Very calm, welcoming environment. The staff are lovely and helpful!J H(Daughter of Resident/Service User)
They have provided him with the support he needed to relax and come out of his shell.E W(Granddaughter of Resident/Service User)
The staff are wonderful and the care my dad receives is excellent.D H(Daughter of Resident/Service User)
Very calm, welcoming environment. The staff are lovely and helpful!J H(Daughter of Resident/Service User)
They have provided him with the support he needed to relax and come out of his shell.E W(Granddaughter of Resident/Service User)
The staff are wonderful and the care my dad receives is excellent.D H(Daughter of Resident/Service User)
This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.
Luxurious facilities combined with highly trained staff ensure each and every individual is given superior attention. The home has a dedicated area—Memory Lane—which...
This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.
Luxurious facilities combined with highly trained staff ensure each and every individual is given superior attention. The home has a dedicated area—Memory Lane—which offers high quality care for people with dementia. Alongside long-term residential and dementia care, they will also offer short-term breaks for respite and intermediate care.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Florence Court Care Home for full pricing details and T&Cs.
Contact Barchester Florence Court Care Home to confirm what's included and get a personalised quote:
Barchester Florence Court Care Home has a Review Score of 9.9 (9.864) out of 10, based on 34 reviews in the last 2 years.
Over all time Barchester Florence Court Care Home has 83 reviews.
My mum has been in Florence Court since May and has settled in really well. She was very apprehensive when she first arrived understandably, but soon made friends and joined in with activities and had a couple of trips out for a cuppa or an ice cream. She has since moved up to memory lane and is as...
My mum has been in Florence Court since May and has settled in really well. She was very apprehensive when she first arrived understandably, but soon made friends and joined in with activities and had a couple of trips out for a cuppa or an ice cream. She has since moved up to memory lane and is as happy as ever. She loves the staff and constantly thanks them for all that they do for her. We are so happy that she enjoying her time at Florence Court. It is a beautiful home, spotlessly clean and very modern and welcoming. The staff are always welcoming and very kind.
Thank you for taking the time to write a review for us, your feedback is so important. I will ensure that this is passed to the whole Team. Thank you
Very organised clean and tidy, structured organisation, friendly, approachable staff. Secure building.
Very organised clean and tidy, structured organisation, friendly, approachable staff. Secure building.
Thank you Paul for your lovely review about the home and staff
Whenever I go into Florence Court, I'm always impressed by the plush interiors, calm environment, smiley and welcoming members of staff and that's all staff, from the Office team to the Care team, to the kitchen team. Florence Court is a great place that caters for all residents with respect,...
Whenever I go into Florence Court, I'm always impressed by the plush interiors, calm environment, smiley and welcoming members of staff and that's all staff, from the Office team to the Care team, to the kitchen team. Florence Court is a great place that caters for all residents with respect, dignity and care. There is great attention to detail and interaction amongst both the staff and residents to accommodate individual needs/likes which is what any Daughter would want for her Parent. There are many activities to dip in and out of and all tge team are receptive and open to ideas. Thank you for all that you do.
Thank you for your lovely review, it is always a pleasure to receive positive feedback for all the dedication and hard work that we ensure our residents receive on a daily basis.
Great afternoon visiting with other members of my Men's Shed to play card games, etc with some of the residents. We were well looked after with tea, coffee and cake (mmmm!). Lovely room, friendly staff and comfortable furniture. Great afternoon was had by all.
Great afternoon visiting with other members of my Men's Shed to play card games, etc with some of the residents. We were well looked after with tea, coffee and cake (mmmm!). Lovely room, friendly staff and comfortable furniture. Great afternoon was had by all.
Thank you for your lovely review, it is always a pleasure to host your monthly group within our home.
Luxury care home with exceptional staff, so happy that my mum was given the best of care before her passing. She loved having fun at the disco, infact that was the last photo we have of her. A big thank you to the general manager and her team.
Luxury care home with exceptional staff, so happy that my mum was given the best of care before her passing. She loved having fun at the disco, infact that was the last photo we have of her. A big thank you to the general manager and her team.
Thank you for your lovely review, it was our absolute pleasure to take care of your Mum. I will will ensure your compliments are passed onto the Team.
