Submit a Review for Barchester Florence Court Care Home
243 Segensworth Road, Fareham, PO15 5EW
View Full Details of Barchester Florence Court Care HomeLatest Reviews for Barchester Florence Court Care Home
18 December 2025
I cannot speak highly enough of the staff at Florence Court. I viewed 10 care homes before deciding on Florence Court. I wish it had been the first, not the tenth! Through an extremely challenging time the staff guided us, my mum and me, through all the challenges we faced, with compassion and great professionalism.
15 December 2025
Day in, day out, the staff at "Flo Court" cannot do enough for grandad and the family, including our dogs! The carers really feel like part of the family and are always there to answer any questions, lend a helping hand, or even have a nice chat about grandad's youth. We are all very comfortable with Grandad living here and particularly looking forward to his 101st birthday celebrations being hosted here by the lovely team. I cannot express my gratitude enough for all the care and attention.
15 December 2025
My grandmother moved in, in November 2022, and passed away at the end of November 2025. Those last three years were just so much more than we could have wished for, for her. Moving in was difficult as she had been exceptionally anxious in her own home with 24h care, but it was no longer safe for her. The Florence Court team understood her worries and in a short time she settled amazingly well. We expected her to last six months but the food, care, calming environment and compassion given have been second to none. Nothing was too much trouble, they always in touch with us about her mishaps and health issues, and we always felt 100% sure she was in the best hands. Towards the end the carers spent hours, days even, with her, talking to her and ensuring she was calm, rested and pain free. She passed in the most dignified, peaceful setting and we could not have asked for more for her. So a huge thank you the entire team, for supporting us and making her life enriched, safe and calm.
10 December 2025
Care home management are all welcoming and attentive to individual and group needs. Facilities are exceptional, the lounge is comfortable, light and airy and is ideal for the social and musical group events for which I volunteer. I have based my review below on the public areas used and observations made of staff, management and visitor interactions only.
18 November 2025
Our Mother has been living at Florence Court, a fantastic care home in Segensworth. From the time we walked through the door to the welcome from the absolutely amazing staff we loved it and felt it was going to be the perfect place for our Mother to live in. The bedrooms are beautifully finished, very spacious with unsuite, The lounges are again beautifully furnished encouraging visitors and residents to sit very comfortably looking into the garden.The bistro is 'open' next to the main lounge where one can have coffee, tea, juices and delicious homemade cakes for residents and visitors. A lovely sunny garden with lots of table and chairs perfect for relaxing in. The entertainment itinerary is well planned with various activities.We are incredibly impressed with the wonderful staff who lovingly care for their residents which is paramount to their health, welfare and happiness. We can't praise them enough and highly recommend this amazing care home and know Mother is safe and happy.
14 October 2025
Very welcoming and friendly and accommodating and helpful. Always friendly faces and has a calm atmosphere with quiet efficiency. The decor is very good as is the general upkeep. The staff are always checking if they can help us.
07 October 2025
Thank you to all who looked after Ted, he got on well with the staff who treated him kindly and for their cheerful approach. Room very comfortable, food very good and served in delightful dining room. There were lots of interesting nooks where he could sit quietly and not be confined in a large room with lots of other residents. Thank you for making the experience of leaving him with you than I expected and giving me time to recharge my batteries to carry on.
07 October 2025
My mum has been in Florence Court since May and has settled in really well. She was very apprehensive when she first arrived understandably, but soon made friends and joined in with activities and had a couple of trips out for a cuppa or an ice cream. She has since moved up to memory lane and is as happy as ever. She loves the staff and constantly thanks them for all that they do for her. We are so happy that she enjoying her time at Florence Court. It is a beautiful home, spotlessly clean and very modern and welcoming. The staff are always welcoming and very kind.
02 October 2025
Very organised clean and tidy, structured organisation, friendly, approachable staff. Secure building.
30 September 2025
Whenever I go into Florence Court, I'm always impressed by the plush interiors, calm environment, smiley and welcoming members of staff and that's all staff, from the Office team to the Care team, to the kitchen team. Florence Court is a great place that caters for all residents with respect, dignity and care. There is great attention to detail and interaction amongst both the staff and residents to accommodate individual needs/likes which is what any Daughter would want for her Parent. There are many activities to dip in and out of and all tge team are receptive and open to ideas. Thank you for all that you do.
