Very calm, welcoming environment. The staff are lovely and helpful!J H(Daughter of Resident/Service User)
They have provided him with the support he needed to relax and come out of his shell.E W(Granddaughter of Resident/Service User)
The staff are wonderful and the care my dad receives is excellent.D H(Daughter of Resident/Service User)
Very calm, welcoming environment. The staff are lovely and helpful!J H(Daughter of Resident/Service User)
They have provided him with the support he needed to relax and come out of his shell.E W(Granddaughter of Resident/Service User)
The staff are wonderful and the care my dad receives is excellent.D H(Daughter of Resident/Service User)
This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.
Luxurious facilities combined with highly trained staff ensure each and every individual is given superior attention. The home has a dedicated area—Memory Lane—which...
This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.
Luxurious facilities combined with highly trained staff ensure each and every individual is given superior attention. The home has a dedicated area—Memory Lane—which offers high quality care for people with dementia. Alongside long-term residential and dementia care, they will also offer short-term breaks for respite and intermediate care.
Contact Barchester Florence Court Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Florence Court Care Home for full pricing details and T&Cs.
Barchester Florence Court Care Home has a Review Score of 9.9 (9.865) out of 10, based on 35 reviews in the last 2 years.
Over all time Barchester Florence Court Care Home has 84 reviews.
Such a wonderful visit with the most caring staff who display amazing kindness and genuine love for all in spite of the huge challenge which it obviously is. Thank you to one and all for your amazing hearts!
Such a wonderful visit with the most caring staff who display amazing kindness and genuine love for all in spite of the huge challenge which it obviously is. Thank you to one and all for your amazing hearts!
Thank you so much for your kind words and we are thrilled you enjoyed your time at Florence Court.
Visited Mum at Florence Court for a lovely Mother's Day afternoon tea. The tea and the staff were fantastic and Mum is very happy here. Thank you.
Visited Mum at Florence Court for a lovely Mother's Day afternoon tea. The tea and the staff were fantastic and Mum is very happy here. Thank you.
Thank you Pam and we are very pleased to know how happy your mum is here with us. We always appreciate kind words and all feedback helps us to continue to deliver the best we can.
We have just enjoyed a wonderful afternoon tea to celebrate Mother's Day. It was wonderful and a lovely change. The food was wonderful. Staff are all amazing. Nothing is too much trouble. Thank you for making Nana and myself very...
We have just enjoyed a wonderful afternoon tea to celebrate Mother's Day. It was wonderful and a lovely change. The food was wonderful. Staff are all amazing. Nothing is too much trouble. Thank you for making Nana and myself very welcome.
We are so pleased to hear that you enjoyed your time with us and that everything was wonderful. Our team appreciates your comments and we are so happy to know your grandmother is able to celebrate with you.
We were made so welcome, people were friendly and kind. It is such a happy place to be. Thank you.
We were made so welcome, people were friendly and kind. It is such a happy place to be. Thank you.
Thank you Maggie, for your kind words. We always love it when we have visitors and it is a pleasure to ensure each and every visitor feels welcome and appreciated. We hope to see you again soon.
From the moment we arrived, we found the experience so relaxing. Everyone was so friendly and helpful. The quality of the fixtures, service and food was excellent.
From the moment we arrived, we found the experience so relaxing. Everyone was so friendly and helpful. The quality of the fixtures, service and food was excellent.
We are so pleased you found your experiences so calm and smooth. We are delighted you have chosen Florence Court and thank you for your kind comments
Can't fault anything. My husband and I were very well looked after.
Can't fault anything. My husband and I were very well looked after.
It has been and continues to be our honour to support both you and your husband. I am delighted you have chosen Florence Court as your home.
From the moment we walked in, we knew that it was the perfect place for my mother-in-law to spend a few weeks. She has been made very welcome and any reservations she may have had have been dispelled.
From the moment we walked in, we knew that it was the perfect place for my mother-in-law to spend a few weeks. She has been made very welcome and any reservations she may have had have been dispelled.
Thank you so much for your kind words, they are very much appreciated and we are delighted you chose Florence Court for your mother-in-law's stay.