Well..what can I say ..this has been beyond my expectations.. mum came to stay for a respite 2weeks while we went on holiday. She loved it so much that she wanted to stay as a resident. She has got company now of her own age..outings and activities all week. Honestly if you could ask for a five...
Beautifully decorated rooms, lounges on each floor, dining on each floor, beautiful dining rooms with a variety of lovely meal choices every day..roof terrace, bar and gorgeous gardens. If you had a wish list of what you wanted for your loved one..well this is it..
Thank you so much for your lovely review, it's always wonderful to read that we have met and surpassed your expectations! We are delighted that your Mum has settled so well and is thriving in our community. Thank you and I will pass on your kind words to the team.
Enjoyable stay at Florence Court. Lovely accommodation - warm comfortable room. I felt well cared for - attentive staff, some, in my view, outstanding! My only disappointment was the occasional meal. Overall, would recommend if you want to stay somewhere that feels more like a hotel, but with the...
Enjoyable stay at Florence Court. Lovely accommodation - warm comfortable room. I felt well cared for - attentive staff, some, in my view, outstanding! My only disappointment was the occasional meal. Overall, would recommend if you want to stay somewhere that feels more like a hotel, but with the care and security.
Thank you so much for taking the time to review our home, I will ensure that your feedback is passed onto the relevant teams. We look forward to welcoming you back to our home should your need arise. Thank you.
She has quickly made friends and will join in some activities. The staff always involved and encourage her and her...
She has quickly made friends and will join in some activities. The staff always involved and encourage her and her confidence is growing. We love the feel of the home, all the staff are great and show real interest in the family.
Thank you for your review, I am so happy you had a wonderful stay at Florence Court.We look forward to seeing you again soon.
My 99 year old mother has lived in Florence Court since October 2023, Her background as a WAAF teleprinter during the 2nd WW contributed to her stoical, discrete & very private personality, always striving to be independent, hence the transition from living alone at home to a care home environment...
My 99 year old mother has lived in Florence Court since October 2023, Her background as a WAAF teleprinter during the 2nd WW contributed to her stoical, discrete & very private personality, always striving to be independent, hence the transition from living alone at home to a care home environment was potentially challenging for her. However the staff at Florence Court have been magnificent in catering for her needs having taken the time to get to know her as a person and tailoring their input whether as carers, activity organisers, household & catering; nothing is ever too much trouble, indeed staff pop by her room to have a chat. The facilities are first rate, spotlessly clean & welcoming with plenty of activities. The dining facilities are excellent, home cooked food, a varied menu. There is regular opportunity for comment & feedback. Thankyou.
Thank you so much for taking the time to write your lovely review, we are very proud to have your Mum in our care at Florence Court. We are also especially proud of her service to our country and her featuring in the recent Meridian ITV feature on the 80th celebrations of VE day, thankyou.
Florence Court stepped in at no notice to take my mother in law for 2 weeks respite care following a fall and treat at our local hospital. Thorough proffesional, exceedingly friendly and totally caring from first contact and throughout her stay. The staff were exceptionally welcoming and absolutely...
Florence Court stepped in at no notice to take my mother in law for 2 weeks respite care following a fall and treat at our local hospital. Thorough proffesional, exceedingly friendly and totally caring from first contact and throughout her stay. The staff were exceptionally welcoming and absolutely nothing was too much trouble. She enjoyed her stay well beyond reasonable expectation and is looking forward to future stays at this 5-star care home. Many, many heartflet thanks.
Thank you for taking the time to review the exceptional care which both myself and my team strive to deliver to every resident within our home. I will ensure your feedback is passed to all teams which is greatly appreciated.
My nan's been a resident at Barchester Florence Court Care Home for two years. The care, respect, dignity and compassion that every member of staff has is exceptional. My nan has experienced the highest level of care from management, care teams, maintenance team, housekeeping, kitchens, admin,...
When the time comes, we'll reflect back on this experience and smile knowing that my beautiful nan got the exemplary care that she truly deserved.
Thank you very much for your lovely review. Your kind compliments will be forwarded to our teams and we truly appreciate your feedback of the outstanding care my team and I strive to deliver daily. Thank you.
