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With beautiful views of the rolling Suffolk countryside, Henley House in Ipswich provides a superb range of facilities including a cinema, sky bar, tea room, garden room, and several sociable...
Henley House is a leading not-for-profit care home in Ipswich, featuring modern facilities and 66 well-appointed bedrooms. The home offers award-winning residential, dementia and respite care in the heart of Suffolk, combining high standards of care with a warm, community feel.
With beautiful views of the rolling Suffolk countryside, Henley House in Ipswich provides a superb range of facilities including a cinema, sky bar, tea room, garden room, and several sociable lounges and dining areas. Each bedroom includes en-suite facilities, Smart TV, Wi-Fi, and telephone point, ensuring comfort and connectivity.
As part of leading charitable care provider Greensleeves Care, Henley House proudly upholds the Home for Life Commitment, supporting residents to stay should their personal funds deplete.
When you join the Henley House family, you’ll enjoy:
- Peace of mind with the Home for Life funding assurance
- Flexible trial stays of up to six weeks to choose with confidence
- Modern facilities designed for high-quality care
- Experienced leadership and a compassionate care team
- Delicious, nutritious home-cooked meals
- A varied and engaging programme of daily activities for all interests
Whether you are looking for permanent residential care or short-term respite care in Ipswich, the friendly team at Henley House Care Home is here to answer your questions and help you make a care decision you can feel truly confident about.
Care Provided by Henley House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- Gold Standards Framework (GSF)
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Henley House to confirm what's included and get a personalised quote:
Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.
The price(s) shown are provided by the care home. Contact Henley House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Greensleeves Care
- Voluntary / Not for Profit Owned
Person in charge
- Suzanne York (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (65)
Henley House Reviews (58)
Henley House has a Review Score of 9.9 (9.916) out of 10, based on 25 reviews in the last 2 years.
Over all time Henley House has 58 reviews.
I want to take the time to send this review because I think it is important to let people know the difference staff here make to people's lives. Our lovely Mum went into Henley House in 2023. We spent a long time choosing the right place and I have to say that from the moment we walked in we knew...
I have no hesitation in recommending Henley House to anyone who has a dear relative who needs deeper care, it is not a 'facility' it is a home as in a place for our loved ones to live in comfort and where we can visit and spend time with them.
Dear Julie, what lovely words. I will ensure these are passed to the team as it is a pleasure do what we do, and yes the team are what makes it so special here at Henley House. Thank you for your review and continued support.
We wanted mum to come here initially, for respite care after a lengthy and traumatic stay in hospital where she...
We wanted mum to come here initially, for respite care after a lengthy and traumatic stay in hospital where she lost a lot of mobility due to heart failure. We are very happy with the care mum received, especially as the care is complex. Small niggles but we feel confident they get addressed.
Thank you for the lovely review. It has been a pleasure to enable Mum to improve from her stay in hospital and following the loss of her husband. Her specialist dietary needs are complex, but nothing we cannot handle and she has most definitely become one of the Henley House family of residents.
I arrived in the summer needing to change from intermittent care. I am now as fully independent as possible and enjoying my life. Thanks especially to the in house staff who make this possible every day. All make me feel as though I'm the only one, kitchen staff make the extra effort to make my...
I arrived in the summer needing to change from intermittent care. I am now as fully independent as possible and enjoying my life. Thanks especially to the in house staff who make this possible every day. All make me feel as though I'm the only one, kitchen staff make the extra effort to make my diet safe.
It has been so lovely to see you flourish and become one of the Henley House family of residents. I am also happy to continue to be your 'personal shopper' for all your preferred specialist food, we try to go above expectations when these things make a difference to someone's day. It is also a...
It has been so lovely to see you flourish and become one of the Henley House family of residents. I am also happy to continue to be your 'personal shopper' for all your preferred specialist food, we try to go above expectations when these things make a difference to someone's day. It is also a pleasure for you to have your family here for celebrations, this is your home to use and all are welcome. So thank you for such a lovely review, I will pass on the comments to the team.
