Submit a Review for Barchester Waterside Court Care Home
26 Winterbook, Wallingford, OX10 9EG
View full details of Barchester Waterside Court Care HomeLatest Reviews for Barchester Waterside Court Care Home
28 January 2026
The care they give to my Grandmother is outstanding! The activities, food, care & compassion.. is amazing! I ask my Nan regularly, "are you happy here"? She's always smiling & happy!
Blerta lays on amazing activities to keep their brains working!
12 January 2026
Waterside Court is a very welcoming place, friendly staff, and people like the General Manager Clem make a huge difference as he is very approachable. The home is always tidy and clean and the bedrooms are lovely. Activities are great and there is a wide range and variety of activities where my
husband can participate.
05 November 2025
I came to Waterside Court for a week's respite care. On arrival I was low in spirits having had a prolonged spell of ill health and resulting isolation. The vast improvement over the week was thanks to: welcoming and caring staff (nothing too much trouble), delicious food which restored my appetite,
a varied and interesting activities programme, all of which made me feel better and stronger.
I can highly recommend Waterside Court to others seeking a safe and happy home from home.
10 October 2025
Very friendly and caring staff. Extremely clean and warm home. There are lots of activities every day which my mother enjoys and looks forward to. She really enjoys the food in the restaurant and normally sits with the same residents/ friends each day.
10 October 2025
The care my mother receives from all of the staff is excellent. They are there for her every need and always with a smile on their faces.
She never feels a burden on staff as they understand her needs.
The Waterside has a very happy environment where residents feel safe and comfortable.
It's a
huge relief for me to know that my mum is happy joining in with knitting, exercise and singalong classes. Mealtimes are also a wonderful social gathering for all the residents.
The dining room is beautiful with linen tablecloths and napkins. Only the best is good enough!
03 October 2025
Waterside Court provides care that is second to none! The staff could not be more helpful and the surroundings are beautiful.the entertainments are a highlight of life at Waterside Court.we are so grateful to all the staff.
28 August 2025
We are so happy that my brother is now safe & very well cared for at Waterside Court. The lead up to my brother becoming a resident was beyond stressful with police & ambulance services engaged to keep him at home.
Luckily, the senior general manager was able to do an immediate assessment of my
brother's requirements & within 24 hours my brother was a resident in a lovely room. He has been reinvigorated by the staff & the company of other residents. We could not have asked for more considerate staff attending Ian's needs. Many thanks to all concerned.
23 June 2025
My friend has been in Waterside Court for just over two years now.I come to visit her weekly and am always welcomed with a very warm greeting.All staff are incredibly friendly & very happy in there job roll.Creating a family feel to the care home, which is lovely to see.
The manager is very good
at interacting with the residents.He's very approachable if there's any issues.I'm able to take my friend for days out if she wants to.She has a little patio/garden outside of her room, which we have planted lots of plants to make it more enjoyable to look out to,this makes it feel more like home for her.
The carehome has a hotel feel to it. Making it a very comfortable place for my friend to live. She enjoys meal times and is very well cared for.There's always someone on hand if needed.There are lot's of activities to participate in if you wish to.She has celebrated two birthday party's,Waterside court added all the special touches to make it memorable.i would highly recommend this home.
03 April 2025
Mum moved permanently to Waterside Court in September 2021. She has dementia and over the past three years there have been significant changes in what she has been able to achieve. She has always appreciated the care and support she receives from all staff (including house keeping and cleaning
staff) and now she is further along her dementia journey this helps her to feel secure with the people she sees routinely. This is so important when life as you once knew it is falling away from you. Mum's ability to enjoy activities is considerably less than it was but she is taken to all the activities, of which there are plenty, and she enjoys them. Enjoyment of being 'in the moment' is vital. From the minute you walk in to Waterside Court you are received with welcoming smiles and are made to feel at home.
23 December 2024
Since Mum became a permanent resident in September 2021, we have been very pleased with the care she has received.
Mum is very calm and relaxed and this is all down to the excellent care she receives from all the staff. We, as a family, are comforted that Mum is safe and secure and is well looked
after.
She is in a lovely room close to the dining room and lounge area, where she is often found when the family come to visit.
17 December 2024
I absolutely love the Barchester Waterside Court Care Home. The staff and the management are an absolute delight - caring, living and very professional as well as making everyone feel like one big family.
I love coming to visit my mother-in-law. meeting all the residents and the staff, it is a
really wonderful experience.
