Very calm, welcoming environment. The staff are lovely and helpful!J H(Daughter of Resident/Service User)
They have provided him with the support he needed to relax and come out of his shell.E W(Granddaughter of Resident/Service User)
The staff are wonderful and the care my dad receives is excellent.D H(Daughter of Resident/Service User)
Very calm, welcoming environment. The staff are lovely and helpful!J H(Daughter of Resident/Service User)
They have provided him with the support he needed to relax and come out of his shell.E W(Granddaughter of Resident/Service User)
The staff are wonderful and the care my dad receives is excellent.D H(Daughter of Resident/Service User)
This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.
Luxurious facilities combined with highly trained staff ensure each and every individual is given superior attention. The home has a dedicated area—Memory Lane—which...
This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.
Luxurious facilities combined with highly trained staff ensure each and every individual is given superior attention. The home has a dedicated area—Memory Lane—which offers high quality care for people with dementia. Alongside long-term residential and dementia care, they will also offer short-term breaks for respite and intermediate care.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Florence Court Care Home for full pricing details and T&Cs.
Contact Barchester Florence Court Care Home to confirm what's included and get a personalised quote:
Barchester Florence Court Care Home has a Review Score of 9.9 (9.864) out of 10, based on 34 reviews in the last 2 years.
Over all time Barchester Florence Court Care Home has 83 reviews.
My mother spent almost 18 months at Florence Court. As a regular visitor, I know that she was very well looked after by caring, compassionate and lovely people throughout the home. The regular events and daily activities are well organised and the social media photos enable family and friends to...
My mother spent almost 18 months at Florence Court. As a regular visitor, I know that she was very well looked after by caring, compassionate and lovely people throughout the home. The regular events and daily activities are well organised and the social media photos enable family and friends to see what has been happening. Management are approachable, helpful and ensure things run smoothly. Catering is superb, housekeeping of high standard and everywhere is kept clean and tidy. The rooms have a quality bed and chair and the facilities are well maintained. The multiple lounges and dining rooms are not too big which helps give it a family atmosphere. A special care home.
Thank you so much for taking the time to write this wonderful review for our team at Florence Court. It has been an absolute pleasure to look after your mother and you all as a family and we thank you for allowing us the opportunity to do so. Your words mean a great deal to us all here at the home and we we wish you all the best.
My mother has stayed at Florence Court for respite stays over the past 2 years. Florence Court and its staff (all staff from managers to carers and housekeeping) have made her feel very welcome. So much so that she feels it's her home from home. Mum enjoys the varied activities and especially likes...
For me, Florence Court gives me the peace of mind that while I'm away, my mother is safe and happy.
I would like to thank you for taking the time to write this wonderful review. We are really pleased that you and mum are happy when she comes to stay. We look forward to seeing you again and thank you again.
All the staff were very...
All the staff were very pleasant and all knew my husband very quickly. The manager was amazing and knew exactly what it felt like for me, being a retired nurse, placing him into other's care. I was very pleased with the whole experience.
We were delighted that your husband enjoyed his respite stay with us here at Florence Court and you felt he was left in good hands.
Excellent and fantastic help and service provided. Short-term respite booked on the 99th hour. The manager was amazing and helped us on a weekend - Mum was very happy with everything provided and will be back soon. Thank you again - very much appreciated.
Excellent and fantastic help and service provided. Short-term respite booked on the 99th hour. The manager was amazing and helped us on a weekend - Mum was very happy with everything provided and will be back soon. Thank you again - very much appreciated.
Delighted that your mum enjoyed her brief stay with us and we look forward to welcoming her back.
I have spent the last 10 years living with my daughter, son in law and grandsons but my health and care needs have changed so I moved into Florence Court in October. From day one I felt settled and safe. All my care needs are met by the most amazing carers. I am treated with respect and dignity....
I have spent the last 10 years living with my daughter, son in law and grandsons but my health and care needs have changed so I moved into Florence Court in October. From day one I felt settled and safe. All my care needs are met by the most amazing carers. I am treated with respect and dignity. The food is delicious and the entertainment team is first class. I can't praise the home enough.
Wonderful news that you are enjoying your new home with us.
I cannot fault the care and attention my father received from all the staff at Barchester Florence Court Care Home. Although he was only in the home for such a short time, we were all impressed with the care and beautiful surroundings of the home. We will miss going up for a cup of tea and for our...
