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With beautiful views of the rolling Suffolk countryside, Henley House in Ipswich provides a superb range of facilities including a cinema, sky bar, tea room, garden room, and several sociable...
Henley House is a leading not-for-profit care home in Ipswich, featuring modern facilities and 66 well-appointed bedrooms. The home offers award-winning residential, dementia and respite care in the heart of Suffolk, combining high standards of care with a warm, community feel.
With beautiful views of the rolling Suffolk countryside, Henley House in Ipswich provides a superb range of facilities including a cinema, sky bar, tea room, garden room, and several sociable lounges and dining areas. Each bedroom includes en-suite facilities, Smart TV, Wi-Fi, and telephone point, ensuring comfort and connectivity.
As part of leading charitable care provider Greensleeves Care, Henley House proudly upholds the Home for Life Commitment, supporting residents to stay should their personal funds deplete.
When you join the Henley House family, you’ll enjoy:
- Peace of mind with the Home for Life funding assurance
- Flexible trial stays of up to six weeks to choose with confidence
- Modern facilities designed for high-quality care
- Experienced leadership and a compassionate care team
- Delicious, nutritious home-cooked meals
- A varied and engaging programme of daily activities for all interests
Whether you are looking for permanent residential care or short-term respite care in Ipswich, the friendly team at Henley House Care Home is here to answer your questions and help you make a care decision you can feel truly confident about.
Care Provided by Henley House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- Gold Standards Framework (GSF)
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Henley House to confirm what's included and get a personalised quote:
Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.
The price(s) shown are provided by the care home. Contact Henley House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Greensleeves Care
- Voluntary / Not for Profit Owned
Person in charge
- Suzanne York (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (65)
Henley House Reviews (58)
Henley House has a Review Score of 9.9 (9.916) out of 10, based on 25 reviews in the last 2 years.
Over all time Henley House has 58 reviews.
My Nonna came to Henley House for Respite a few months ago, and has recently returned long term. Just as anyone is going into a care home after living independently, she was feeling anxious. But she has been made to feel at home, she has been joining in with the amazing activities, attending...
She already looks happier and healthier. We are very grateful to Henley House as a family, because they have made this change feel so much easier for us and for my Nonna.
With our best wishes,
The Manager and Henley Team.
Mum moved into Henley House a couple of months ago. So far the care she has received has been excellent.
Mum moved into Henley House a couple of months ago. So far the care she has received has been excellent.
Thank you for taking the time to review the home. I am pleased to hear that you feel the care given to you mum throughout her time with us has been "excellent". With our best wishes, the manager and Team Henley.
My wife has been in Henley House for 5 weeks. She settled in very quickly, the carers are wonderful and cope well with her mood changes. As a relative I feel strongly that the link between me and the care home is very much treated as a partnership I feel like one of the family and am involved in...
My wife has been in Henley House for 5 weeks. She settled in very quickly, the carers are wonderful and cope well with her mood changes. As a relative I feel strongly that the link between me and the care home is very much treated as a partnership I feel like one of the family and am involved in every aspect of my wife's care.
Thank you for taking the time to review Henley House. We are so pleased to hear that not only feel are we looking after your wife well, its really lovely to hear that you feel like one of our family too. With our best wishes The manager and Team HH!
It's smart, clean and warm and there is always a friendly welcome. The staff are very experienced at looking after residents with dementia, their care is second to none...
It's smart, clean and warm and there is always a friendly welcome. The staff are very experienced at looking after residents with dementia, their care is second to none and mum is looked after with patience, humour, kindness and respect.
All the care and support staff at Henley House are outstanding. They take the time to get know the residents and relatives, and can also be very supportive to relatives when needed. The atmosphere is always upbeat, lots of chatter and laughter with residents and families.
As mum's needs have changed, her care plan has been adapted to ensure that her ongoing needs are catered for, seamlessly.
The activities team are great - they get to know the interests and abilities of each resident so they can tailor activities and encourage participation.
I'm sure our Mum is safe, comfortable and content at Henley House.
I will ensure your feedback is shared with the team.
With our Best wishes Team HH.