Florence Court Care Home is a peaceful, beautiful place to be. Once inside the building, there is no traffic noise, and the atmosphere is calm and welcoming. All the staff I have met are helpful and very competent and empathetic. The food and facilities are second to none. But it is the level of...
Florence Court Care Home is a peaceful, beautiful place to be. Once inside the building, there is no traffic noise, and the atmosphere is calm and welcoming. All the staff I have met are helpful and very competent and empathetic. The food and facilities are second to none. But it is the level of passion and professionalism of the staff that is the most impressive. Highly recommend Florence Court Care Home.
I had a very pleasant stay for 2 weeks in July. It was comfortable, relaxing with a good standard of care. The staff were very helpful, polite and friendly and do anything asked of them. Homemade soups were excellent as were the cakes! It was nice for visitors to be welcomed.
I had a very pleasant stay for 2 weeks in July. It was comfortable, relaxing with a good standard of care. The staff were very helpful, polite and friendly and do anything asked of them. Homemade soups were excellent as were the cakes! It was nice for visitors to be welcomed.
Florence Court was a wonderful experience, with beautiful decor and an en-suite shower in a large beautifully presented bedroom with french doors to the garden. The food is restaurant standard served in a lovely dining room. The carers and staff are wonderful, you are treated as family. A wonderful...
Florence Court was a wonderful experience, with beautiful decor and an en-suite shower in a large beautifully presented bedroom with french doors to the garden. The food is restaurant standard served in a lovely dining room. The carers and staff are wonderful, you are treated as family. A wonderful environment for anyone who needs specialised care - can't praise the home enough and the staff.
It has been a caring and loving environment for me to live in, and nothing is too much trouble for anybody, either the care staff or office staff. The food is good, and I would recommend it to anybody.
It has been a caring and loving environment for me to live in, and nothing is too much trouble for anybody, either the care staff or office staff. The food is good, and I would recommend it to anybody.
We, at Florence Court, thank you for your positive review, and we couldn't be happier with your feedback. We take great pride in delivering high-quality care and providing a wonderful environment for our residents. Your recognition is invaluable to us.
As a first experience of respite care for my parents, this experience couldn't have been better. All the staff were wonderful. They got to know my parents immediately and treated them with dignity, sensitivity and understanding. Mum and Dad loved the food, and the room was just right for them; the...
As a first experience of respite care for my parents, this experience couldn't have been better. All the staff were wonderful. They got to know my parents immediately and treated them with dignity, sensitivity and understanding. Mum and Dad loved the food, and the room was just right for them; the access out to the garden meant they could walk about every day, something they have been missing. They have come home stronger, healthier and looking forward to their next stay!
We, at Florence Court, thank you for your positive review, and we couldn't be happier with your feedback. We take great pride in ensuring that every resident receives the best-personalised care that we can deliver. We look forward to welcoming Mum and Dad back to Florence Court in the future.
Good room. Great staff, look after me well. Foods fine and tasty.
Good room. Great staff, look after me well. Foods fine and tasty.
We, at Florence Court, thank you for your positive review, and we couldn't be happier with your feedback. We take great pride in delivering high-quality care and providing a wonderful environment for our residents. Your recognition is invaluable to us.
Dad has been at Florence Court for 3-months and has settled in very well. His happiness and well being is entirely down to the incredible staff, who work tirelessly at keeping him safe, well-nourished, and stimulated. He is always treated with dignity and respect. The home is beautiful, the gardens...
Thanks to each and every member of staff for all the effort you put in.
We at Florence Court thank you for your positive review, and we couldn't be happier with your feedback. We take great pride in delivering high-quality care and providing a wonderful environment for our residents. Your recognition is invaluable to us.
We visited the home before we decided to put my dad in there and found it very welcoming and very professional. All the staff were very friendly as we walked around. The care home was spotless where ever you went. My dad was very well looked after, and the staff treated him very well throughout his...
We visited the home before we decided to put my dad in there and found it very welcoming and very professional. All the staff were very friendly as we walked around. The care home was spotless where ever you went. My dad was very well looked after, and the staff treated him very well throughout his respite stay and will be using them again with no hesitation in the future.