30 September 2025
Great afternoon visiting with other members of my Men's Shed to play card games, etc with some of the residents. We were well looked after with tea, coffee and cake (mmmm!). Lovely room, friendly staff and comfortable furniture. Great afternoon was had by all.
31 July 2025
Luxury care home with exceptional staff, so happy that my mum was given the best of care before her passing. She loved having fun at the disco, infact that was the last photo we have of her. A big thank you to the general manager and her team.
21 July 2025
Well..what can I say ..this has been beyond my expectations.. mum came to stay for a respite 2weeks while we went on holiday. She loved it so much that she wanted to stay as a resident. She has got company now of her own age..outings and activities all week. Honestly if you could ask for a five star hotel service/accommodation together with very kind and loving staff for your loved one..you couldn't get better. One member of staff, in particular, was amazing..there is nothing she wouldn't do . I'm sorry I am gushing but I'm so impressed and so happy for my mum..she's got her sparkle back ..thank you Beautifully decorated rooms, lounges on each floor, dining on each floor, beautiful dining rooms with a variety of lovely meal choices every day..roof terrace, bar and gorgeous gardens. If you had a wish list of what you wanted for your loved one..well this is it..
27 June 2025
Enjoyable stay at Florence Court. Lovely accommodation - warm comfortable room. I felt well cared for - attentive staff, some, in my view, outstanding! My only disappointment was the occasional meal. Overall, would recommend if you want to stay somewhere that feels more like a hotel, but with the care and security.
23 June 2025
From our first meeting with the home service advisor which was so professional the process has been extremely smotth. Mum has settled very quickly and views Florence Court as home. She has quickly made friends and will join in some activities. The staff always involved and encourage her and her confidence is growing. We love the feel of the home, all the staff are great and show real interest in the family.
09 June 2025
Mum was made to feel so welcome and all of the staff are extremely friendly & helpful. Mum has settled in so much better than we could have imagined or hoped, which is of great comfort to us all. She has made friends with other residents, and appears to be so much happier than when she was living alone.
11 April 2025
My 99 year old mother has lived in Florence Court since October 2023, Her background as a WAAF teleprinter during the 2nd WW contributed to her stoical, discrete & very private personality, always striving to be independent, hence the transition from living alone at home to a care home environment was potentially challenging for her. However the staff at Florence Court have been magnificent in catering for her needs having taken the time to get to know her as a person and tailoring their input whether as carers, activity organisers, household & catering; nothing is ever too much trouble, indeed staff pop by her room to have a chat. The facilities are first rate, spotlessly clean & welcoming with plenty of activities. The dining facilities are excellent, home cooked food, a varied menu. There is regular opportunity for comment & feedback. Thankyou.
13 March 2025
Florence Court stepped in at no notice to take my mother in law for 2 weeks respite care following a fall and treat at our local hospital. Thorough proffesional, exceedingly friendly and totally caring from first contact and throughout her stay. The staff were exceptionally welcoming and absolutely nothing was too much trouble. She enjoyed her stay well beyond reasonable expectation and is looking forward to future stays at this 5-star care home. Many, many heartflet thanks.
20 January 2025
My nan's been a resident at Barchester Florence Court Care Home for two years. The care, respect, dignity and compassion that every member of staff has is exceptional. My nan has experienced the highest level of care from management, care teams, maintenance team, housekeeping, kitchens, admin, activity coordinators and reception staff. All have such warmth and understanding. Time has been taken to identify the care needs of my nan but also time taken to acknowledge and embrace the beautiful person that my nan was prior to her illness. The compassion and kindness that my family has been given also is exceptional. Without the combined effort of all those employed at Florence, a difficult and heartbreaking situation would be simply unbearable but it is the staff who have enabled us to embrace and saviour crucial moments together, preserving my nan. When the time comes, we'll reflect back on this experience and smile knowing that my beautiful nan got the exemplary care that she truly deserved.
29 November 2024
My mother initially stayed in Barchester Florence Court Care Home on six-week respite after falling and breaking her arm. She decided to stay permanently as she enjoyed the company and various activities. I feel relieved knowing my mother is safe and well cared for. The facilities are five-star and the staff are friendly and professional.
