Very calm, welcoming environment. The staff are lovely and helpful!J H(Daughter of Resident/Service User)
They have provided him with the support he needed to relax and come out of his shell.E W(Granddaughter of Resident/Service User)
The staff are wonderful and the care my dad receives is excellent.D H(Daughter of Resident/Service User)
Very calm, welcoming environment. The staff are lovely and helpful!J H(Daughter of Resident/Service User)
They have provided him with the support he needed to relax and come out of his shell.E W(Granddaughter of Resident/Service User)
The staff are wonderful and the care my dad receives is excellent.D H(Daughter of Resident/Service User)
This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.
Luxurious facilities combined with highly trained staff ensure each and every individual is given superior attention. The home has a dedicated area—Memory Lane—which...
This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.
Luxurious facilities combined with highly trained staff ensure each and every individual is given superior attention. The home has a dedicated area—Memory Lane—which offers high quality care for people with dementia. Alongside long-term residential and dementia care, they will also offer short-term breaks for respite and intermediate care.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Florence Court Care Home for full pricing details and T&Cs.
Contact Barchester Florence Court Care Home to confirm what's included and get a personalised quote:
Barchester Florence Court Care Home has a Review Score of 9.9 (9.864) out of 10, based on 34 reviews in the last 2 years.
Over all time Barchester Florence Court Care Home has 83 reviews.
Mum has really enjoyed her time here. All the staff have been very friendly and attentive. Mum has participated in many activities including a trip to Lee on solent for lunch. Mum was here for respite care so the only reason she's leaving is that she doesn't really need this level of care at the...
Mum has really enjoyed her time here. All the staff have been very friendly and attentive. Mum has participated in many activities including a trip to Lee on solent for lunch. Mum was here for respite care so the only reason she's leaving is that she doesn't really need this level of care at the moment. Although if and when she does we would definitely consider moving her back here
Thank you so much to the family for taking the time to complete such a lovely care review. Your kind words and positive feedback means a great deal to us and are truly appreciated.
The team have been brilliant from my first contact with them when I turned up without an appointment and was given a full tour, we then wanted respite care really quickly and they were so accommodating and kind. The facilities are excellent and everyone you meet on the team can't do enough to help...
Thank you to everyone you are doing an amazing job!
Thank you so much for taking the time to leave us such a lovely review. We truly appreciate your kind words and are delighted to know that you had a positive experience with our care home. Your feedback means a great deal to our whole team.
The home itself is beautiful and clean with a lovely garden and...
The home itself is beautiful and clean with a lovely garden and bistro for both the residents and families to enjoy when visiting.
Thank you so much for taking the time to leave us such a lovely review. We truly appreciate your kind words and are delighted to know that you had a positive experience with our care home. Your feedback means a great deal to our residents and our whole team.
Sammi was instrumental in helping and arranging everything even in her own time to...
Strongly recommend and special reference to Sammy.
Thank you so much for taking the time to leave such a thoughtful review. Your kind words mean a great deal to everyone at the care home and are truly appreciated. It means so much to know that our care and support have made a positive difference. Thank you for your trust, your encouragement, and...
Thank you so much for taking the time to leave such a thoughtful review. Your kind words mean a great deal to everyone at the care home and are truly appreciated. It means so much to know that our care and support have made a positive difference. Thank you for your trust, your encouragement, and for sharing your experience with others. We are grateful to have been able to care for your loved one and appreciate your continued support.
My father, brother and me want to say how much we appreciate the kindness, care and support of all the wonderful staff at Florence Court. This is an amazing place and we recommend it unreservedly. My father was admitted last week and has settled in very quickly. Florence court looks beautiful;...
Quite apart from all this; the magic of Florence Court is the staff. Right from Sarah the general manager downwards, everyone has been absolutely brilliant.
Thank you so much for your lovely review and kind words. We truly appreciate you taking the time to share your experience. it means a great deal to our team to know that our care and support have made a positive difference. your feedback encourages us to continue providing the highest standard of care. Thank you again for your trust and support
Excellent, high quality, all round care from the whole team. Interesting and varied range of activities for all to participate in. Varied, well presented menus served in a restaurant dining atmosphere.
Excellent, high quality, all round care from the whole team. Interesting and varied range of activities for all to participate in. Varied, well presented menus served in a restaurant dining atmosphere.
Thank you so much for taking the time to leave us a review. I will ensure that your compliments are passed onto our teams. Thank you very much!
My Mum moved into Florence Court as a permanent resident 4 weeks ago. All the staff have been exceptionally welcoming and friendly, helping Mum settle in really quickly. Mum loves her room and is thoroughly enjoying the meals which are varied and delicious. Florence Court is stylishly furnished and...