I feel relieved knowing my mother is safe and well cared for. The facilities are five-star...
I feel relieved knowing my mother is safe and well cared for. The facilities are five-star and the staff are friendly and professional.
Thank you for your lovely review. We are delighted that your mother has decided to stay with us permanently and that she enjoys her life in our care.
I would like to say a very big thank you to all the staff at Barchester Florence Court Care Home and for all you did for me. You did everything and when I came home, I felt that I had a lovely holiday. Hope to see you all soon.
I would like to say a very big thank you to all the staff at Barchester Florence Court Care Home and for all you did for me. You did everything and when I came home, I felt that I had a lovely holiday. Hope to see you all soon.
Thank you for kind review. We look forward to welcoming you back to Florence Court should your need arise again.
Debbie gave us a tour and one of the stand-out aspects was the...
Thank you.
Thank you so much for your review, I will ensure your comments are passed to the entire team. It's always a pleasure to read such positive feedback, thank you.
The staff and especially the management team have made the move to Barchester Florence Court Care Home as stress-free as possible. All staff have gone above and beyond what I ever expected. They have made my father and myself very welcome thus enabling my father to settle in quickly. The staff have...
Thank you.
Thank you so much for your kind review. My team and I always go above and beyond to ensure that our residents are comfortable and happy in our home. I will pass your kind words on to the whole team. Thank you.
The home itself is tastefully decorated and homely. The...
All in all, my mother's experience was such that she would like to live here permanently!
Thank you very much for writing this lovely review about Florence Court. I am so pleased that myself and the team made your mother's experience a great one at the home and it means a lot to us that you have chosen to share this. Thank you again.
My father stayed in Barchester Florence Court Care Home for a few weeks while I was on holiday and he thoroughly enjoyed his stay! I was very impressed with the level of care provided; the staff were very friendly, attentive and helpful. The home is beautiful, with spacious, well-laid-out rooms and...
My father stayed in Barchester Florence Court Care Home for a few weeks while I was on holiday and he thoroughly enjoyed his stay! I was very impressed with the level of care provided; the staff were very friendly, attentive and helpful. The home is beautiful, with spacious, well-laid-out rooms and communal areas. Dad really enjoyed the D-Day outing to see the Red Arrows and the entertainment at the home during his stay. Dad's health and mental state were significantly improved by his stay there and we would not hesitate to use Florence Court in future.
Thank you so much for taking the time to write this lovely review, it means a lot to myself and the team that your father enjoyed his stay with us. We hope to see you all again soon. Thank you again.
The only fly in the ointment is the...
The only fly in the ointment is the eyesore of land next door!
Thank you very much for writing this lovely review. I am very pleased to hear you enjoyed your stay again with us and we are already looking forward to seeing you again later in the year. Thank you again.
The facility was excellent, especially the garden, and the staff were always most helpful.
The facility was excellent, especially the garden, and the staff were always most helpful.
Thank you for taking the time to write this review. We are really pleased that you had a good experience and we exceeded expectations. We hope to see you again. Thank you.
Picked up my wife after two weeks respite. She appeared cheerful, talkative and on good terms with staff - not something she is usually associated with. Appears happy to go back in a few months time when I need another rest.
Picked up my wife after two weeks respite. She appeared cheerful, talkative and on good terms with staff - not something she is usually associated with. Appears happy to go back in a few months time when I need another rest.
Thank you very much for taking the time to write this review. We are really pleased to hear that you were both happy with the respite stay at Florence Court and that it had a positive impact. We look forward to seeing you again soon. Thank you.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Our residents had lots of fun getting to grips with the Nintendo Wii, trying out a variety of games including table tennis, bowling, Mario Kart and Just Dance! It was...
Our pamper sessions are always a lovely opportunity for residents to enjoy a little bit of 1-1 time and some well-deserved relaxation. Whether it’s having their nails painted, enjoying some...
This week, we’re celebrating our wonderful housekeeping team here at Florence Court! Our housekeeping team work extremely hard behind the scenes every day to keep our home clean, fresh and...
There are no accreditations posted yet for Barchester Florence Court Care Home.
Hello, my name is Sarah, and I am the General Manager here at Florence Court.