I am happily living at Henley House. The staff are all very nice and kind to me. I feel safe and well looked after. I have a lovely room which is clean and fresh. I love looking at the horses from my room. The meals are very good, and I enjoy having drinks and biscuits on crackers throughout the...
I am happily living at Henley House. The staff are all very nice and kind to me. I feel safe and well looked after. I have a lovely room which is clean and fresh. I love looking at the horses from my room. The meals are very good, and I enjoy having drinks and biscuits on crackers throughout the day.
Thank you for your kind review about the staff at Henley and I am so pleased you are happy with the snacks and meals. Thank you Donna
My parents have been living together at Henley House for 4 years now. From the moment they moved in, I knew I had made the right decision for them. The staff and management are wonderful. They are kind, caring and respectful. The activities that are provided are amazing. The home is beautifully...
My parents have been living together at Henley House for 4 years now. From the moment they moved in, I knew I had made the right decision for them. The staff and management are wonderful. They are kind, caring and respectful. The activities that are provided are amazing. The home is beautifully clean and tidy, and the rooms are stunning. My sister and I visit most days between us, so we can see first hand how Henley House is run - it's like being with family on every visit.
Thank you very much for the review of Henley House. The staff are fantastic and care so much for the residents
They made a real effort...
They made a real effort to help mum settle in, taking the time to understand her needs, routines and preferences. Their knowledge and experience really shine through and they've always been ready with helpful advice and reassurance during what could have been a difficult transition.
Thank you to the whole team, it's clear that you truly care about the wellbeing and dignity of the people you care for.
Thank you very much for the kind words you have written about the staff at Henley. They are an excellent team and very supportive towards residents and each other. They are a credit to Henley House and Greensleeves
I found the Henley House staff were excellent in their care and support, and I enjoyed my two weeks respite care there.
I found the Henley House staff were excellent in their care and support, and I enjoyed my two weeks respite care there.
Thank you very much for your review of Henley House. The staff work so hard to support the residents in our home and to read such positive comments, goes a long way. Donna
Our Mum is really well cared for at HH and is genuinely happy and settled there. The care staff are kind, patient, and attentive, and they treat all residents with dignity and real compassion. The activities staff also deserve special praise for the effort they put into engaging residents and...
Management has, at times, felt remote and we would have appreciated more proactive, clear and appropriate communication.
Overall, the quality of care that Mum receives at HH is excellent and we are so pleased we made the decision to move her here. With improved communication from management, the experience for us as a family would be even stronger.
Thank you for your comments. We will work towards improving the communication between us and relatives and have taken on board what you have written
Since my parents have been in the care home, a few years ago now, they have been very well looked after. The carers are so kind and understanding. The activities put on for the residents are amazing, and the meals are excellent. All the staff are very approachable, but one of the managers wasn't...
Since my parents have been in the care home, a few years ago now, they have been very well looked after. The carers are so kind and understanding. The activities put on for the residents are amazing, and the meals are excellent. All the staff are very approachable, but one of the managers wasn't quite so much when she was at the home. I was so pleased that my parents moved into the care home we chose for trhem and it is the best decision we made for them.
Thank you for your positive comments about the staff and activities provided by Henley House. We strive to give the best support we possibly can
Celebrated a birthday in garden room.
Fantastic array of food supplied and a cake.
Everyone made to feel very welcome.
Celebrated a birthday in garden room.
Fantastic array of food supplied and a cake.
Everyone made to feel very welcome.
Thank you for your comments. The home strives to deliver an excellent service, and will support family events where ever we can
Had a fantastic time in. Very well looked after right until the end.
Had a fantastic time in. Very well looked after right until the end.
Thankyou for the review for Henley house. The staff team work so hard and genuinely care for all the residents who reside in the home, having such positive feedback is a fantastic way of showing how well they have done
Thank you
Life always seems to be busy for...
Life always seems to be busy for residents, and through the past three years we have been constantly surprised by the wide range of activities they have provided, and we will always treasure the images we have of mum doing everything from baking cakes to handling exotic animals. They even managed to get her out on the river Orwell, an adventure we know was really special for her.
