the people she looks after.
I have no hesitation recommending all
of the facilities that Henley House has to offer and am confident in the care and commitment that they are giving my relative.
26 March 2025
My dad has been in the home for a while now and I am very impressed with all the staff. They have been very supportive to my dad and also myself. I like the fact that they include all the residents. No one is singled out. The staff done the utmost to make the residents enjoy the festivities and I
attended the Christmas carol concert with Dad. Thank you.
14 March 2025
My mother has been in Henley House for a few months now and on every visit we have been welcomed by the very friendly staff. There are so many activities going on daily and families are invited to join in, it's a lovely atmosphere.
27 February 2025
It's very good, excellent. I have no complaints. I wish I had come here 10 years ago. The staff are all very helpful and friendly, I enjoy all the activities, there is always something going on. The rooms are all very comfortable. The views are excellent and I couldn't wish for anything more. The
managers are all very nice. I recommend living here, I love it.
31 January 2025
I want to take the time to send this review because I think it is important to let people know the difference staff here make to people's lives. Our lovely Mum went into Henley House in 2023. We spent a long time choosing the right place and I have to say that from the moment we walked in we knew
this was right for Mum. Mum has dementia and needs dedicated care, every single one of the staff who care for Mum are absolutely fabulous. She is always clean, happy and well cared for. Any difficult problems are handled professionally and caringly. Management run the facility brilliantly and it is beautifully clean. The reception staff are smiley and welcoming. Any family concerns and feelings are considered and we always feel valued.
I have no hesitation in recommending Henley House to anyone who has a dear relative who needs deeper care, it is not a 'facility' it is a home as in a place for our loved ones to live in comfort and where we can visit and spend time with them.
16 January 2025
Dad unfortunately was only a resident here for just over a week on the dementia floor, my brother and I were very impressed with the care he received until he passed away unexpectedly.
We wanted mum to come here initially, for respite care after a lengthy and traumatic stay in hospital where she
lost a lot of mobility due to heart failure. We are very happy with the care mum received, especially as the care is complex. Small niggles but we feel confident they get addressed.
16 January 2025
I arrived in the summer needing to change from intermittent care. I am now as fully independent as possible and enjoying my life. Thanks especially to the in house staff who make this possible every day. All make me feel as though I'm the only one, kitchen staff make the extra effort to make my diet
safe.
15 January 2025
Henley House, in my experience is the best care home I have visited. The building its self is very impressive, all the carers and seniors we have encountered, not to mention the cleaning staff have been amazing in the three years my mother in law has been living here.
It's hard to find anything to
grumble about. Highly recommended care home, in my opinion.
19 December 2024
I was lucky enough to be invited to the Xmas Quiz at Henley House and had a lot of fun. I loved the feel of the home, modern, clean and seasonally decorated. The event was very inclusive and laughs and smiles were in abundance.
11 September 2024
I recently spent 3 weeks at Henley House for respite care following a fall although I booked for 2 weeks I was so comfortable and restful that I stayed for a further week. The staff were so kind and thoughtful, they need a special mention. I would certainly return to Henley House again.
11 September 2024
I had a good reception when arriving at Henley House and quickly felt comfortable. Both staff and residents were ready to smile and introduce themselves. The room was clean and comfortable and felt homely. I enjoyed mealtimes with well-presented food and a good variety of choices. I enjoyed the
activities that were available to all with assistance to and from if needed. In all a good fill-in whilst the family were away.
Latest Reviews for Henley House
09 March 2026
I found the Henley House staff were excellent in their care and support, and I enjoyed my two weeks respite care there.
27 February 2026
Since my parents have been in the care home, a few years ago now, they have been very well looked after. The carers are so kind and understanding. The activities put on for the residents are amazing, and the meals are excellent. All the staff are very approachable, but one of the managers wasn't
quite so much when she was at the home. I was so pleased that my parents moved into the care home we chose for trhem and it is the best decision we made for them.
27 February 2026
Our Mum is really well cared for at HH and is genuinely happy and settled there. The care staff are kind, patient, and attentive, and they treat all residents with dignity and real compassion. The activities staff also deserve special praise for the effort they put into engaging residents and
creating a positive, stimulating environment, which has made a noticeable difference to Mum's mood and quality of life.
Management has, at times, felt remote and we would have appreciated more proactive, clear and appropriate communication.
Overall, the quality of care that Mum receives at HH is excellent and we are so pleased we made the decision to move her here. With improved communication from management, the experience for us as a family would be even stronger.
24 February 2026
Excellent service and support from all staff.
Celebrated a birthday in garden room.
Fantastic array of food supplied and a cake.
Everyone made to feel very welcome.
09 February 2026
Had a fantastic time in. Very well looked after right until the end.
12 January 2026
In September 2022 when Social Services instructed us to visit local care homes in order to find a new home for mum, we were so lucky to have discovered Henley House and cannot imagine she could possibly have been looked after by more caring, fabulous people.
Life always seems to be busy for
residents, and through the past three years we have been constantly surprised by the wide range of activities they have provided, and we will always treasure the images we have of mum doing everything from baking cakes to handling exotic animals. They even managed to get her out on the river Orwell, an adventure we know was really special for her.
We have been humbled by the care and attention that mum has received, not just during the period when dementia became a serious threat to life, but throughout the whole of her stay. A lovely home, staffed by lovely people, and very easy to recommend.
