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With beautiful views of the rolling Suffolk countryside, Henley House in Ipswich provides a superb range of facilities including a cinema, sky bar, tea room, garden room, and several sociable...
Care Provided by Henley House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.
The price(s) shown are provided by the care home. Contact Henley House for full pricing details and T&Cs.
Contact Henley House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Greensleeves Care
- Voluntary / Not for Profit Owned
Person in charge
- Rebecca Bewley (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (65)
Henley House Reviews (56)
Henley House has a Review Score of 9.9 (9.919) out of 10, based on 23 reviews in the last 2 years.
Over all time Henley House has 56 reviews.
Everybody in Henley House Care Home are very kind and friendly, very helpful and caring. My sister always seems happy when I visit.
I follow Henley House on social media and share photos of my aunt enjoying life with the rest of my family.
My aunt is so happy and it shows in her face. I cannot thank everyone for putting the smile on her beautiful face, thank you.
Initial experience of moving Mum into Henley House has been excellent. She has a lovely room with a great view over the Suffolk countryside. As a new, purpose-built residence the facilities are excellent and well-maintained. Staff are very friendly, helpful and approachable, and they respect that this is the resident’s home. They also have a good understanding of the specific issues relating to dementia care. Administrative matters were addressed efficiently, with minimal bureaucracy.
My mother went into Henley House Care Home for respite care, I was very impressed with the staff, she has settled very well and is going to stay as a full-time resident.
bar, cinema, library, garden room and the café.
Thank you so much for your review. It is lovely to hear feedback from our residents.
We have had Covid to deal with but the care that she has received has been excellent.
It’s always bad when rules relating to Covid are enforced but we know that mums health must come first and we like many have to work around this.
The home is lovely and very comfortable and I’m told that the quality and variety of food is very good. They even gave the odd wine.
Although she is switched on she is wheelchair-bound but receives care around the clock.
She likes the activities that are organised.
All in all a lovely place.
Lovely home but unfortunately there never seems to be enough staff. Although those that are working work very hard.
That you for your review and feedback. We are currently in the process of recruiting more staff for all areas of the home to ensure that the support we provide to our residents remains consistent. We will share your kind words and comments to the staffing team.
Very disappointed with the care my mother received in the seven weeks she was there before she died in July 2021. I explained fully my mother's needs before she became a resident and felt these were not communicated to the staff looking after her. The home was very short-staffed, especially at weekends. Agency staff were used and this meant no consistency in her care needs.
Thank you for your review. We take matters of dissatisfaction very seriously and we thank you for the opportunity you gave us at the time you raised your concerns to discuss these matters face-to-face.
Due to unprecedented times, agency staff were recruited by Henley House to support the care...
Overall the staff were extremely caring and did a wonderful afternoon tea for my brother-in-law's 91st birthday.
The home is welcoming in appearance and, being new, an impressive building and grounds. The reception staff were friendly and accommodating as usual and also professional. All staff I came into contact with were friendly and personable. My father was treated with courtesy and dignity and I felt that he was comfortable and very well looked after. An excellent care home.
I have been very impressed by the level of care and compassion shown by the staff to all the residents when I have visited. My friend has improved so much since coming to Henley House and is very happy living here.
With mum and our stepdad having to be cared for more than we could manage ourselves we are absolutely delighted that we discovered Henley House. From the first meeting of ourselves and your wonderful family liaison manager to all the staff in what can only be described as a first-class home. My wife and I are extremely happy in the knowledge that not only have we done the right thing for them both but they will get the loving care they both deserve. Thank you all.
The team at Henley House were always accessible and knowledgeable about Mum's situation. The care in her final weeks was compassionate and I would like to thank them for their outstanding work.
Thank you for your review. We greatly appreciate your feedback and kind words.
My father was cared for at Henley House for 25-months. In that time, the staff became Dad's family, and ours. When lockdown came, I missed both Dad and Dad's other family! We were always treated like family members. I never saw anything on my many visits that made me question anything, with any of the residents, that I was uncomfortable with. Dad was always smart, clean and given autonomy on what he wanted to do. He was treated with the utmost respect, and since his passing, in February 2021, dealing with staff and management has been lovely, friendly and professional. We have been invited to visit for a cup of tea when restriction lift and very much look forward to catching up with everyone.
Dear Sandra, thank you very much for your review and kind words. We will share your nice comments with our staff.
Very respectful of grandma and excellent care. Good communication and updates on changes to care plan etc.
Thank you for your kind words, it is our pleasure to be able to look after and get to know your grandmother.
Mum has been treated with compassion and care. Staff have been kind, professional and willing to take the time to make her comfortable and secure. Nursing levels are very professional and staff have kept me well informed and gone out of their way to support us as a family. Thank you.
Thank you so much for your kind words, we are always striving to be the best we can be and we are so glad that your mum has settled in and became a part of our community; she is a very special lady, and we are all so fond of her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 April 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 12 Jun 2026
We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...
- 02 Mar 2026
Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...
- 04 Dec 2025
Greensleeves Care is celebrating a milestone achievement — with three of its care homes, Lavender Fields in Sevenoaks, The Manor in Windsor, and Broadlands in Suffolk, becoming the first in...
There are no upcoming events for Henley House.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Greensleeves Care
- 31 Jan 2025Recipient: Greensleeves Care
- 31 Jan 2024Recipient: Greensleeves Care
Accreditations
There are no accreditations posted yet for Henley House.
Meet the Team (5)

I am incredibly proud to lead the caring and talented team at Henley House and to serve this community. As a care veteran, I make sure the home runs well so that our residents and their families get the high-quality care and reassurance they deserve.

I feel privileged to provide support and reassuring residents with their individual step by step journey when joining the Henley House community. Encouraging our residents and their families to embrace all that we have to offer. Away from work, I love to row, long walks by the sea and a good glass of Malbec!

Proud to be part of the Henley team

Proud to be part of the Henley House Team

Proud to be part of the Henley House Team.
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