Search...

Henley House

333 Henley Road, Ipswich, Suffolk IP1 6TB
Greensleeves Care Logo
Jobs
Henley House logo
Henley House, Ipswich
Henley House, Ipswich
Henley House, Ipswich

Henley House is a leading not-for-profit care home in Ipswich, featuring modern facilities and 66 well-appointed bedrooms. The home offers award-winning residential, dementia and respite care in the heart of Suffolk, combining high standards of care with a warm, community feel.

With beautiful views of the rolling Suffolk countryside, Henley House in Ipswich provides a superb range of facilities including a cinema, sky bar, tea room, garden room, and several sociable...  

Loading travel time

Care Provided by Henley House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,849 - £2,060£1,849 - £2,060
Residential Dementia Care£2,048 - £2,258£2,048 - £2,257

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

Contact Henley House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rebecca Bewley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (65)

Henley House Reviews (56)

Submit a Review
9.9

Henley House has a Review Score of 9.9 (9.919) out of 10, based on 23 reviews in the last 2 years. Over all time Henley House has 56 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Henley House
Loading...
Showing 56 reviews matching selected criteria
Review from D P (Resident / Service User) published on 16 January 2025 Submitted via Postal Card
Overall Experience

I arrived in the summer needing to change from intermittent care. I am now as fully independent as possible and enjoying my life. Thanks especially to the in house staff who make this possible every day. All make me feel as though I'm the only one, kitchen staff make the extra effort to make my diet safe.

Reply from Rebecca Bewley, Home Manager at Henley House

It has been so lovely to see you flourish and become one of the Henley House family of residents. I am also happy to continue to be your 'personal shopper' for all your preferred specialist food, we try to go above expectations when these things make a difference to someone's day. It is also a...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M W (Son-in-law of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience
Henley House, in my experience is the best care home I have visited. The building its self is very impressive, all the carers and seniors we have encountered, not to mention the cleaning staff have been amazing in the three years my mother in law has been living here.

It's hard to find anything to grumble about. Highly recommended care home, in my opinion.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you so much for your kind comments, I will pass these onto the team. They are indeed 'amazing' and I'm proud to lead such a caring group of people who strive to make the residents' lives as full as possible.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve D (Friend of Resident) published on 19 December 2024 Submitted via Website
Overall Experience

I was lucky enough to be invited to the Xmas Quiz at Henley House and had a lot of fun. I loved the feel of the home, modern, clean and seasonally decorated. The event was very inclusive and laughs and smiles were in abundance.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for your kind words, our quizzes are legendary and you are always welcome to attend, we definitely encourage our residents to live their best lives, so any suggestions for activities or events are always welcome. Thank you again and hopefully see you on a team at the next quiz!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from S M (Respite Resident) published on 11 September 2024 Submitted via Postal Card
Overall Experience

I recently spent 3 weeks at Henley House for respite care following a fall although I booked for 2 weeks I was so comfortable and restful that I stayed for a further week. The staff were so kind and thoughtful, they need a special mention. I would certainly return to Henley House again.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for a lovely review and it was a pleasure to have you and your little dog, stay with us. Always good to know when a respite extends or would happily return. You would be welcomed back and would be lovely to see you drop in for a coffee anytime.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Irene J (Respite Resident) published on 11 September 2024 Submitted via Postal Card
Overall Experience

I had a good reception when arriving at Henley House and quickly felt comfortable. Both staff and residents were ready to smile and introduce themselves. The room was clean and comfortable and felt homely. I enjoyed mealtimes with well-presented food and a good variety of choices. I enjoyed the activities that were available to all with assistance to and from if needed. In all a good fill-in whilst the family were away.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for a lovely review, it was a pleasure to have you stay and it would be lovely to have you return should you ever need us again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G B (Daughter of Resident) published on 30 July 2024 Submitted via Website
Overall Experience

My Mum has been living in Henley House for over a year now. It was really difficult for our family to see our Mum having to leave her home and husband of decades and live elsewhere. However, all the staff have been lovely. Very understanding, patient and compassionate. Everyone goes out of their way to be friendly and welcoming and all take time to make my mum feel cared for. From the cleaners, caretakers, the dining room staff to the carers and seniors. The place is lovely, with bright surroundings and the view is spectacular from Mum's room, it's lovely looking out to see what you can spy in the distant countryside. Medical checks and monitoring are regular. The food is good, with things made on site and always extras on offer like freshly made milkshakes etc which Mum enjoys. The entertainment is good, the mental stimulation has been a real benefit to my mum. Events are organised which satisfy a variety of tastes, there's always something to be involved in if you want to be. Thanks to a great team!