I cannot fault the care and attention my father received from all the staff at Barchester Florence Court Care Home. Although he was only in the home for such a short time, we were all impressed with the care and beautiful surroundings of the home. We will miss going up for a cup of tea and for our father's final resting place, it was perfect.
It was an honour to have cared for him; thank you.
Mum has made amazing progress, now walking with assistance, engaging in conversation and putting on weight thanks to the kindness, care and excellent food she has received. She now has quality of life and I have peace of mind knowing that Mum has support whenever she needs it whether night or day....
Mum has made amazing progress, now walking with assistance, engaging in conversation and putting on weight thanks to the kindness, care and excellent food she has received. She now has quality of life and I have peace of mind knowing that Mum has support whenever she needs it whether night or day. Most importantly my parents are together and I was able to celebrate with them their 59th wedding anniversary and enjoy the most beautiful cake made by the catering team. The whole team are amazing and has made it possible for Mum and Dad to enjoy their twilight years together, safe, secure, loved and well looked after.
My father spent his last few months before recently passing in Florence Court. All the staff were fantastic, and I know, looked after him very well in his final chapter of life. They made me and other family members very welcome on each and every visit and kept us updated on Dad's well-being. The...
My father spent his last few months before recently passing in Florence Court. All the staff were fantastic, and I know, looked after him very well in his final chapter of life. They made me and other family members very welcome on each and every visit and kept us updated on Dad's well-being. The quality of the home, the staff and the service provided was outstanding.
My mother hated the idea of going into a home. The manager explained this was normal. It would probably take two weeks for my mum to settle in. It took four, now my mum loves the place. It has provided her with a similar company that she didn't have at home. The staff are respectful and supportive....
My mother hated the idea of going into a home. The manager explained this was normal. It would probably take two weeks for my mum to settle in. It took four, now my mum loves the place. It has provided her with a similar company that she didn't have at home. The staff are respectful and supportive. The stress has been taken out of her life. She eats well, laughs and looks healthier now than before. She enjoys her time at her new home and that is all we ask.
Very poor care provided, numerous visits to complain about this. Hygiene standards were not good. The resident was terrified of one of the staff who constantly belittled them. It became necessary to find alternative accommodation as a matter of urgency.
Very poor care provided, numerous visits to complain about this. Hygiene standards were not good. The resident was terrified of one of the staff who constantly belittled them. It became necessary to find alternative accommodation as a matter of urgency.
We have now responded to this complaint, I have phoned the next of kin and apologized that they felt the care we provided was not up to their standard. This resident left Florence Court in October 2022.
The level of care Mum is receiving has surprised my expectations. The staff and carers are all lovely and have gone above and beyond to help my mum settle in, she is happy and calm, rather than lonely and frightened as she was for the last 6 months. The home is not like a care home, it's more like...
The level of care Mum is receiving has surprised my expectations. The staff and carers are all lovely and have gone above and beyond to help my mum settle in, she is happy and calm, rather than lonely and frightened as she was for the last 6 months. The home is not like a care home, it's more like a hotel. It's lovely to see how the staff are with the residents, even though they have dementia. They are still characters and the staff embraces that. I can sleep at night knowing my mum is receiving the best care possible and the most important thing is she is happy and has made friends.
I enjoyed my stay here. I feel 100% better in myself for these 3 weeks. I enjoyed the company of other residents. All staff were very friendly and kind. The choice of food was superb and presented nicely. Enjoyed my trips out on the minibus. Would definitely return if needed. Thank you to everyone.
I enjoyed my stay here. I feel 100% better in myself for these 3 weeks. I enjoyed the company of other residents. All staff were very friendly and kind. The choice of food was superb and presented nicely. Enjoyed my trips out on the minibus. Would definitely return if needed. Thank you to everyone.
I enjoyed my stay, it was a lovely holiday! The food was outstanding. The staff were very respectful, friendly and looked after all my needs. Florence Court is very clean and well looked after. I enjoyed our trips out and the staff worked hard to make it a lovely excursion. I was lucky to have...
I enjoyed my stay, it was a lovely holiday! The food was outstanding. The staff were very respectful, friendly and looked after all my needs. Florence Court is very clean and well looked after. I enjoyed our trips out and the staff worked hard to make it a lovely excursion. I was lucky to have quite a few visitors and they were all very impressed with what they saw/experienced and the activities on offer. Should I need permanent residential care, I wouldn't hesitate to return here.