My Mum moved into Florence Court as a permanent resident 4 weeks ago. All the staff have been exceptionally welcoming and friendly, helping Mum settle in really quickly. Mum loves her room and is thoroughly enjoying the meals which are varied and delicious. Florence Court is stylishly furnished and well set out but it is the staff that make it such a joy to visit, and more importantly easy to leave knowing Mum is in such good hands. Thank you.
Thank you so much for taking the time to leave us a review. We are very happy that your Mum has settled into our care and I will ensure that your compliments are passed onto our teams. Thank you
very happy with all the staff and management from the cooks to cleaners and the carers..nothing is to much trouble and the building is kept clean and tidy...it would be unfair to name just one or two staff ..so thank you to everyone for their time and their help
very happy with all the staff and management from the cooks to cleaners and the carers..nothing is to much trouble and the building is kept clean and tidy...it would be unfair to name just one or two staff ..so thank you to everyone for their time and their help
Thank you so much for taking the time to review Florence Court, we are very proud of the services we provide to all our residents and families. I will ensure your feedback is shared with the teams.
My Mother has been in Florence Court for 2 and a half years. She is very happy and has made lots of lovely friends. The carers are so attentive to her needs and as a family it's such a relief to know that she is in safe hands. The home is beautiful and the rooms are kept very clean. My Mother...
My Mother has been in Florence Court for 2 and a half years. She is very happy and has made lots of lovely friends. The carers are so attentive to her needs and as a family it's such a relief to know that she is in safe hands. The home is beautiful and the rooms are kept very clean. My Mother loves the food and enjoys the entertainment programme. Highly recommended Florence Court.
Thank you so much for taking the time to review our home and with 5 stars. I will ensure your positive comments and feedback is delivered to our entire team. Thank you
My in-laws are residents at Florence Court Barchester care home, Segensworth nr Fareham The home is lovely very clean and has a very high standard. The staff are all very welcoming and helpful. My in-laws are very happy at the care home and say how much they feel very well looked after, I can only...
My in-laws are residents at Florence Court Barchester care home, Segensworth nr Fareham The home is lovely very clean and has a very high standard. The staff are all very welcoming and helpful. My in-laws are very happy at the care home and say how much they feel very well looked after, I can only echo their words. The facilities and lounge areas are beautiful & nicely furnished And they have met some very nice new friends
Thank you for taking the time to review Florence Court, your feedback is so important to us as it allows us to strive to ensure we meet everyone's needs in our care. Thank you.
My grandmother has been at this care home for over two years. She has had amazing care and has looked after very well. Facilities are amazing and clean and staff are friendly and welcoming. would recommend to anyone looking into staying at Florence Court.
My grandmother has been at this care home for over two years. She has had amazing care and has looked after very well. Facilities are amazing and clean and staff are friendly and welcoming. would recommend to anyone looking into staying at Florence Court.
Thank you for taking the time to review our beautiful home. Feed back like you have provided is always a pleasure to read and I will ensure that I share this with the whole team. Thank you
This is a lovely care home .lovely staff .it's a relief to me and my family to know mum is so well looked after . Food is good and nothing is too much trouble. If mum decides to stay here I know she will be well looked after
This is a lovely care home .lovely staff .it's a relief to me and my family to know mum is so well looked after . Food is good and nothing is too much trouble. If mum decides to stay here I know she will be well looked after
Thank you for your wonderful review, we are delighted that your Mum is happy with our care in our beautiful home. I will ensure the team are aware of your positive feedback.
All reception staff, carers & administration staff are fantastic. My mother has been here since August and has really settled in and...
The administrative staff are very quick to inform me if there are any concerns or changes so l feel very happy and comfortable in the knowledge that my mother is being well looked cared for in a very warm and welcoming environment.
Thank you so much for taking the time to review our home. It is very rewarding reading such fabulous feedback of the care and compassion that my entire team strive to achieve daily. We genuinely appreciate such positive comments on the services that we provide at Florence Court Care Home.
My mum moved into Florence Court at the end of May, but sadly, we are taking our mum out of Florence Court this weekend. There have been 3 separate incidents that have not been acceptable. The floor that my mum is on has completely deflated, overworked staff. Having said that, they were all lovely...
Taking the decision to move mum into full time care was extremely difficult, and sadly we have felt very let down and have lost all ttrust with Florence Court.
Thanks for taking the time to leave your review. We're sorry to read your concerns about Florence Court, and grateful for your kind words about our staff, we'll make sure your praises are passed on to them. On speaking with the home we understand a meeting took place to discuss the concerns raised...