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for such a lovely review. It is an absolute pleasure to have Mum and to support her to spend as much time with family and to go out and about on so many trips, from visiting the local to sailing. Thank you for trusting us to care for her when you had to make that difficult decision and for supporting the home to do so, as well as we can.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B R (Respite Resident) published on 13 May 2024 Submitted via Postal Card
Overall Experience

My stay at Henley House for respite was necessitated as my wife, my full-time kara, had to undergo surgery. When it became apparent that my two-week plans to stay were not long enough, my stay was extended for a third week for which we were both very grateful. On arrival, I was immediately made to feel at home. The staff were friendly and welcoming. My ensuite room overlooked the countryside and horse paddocks and bird-watching potential. The room was very comfortable and well appointed and cleaned every day to a high standard. The food was varied and well presented with fresh fruit always available. I was fortunate to have visitors on most days who were always made very welcome by the staff. I would confidently recommend Henley House. It is very professional friendly and safe. I was comfortable and well looked after there. Thank you.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for such a lovely review and for your comments to us that you were made to feel like 'family'. It was a pleasure to have you staying with us and lovely to meet all of you and all your visitors, we are here if you need us in the future.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mrs Susan G (Daughter of Resident) published on 21 March 2024 Submitted via Website
Overall Experience
Mum had been struggling at home since my dad died in 2021. I had been her main carer for many years, I had a stroke in 2022 and found it a struggle to care for mum as much as I would like to. Mum had a stay in the hospital and came out with carers but as time went on struggled to do many of her daily living tasks. My sister and I looked at a few care homes in the area and found Henley House by far the best, they didn't have any vacant rooms but we and mum were willing to wait for a vacancy, and one came up. Mum moved in on November 1st 2023. Mum did find it hard at first, going from a big 5 bedroom house into one room, but the care staff, management, housekeepers, kitchen assistants, and even the caretakers were so kind, always found time to chat with mum, the entertainment staff encouraged mum to take part in activities going on in the home, and to our surprise she did.

Mum went into the home being pushed in a wheelchair, but within weeks was walking with a walking frame independently.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for the lovely comments. It's been lovely seeing mum, who you said may keep herself to herself, joining in all the activities even if to watch. We've noted the score for food and are already making improvements guided by the residents, so all suggestions are welcome, anytime!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G D (Son of Resident) published on 8 January 2024 Submitted via Website
Overall Experience

You looked after my mum for her last 14 months when we couldn’t. You treated her with respect, dignity and love and treated her as one of your family and we as a family will forever be in your debt. Thank you.

Reply from Rebecca Bewley, Home Manager at Henley House

Thank you for the lovely comments, that is exactly what we aim to do and she very much was one of the family here. I will ensure your lovely comments are passed onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Lisa W (Daughter of Resident) published on 4 January 2024 Submitted via Postal Card
Overall Experience
Henley House never fails to deliver kindness and compassion.
All the staff are lovely, always smiling and happy.
Mum has been in Henley House for two and a half years and is very, very happy.
The social events are great - so much going on every week.

Well done to you all.

Reply from Rebecca Bewley, General Manager at Henley House

Thank you so much for the lovely feedback and for the support you give the home. It is a pleasure ensuring the residents lead their best lives, and I shall ensure your feedback is shared with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D H (Daughter of Resident) published on 7 July 2023 Submitted via Website
Overall Experience
Mum moved in in January after being sent to another home straight from hospital. That home was truly horrendous. We spent some time looking at various homes for her before we decided on Henley House.
She loves her room and private bathroom and is really happy with the care she is receiving. She also enjoys the food she is eating.
The activities are various and I am sure she might eventually join in although at the moment she is happy just waving to people as they walk past and saying hello.

A really lovely space for her to live and she no longer has the worry of dusting and cleaning her big bedroomed house

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue B (Daughter of Resident) published on 20 February 2023 Submitted via Postal Card
Overall Experience

During Mum's years living at Henley House, her illness and death and today her final journey from Henley House with refreshments after the funeral, I can only praise and thank all the staff. They are all outstanding in their care and compassion. We are so grateful for how they have looked after Mum and us as a family, Thank you just doesn't cover it. We will always feel welcome if we pop in, even now that Mum has gone. Heartfelt thanks to you all - special shout out to Craig for arranging refreshments after Mum's funeral. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bev S (Daughter of Resident) published on 17 November 2022 Submitted via Website
Overall Experience
The care home is a lovely modern building with plenty of lounges and dining areas which are well used. The individual rooms are a good size and Mum has a door to the garden which she loves.
All of the staff are friendly and willing to help both my mum and me. They take time to listen and understand.
The meals have been lovely, though I think they are short of a chef at the moment as other staff have stepped in to provide meals a few times, but the meals have still been very good.
The staff have helped us to get Mum's own recliner chair into her room and they test all electrical items.
There are loads of activities for the residents to join in and Mum loved dancing to the Elvis tribute. They had a lovely Halloween party and are now getting ready for Remembrance Day which will be very meaningful for all the residents.