29 November 2024
The staff are really caring which is the most important thing. The home is lovely with several lounges to sit in as well as ensuite bedrooms for all residents. There are several activities during the week which the residents can choose to participate in. A favourite activity is when they have a
singer or musician visiting. The home try to get one most weeks but it is not always possible. I would like it to be a couple of times a week as it really lifts all the residents moods no end. The only way I can see this happening is to book acts a year in advance or at least several months ahead. The dining room is laid out very nicely. The menu however is a bit repetitive and not at its best by the time it is served. I would like to see a larger variety of sandwiches at supper time for those residents who do not want another cooked meal.
22 July 2024
We have only recently discovered Waterside Court when we needed to find care at very short notice for my in-laws. I was so confident it was the right place for them when I looked around that we didn't consider anywhere else. It was a complicated move but the staff were exceptional in lining
everything up very quickly. My in-laws have settled in well and love it here. As visitors to the home, we are kept apprised of how they are adapting and are always made to feel extremely welcome.
17 June 2024
My husband who has FrontoTemporal Dementia went to Waterside Care Home for 2 weeks of respite care in order for me to have a break from caring for him.
I am grateful for the empathetic care he received from the excellent care home staff.
The facilities, management and the security offered there
are top quality.
03 May 2024
I have been very impressed by this care home ever since my first visit to access it for my husband.
I am even more impressed since he came in for respite. The staff had to work hard to overcome his extreme reluctance to be here; eventually he settled in and began to enjoy the activities. Family
members visiting him always found him cheerful and this showed in the photos which they took and forwarded to me.
Many thanks to all those involved in his care.
01 May 2024
My husband had a very happy stay for five nights respite care to give me a break. As always, he was very well looked after and felt secure and enjoyed himself. I am so grateful for this vital respite facility and do hope that beds for respite will remain available. Thank you to all the staff.
29 February 2024
The home services manager is more than helpful at all times. Nothing is too much trouble.
25 January 2024
My 92-year-old father originally had 4 weeks respite after an unexpected operation. The home offered excellent facilities and the staff were all amazing. He agreed after 4 weeks that he should stay permanently. Everyone working at the home has made this an easy decision for my father and his family
because they are all professional and very caring. A variety of activities are also organised.
22 September 2023
All staff have been so helpful. My friend has settled in nicely. We are both happy with the facilities.
21 September 2023
My father came to Barchester Waterside Court Care Home for respite care due to his onset of dementia. Unfortunately, due to a severe stroke, he had to be sent to hospital and after review and consideration of his needs, we had my father returned to Waterside for end-of-life care. The Waterside team
were fantastic, caring, compassionate and could not have been anymore helpful in my father's last days. We are very thankful to the Waterside team.
Latest Reviews for Barchester Waterside Court Care Home
28 January 2026
The care they give to my Grandmother is outstanding! The activities, food, care & compassion.. is amazing! I ask my Nan regularly, "are you happy here"? She's always smiling & happy!
Blerta lays on amazing activities to keep their brains working!
12 January 2026
Waterside Court is a very welcoming place, friendly staff, and people like the General Manager Clem make a huge difference as he is very approachable. The home is always tidy and clean and the bedrooms are lovely. Activities are great and there is a wide range and variety of activities where my
husband can participate.
05 November 2025
I came to Waterside Court for a week's respite care. On arrival I was low in spirits having had a prolonged spell of ill health and resulting isolation. The vast improvement over the week was thanks to: welcoming and caring staff (nothing too much trouble), delicious food which restored my appetite,
a varied and interesting activities programme, all of which made me feel better and stronger.
I can highly recommend Waterside Court to others seeking a safe and happy home from home.
10 October 2025
Very friendly and caring staff. Extremely clean and warm home. There are lots of activities every day which my mother enjoys and looks forward to. She really enjoys the food in the restaurant and normally sits with the same residents/ friends each day.
10 October 2025
The care my mother receives from all of the staff is excellent. They are there for her every need and always with a smile on their faces.
She never feels a burden on staff as they understand her needs.
The Waterside has a very happy environment where residents feel safe and comfortable.
It's a
huge relief for me to know that my mum is happy joining in with knitting, exercise and singalong classes. Mealtimes are also a wonderful social gathering for all the residents.
The dining room is beautiful with linen tablecloths and napkins. Only the best is good enough!
03 October 2025
Waterside Court provides care that is second to none! The staff could not be more helpful and the surroundings are beautiful.the entertainments are a highlight of life at Waterside Court.we are so grateful to all the staff.
28 August 2025
We are so happy that my brother is now safe & very well cared for at Waterside Court. The lead up to my brother becoming a resident was beyond stressful with police & ambulance services engaged to keep him at home.
Luckily, the senior general manager was able to do an immediate assessment of my
brother's requirements & within 24 hours my brother was a resident in a lovely room. He has been reinvigorated by the staff & the company of other residents. We could not have asked for more considerate staff attending Ian's needs. Many thanks to all concerned.