We at Florence Court thank you for your positive review, and we couldn't be happier with your feedback. We take great pride in ensuring that every resident receives the best-personalised care that we can deliver. We look forward to welcoming Dad back to Florence Court in the future.
The home was beautiful, and the staff were very welcoming and helpful. Always had my granny’s best interest and communicated well how she had been. The food is lovely, and they have a wide menu and accommodate residents' wants and needs. Haven’t got a bad word to say.
The home was beautiful, and the staff were very welcoming and helpful. Always had my granny’s best interest and communicated well how she had been. The food is lovely, and they have a wide menu and accommodate residents' wants and needs. Haven’t got a bad word to say.
We couldn't be happier with your feedback, and thank you for such a positive review. We pride ourselves on delivering the best-individualised care that we possibly can. Your recognition is invaluable to us.
It has taken time to get over the treatment of my Dad at Florence Court. He left us just after Christmas 2021. We have only just come to terms with how the manager of this home treated my incredible Dad, our family, and how, as he was dying, we were asked to move him without assistance, care, or...
It has taken time to get over the treatment of my Dad at Florence Court. He left us just after Christmas 2021. We have only just come to terms with how the manager of this home treated my incredible Dad, our family, and how, as he was dying, we were asked to move him without assistance, care, or dignity from Florence Court. We were made to feel he was not the man we knew. It made a difficult time feel impossible. There are better, more compassionate, warm, and kind alternatives and we placed our Dad in the hands of another care home provider. They made our last few weeks with him feel like we had done all we could. I can’t rate anything highly because what use is it to spend my Mums savings on a home that so badly let us down. I would welcome a fair and honest conversation with management only to prevent any family feeling as we did. Please look past the facilities. The management and experience are truly rotten.
We appreciate what a difficult time it has been for you and your family and we would like to thank you for taking the time to write a review for our home. We are sorry to hear that your experience with Florence Court Care Home did not meet your expectations. We took the very difficult...
Dear Juliet,We appreciate what a difficult time it has been for you and your family and we would like to thank you for taking the time to write a review for our home. We are sorry to hear that your experience with Florence Court Care Home did not meet your expectations. We took the very difficult decision based entirely on the best interests of our residents to advise we felt we were no longer a suitable placement for your Dad and suggested another local home which would better suit Dad’s personal needs. If you would like to share additional feedback directly with us please feel free to email us on, FlorenceCourt@barchester.com. Kind Regards, General Manager, Florence Court Care Home.
Would have liked a trip out to the nearby beach but wasn't asked.
Would have liked a trip out to the nearby beach but wasn't asked.
Thank you for your invaluable feedback. We will consider the points that you have raised and will share this with the wider management team.
I would like to thank everyone at Florence Court at all levels and competencies, irrespective of your roles and duties of care, your personal caring, sensitive and understanding values shine above everything, it is with that equality within you all that I commend you. You are there for your...
I would like to thank everyone at Florence Court at all levels and competencies, irrespective of your roles and duties of care, your personal caring, sensitive and understanding values shine above everything, it is with that equality within you all that I commend you. You are there for your residents and loved ones too, as you build a trusting relationship, learning, listening and most of all your loving touch.
Although a raised toilet seat with arms was brought from another are home, it is surprising that not one bathroom or toilet confirms to...
Although a raised toilet seat with arms was brought from another are home, it is surprising that not one bathroom or toilet confirms to the industry standard for a disabled toilet! No handles installed unless you count the toilet roll holder!
We are so grateful to receive your kind feedback and your comments have been taken into consideration.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Today we celebrated National Curry Week by holding our very own India Day at Florence Court! We started the day with a lovely Namaste yoga session, accompanied by relaxing traditional...
We had such a brilliant day filled with waggy tails, happy faces and lots of very good boys and girls! It was wonderful to see so many of our residents,...
This week, Tom and Barrie enjoyed a game of pool together in our Activities Studio, with a little help from Abi along the way! They both thoroughly enjoyed their game,...
There are no accreditations posted yet for Barchester Florence Court Care Home.
Hello, my name is Sarah, and I am the General Manager here at Florence Court.
I have worked in the care sector for over 20 years, and I joined...