05 January 2026
Couldn't have wished for a nicer home than Henley House. When mum moved in, obviously as a family we were worried how mum would adjust, aswell as the family accepting this new normal. Henley House has become mums home aswell as feeling comfortable for the family to visit. Mum has a beautiful room
& private ensuite. There's so many activities scheduled, which I like to get involved in too, Activities staff do a fantastic job. You can clearly see, that all the staff love what they do, they are so caring & have a natural nurturing nature. Knowing mum is well cared for, helps to relieve the worry we had.
20 November 2025
I have been meaning to send my sincere thanks & gratitude to all the staff of Henley House for the diligent way my dear mum has been cared & looked after.When she arrived in March of this year mum was a bag of nerves,living on her own for almost 10years of losing Dad,became too much,plus loosing a
son,she did remarkably well up to that point.Not wanting to leave her own home, mum just couldn't cope anymore.Mum originally just went in for a six week trial.Mum has blossomed since then,she is no longer lonely,worrying about things.Mum looks so well,she loves the staff & says how wonderful they all are.Mum has a lovely room,with bits & pieces of hers to personalize it.She even has showers now before it would have been a strip wash.Mum participates in most activities,she is enjoying life again,which I her daughter am happy,as I live away,this has given me peace of mind knowing my dear mum,is the person she used to be.So my deepest thanks to you all,you are truly marvellous at what you do.
19 June 2025
What an excellent home this is, it has been one of the best choices we have made. My mum has been in the home for nearly a year and the care she has received, the activities provided and the staff's dedication has been brilliant. My mum's quality of life has improved and knowing this and that she is
so well looked after has given us such peace of mind, thank you.
19 June 2025
The home manager and mini bus driver went over and above to ensure that my relative was able to attend an event which they recognised was very important to her.
I find the senior carer excellent and feel that she really cares about the people she looks after.
I have no hesitation recommending all
of the facilities that Henley House has to offer and am confident in the care and commitment that they are giving my relative.
26 March 2025
My dad has been in the home for a while now and I am very impressed with all the staff. They have been very supportive to my dad and also myself. I like the fact that they include all the residents. No one is singled out. The staff done the utmost to make the residents enjoy the festivities and I
attended the Christmas carol concert with Dad. Thank you.
14 March 2025
My mother has been in Henley House for a few months now and on every visit we have been welcomed by the very friendly staff. There are so many activities going on daily and families are invited to join in, it's a lovely atmosphere.
27 February 2025
It's very good, excellent. I have no complaints. I wish I had come here 10 years ago. The staff are all very helpful and friendly, I enjoy all the activities, there is always something going on. The rooms are all very comfortable. The views are excellent and I couldn't wish for anything more. The
managers are all very nice. I recommend living here, I love it.
31 January 2025
I want to take the time to send this review because I think it is important to let people know the difference staff here make to people's lives. Our lovely Mum went into Henley House in 2023. We spent a long time choosing the right place and I have to say that from the moment we walked in we knew
this was right for Mum. Mum has dementia and needs dedicated care, every single one of the staff who care for Mum are absolutely fabulous. She is always clean, happy and well cared for. Any difficult problems are handled professionally and caringly. Management run the facility brilliantly and it is beautifully clean. The reception staff are smiley and welcoming. Any family concerns and feelings are considered and we always feel valued.
I have no hesitation in recommending Henley House to anyone who has a dear relative who needs deeper care, it is not a 'facility' it is a home as in a place for our loved ones to live in comfort and where we can visit and spend time with them.
16 January 2025
Dad unfortunately was only a resident here for just over a week on the dementia floor, my brother and I were very impressed with the care he received until he passed away unexpectedly.
We wanted mum to come here initially, for respite care after a lengthy and traumatic stay in hospital where she
lost a lot of mobility due to heart failure. We are very happy with the care mum received, especially as the care is complex. Small niggles but we feel confident they get addressed.
16 January 2025
I arrived in the summer needing to change from intermittent care. I am now as fully independent as possible and enjoying my life. Thanks especially to the in house staff who make this possible every day. All make me feel as though I'm the only one, kitchen staff make the extra effort to make my diet
safe.
15 January 2025
Henley House, in my experience is the best care home I have visited. The building its self is very impressive, all the carers and seniors we have encountered, not to mention the cleaning staff have been amazing in the three years my mother in law has been living here.
It's hard to find anything to
grumble about. Highly recommended care home, in my opinion.
19 December 2024
I was lucky enough to be invited to the Xmas Quiz at Henley House and had a lot of fun. I loved the feel of the home, modern, clean and seasonally decorated. The event was very inclusive and laughs and smiles were in abundance.
11 September 2024
I recently spent 3 weeks at Henley House for respite care following a fall although I booked for 2 weeks I was so comfortable and restful that I stayed for a further week. The staff were so kind and thoughtful, they need a special mention. I would certainly return to Henley House again.
11 September 2024
I had a good reception when arriving at Henley House and quickly felt comfortable. Both staff and residents were ready to smile and introduce themselves. The room was clean and comfortable and felt homely. I enjoyed mealtimes with well-presented food and a good variety of choices. I enjoyed the
activities that were available to all with assistance to and from if needed. In all a good fill-in whilst the family were away.