Thanks for taking the time to leave your review. We're sorry to read your concerns about Florence Court, and grateful for your kind words about our staff, we'll make sure your praises are passed on to them. On speaking with the home we understand a meeting took place to discuss the concerns raised and we're sorry if the conversation didn't reassure you. Your mum will be missed by all at the home, and we wish her well in her new surroundings. If there's anything you'd further like to share, please get in touch with us at feedback@barchester.com. Kind regards, Barchester's Customer Feedback Team.
Through an extremely challenging time the staff guided us, my mum and me, through all the challenges we faced, with compassion and...
Through an extremely challenging time the staff guided us, my mum and me, through all the challenges we faced, with compassion and great professionalism.
Thank you for your lovely review of our home and the team here at Florence Court. I will ensure your compliments are passed onto my colleagues. Thank you
My grandmother moved in, in November 2022, and passed away at the end of November 2025. Those last three years were just so much more than we could have wished for, for her. Moving in was difficult as she had been exceptionally anxious in her own home with 24h care, but it was no longer safe for...
My grandmother moved in, in November 2022, and passed away at the end of November 2025. Those last three years were just so much more than we could have wished for, for her. Moving in was difficult as she had been exceptionally anxious in her own home with 24h care, but it was no longer safe for her. The Florence Court team understood her worries and in a short time she settled amazingly well. We expected her to last six months but the food, care, calming environment and compassion given have been second to none. Nothing was too much trouble, they always in touch with us about her mishaps and health issues, and we always felt 100% sure she was in the best hands. Towards the end the carers spent hours, days even, with her, talking to her and ensuring she was calm, rested and pain free. She passed in the most dignified, peaceful setting and we could not have asked for more for her. So a huge thank you the entire team, for supporting us and making her life enriched, safe and calm.
Thank you so much for taking the time to complete a review following the passing of your Grandmother. She was a very loved resident that we were privileged to care for here at Florence Court. I will ensure that the whole team are aware of your wonderful feedback of the care delivered. Thank you
Care home management are all welcoming and attentive to individual and group needs. Facilities are exceptional, the lounge is comfortable, light and airy and is ideal for the social and musical group events for which I volunteer. I have based my review below on the public areas used and...
Care home management are all welcoming and attentive to individual and group needs. Facilities are exceptional, the lounge is comfortable, light and airy and is ideal for the social and musical group events for which I volunteer. I have based my review below on the public areas used and observations made of staff, management and visitor interactions only.
Thank you for taking the time to review our home based on your experiences as a valued regular volunteer within our home. I will ensure that your positive feedback is shared with the teams. Thank you.
Our Mother has been living at Florence Court, a fantastic care home in Segensworth. From the time we walked through the door to the welcome from the absolutely amazing staff we loved it and felt it was going to be the perfect place for our Mother to live in. The bedrooms are beautifully finished,...
The lounges are again beautifully furnished encouraging visitors and residents to sit very comfortably looking into the garden.The bistro is 'open' next to the main lounge where one can have coffee, tea, juices and delicious homemade cakes for residents and visitors. A lovely sunny garden with lots of table and chairs perfect for relaxing in. The entertainment itinerary is well planned with various activities.We are incredibly impressed with the wonderful staff who lovingly care for their residents which is paramount to their health, welfare and happiness. We can't praise them enough and highly recommend this amazing care home and know Mother is safe and happy.
Thank you so very much for taking the time to review us. It's important to read and share feedback with our teams and we are grateful that you think so highly of our home and all of our colleagues.
Very welcoming and friendly and accommodating and helpful. Always friendly faces and has a calm atmosphere with quiet efficiency. The decor is very good as is the general upkeep. The staff are always checking if they can help us.
Very welcoming and friendly and accommodating and helpful. Always friendly faces and has a calm atmosphere with quiet efficiency. The decor is very good as is the general upkeep. The staff are always checking if they can help us.
Thankyou for your recent review of our home, your feedback is genuinely appreciated. I will ensure my team are aware of your comments, thank you.
Thank you to all who looked after Ted, he got on well with the staff who treated him kindly and for their cheerful approach. Room very comfortable, food very good and served in delightful dining room. There were lots of interesting nooks where he could sit quietly and not be confined in a large...
Thank you to all who looked after Ted, he got on well with the staff who treated him kindly and for their cheerful approach. Room very comfortable, food very good and served in delightful dining room. There were lots of interesting nooks where he could sit quietly and not be confined in a large room with lots of other residents. Thank you for making the experience of leaving him with you than I expected and giving me time to recharge my batteries to carry on.