Hello, my name is Sarah, and I am the General Manager here at Florence Court.
I have worked in the care sector for over 20 years, and I joined Barchester Healthcare in 2021 as the Deputy Manager before being promoted to the General Manager in 2024 at Florence Court.
I am extremely proud of the outstanding and fulfilling care that we deliver on a daily basis. Enriching the lives of our residents is extremely important, and being able to do it in this amazing environment is wonderful.
I was really excited to progress in my career, and Barchester has extremely well supported me to do this. It brings me great joy to be the manager of such a beautiful home with an extremely hard-working team. Supporting our residents in this luxury setting is a privilege.
My door is always open and I look forward to continuing to support our residents, their families and staff here at Florence Court. I am also excited to welcome new families and residents to view our beautiful home.
My home life can get very busy with a 3-dog and 2-cat household and 2 children ... but I love every minute of it and wouldn't change it for the world!
Hi, my name is Louise and I have worked in the care sector for the last 24 years. My background is primarily in dementia care, so I love supporting...
Hi, my name is Louise and I have worked in the care sector for the last 24 years. My background is primarily in dementia care, so I love supporting our Memory Lane Community. I enjoy listening to the residents' stories, sharing their photos and memories, as well as helping to enrich their lives here at Florence Court.
In my spare time, I live a busy family life with my daughter, husband, cats and dogs! I also enjoy socialising with my friends and colleagues from Florence Court as they have become my work family.
Hi, my name is Lisa. I have been in the care industry for 10 years, where I started as a care assistant. After having my daughter in 2015 I could no...
Hi, my name is Lisa. I have been in the care industry for 10 years, where I started as a care assistant. After having my daughter in 2015 I could no longer commit to the hours however, I still wanted to work within the care sector so I secured a reception role at Florence Court. Since I joined Barchester I have progressed my career to Administration Assistant and now to Administrator. I am currently studying in my spare time additional business qualifications.
You will still find me in the corridors chatting away with residents and relatives, as I am passionate about providing a positive resident experience and the exceptional care they receive here at Florence Court.
Outside of work, I enjoy spending time with my daughter, my family and friends. I love walking Marley my dog who is a Sprocker.
I have been a chef for over 35 years. I started my career in hospitality by studying at Highbury College, where I achieved my City & Guilds...
I have been a chef for over 35 years. I started my career in hospitality by studying at Highbury College, where I achieved my City & Guilds qualification and a catering diploma.
I left college and went straight to London to work in a high-end restaurant in Knightsbridge. From London, I worked abroad for a few years, including in France, Italy, Switzerland and the Channel Islands.
I accepted the role within Barchester's Florence Court to give myself a better work-life balance after working many years in hospitality.
I'm Bela, and I originally joined Barchester Healthcare in 2020 at one of our sister homes in Hampshire as a Housekeeper before transferring to...
I'm Bela, and I originally joined Barchester Healthcare in 2020 at one of our sister homes in Hampshire as a Housekeeper before transferring to Florence Court. After a short time away, I have returned to Florence Court and also re-joined as Head Housekeeper of our home.
Originally from the Hospitality sector, I take great pride in my work and together with my team ensure that the home and the resident rooms are maintained to an exceptional standard.
In my spare time, I love to camp in our newly self-converted van with my husband and beloved Mini Dachshund, Toby.
Hi, my name is Brad and I am the head of maintenance. I have been a gas engineer for over 20 years and I am now enjoying a new challenge here at...
Hi, my name is Brad and I am the head of maintenance. I have been a gas engineer for over 20 years and I am now enjoying a new challenge here at Florence Court. The role is so diverse and no day is the same, making the job engaging and satisfying.
Outside work, I enjoy going to the gym, taking part in running events, playing golf and spending time with family and friends
Hello, I'm Abi and I have proudly been part of the Florence Court team for the past three years. I started as an Activities Assistant, where I helped...
Hello, I'm Abi and I have proudly been part of the Florence Court team for the past three years. I started as an Activities Assistant, where I helped facilitate activities within the home, and during this time, I have loved getting to know our residents and helping to make every day special. Having been promoted to Activities Coordinator, my role is to plan, organise and deliver a wide variety of activities that bring enjoyment, stimulation, and a sense of community to everyone who lives here.