I have worked in the care sector for over 20 years, and I joined...
Hello, my name is Sarah, and I am the General Manager here at Florence Court.
I have worked in the care sector for over 20 years, and I joined Barchester Healthcare in 2021 as the Deputy Manager before being promoted to the General Manager in 2024 at Florence Court.
I am extremely proud of the outstanding and fulfilling care that we deliver on a daily basis. Enriching the lives of our residents is extremely important, and being able to do it in this amazing environment is wonderful.
I was really excited to progress in my career, and Barchester has extremely well supported me to do this. It brings me great joy to be the manager of such a beautiful home with an extremely hard-working team. Supporting our residents in this luxury setting is a privilege.
My door is always open and I look forward to continuing to support our residents, their families and staff here at Florence Court. I am also excited to welcome new families and residents to view our beautiful home.
My home life can get very busy with a 3-dog and 2-cat household and 2 children ... but I love every minute of it and wouldn't change it for the world!
Hi, my name is Louise and I have worked in the care sector for the last 24 years. My background is primarily in dementia care, so I love supporting...
Hi, my name is Louise and I have worked in the care sector for the last 24 years. My background is primarily in dementia care, so I love supporting our Memory Lane Community. I enjoy listening to the residents' stories, sharing their photos and memories, as well as helping to enrich their lives here at Florence Court.
In my spare time, I live a busy family life with my daughter, husband, cats and dogs! I also enjoy socialising with my friends and colleagues from Florence Court as they have become my work family.
Hi, my name is Lisa. I have been in the care industry for 10 years, where I started as a care assistant. After having my daughter in 2015 I could no...
Hi, my name is Lisa. I have been in the care industry for 10 years, where I started as a care assistant. After having my daughter in 2015 I could no longer commit to the hours however, I still wanted to work within the care sector so I secured a reception role at Florence Court. Since I joined Barchester I have progressed my career to Administration Assistant and now to Administrator. I am currently studying in my spare time additional business qualifications.
You will still find me in the corridors chatting away with residents and relatives, as I am passionate about providing a positive resident experience and the exceptional care they receive here at Florence Court.
Outside of work, I enjoy spending time with my daughter, my family and friends. I love walking Marley my dog who is a Sprocker.
I have been a chef for over 35 years. I started my career in hospitality by studying at Highbury College, where I achieved my City & Guilds...
I have been a chef for over 35 years. I started my career in hospitality by studying at Highbury College, where I achieved my City & Guilds qualification and a catering diploma.
I left college and went straight to London to work in a high-end restaurant in Knightsbridge. From London, I worked abroad for a few years, including in France, Italy, Switzerland and the Channel Islands.
I accepted the role within Barchester's Florence Court to give myself a better work-life balance after working many years in hospitality.
I'm Bela, and I originally joined Barchester Healthcare in 2020 at one of our sister homes in Hampshire as a Housekeeper before transferring to...
I'm Bela, and I originally joined Barchester Healthcare in 2020 at one of our sister homes in Hampshire as a Housekeeper before transferring to Florence Court. After a short time away, I have returned to Florence Court and also re-joined as Head Housekeeper of our home.
Originally from the Hospitality sector, I take great pride in my work and together with my team ensure that the home and the resident rooms are maintained to an exceptional standard.
In my spare time, I love to camp in our newly self-converted van with my husband and beloved Mini Dachshund, Toby.
Hi, my name is Brad and I am the head of maintenance. I have been a gas engineer for over 20 years and I am now enjoying a new challenge here at...
Hi, my name is Brad and I am the head of maintenance. I have been a gas engineer for over 20 years and I am now enjoying a new challenge here at Florence Court. The role is so diverse and no day is the same, making the job engaging and satisfying.
Outside work, I enjoy going to the gym, taking part in running events, playing golf and spending time with family and friends
Hello, I'm Abi and I have proudly been part of the Florence Court team for the past three years. I started as an Activities Assistant, where I helped...
Hello, I'm Abi and I have proudly been part of the Florence Court team for the past three years. I started as an Activities Assistant, where I helped facilitate activities within the home, and during this time, I have loved getting to know our residents and helping to make every day special. Having been promoted to Activities Coordinator, my role is to plan, organise and deliver a wide variety of activities that bring enjoyment, stimulation, and a sense of community to everyone who lives here.