Thank you so much for your lovely review. I will ensure that your feedback is passed to the team. It was a pleasure looking after your husband. Thank you.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Our residents had lots of fun getting to grips with the Nintendo Wii, trying out a variety of games including table tennis, bowling, Mario Kart and Just Dance! It was...
Our pamper sessions are always a lovely opportunity for residents to enjoy a little bit of 1-1 time and some well-deserved relaxation. Whether it’s having their nails painted, enjoying some...
This week, we’re celebrating our wonderful housekeeping team here at Florence Court! Our housekeeping team work extremely hard behind the scenes every day to keep our home clean, fresh and...
There are no accreditations posted yet for Barchester Florence Court Care Home.
Hello, my name is Sarah, and I am the General Manager here at Florence Court.
I have worked in the care sector for over 20 years, and I joined...
Hello, my name is Sarah, and I am the General Manager here at Florence Court.
I have worked in the care sector for over 20 years, and I joined Barchester Healthcare in 2021 as the Deputy Manager before being promoted to the General Manager in 2024 at Florence Court.
I am extremely proud of the outstanding and fulfilling care that we deliver on a daily basis. Enriching the lives of our residents is extremely important, and being able to do it in this amazing environment is wonderful.
I was really excited to progress in my career, and Barchester has extremely well supported me to do this. It brings me great joy to be the manager of such a beautiful home with an extremely hard-working team. Supporting our residents in this luxury setting is a privilege.
My door is always open and I look forward to continuing to support our residents, their families and staff here at Florence Court. I am also excited to welcome new families and residents to view our beautiful home.
My home life can get very busy with a 3-dog and 2-cat household and 2 children ... but I love every minute of it and wouldn't change it for the world!
Hi, my name is Louise and I have worked in the care sector for the last 24 years. My background is primarily in dementia care, so I love supporting...
Hi, my name is Louise and I have worked in the care sector for the last 24 years. My background is primarily in dementia care, so I love supporting our Memory Lane Community. I enjoy listening to the residents' stories, sharing their photos and memories, as well as helping to enrich their lives here at Florence Court.
In my spare time, I live a busy family life with my daughter, husband, cats and dogs! I also enjoy socialising with my friends and colleagues from Florence Court as they have become my work family.
Hi, my name is Lisa. I have been in the care industry for 10 years, where I started as a care assistant. After having my daughter in 2015 I could no...
Hi, my name is Lisa. I have been in the care industry for 10 years, where I started as a care assistant. After having my daughter in 2015 I could no longer commit to the hours however, I still wanted to work within the care sector so I secured a reception role at Florence Court. Since I joined Barchester I have progressed my career to Administration Assistant and now to Administrator. I am currently studying in my spare time additional business qualifications.
You will still find me in the corridors chatting away with residents and relatives, as I am passionate about providing a positive resident experience and the exceptional care they receive here at Florence Court.
Outside of work, I enjoy spending time with my daughter, my family and friends. I love walking Marley my dog who is a Sprocker.
I have been a chef for over 35 years. I started my career in hospitality by studying at Highbury College, where I achieved my City & Guilds...
I have been a chef for over 35 years. I started my career in hospitality by studying at Highbury College, where I achieved my City & Guilds qualification and a catering diploma.
I left college and went straight to London to work in a high-end restaurant in Knightsbridge. From London, I worked abroad for a few years, including in France, Italy, Switzerland and the Channel Islands.
I accepted the role within Barchester's Florence Court to give myself a better work-life balance after working many years in hospitality.
I'm Bela, and I originally joined Barchester Healthcare in 2020 at one of our sister homes in Hampshire as a Housekeeper before transferring to...
I'm Bela, and I originally joined Barchester Healthcare in 2020 at one of our sister homes in Hampshire as a Housekeeper before transferring to Florence Court. After a short time away, I have returned to Florence Court and also re-joined as Head Housekeeper of our home.
Originally from the Hospitality sector, I take great pride in my work and together with my team ensure that the home and the resident rooms are maintained to an exceptional standard.
In my spare time, I love to camp in our newly self-converted van with my husband and beloved Mini Dachshund, Toby.
Hi, my name is Brad and I am the head of maintenance. I have been a gas engineer for over 20 years and I am now enjoying a new challenge here at...
Hi, my name is Brad and I am the head of maintenance. I have been a gas engineer for over 20 years and I am now enjoying a new challenge here at Florence Court. The role is so diverse and no day is the same, making the job engaging and satisfying.
Outside work, I enjoy going to the gym, taking part in running events, playing golf and spending time with family and friends
Hello, I'm Abi and I have proudly been part of the Florence Court team for the past three years. I started as an Activities Assistant, where I helped...