For me, the most rewarding part of my job is seeing residents smile, laugh and connect with others. I thoroughly enjoy taking the time to get to know all of the residents, learn about their hobbies, interests, and hear about their life stories. Every day is different, and this is what makes my role so unique and rewarding, to know you are enriching the lives of others.
Outside of work, I have a passion for travel and exploring new countries. I have been to over 25 countries and counting! I also love spending time with my lively Sprocker Spaniel, Maisie, who is the best adventure buddy.
We are delighted to introduce Barbara, our wonderful new Resident Ambassador here at Florence Court!
As an integral member of our community, Barbara...
We are delighted to introduce Barbara, our wonderful new Resident Ambassador here at Florence Court!
As an integral member of our community, Barbara brings kindness, wisdom, and a warm smile to everyone who walks through our doors. Their new role will include:*Representing the resident community during events and meetings
We are so proud to have Barbara as a voice and leader within our home. Please join us in congratulating them on this special role!
Hello, I'm Sammie and I joined the Team at Florence Court Care Home in 2021.
Since working for Barchester Healthcare I have been supported and...
Hello, I'm Sammie and I joined the Team at Florence Court Care Home in 2021.
Since working for Barchester Healthcare I have been supported and encouraged to progress my career and I look forward to the challenges and role satisfaction that I will experience in my new position as Administration Assistant.
You will still see me on the residential floors supporting our Care Team colleagues as I will hold a dual role as a Senior Carer.
Hello, I'm Jessica and I joined Barchester Healthcare in May 2024 as a Senior Carer at one of our sister homes in Hampshire.
I transferred to the...
Hello, I'm Jessica and I joined Barchester Healthcare in May 2024 as a Senior Carer at one of our sister homes in Hampshire.
I transferred to the team here at Florence Court in May 2025, which was also a promotion to Care Community Lead. I have worked within the care sector since 2020 and thoroughly enjoy my working life.
I take pleasure in the rewards that my role gives me supporting my team and especially our wonderful residents to ensure they live the fullest of lives.
Hi, my name is Debbie. I started working within the care industry after caring for several family members, in particular my mother who was living...
Hi, my name is Debbie. I started working within the care industry after caring for several family members, in particular my mother who was living with Dementia. This was a true eye-opener into how dementia can change a loved one. This made me determined to share my knowledge and help our residents live happy and fulfilled lives, with a dementia diagnosis.
Hello, my name is Sasha and I am a Care Community Lead. I have worked within the care industry for over 8 years. Spending quality time with our...
Hello, my name is Sasha and I am a Care Community Lead. I have worked within the care industry for over 8 years. Spending quality time with our residents is my favourite thing as well as learning about each of their unique stories. I feel very pleased with my career progression within Barchester and am looking forward to continuing to provide our residents with the best possible quality of life.
My name is Deborah, I've been working within the care sector for over 30 years. I have developed a wealth of experience and knowledge. In previous...
My name is Deborah, I've been working within the care sector for over 30 years. I have developed a wealth of experience and knowledge. In previous roles, I have been a deputy manager and a registered manager. I joined Barchester's Florence Court in 2021 and I am enjoying being part of such a wonderful team.
My name is Claire and I have worked at Florence Court since it first opened. Memory Lane is my favourite community so I am very proud to be a...
My name is Claire and I have worked at Florence Court since it first opened. Memory Lane is my favourite community so I am very proud to be a Dementia Champion. I am an excellent listener and enjoy gaining residents' trust to break down their barriers to help them feel safer at home here at Florence Court.
Hi, I'm Heather, and I love my time with residents. They always have so much to chat about, and it's such a pleasure to do their hair and get to know...
Hi, I'm Heather, and I love my time with residents. They always have so much to chat about, and it's such a pleasure to do their hair and get to know them all. It is such a social thing to come to the Salon and have a treatment; residents spend most of their time laughing! I am made to feel so welcome.
In my free time, I love to dance and listen to music. Recently married, I'm being given lots of advice from residents who got married before I was even born.
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