Latest Reviews for Barchester Florence Court Care Home
18 December 2025
I cannot speak highly enough of the staff at Florence Court. I viewed 10 care homes before deciding on Florence Court. I wish it had been the first, not the tenth! Through an extremely challenging time the staff guided us, my mum and me, through all the challenges we faced, with compassion and great professionalism.
15 December 2025
Day in, day out, the staff at "Flo Court" cannot do enough for grandad and the family, including our dogs! The carers really feel like part of the family and are always there to answer any questions, lend a helping hand, or even have a nice chat about grandad's youth. We are all very comfortable with Grandad living here and particularly looking forward to his 101st birthday celebrations being hosted here by the lovely team. I cannot express my gratitude enough for all the care and attention.
15 December 2025
My grandmother moved in, in November 2022, and passed away at the end of November 2025. Those last three years were just so much more than we could have wished for, for her. Moving in was difficult as she had been exceptionally anxious in her own home with 24h care, but it was no longer safe for her. The Florence Court team understood her worries and in a short time she settled amazingly well. We expected her to last six months but the food, care, calming environment and compassion given have been second to none. Nothing was too much trouble, they always in touch with us about her mishaps and health issues, and we always felt 100% sure she was in the best hands. Towards the end the carers spent hours, days even, with her, talking to her and ensuring she was calm, rested and pain free. She passed in the most dignified, peaceful setting and we could not have asked for more for her. So a huge thank you the entire team, for supporting us and making her life enriched, safe and calm.
10 December 2025
Care home management are all welcoming and attentive to individual and group needs. Facilities are exceptional, the lounge is comfortable, light and airy and is ideal for the social and musical group events for which I volunteer. I have based my review below on the public areas used and observations made of staff, management and visitor interactions only.
18 November 2025
Our Mother has been living at Florence Court, a fantastic care home in Segensworth. From the time we walked through the door to the welcome from the absolutely amazing staff we loved it and felt it was going to be the perfect place for our Mother to live in. The bedrooms are beautifully finished, very spacious with unsuite, The lounges are again beautifully furnished encouraging visitors and residents to sit very comfortably looking into the garden.The bistro is 'open' next to the main lounge where one can have coffee, tea, juices and delicious homemade cakes for residents and visitors. A lovely sunny garden with lots of table and chairs perfect for relaxing in. The entertainment itinerary is well planned with various activities.We are incredibly impressed with the wonderful staff who lovingly care for their residents which is paramount to their health, welfare and happiness. We can't praise them enough and highly recommend this amazing care home and know Mother is safe and happy.
14 October 2025
Very welcoming and friendly and accommodating and helpful. Always friendly faces and has a calm atmosphere with quiet efficiency. The decor is very good as is the general upkeep. The staff are always checking if they can help us.
07 October 2025
Thank you to all who looked after Ted, he got on well with the staff who treated him kindly and for their cheerful approach. Room very comfortable, food very good and served in delightful dining room. There were lots of interesting nooks where he could sit quietly and not be confined in a large room with lots of other residents. Thank you for making the experience of leaving him with you than I expected and giving me time to recharge my batteries to carry on.
07 October 2025
My mum has been in Florence Court since May and has settled in really well. She was very apprehensive when she first arrived understandably, but soon made friends and joined in with activities and had a couple of trips out for a cuppa or an ice cream. She has since moved up to memory lane and is as happy as ever. She loves the staff and constantly thanks them for all that they do for her. We are so happy that she enjoying her time at Florence Court. It is a beautiful home, spotlessly clean and very modern and welcoming. The staff are always welcoming and very kind.
02 October 2025
Very organised clean and tidy, structured organisation, friendly, approachable staff. Secure building.
30 September 2025
Whenever I go into Florence Court, I'm always impressed by the plush interiors, calm environment, smiley and welcoming members of staff and that's all staff, from the Office team to the Care team, to the kitchen team. Florence Court is a great place that caters for all residents with respect, dignity and care. There is great attention to detail and interaction amongst both the staff and residents to accommodate individual needs/likes which is what any Daughter would want for her Parent. There are many activities to dip in and out of and all tge team are receptive and open to ideas. Thank you for all that you do.