We have been humbled by the care and attention that mum has received, not just during the period when dementia became a serious threat to life, but throughout the whole of her stay. A lovely home, staffed by lovely people, and very easy to recommend.
Dear Mike, we are humbled by your kind words. Henley is special, it's all due to the residents, team AND relatives and visitors that make it so. I shall pass this onto the team and thank you for your involvement in our Henley 'family'. Please don't be a stranger, we will always remember Mum.
Couldn't have wished for a nicer home than Henley House. When mum moved in, obviously as a family we were worried how mum would adjust, aswell as the family accepting this new normal. Henley House has become mums home aswell as feeling comfortable for the family to visit. Mum has a beautiful room...
Couldn't have wished for a nicer home than Henley House. When mum moved in, obviously as a family we were worried how mum would adjust, aswell as the family accepting this new normal. Henley House has become mums home aswell as feeling comfortable for the family to visit. Mum has a beautiful room & private ensuite. There's so many activities scheduled, which I like to get involved in too, Activities staff do a fantastic job. You can clearly see, that all the staff love what they do, they are so caring & have a natural nurturing nature. Knowing mum is well cared for, helps to relieve the worry we had.
Thank you for your very kind words, we shall share these with the team. Reviews show those looking for care for their loved ones, what to expect from personal, experience but we also appreciate the support you give Mum, and as it's her home, it should also feel yours and free for you to visit at any time. Thank you again.
I have been meaning to send my sincere thanks & gratitude to all the staff of Henley House for the diligent way my dear mum has been cared & looked after.When she arrived in March of this year mum was a bag of nerves,living on her own for almost 10years of losing Dad,became too much,plus loosing a...
I have been meaning to send my sincere thanks & gratitude to all the staff of Henley House for the diligent way my dear mum has been cared & looked after.When she arrived in March of this year mum was a bag of nerves,living on her own for almost 10years of losing Dad,became too much,plus loosing a son,she did remarkably well up to that point.Not wanting to leave her own home, mum just couldn't cope anymore.Mum originally just went in for a six week trial.Mum has blossomed since then,she is no longer lonely,worrying about things.Mum looks so well,she loves the staff & says how wonderful they all are.Mum has a lovely room,with bits & pieces of hers to personalize it.She even has showers now before it would have been a strip wash.Mum participates in most activities,she is enjoying life again,which I her daughter am happy,as I live away,this has given me peace of mind knowing my dear mum,is the person she used to be.So my deepest thanks to you all,you are truly marvellous at what you do.
We are truly touched by your words about Mum. We are so lucky to have a special family of staff and residents here and it is so lovely how Mum has been welcomed by them and is very much at home here. Thank you for your kind words Julie, I will share them with all the team.
What an excellent home this is, it has been one of the best choices we have made. My mum has been in the home for nearly a year and the care she has received, the activities provided and the staff's dedication has been brilliant. My mum's quality of life has improved and knowing this and that she...
What an excellent home this is, it has been one of the best choices we have made. My mum has been in the home for nearly a year and the care she has received, the activities provided and the staff's dedication has been brilliant. My mum's quality of life has improved and knowing this and that she is so well looked after has given us such peace of mind, thank you.
Thank you for those lovely words. We love to see positive changes when residents see there are benefits of friendship, company and stimulation from being part of the community at Henley House. Mum is very much part of the Henley family, and it's a privilege to have her here with such lovely support from her family. I'll ensure those comments are passed on to the team.
I find the senior carer excellent and feel that she really cares about the people she looks after.
I have no hesitation recommending all...
I find the senior carer excellent and feel that she really cares about the people she looks after.
I have no hesitation recommending all of the facilities that Henley House has to offer and am confident in the care and commitment that they are giving my relative.
Thank you for your kind words, it means everything to the team and is at the heart of what we do. If we CAN do something, we'll do our best to ensure our residents lead their best lives. Glad you all had a lovely day.
My dad has been in the home for a while now and I am very impressed with all the staff. They have been very supportive to my dad and also myself. I like the fact that they include all the residents. No one is singled out. The staff done the utmost to make the residents enjoy the festivities and I...