Hello, I'm Abi and I have proudly been part of the Florence Court team for the past three years. I started as an Activities Assistant, where I helped facilitate activities within the home, and during this time, I have loved getting to know our residents and helping to make every day special. Having been promoted to Activities Coordinator, my role is to plan, organise and deliver a wide variety of activities that bring enjoyment, stimulation, and a sense of community to everyone who lives here.
For me, the most rewarding part of my job is seeing residents smile, laugh and connect with others. I thoroughly enjoy taking the time to get to know all of the residents, learn about their hobbies, interests, and hear about their life stories. Every day is different, and this is what makes my role so unique and rewarding, to know you are enriching the lives of others.
Outside of work, I have a passion for travel and exploring new countries. I have been to over 25 countries and counting! I also love spending time with my lively Sprocker Spaniel, Maisie, who is the best adventure buddy.
We are delighted to introduce Barbara, our wonderful new Resident Ambassador here at Florence Court!
As an integral member of our community, Barbara...
We are delighted to introduce Barbara, our wonderful new Resident Ambassador here at Florence Court!
As an integral member of our community, Barbara brings kindness, wisdom, and a warm smile to everyone who walks through our doors. Their new role will include:*Representing the resident community during events and meetings
We are so proud to have Barbara as a voice and leader within our home. Please join us in congratulating them on this special role!
Hello, I'm Sammie and I joined the Team at Florence Court Care Home in 2021.
Since working for Barchester Healthcare I have been supported and...
Hello, I'm Sammie and I joined the Team at Florence Court Care Home in 2021.
Since working for Barchester Healthcare I have been supported and encouraged to progress my career and I look forward to the challenges and role satisfaction that I will experience in my new position as Administration Assistant.
You will still see me on the residential floors supporting our Care Team colleagues as I will hold a dual role as a Senior Carer.
Hello, I'm Jessica and I joined Barchester Healthcare in May 2024 as a Senior Carer at one of our sister homes in Hampshire.
I transferred to the...
Hello, I'm Jessica and I joined Barchester Healthcare in May 2024 as a Senior Carer at one of our sister homes in Hampshire.
I transferred to the team here at Florence Court in May 2025, which was also a promotion to Care Community Lead. I have worked within the care sector since 2020 and thoroughly enjoy my working life.
I take pleasure in the rewards that my role gives me supporting my team and especially our wonderful residents to ensure they live the fullest of lives.
Hi, my name is Debbie. I started working within the care industry after caring for several family members, in particular my mother who was living...
Hi, my name is Debbie. I started working within the care industry after caring for several family members, in particular my mother who was living with Dementia. This was a true eye-opener into how dementia can change a loved one. This made me determined to share my knowledge and help our residents live happy and fulfilled lives, with a dementia diagnosis.
Hello, my name is Sasha and I am a Care Community Lead. I have worked within the care industry for over 8 years. Spending quality time with our...
Hello, my name is Sasha and I am a Care Community Lead. I have worked within the care industry for over 8 years. Spending quality time with our residents is my favourite thing as well as learning about each of their unique stories. I feel very pleased with my career progression within Barchester and am looking forward to continuing to provide our residents with the best possible quality of life.
My name is Deborah, I've been working within the care sector for over 30 years. I have developed a wealth of experience and knowledge. In previous...
My name is Deborah, I've been working within the care sector for over 30 years. I have developed a wealth of experience and knowledge. In previous roles, I have been a deputy manager and a registered manager. I joined Barchester's Florence Court in 2021 and I am enjoying being part of such a wonderful team.
My name is Claire and I have worked at Florence Court since it first opened. Memory Lane is my favourite community so I am very proud to be a...
My name is Claire and I have worked at Florence Court since it first opened. Memory Lane is my favourite community so I am very proud to be a Dementia Champion. I am an excellent listener and enjoy gaining residents' trust to break down their barriers to help them feel safer at home here at Florence Court.
Hi, I'm Heather, and I love my time with residents. They always have so much to chat about, and it's such a pleasure to do their hair and get to know...
Hi, I'm Heather, and I love my time with residents. They always have so much to chat about, and it's such a pleasure to do their hair and get to know them all. It is such a social thing to come to the Salon and have a treatment; residents spend most of their time laughing! I am made to feel so welcome.
In my free time, I love to dance and listen to music. Recently married, I'm being given lots of advice from residents who got married before I was even born.
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 75 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Florence Court Care Home to verify any information. View our terms and conditions. Barchester Florence Court Care Home has an Enhanced Service -what an Enhanced Service includes.