We are so pleased to hear how much you enjoyed your stay with us. Our team all work together to bring all residents the best we can provide and we really appreciate your feedback. I do hope to see you enjoying our home again soon.
My first time at Florence Court Care Home came up to expectations even though I was not willing to come to a care home. It was only because my son felt he could not leave me alone at home whilst he was on holiday. This had been booked before my husband had died suddenly and unexpectedly and I had...
My first time at Florence Court Care Home came up to expectations even though I was not willing to come to a care home. It was only because my son felt he could not leave me alone at home whilst he was on holiday. This had been booked before my husband had died suddenly and unexpectedly and I had been suffering from TIA's and had been recovering from cancer. Therefore I accepted the wisdom of staying in a care home and in the circumstances, it was a good place to stay. I was very disappointed I was ineligible to go on the beach trip only once in both weeks. I also felt rather lonely and bored quite a lot of the time.
Both my grandparents have been in for some respite, my grandad returning a second time. During their stay they have always told me how lovely it is, thankful for the help received and how nice the staff are during my visits, I have also witnessed this. The admission process was quick due to my...
Both my grandparents have been in for some respite, my grandad returning a second time. During their stay they have always told me how lovely it is, thankful for the help received and how nice the staff are during my visits, I have also witnessed this. The admission process was quick due to my grandparent's needs at the time. I am positive they will return if the need arises again.
It's been an emotive decision for our mum to go into a home but our experience at Florence Court has been second to none. The genuine care from every member of staff radiates as soon as you walk through the door, from the carers, reception, housekeeping and management team through to the...
It's been an emotive decision for our mum to go into a home but our experience at Florence Court has been second to none. The genuine care from every member of staff radiates as soon as you walk through the door, from the carers, reception, housekeeping and management team through to the maintenance man. They are like extended family and we are comforted that Mum is at Florence Court.
Thank you for your kind words and we are delighted to know and see just how much your mum has settled in and is enjoying life at Florence Court. The fact that you are all comforted to know she is so settled and welcome is wonderful news.
When respite turned into a permanent stay to best meet Mum's changing care needs, the staff were brilliant with Mum helping her to make a difficult transition when she couldn't go home as originally planned. They showed compassion and kindness and their genuine care for her made a huge difference,...
When respite turned into a permanent stay to best meet Mum's changing care needs, the staff were brilliant with Mum helping her to make a difficult transition when she couldn't go home as originally planned. They showed compassion and kindness and their genuine care for her made a huge difference, thank you.
Thank you so much for your kind words. Our team work very hard to ensure we can provide the best level of support with all residents and your feedback is very much appreciated.
Efficient and speedy pre-assessment and viewing process. Empathetic and caring staff who welcomed Dad and the family into the care home during his 2-week stay. Nothing was too much trouble and the staff made it easy to communicate with Dad on a daily basis. A very high standard of accommodation,...
Efficient and speedy pre-assessment and viewing process. Empathetic and caring staff who welcomed Dad and the family into the care home during his 2-week stay. Nothing was too much trouble and the staff made it easy to communicate with Dad on a daily basis. A very high standard of accommodation, cleanliness and care. A full range of activities and plenty of encouragement to 'have a go'. We will certainly recommend Florence Court and will keep in touch through their community cafe.
We had the most wonderful time with our mum and nan, we were thoroughly spoilt and had such a special time, it will not be forgotten. The staff were simply fabulous and made us feel so welcome. The food was scrumptious and we ate far too much! Thank you to everyone who put this event on, we...
We had the most wonderful time with our mum and nan, we were thoroughly spoilt and had such a special time, it will not be forgotten. The staff were simply fabulous and made us feel so welcome. The food was scrumptious and we ate far too much! Thank you to everyone who put this event on, we appreciate all you do.
We are so pleased you had a wonderful time and that everything was so enjoyable. Friends and family are always welcome and we look forward to seeing you all again very soon.
Such a wonderful visit with the most caring staff who display amazing kindness and genuine love for all in spite of the huge challenge which it obviously is. Thank you to one and all for your amazing hearts!
Such a wonderful visit with the most caring staff who display amazing kindness and genuine love for all in spite of the huge challenge which it obviously is. Thank you to one and all for your amazing hearts!
Thank you so much for your kind words and we are thrilled you enjoyed your time at Florence Court.
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Our residents had lots of fun getting to grips with the Nintendo Wii, trying out a variety of games including table tennis, bowling, Mario Kart and Just Dance! It was...