It's hard to find anything...
It's hard to find anything to grumble about. Highly recommended care home, in my opinion.
Thank you so much for your kind comments, I will pass these onto the team. They are indeed 'amazing' and I'm proud to lead such a caring group of people who strive to make the residents' lives as full as possible.
I was lucky enough to be invited to the Xmas Quiz at Henley House and had a lot of fun. I loved the feel of the home, modern, clean and seasonally decorated. The event was very inclusive and laughs and smiles were in abundance.
I was lucky enough to be invited to the Xmas Quiz at Henley House and had a lot of fun. I loved the feel of the home, modern, clean and seasonally decorated. The event was very inclusive and laughs and smiles were in abundance.
Thank you for your kind words, our quizzes are legendary and you are always welcome to attend, we definitely encourage our residents to live their best lives, so any suggestions for activities or events are always welcome. Thank you again and hopefully see you on a team at the next quiz!
I recently spent 3 weeks at Henley House for respite care following a fall although I booked for 2 weeks I was so comfortable and restful that I stayed for a further week. The staff were so kind and thoughtful, they need a special mention. I would certainly return to Henley House again.
I recently spent 3 weeks at Henley House for respite care following a fall although I booked for 2 weeks I was so comfortable and restful that I stayed for a further week. The staff were so kind and thoughtful, they need a special mention. I would certainly return to Henley House again.
Thank you for a lovely review and it was a pleasure to have you and your little dog, stay with us. Always good to know when a respite extends or would happily return. You would be welcomed back and would be lovely to see you drop in for a coffee anytime.
I had a good reception when arriving at Henley House and quickly felt comfortable. Both staff and residents were ready to smile and introduce themselves. The room was clean and comfortable and felt homely. I enjoyed mealtimes with well-presented food and a good variety of choices. I enjoyed the...
I had a good reception when arriving at Henley House and quickly felt comfortable. Both staff and residents were ready to smile and introduce themselves. The room was clean and comfortable and felt homely. I enjoyed mealtimes with well-presented food and a good variety of choices. I enjoyed the activities that were available to all with assistance to and from if needed. In all a good fill-in whilst the family were away.
Thank you for a lovely review, it was a pleasure to have you stay and it would be lovely to have you return should you ever need us again.
My Mum has been living in Henley House for over a year now. It was really difficult for our family to see our Mum having to leave her home and husband of decades and live elsewhere. However, all the staff have been lovely. Very understanding, patient and compassionate. Everyone goes out of their...
My Mum has been living in Henley House for over a year now. It was really difficult for our family to see our Mum having to leave her home and husband of decades and live elsewhere. However, all the staff have been lovely. Very understanding, patient and compassionate. Everyone goes out of their way to be friendly and welcoming and all take time to make my mum feel cared for. From the cleaners, caretakers, the dining room staff to the carers and seniors. The place is lovely, with bright surroundings and the view is spectacular from Mum's room, it's lovely looking out to see what you can spy in the distant countryside. Medical checks and monitoring are regular. The food is good, with things made on site and always extras on offer like freshly made milkshakes etc which Mum enjoys. The entertainment is good, the mental stimulation has been a real benefit to my mum. Events are organised which satisfy a variety of tastes, there's always something to be involved in if you want to be. Thanks to a great team!
Thank you for such a lovely review. It is an absolute pleasure to have Mum and to support her to spend as much time with family and to go out and about on so many trips, from visiting the local to sailing. Thank you for trusting us to care for her when you had to make that difficult decision and for supporting the home to do so, as well as we can.
My stay at Henley House for respite was necessitated as my wife, my full-time kara, had to undergo surgery. When it became apparent that my two-week plans to stay were not long enough, my stay was extended for a third week for which we were both very grateful. On arrival, I was immediately made to...
