Henley House

333 Henley Road, Ipswich IP1 6TB
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9.8 46 Reviews
  • Henley House, Ipswich
Henley House is a leading not-for-profit care home in Ipswich, featuring modern facilities and 66 well-appointed bedrooms. The home offers award-winning residential, dementia and respite care in the heart of Suffolk, combining high standards of care with a warm, community feel.

With beautiful views of the rolling Suffolk countryside, Henley House in Ipswich provides a superb range of facilities including a cinema, sky bar, tea room, garden room, and several sociable lounges and dining areas. Each bedroom includes en-suite facilities, Smart TV, Wi-Fi, and telephone point, ensuring comfort and connectivity.

As part of leading charitable care provider Greensleeves Care, Henley House proudly upholds the Home for Life Commitment, guaranteeing that no resident will ever be asked to leave if their personal funds run out.

When you join the Henley House family, you’ll enjoy:

- Peace of mind with the Home for Life funding assurance

- Flexible trial stays of up to six weeks to choose with confidence

- Modern facilities designed for high-quality care

- Experienced leadership and a compassionate care team

- Delicious, nutritious home-cooked meals

- A varied and engaging programme of daily activities for all interests

Whether you are looking for permanent residential care or short-term respite care in Ipswich, the friendly team at Henley House Care Home are here to answer your questions and support you in making a care decision you can feel truly confident about.
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Care Provided by Henley House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1744 – £1943
  • Self-Funded Residential Dementia Care: £1932 – £2130
  • RESPITE Self-Funded Residential Care: £1744 – £1943
  • RESPITE Self-Funded Residential Dementia Care: £1932 – £2130

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

These prices are only a guideline, please contact Henley House to find out the exact price for your requirements.

Contact Henley House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Henley House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rebecca Bewley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (65)

Henley House Reviews (46)

9.8

Henley House has a Review Score of 9.8 (9.840) out of 10, based on 18 reviews in the last 2 years.
Over all time Henley House has 46 reviews.

Overall Experience
  • 42
  • 2
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Date Published
  • 46
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Reviewer Connection to Henley House
  • 19
  • 8
  • 5
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  • 1
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Total of 46, showing 41-46
Review from Sam B (Friend of Resident) published on 17 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed by the level of care and compassion shown by the staff to all the residents when I have visited. My friend has improved so much since coming to Henley House and is very happy living here.
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Review from Geoff M (Son of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
With mum and our stepdad having to be cared for more than we could manage ourselves we are absolutely delighted that we discovered Henley House. From the first meeting of ourselves and your wonderful family liaison manager to all the staff in what can only be described as a first-class home. My wife
and I are extremely happy in the knowledge that not only have we done the right thing for them both but they will get the loving care they both deserve. Thank you all.
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Review from Ian W (Son of Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Henley House were always accessible and knowledgeable about Mum's situation. The care in her final weeks was compassionate and I would like to thank them for their outstanding work.
Reply from Emma Mackenzie-Bedford, Home Manager at Henley House
Thank you for your review. We greatly appreciate your feedback and kind words.
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Review from Sandra M (Daughter of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was cared for at Henley House for 25-months. In that time, the staff became Dad's family, and ours. When lockdown came, I missed both Dad and Dad's other family! We were always treated like family members. I never saw anything on my many visits that made me question anything, with any of the
residents, that I was uncomfortable with. Dad was always smart, clean and given autonomy on what he wanted to do. He was treated with the utmost respect, and since his passing, in February 2021, dealing with staff and management has been lovely, friendly and professional. We have been invited to visit for a cup of tea when restriction lift and very much look forward to catching up with everyone.
Reply from Emma Mackenzie-Bedford, Home Manager at Henley House
Dear Sandra, thank you very much for your review and kind words. We will share your nice comments with our staff.
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Review from L B (Granddaughter of Resident) published on 11 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very respectful of grandma and excellent care. Good communication and updates on changes to care plan etc.
Reply from Emma Mackenzie-Bedford, General Manager at Henley House
Thank you for your kind words, it is our pleasure to be able to look after and get to know your grandmother.
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Review from W B (Daughter of Resident) published on 11 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been treated with compassion and care. Staff have been kind, professional and willing to take the time to make her comfortable and secure. Nursing levels are very professional and staff have kept me well informed and gone out of their way to support us as a family. Thank you.
Reply from Emma Mackenzie-Bedford, General Manager at Henley House
Thank you so much for your kind words, we are always striving to be the best we can be and we are so glad that your mum has settled in and became a part of our community; she is a very special lady,…read more
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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Henley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Henley House is calculated as follows: ( (182 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 213 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Henley House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (2)

Rebecca

Rebecca Bewley

Job Title: Home Manager Joined: 2023

I am incredibly proud to lead the caring and talented team at Henley House and to serve this community. As a care veteran, I make sure the home runs well so that our residents and their families get the high-quality care and reassurance they deserve.

Nicki

Nicki Mitchell

Job Title: Family Liaison Manager Joined: 2020

I feel privileged to provide support and reassuring residents with their individual step by step journey when joining the Henley House community. Encouraging our residents and their families to embrace all that we have to offer. Away from work, I love to row, long walks by the sea and a good glass of Malbec!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Henley House to verify any information. View our terms and conditions. Henley House has an Enhanced Service - more info.