Our pamper sessions are always a lovely opportunity for residents to enjoy a little bit of 1-1 time and some well-deserved relaxation. Whether it’s having their nails painted, enjoying some...
This week, we’re celebrating our wonderful housekeeping team here at Florence Court! Our housekeeping team work extremely hard behind the scenes every day to keep our home clean, fresh and...
There are no accreditations posted yet for Barchester Florence Court Care Home.
Hello, my name is Sarah, and I am the General Manager here at Florence Court.
I have worked in the care sector for over 20 years, and I joined...
Hello, my name is Sarah, and I am the General Manager here at Florence Court.
I have worked in the care sector for over 20 years, and I joined Barchester Healthcare in 2021 as the Deputy Manager before being promoted to the General Manager in 2024 at Florence Court.
I am extremely proud of the outstanding and fulfilling care that we deliver on a daily basis. Enriching the lives of our residents is extremely important, and being able to do it in this amazing environment is wonderful.
I was really excited to progress in my career, and Barchester has extremely well supported me to do this. It brings me great joy to be the manager of such a beautiful home with an extremely hard-working team. Supporting our residents in this luxury setting is a privilege.
My door is always open and I look forward to continuing to support our residents, their families and staff here at Florence Court. I am also excited to welcome new families and residents to view our beautiful home.
My home life can get very busy with a 3-dog and 2-cat household and 2 children ... but I love every minute of it and wouldn't change it for the world!
Hi, my name is Louise and I have worked in the care sector for the last 24 years. My background is primarily in dementia care, so I love supporting...
Hi, my name is Louise and I have worked in the care sector for the last 24 years. My background is primarily in dementia care, so I love supporting our Memory Lane Community. I enjoy listening to the residents' stories, sharing their photos and memories, as well as helping to enrich their lives here at Florence Court.
In my spare time, I live a busy family life with my daughter, husband, cats and dogs! I also enjoy socialising with my friends and colleagues from Florence Court as they have become my work family.
Hi, my name is Lisa. I have been in the care industry for 10 years, where I started as a care assistant. After having my daughter in 2015 I could no...
Hi, my name is Lisa. I have been in the care industry for 10 years, where I started as a care assistant. After having my daughter in 2015 I could no longer commit to the hours however, I still wanted to work within the care sector so I secured a reception role at Florence Court. Since I joined Barchester I have progressed my career to Administration Assistant and now to Administrator. I am currently studying in my spare time additional business qualifications.
You will still find me in the corridors chatting away with residents and relatives, as I am passionate about providing a positive resident experience and the exceptional care they receive here at Florence Court.
Outside of work, I enjoy spending time with my daughter, my family and friends. I love walking Marley my dog who is a Sprocker.
I have been a chef for over 35 years. I started my career in hospitality by studying at Highbury College, where I achieved my City & Guilds...
I have been a chef for over 35 years. I started my career in hospitality by studying at Highbury College, where I achieved my City & Guilds qualification and a catering diploma.
I left college and went straight to London to work in a high-end restaurant in Knightsbridge. From London, I worked abroad for a few years, including in France, Italy, Switzerland and the Channel Islands.
I accepted the role within Barchester's Florence Court to give myself a better work-life balance after working many years in hospitality.
I'm Bela, and I originally joined Barchester Healthcare in 2020 at one of our sister homes in Hampshire as a Housekeeper before transferring to...
I'm Bela, and I originally joined Barchester Healthcare in 2020 at one of our sister homes in Hampshire as a Housekeeper before transferring to Florence Court. After a short time away, I have returned to Florence Court and also re-joined as Head Housekeeper of our home.
Originally from the Hospitality sector, I take great pride in my work and together with my team ensure that the home and the resident rooms are maintained to an exceptional standard.
In my spare time, I love to camp in our newly self-converted van with my husband and beloved Mini Dachshund, Toby.
Hi, my name is Brad and I am the head of maintenance. I have been a gas engineer for over 20 years and I am now enjoying a new challenge here at...
Hi, my name is Brad and I am the head of maintenance. I have been a gas engineer for over 20 years and I am now enjoying a new challenge here at Florence Court. The role is so diverse and no day is the same, making the job engaging and satisfying.
Outside work, I enjoy going to the gym, taking part in running events, playing golf and spending time with family and friends
Hello, I'm Abi and I have proudly been part of the Florence Court team for the past three years. I started as an Activities Assistant, where I helped...