My stay at Henley House for respite was necessitated as my wife, my full-time kara, had to undergo surgery. When it became apparent that my two-week plans to stay were not long enough, my stay was extended for a third week for which we were both very grateful. On arrival, I was immediately made to feel at home. The staff were friendly and welcoming. My ensuite room overlooked the countryside and horse paddocks and bird-watching potential. The room was very comfortable and well appointed and cleaned every day to a high standard. The food was varied and well presented with fresh fruit always available. I was fortunate to have visitors on most days who were always made very welcome by the staff. I would confidently recommend Henley House. It is very professional friendly and safe. I was comfortable and well looked after there. Thank you.
Thank you for such a lovely review and for your comments to us that you were made to feel like 'family'. It was a pleasure to have you staying with us and lovely to meet all of you and all your visitors, we are here if you need us in the future.
Mum had been struggling at home since my dad died in 2021. I had been her main carer for many years, I had a stroke in 2022 and found it a struggle to care for mum as much as I would like to. Mum had a stay in the hospital and came out with carers but as time went on struggled to do many of her...
Mum went into the home being pushed in a wheelchair, but within weeks was walking with a walking frame independently.
Thank you for the lovely comments. It's been lovely seeing mum, who you said may keep herself to herself, joining in all the activities even if to watch. We've noted the score for food and are already making improvements guided by the residents, so all suggestions are welcome, anytime!
You looked after my mum for her last 14 months when we couldn’t. You treated her with respect, dignity and love and treated her as one of your family and we as a family will forever be in your debt. Thank you.
You looked after my mum for her last 14 months when we couldn’t. You treated her with respect, dignity and love and treated her as one of your family and we as a family will forever be in your debt. Thank you.
Thank you for the lovely comments, that is exactly what we aim to do and she very much was one of the family here. I will ensure your lovely comments are passed onto the team.
All the staff are lovely, always smiling and happy.
Mum has been in Henley House for two and a half years and is very, very happy.
The social events are great - so much going on every week.
Well done to you all.
All the staff are lovely, always smiling and happy.
Mum has been in Henley House for two and a half years and is very, very happy.
The social events are great - so much going on every week.
Well done to you all.
Thank you so much for the lovely feedback and for the support you give the home. It is a pleasure ensuring the residents lead their best lives, and I shall ensure your feedback is shared with the team.
She loves her room and private bathroom and is really happy with the care she is receiving. She...
She loves her room and private bathroom and is really happy with the care she is receiving. She also enjoys the food she is eating.
The activities are various and I am sure she might eventually join in although at the moment she is happy just waving to people as they walk past and saying hello.
A really lovely space for her to live and she no longer has the worry of dusting and cleaning her big bedroomed house
During Mum's years living at Henley House, her illness and death and today her final journey from Henley House with refreshments after the funeral, I can only praise and thank all the staff. They are all outstanding in their care and compassion. We are so grateful for how they have looked after Mum...
During Mum's years living at Henley House, her illness and death and today her final journey from Henley House with refreshments after the funeral, I can only praise and thank all the staff. They are all outstanding in their care and compassion. We are so grateful for how they have looked after Mum and us as a family, Thank you just doesn't cover it. We will always feel welcome if we pop in, even now that Mum has gone. Heartfelt thanks to you all - special shout out to Craig for arranging refreshments after Mum's funeral. Thank you.
All of the staff are friendly and willing to help both my mum and me. They take time to listen and...
All of the staff are friendly and willing to help both my mum and me. They take time to listen and understand.
The meals have been lovely, though I think they are short of a chef at the moment as other staff have stepped in to provide meals a few times, but the meals have still been very good.
The staff have helped us to get Mum's own recliner chair into her room and they test all electrical items.
There are loads of activities for the residents to join in and Mum loved dancing to the Elvis tribute. They had a lovely Halloween party and are now getting ready for Remembrance Day which will be very meaningful for all the residents.
Room cleaning is excellent and care staff are very good. All visitors need to wear masks in the communal areas at the moment which I think is sensible.
I came to visit my cousin and her husband today and received a warm welcome from reception. The lounge/day room was very clean and fabulous decor. Staff were very friendly. I was very impressed with all the facilities and the guest's rooms are very spacious with lots of storage and tastefully...