For me, the most rewarding part of my job is seeing residents smile, laugh and connect with others. I thoroughly enjoy taking the time to get to know all of the residents, learn about their hobbies, interests, and hear about their life stories. Every day is different, and this is what makes my role so unique and rewarding, to know you are enriching the lives of others.
Outside of work, I have a passion for travel and exploring new countries. I have been to over 25 countries and counting! I also love spending time with my lively Sprocker Spaniel, Maisie, who is the best adventure buddy.
We are delighted to introduce Barbara, our wonderful new Resident Ambassador here at Florence Court!
As an integral member of our community, Barbara...
We are delighted to introduce Barbara, our wonderful new Resident Ambassador here at Florence Court!
As an integral member of our community, Barbara brings kindness, wisdom, and a warm smile to everyone who walks through our doors. Their new role will include:*Representing the resident community during events and meetings
We are so proud to have Barbara as a voice and leader within our home. Please join us in congratulating them on this special role!
Hello, I'm Sammie and I joined the Team at Florence Court Care Home in 2021.
Since working for Barchester Healthcare I have been supported and...
Hello, I'm Sammie and I joined the Team at Florence Court Care Home in 2021.
Since working for Barchester Healthcare I have been supported and encouraged to progress my career and I look forward to the challenges and role satisfaction that I will experience in my new position as Administration Assistant.
You will still see me on the residential floors supporting our Care Team colleagues as I will hold a dual role as a Senior Carer.
Hello, I'm Jessica and I joined Barchester Healthcare in May 2024 as a Senior Carer at one of our sister homes in Hampshire.
I transferred to the...
Hello, I'm Jessica and I joined Barchester Healthcare in May 2024 as a Senior Carer at one of our sister homes in Hampshire.
I transferred to the team here at Florence Court in May 2025, which was also a promotion to Care Community Lead. I have worked within the care sector since 2020 and thoroughly enjoy my working life.
I take pleasure in the rewards that my role gives me supporting my team and especially our wonderful residents to ensure they live the fullest of lives.
Hi, my name is Debbie. I started working within the care industry after caring for several family members, in particular my mother who was living...
Hi, my name is Debbie. I started working within the care industry after caring for several family members, in particular my mother who was living with Dementia. This was a true eye-opener into how dementia can change a loved one. This made me determined to share my knowledge and help our residents live happy and fulfilled lives, with a dementia diagnosis.
Hello, my name is Sasha and I am a Care Community Lead. I have worked within the care industry for over 8 years. Spending quality time with our...
Hello, my name is Sasha and I am a Care Community Lead. I have worked within the care industry for over 8 years. Spending quality time with our residents is my favourite thing as well as learning about each of their unique stories. I feel very pleased with my career progression within Barchester and am looking forward to continuing to provide our residents with the best possible quality of life.
My name is Deborah, I've been working within the care sector for over 30 years. I have developed a wealth of experience and knowledge. In previous...
My name is Deborah, I've been working within the care sector for over 30 years. I have developed a wealth of experience and knowledge. In previous roles, I have been a deputy manager and a registered manager. I joined Barchester's Florence Court in 2021 and I am enjoying being part of such a wonderful team.
My name is Claire and I have worked at Florence Court since it first opened. Memory Lane is my favourite community so I am very proud to be a...
My name is Claire and I have worked at Florence Court since it first opened. Memory Lane is my favourite community so I am very proud to be a Dementia Champion. I am an excellent listener and enjoy gaining residents' trust to break down their barriers to help them feel safer at home here at Florence Court.
Hi, I'm Heather, and I love my time with residents. They always have so much to chat about, and it's such a pleasure to do their hair and get to know...
Hi, I'm Heather, and I love my time with residents. They always have so much to chat about, and it's such a pleasure to do their hair and get to know them all. It is such a social thing to come to the Salon and have a treatment; residents spend most of their time laughing! I am made to feel so welcome.
In my free time, I love to dance and listen to music. Recently married, I'm being given lots of advice from residents who got married before I was even born.
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