My dad has been in the home for a while now and I am very impressed with all the staff. They have been very supportive to my dad and also myself. I like the fact that they include all the residents. No one is singled out. The staff done the utmost to make the residents enjoy the festivities and I attended the Christmas carol concert with Dad. Thank you.
Thank you for your kind words. We try and be as inclusive as possible and enable all the residents to live their best lives, including friends and relatives as much as they'd like. Christmas was very special, thank you for supporting us as Dad's daughter and joining in the festivities and for your continued support.
My mother has been in Henley House for a few months now and on every visit we have been welcomed by the very friendly staff. There are so many activities going on daily and families are invited to join in, it's a lovely atmosphere.
My mother has been in Henley House for a few months now and on every visit we have been welcomed by the very friendly staff. There are so many activities going on daily and families are invited to join in, it's a lovely atmosphere.
Thank you for your kind words, it's good to know the team help residents and their relatives feel supported when there is a need for full time care. I will pass the lovely comments onto the team.
It's very good, excellent. I have no complaints. I wish I had come here 10 years ago. The staff are all very helpful and friendly, I enjoy all the activities, there is always something going on. The rooms are all very comfortable. The views are excellent and I couldn't wish for anything more. The...
It's very good, excellent. I have no complaints. I wish I had come here 10 years ago. The staff are all very helpful and friendly, I enjoy all the activities, there is always something going on. The rooms are all very comfortable. The views are excellent and I couldn't wish for anything more. The managers are all very nice. I recommend living here, I love it.
Such a lovely thing to say, it's very good to hear. Thank you, I shall share these comments with the team, and thank you are your family for being such active members of our Henley community.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 April 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (1)
- 12 Jun 2026
We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...
- 02 Mar 2026
Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...
- 04 Dec 2025
Greensleeves Care is celebrating a milestone achievement — with three of its care homes, Lavender Fields in Sevenoaks, The Manor in Windsor, and Broadlands in Suffolk, becoming the first in...
- 03 Dec 2026Organiser: Henley House
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Greensleeves Care
- 31 Jan 2025Recipient: Greensleeves Care
- 31 Jan 2024Recipient: Greensleeves Care
Accreditations
Meet the Team (5)

Suzanne joined Henley House in June 2026, bringing with her a wealth of experience in Health and Social Care gained over a career spanning several...
Suzanne joined Henley House in June 2026, bringing with her a wealth of experience in Health and Social Care gained over a career spanning several decades. Beginning as one of Suffolk’s first community carers at the age of 17, she has worked across a wide range of care settings, including supporting individuals with profound learning disabilities, leading advocacy services with Suffolk Family Carers, and managing residential care homes.
Before joining Greensleeves Care, Suzanne spent five years as a Registered Manager at a residential home in Needham Market, where the service achieved a 10/10 rating on carehome.co.uk and was shortlisted for a National Care Award for excellence in end-of-life care.
Passionate about delivering high-quality, person-centred care, Suzanne is committed to creating a supportive environment for residents, families, and colleagues. She believes in being approachable, visible, and solution-focused, ensuring that the voices of those she supports remain at the heart of everything she does.

I feel privileged to provide support and reassuring residents with their individual step by step journey when joining the Henley House community....
I feel privileged to provide support and reassuring residents with their individual step by step journey when joining the Henley House community. Encouraging our residents and their families to embrace all that we have to offer. Away from work, I love to row, long walks by the sea and a good glass of Malbec!

Proud to be part of the Henley team

Proud to be part of the Henley House Team

Proud to be part of the Henley House Team.
Frequently Asked Questions about Henley House
How much does Henley House cost?
The care home lists weekly fees per person between £1,849 and £2,060 for residential care (respite between £1,849 and £2,060) and between £2,048 and £2,258 for residential dementia care (respite between £2,048 and £2,257). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
What types of Care is Henley House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Henley House have?
There are 66 Single Rooms.
What are the Facilities & Services at Henley House?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Henley House to the centre of Ipswich?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Henley House to verify any information. View our terms and conditions. Henley House has an Enhanced Service -what an Enhanced Service includes.