Room cleaning is excellent and care staff are very good. All visitors need to wear masks in the communal areas at the moment which I think is sensible.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kerry A (Cousin of Resident) published on 9 September 2022 Submitted via Postal Card
Overall Experience

I came to visit my cousin and her husband today and received a warm welcome from reception. The lounge/day room was very clean and fabulous decor. Staff were very friendly. I was very impressed with all the facilities and the guest's rooms are very spacious with lots of storage and tastefully decorated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Beverley R (Daughter of Resident) published on 28 July 2022 Submitted via Postal Card
Overall Experience

My mother had a very introverted life before Henley House and spent nearly 38 years as a widow and became quite reclusive. Putting aside that she would prefer to be at home, the pleasure I get from seeing Mum surrounded and interacting with people daily is immense, and although it is very sad that she cannot remember the activities and conversations she has. It is a pleasure to know she always has company and wears a smile.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jackie H (Niece of Resident) published on 21 July 2022 Submitted via Postal Card
Overall Experience

What an incredible home, from the moment I was welcomed in at reception to leaving. I was greeted by kind and caring professionals. The actual home is amazing, clean, spacious and full of wonderful amenities. My aunt and uncle were both really happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Friend of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

An excellent atmosphere. Friendly, professional and welcoming. Residents active and treated with care and respect.

Reply from Hayley Salter, Home Manager at Henley House

Thank you so much for your kind review. I will pass on your comments to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter C (Son of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

Having recently moved our mother permanently into Henley House after three periods of respite in 2021. We now have peace of mind and total confidence that she is being well looked after in a completely safe environment, The building is new and very smart and the staff are wonderful. So kind and caring, nothing is too much trouble. The room is very comfortable, the food is well prepared and nutritious and everything is spotlessly clean.

Reply from Hayley Salter, Home Manager at Henley House

Thank you for leaving such a lovely review. I will make sure our team sees your comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen K (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

Everyone is always pleasant here from entering, the reception is a wonderful welcome. The staff are very friendly. I know my Daddy is being looked after and cared for.

Reply from Hayley Salter, Home Manager at Henley House

Thank you for taking the time to leave a review, I am so glad that you are happy with your father's care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C P (Resident / Service User) published on 27 June 2022 Submitted via Postal Card
Overall Experience

Nothing is too much trouble, I moved rooms recently and they were marvellous. I love it here and I am very happy at Henley House.

Reply from Hayley Salter, Home at Henley House

Thank you for your review. We are glad that you are so happy at Henley House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 April 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 12 Jun 2026

    We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...

  • 02 Mar 2026

    Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...

  • 04 Dec 2025

    Greensleeves Care is celebrating a milestone achievement — with three of its care homes, Lavender Fields in Sevenoaks, The Manor in Windsor, and Broadlands in Suffolk, becoming the first in...

Upcoming Events

There are no upcoming events for Henley House.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Greensleeves Care
  • 31 Jan 2025Recipient: Greensleeves Care
  • 31 Jan 2024Recipient: Greensleeves Care

Accreditations

There are no accreditations posted yet for Henley House.

Meet the Team (5)

Rebecca Bewley
Rebecca BewleyJob Title Home ManagerJoined 2023

I am incredibly proud to lead the caring and talented team at Henley House and to serve this community. As a care veteran, I make sure the home runs well so that our residents and their families get the high-quality care and reassurance they deserve.

Nicki Mitchell
Nicki MitchellJob Title Family Liaison ManagerJoined 2020

I feel privileged to provide support and reassuring residents with their individual step by step journey when joining the Henley House community. Encouraging our residents and their families to embrace all that we have to offer. Away from work, I love to row, long walks by the sea and a good glass of Malbec!

MaryAnn Hewlett
MaryAnn HewlettJob Title Care & Compliance ManagerJoined 2018

Proud to be part of the Henley team

Linda Skokan
Linda SkokanJob Title Senior CarerJoined 2018

Proud to be part of the Henley House Team

Laura Biggs
Laura BiggsJob Title Activities CoordinatorJoined 2021

Proud to be part of the Henley House Team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Henley House to verify any information. View our terms and conditions. Henley House has an Enhanced Service -more info.