23 June 2025
My friend has been in Waterside Court for just over two years now.I come to visit her weekly and am always welcomed with a very warm greeting.All staff are incredibly friendly & very happy in there job roll.Creating a family feel to the care home, which is lovely to see.
The manager is very good
at interacting with the residents.He's very approachable if there's any issues.I'm able to take my friend for days out if she wants to.She has a little patio/garden outside of her room, which we have planted lots of plants to make it more enjoyable to look out to,this makes it feel more like home for her.
The carehome has a hotel feel to it. Making it a very comfortable place for my friend to live. She enjoys meal times and is very well cared for.There's always someone on hand if needed.There are lot's of activities to participate in if you wish to.She has celebrated two birthday party's,Waterside court added all the special touches to make it memorable.i would highly recommend this home.
03 April 2025
Mum moved permanently to Waterside Court in September 2021. She has dementia and over the past three years there have been significant changes in what she has been able to achieve. She has always appreciated the care and support she receives from all staff (including house keeping and cleaning
staff) and now she is further along her dementia journey this helps her to feel secure with the people she sees routinely. This is so important when life as you once knew it is falling away from you. Mum's ability to enjoy activities is considerably less than it was but she is taken to all the activities, of which there are plenty, and she enjoys them. Enjoyment of being 'in the moment' is vital. From the minute you walk in to Waterside Court you are received with welcoming smiles and are made to feel at home.
23 December 2024
Since Mum became a permanent resident in September 2021, we have been very pleased with the care she has received.
Mum is very calm and relaxed and this is all down to the excellent care she receives from all the staff. We, as a family, are comforted that Mum is safe and secure and is well looked
after.
She is in a lovely room close to the dining room and lounge area, where she is often found when the family come to visit.
17 December 2024
I absolutely love the Barchester Waterside Court Care Home. The staff and the management are an absolute delight - caring, living and very professional as well as making everyone feel like one big family.
I love coming to visit my mother-in-law. meeting all the residents and the staff, it is a
really wonderful experience.
29 November 2024
The staff are really caring which is the most important thing. The home is lovely with several lounges to sit in as well as ensuite bedrooms for all residents. There are several activities during the week which the residents can choose to participate in. A favourite activity is when they have a
singer or musician visiting. The home try to get one most weeks but it is not always possible. I would like it to be a couple of times a week as it really lifts all the residents moods no end. The only way I can see this happening is to book acts a year in advance or at least several months ahead. The dining room is laid out very nicely. The menu however is a bit repetitive and not at its best by the time it is served. I would like to see a larger variety of sandwiches at supper time for those residents who do not want another cooked meal.
22 July 2024
We have only recently discovered Waterside Court when we needed to find care at very short notice for my in-laws. I was so confident it was the right place for them when I looked around that we didn't consider anywhere else. It was a complicated move but the staff were exceptional in lining
everything up very quickly. My in-laws have settled in well and love it here. As visitors to the home, we are kept apprised of how they are adapting and are always made to feel extremely welcome.
17 June 2024
My husband who has FrontoTemporal Dementia went to Waterside Care Home for 2 weeks of respite care in order for me to have a break from caring for him.
I am grateful for the empathetic care he received from the excellent care home staff.
The facilities, management and the security offered there
are top quality.
03 May 2024
I have been very impressed by this care home ever since my first visit to access it for my husband.
I am even more impressed since he came in for respite. The staff had to work hard to overcome his extreme reluctance to be here; eventually he settled in and began to enjoy the activities. Family
members visiting him always found him cheerful and this showed in the photos which they took and forwarded to me.
Many thanks to all those involved in his care.
01 May 2024
My husband had a very happy stay for five nights respite care to give me a break. As always, he was very well looked after and felt secure and enjoyed himself. I am so grateful for this vital respite facility and do hope that beds for respite will remain available. Thank you to all the staff.
29 February 2024
The home services manager is more than helpful at all times. Nothing is too much trouble.
25 January 2024
My 92-year-old father originally had 4 weeks respite after an unexpected operation. The home offered excellent facilities and the staff were all amazing. He agreed after 4 weeks that he should stay permanently. Everyone working at the home has made this an easy decision for my father and his family
because they are all professional and very caring. A variety of activities are also organised.
22 September 2023
All staff have been so helpful. My friend has settled in nicely. We are both happy with the facilities.
21 September 2023
My father came to Barchester Waterside Court Care Home for respite care due to his onset of dementia. Unfortunately, due to a severe stroke, he had to be sent to hospital and after review and consideration of his needs, we had my father returned to Waterside for end-of-life care. The Waterside team
were fantastic, caring, compassionate and could not have been anymore helpful in my father's last days. We are very thankful to the Waterside team.