I came to visit my cousin and her husband today and received a warm welcome from reception. The lounge/day room was very clean and fabulous decor. Staff were very friendly. I was very impressed with all the facilities and the guest's rooms are very spacious with lots of storage and tastefully decorated.
My mother had a very introverted life before Henley House and spent nearly 38 years as a widow and became quite reclusive. Putting aside that she would prefer to be at home, the pleasure I get from seeing Mum surrounded and interacting with people daily is immense, and although it is very sad that...
My mother had a very introverted life before Henley House and spent nearly 38 years as a widow and became quite reclusive. Putting aside that she would prefer to be at home, the pleasure I get from seeing Mum surrounded and interacting with people daily is immense, and although it is very sad that she cannot remember the activities and conversations she has. It is a pleasure to know she always has company and wears a smile.
What an incredible home, from the moment I was welcomed in at reception to leaving. I was greeted by kind and caring professionals. The actual home is amazing, clean, spacious and full of wonderful amenities. My aunt and uncle were both really happy.
What an incredible home, from the moment I was welcomed in at reception to leaving. I was greeted by kind and caring professionals. The actual home is amazing, clean, spacious and full of wonderful amenities. My aunt and uncle were both really happy.
An excellent atmosphere. Friendly, professional and welcoming. Residents active and treated with care and respect.
An excellent atmosphere. Friendly, professional and welcoming. Residents active and treated with care and respect.
Thank you so much for your kind review. I will pass on your comments to our team.
Having recently moved our mother permanently into Henley House after three periods of respite in 2021. We now have peace of mind and total confidence that she is being well looked after in a completely safe environment, The building is new and very smart and the staff are wonderful. So kind and...
Having recently moved our mother permanently into Henley House after three periods of respite in 2021. We now have peace of mind and total confidence that she is being well looked after in a completely safe environment, The building is new and very smart and the staff are wonderful. So kind and caring, nothing is too much trouble. The room is very comfortable, the food is well prepared and nutritious and everything is spotlessly clean.
Thank you for leaving such a lovely review. I will make sure our team sees your comments.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 April 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (1)
- 12 Jun 2026
We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...
- 02 Mar 2026
Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...
- 04 Dec 2025
Greensleeves Care is celebrating a milestone achievement — with three of its care homes, Lavender Fields in Sevenoaks, The Manor in Windsor, and Broadlands in Suffolk, becoming the first in...
- 03 Dec 2026Organiser: Henley House
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Greensleeves Care
- 31 Jan 2025Recipient: Greensleeves Care
- 31 Jan 2024Recipient: Greensleeves Care
Accreditations
Meet the Team (5)

Suzanne joined Henley House in June 2026, bringing with her a wealth of experience in Health and Social Care gained over a career spanning several...
Suzanne joined Henley House in June 2026, bringing with her a wealth of experience in Health and Social Care gained over a career spanning several decades. Beginning as one of Suffolk’s first community carers at the age of 17, she has worked across a wide range of care settings, including supporting individuals with profound learning disabilities, leading advocacy services with Suffolk Family Carers, and managing residential care homes.
Before joining Greensleeves Care, Suzanne spent five years as a Registered Manager at a residential home in Needham Market, where the service achieved a 10/10 rating on carehome.co.uk and was shortlisted for a National Care Award for excellence in end-of-life care.
Passionate about delivering high-quality, person-centred care, Suzanne is committed to creating a supportive environment for residents, families, and colleagues. She believes in being approachable, visible, and solution-focused, ensuring that the voices of those she supports remain at the heart of everything she does.

I feel privileged to provide support and reassuring residents with their individual step by step journey when joining the Henley House community....
I feel privileged to provide support and reassuring residents with their individual step by step journey when joining the Henley House community. Encouraging our residents and their families to embrace all that we have to offer. Away from work, I love to row, long walks by the sea and a good glass of Malbec!

Proud to be part of the Henley team

Proud to be part of the Henley House Team

Proud to be part of the Henley House Team.
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