30 September 2025
Great afternoon visiting with other members of my Men's Shed to play card games, etc with some of the residents. We were well looked after with tea, coffee and cake (mmmm!). Lovely room, friendly staff and comfortable furniture. Great afternoon was had by all.
31 July 2025
Luxury care home with exceptional staff, so happy that my mum was given the best of care before her passing. She loved having fun at the disco, infact that was the last photo we have of her. A big thank you to the general manager and her team.
21 July 2025
Well..what can I say ..this has been beyond my expectations.. mum came to stay for a respite 2weeks while we went on holiday. She loved it so much that she wanted to stay as a resident. She has got company now of her own age..outings and activities all week. Honestly if you could ask for a five star hotel service/accommodation together with very kind and loving staff for your loved one..you couldn't get better. One member of staff, in particular, was amazing..there is nothing she wouldn't do . I'm sorry I am gushing but I'm so impressed and so happy for my mum..she's got her sparkle back ..thank you Beautifully decorated rooms, lounges on each floor, dining on each floor, beautiful dining rooms with a variety of lovely meal choices every day..roof terrace, bar and gorgeous gardens. If you had a wish list of what you wanted for your loved one..well this is it..
27 June 2025
Enjoyable stay at Florence Court. Lovely accommodation - warm comfortable room. I felt well cared for - attentive staff, some, in my view, outstanding! My only disappointment was the occasional meal. Overall, would recommend if you want to stay somewhere that feels more like a hotel, but with the care and security.
23 June 2025
From our first meeting with the home service advisor which was so professional the process has been extremely smotth. Mum has settled very quickly and views Florence Court as home. She has quickly made friends and will join in some activities. The staff always involved and encourage her and her confidence is growing. We love the feel of the home, all the staff are great and show real interest in the family.
09 June 2025
Mum was made to feel so welcome and all of the staff are extremely friendly & helpful. Mum has settled in so much better than we could have imagined or hoped, which is of great comfort to us all. She has made friends with other residents, and appears to be so much happier than when she was living alone.
11 April 2025
My 99 year old mother has lived in Florence Court since October 2023, Her background as a WAAF teleprinter during the 2nd WW contributed to her stoical, discrete & very private personality, always striving to be independent, hence the transition from living alone at home to a care home environment was potentially challenging for her. However the staff at Florence Court have been magnificent in catering for her needs having taken the time to get to know her as a person and tailoring their input whether as carers, activity organisers, household & catering; nothing is ever too much trouble, indeed staff pop by her room to have a chat. The facilities are first rate, spotlessly clean & welcoming with plenty of activities. The dining facilities are excellent, home cooked food, a varied menu. There is regular opportunity for comment & feedback. Thankyou.
13 March 2025
Florence Court stepped in at no notice to take my mother in law for 2 weeks respite care following a fall and treat at our local hospital. Thorough proffesional, exceedingly friendly and totally caring from first contact and throughout her stay. The staff were exceptionally welcoming and absolutely nothing was too much trouble. She enjoyed her stay well beyond reasonable expectation and is looking forward to future stays at this 5-star care home. Many, many heartflet thanks.
20 January 2025
My nan's been a resident at Barchester Florence Court Care Home for two years. The care, respect, dignity and compassion that every member of staff has is exceptional. My nan has experienced the highest level of care from management, care teams, maintenance team, housekeeping, kitchens, admin, activity coordinators and reception staff. All have such warmth and understanding. Time has been taken to identify the care needs of my nan but also time taken to acknowledge and embrace the beautiful person that my nan was prior to her illness. The compassion and kindness that my family has been given also is exceptional. Without the combined effort of all those employed at Florence, a difficult and heartbreaking situation would be simply unbearable but it is the staff who have enabled us to embrace and saviour crucial moments together, preserving my nan. When the time comes, we'll reflect back on this experience and smile knowing that my beautiful nan got the exemplary care that she truly deserved.
29 November 2024
My mother initially stayed in Barchester Florence Court Care Home on six-week respite after falling and breaking her arm. She decided to stay permanently as she enjoyed the company and various activities. I feel relieved knowing my mother is safe and well cared for. The facilities are five-star and the staff are friendly and professional.