Hello, I'm Abi and I have proudly been part of the Florence Court team for the past three years. I started as an Activities Assistant, where I helped facilitate activities within the home, and during this time, I have loved getting to know our residents and helping to make every day special. Having been promoted to Activities Coordinator, my role is to plan, organise and deliver a wide variety of activities that bring enjoyment, stimulation, and a sense of community to everyone who lives here.
For me, the most rewarding part of my job is seeing residents smile, laugh and connect with others. I thoroughly enjoy taking the time to get to know all of the residents, learn about their hobbies, interests, and hear about their life stories. Every day is different, and this is what makes my role so unique and rewarding, to know you are enriching the lives of others.
Outside of work, I have a passion for travel and exploring new countries. I have been to over 25 countries and counting! I also love spending time with my lively Sprocker Spaniel, Maisie, who is the best adventure buddy.
We are delighted to introduce Barbara, our wonderful new Resident Ambassador here at Florence Court!
As an integral member of our community, Barbara...
We are delighted to introduce Barbara, our wonderful new Resident Ambassador here at Florence Court!
As an integral member of our community, Barbara brings kindness, wisdom, and a warm smile to everyone who walks through our doors. Their new role will include:*Representing the resident community during events and meetings
We are so proud to have Barbara as a voice and leader within our home. Please join us in congratulating them on this special role!
Hello, I'm Sammie and I joined the Team at Florence Court Care Home in 2021.
Since working for Barchester Healthcare I have been supported and...
Hello, I'm Sammie and I joined the Team at Florence Court Care Home in 2021.
Since working for Barchester Healthcare I have been supported and encouraged to progress my career and I look forward to the challenges and role satisfaction that I will experience in my new position as Administration Assistant.
You will still see me on the residential floors supporting our Care Team colleagues as I will hold a dual role as a Senior Carer.
Hello, I'm Jessica and I joined Barchester Healthcare in May 2024 as a Senior Carer at one of our sister homes in Hampshire.
I transferred to the...
Hello, I'm Jessica and I joined Barchester Healthcare in May 2024 as a Senior Carer at one of our sister homes in Hampshire.
I transferred to the team here at Florence Court in May 2025, which was also a promotion to Care Community Lead. I have worked within the care sector since 2020 and thoroughly enjoy my working life.
I take pleasure in the rewards that my role gives me supporting my team and especially our wonderful residents to ensure they live the fullest of lives.
Hi, my name is Debbie. I started working within the care industry after caring for several family members, in particular my mother who was living...
Hi, my name is Debbie. I started working within the care industry after caring for several family members, in particular my mother who was living with Dementia. This was a true eye-opener into how dementia can change a loved one. This made me determined to share my knowledge and help our residents live happy and fulfilled lives, with a dementia diagnosis.
Hello, my name is Sasha and I am a Care Community Lead. I have worked within the care industry for over 8 years. Spending quality time with our...
Hello, my name is Sasha and I am a Care Community Lead. I have worked within the care industry for over 8 years. Spending quality time with our residents is my favourite thing as well as learning about each of their unique stories. I feel very pleased with my career progression within Barchester and am looking forward to continuing to provide our residents with the best possible quality of life.
My name is Deborah, I've been working within the care sector for over 30 years. I have developed a wealth of experience and knowledge. In previous...
My name is Deborah, I've been working within the care sector for over 30 years. I have developed a wealth of experience and knowledge. In previous roles, I have been a deputy manager and a registered manager. I joined Barchester's Florence Court in 2021 and I am enjoying being part of such a wonderful team.
My name is Claire and I have worked at Florence Court since it first opened. Memory Lane is my favourite community so I am very proud to be a...
My name is Claire and I have worked at Florence Court since it first opened. Memory Lane is my favourite community so I am very proud to be a Dementia Champion. I am an excellent listener and enjoy gaining residents' trust to break down their barriers to help them feel safer at home here at Florence Court.
Hi, I'm Heather, and I love my time with residents. They always have so much to chat about, and it's such a pleasure to do their hair and get to know...
Hi, I'm Heather, and I love my time with residents. They always have so much to chat about, and it's such a pleasure to do their hair and get to know them all. It is such a social thing to come to the Salon and have a treatment; residents spend most of their time laughing! I am made to feel so welcome.
In my free time, I love to dance and listen to music. Recently married, I'm being given lots of advice from residents who got married before I was even born.
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