
Very calm, welcoming environment. The staff are lovely and helpful!J H(Daughter of Resident/Service User)

They have provided him with the support he needed to relax and come out of his shell.E W(Granddaughter of Resident/Service User)

The staff are wonderful and the care my dad receives is excellent.D H(Daughter of Resident/Service User)

Very calm, welcoming environment. The staff are lovely and helpful!J H(Daughter of Resident/Service User)

They have provided him with the support he needed to relax and come out of his shell.E W(Granddaughter of Resident/Service User)

The staff are wonderful and the care my dad receives is excellent.D H(Daughter of Resident/Service User)

This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.
Luxurious facilities combined with highly trained staff ensure each and every individual is given superior attention. The home has a dedicated area—Memory Lane—which...
This premium care home provides excellent residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.
Luxurious facilities combined with highly trained staff ensure each and every individual is given superior attention. The home has a dedicated area—Memory Lane—which offers high quality care for people with dementia. Alongside long-term residential and dementia care, they will also offer short-term breaks for respite and intermediate care.
Care Provided by Barchester Florence Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Florence Court Care Home for full pricing details and T&Cs.
Contact Barchester Florence Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sarah Lewis (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Number of floors: 4
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Barchester Florence Court Care Home Reviews (83)
Barchester Florence Court Care Home has a Review Score of 9.9 (9.864) out of 10, based on 34 reviews in the last 2 years.
Over all time Barchester Florence Court Care Home has 83 reviews.
Dad had his 90th Birthday and the staff have gone above and beyond in helping us put on a fantastic Birthday Party for all his family in the sky lounge....
Dad had his 90th Birthday and the staff have gone above and beyond in helping us put on a fantastic Birthday Party for all his family in the sky lounge. The chef cooked us a gorgeous meal and dad had a wonderful time.
Thank you all so much.
What a lovely review, we were more than happy to have the opportunity to celebrate this special day with your dad and your family. I think we managed the perfect surprise for your dad and fond memories were definitely created. Thank you from all of us at Florence Court.
My grandad had reached the difficult stage where he needed a little more support to live the safest and happiest life he could. Not only has this been provided by Florence Court and its staff but our expectations have been exceeded. In just a few short weeks we have begun to see our grandad's...
My grandad had reached the difficult stage where he needed a little more support to live the safest and happiest life he could. Not only has this been provided by Florence Court and its staff but our expectations have been exceeded. In just a few short weeks we have begun to see our grandad's bubbly personality and cheeky sense of humour. They have provided him with the support he needed to relax and come out of his shell. Their Sky Lounge party for his 90th Birthday brought a huge smile to his face and created amazing memories that will last with us forever.
Very calm, welcoming environment. The staff are lovely and helpful!
Very calm, welcoming environment. The staff are lovely and helpful!
We at Florence Court thank you for your positive review, and we couldn't be happier with your feedback. We take great pride in delivering high-quality care and providing a wonderful environment for our residents. Your recognition is invaluable to us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 April 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (133) & Events (12)
- 22 Sep 2026
Our residents had lots of fun getting to grips with the Nintendo Wii, trying out a variety of games including table tennis, bowling, Mario Kart and Just Dance! It was...
- 22 Sep 2026
Our pamper sessions are always a lovely opportunity for residents to enjoy a little bit of 1-1 time and some well-deserved relaxation. Whether it’s having their nails painted, enjoying some...
- 19 Sep 2026
This week, we’re celebrating our wonderful housekeeping team here at Florence Court! Our housekeeping team work extremely hard behind the scenes every day to keep our home clean, fresh and...
- 01 Oct 2026Organiser: Barchester Florence Court Care Home
- 01 Oct 2026Organiser: Barchester Florence Court Care Home
- 01 Oct 2026Organiser: Barchester Florence Court Care Home
Awards / Recognitions (64)
- 14 Sep 2026Recipient: Barchester Florence Court Care Home
- 12 Aug 2026Recipient: Barchester Florence Court Care Home
- 10 Jul 2026Recipient: Barchester Florence Court Care Home
Accreditations
There are no accreditations posted yet for Barchester Florence Court Care Home.
Meet the Team (15)

Hello, my name is Sarah, and I am the General Manager here at Florence Court.
I have worked in the care sector for over 20 years, and I joined...
Hello, my name is Sarah, and I am the General Manager here at Florence Court.
I have worked in the care sector for over 20 years, and I joined Barchester Healthcare in 2021 as the Deputy Manager before being promoted to the General Manager in 2024 at Florence Court.
I am extremely proud of the outstanding and fulfilling care that we deliver on a daily basis. Enriching the lives of our residents is extremely important, and being able to do it in this amazing environment is wonderful.
I was really excited to progress in my career, and Barchester has extremely well supported me to do this. It brings me great joy to be the manager of such a beautiful home with an extremely hard-working team. Supporting our residents in this luxury setting is a privilege.
My door is always open and I look forward to continuing to support our residents, their families and staff here at Florence Court. I am also excited to welcome new families and residents to view our beautiful home.
My home life can get very busy with a 3-dog and 2-cat household and 2 children ... but I love every minute of it and wouldn't change it for the world!

Hi, my name is Louise and I have worked in the care sector for the last 24 years. My background is primarily in dementia care, so I love supporting...
Hi, my name is Louise and I have worked in the care sector for the last 24 years. My background is primarily in dementia care, so I love supporting our Memory Lane Community. I enjoy listening to the residents' stories, sharing their photos and memories, as well as helping to enrich their lives here at Florence Court.
In my spare time, I live a busy family life with my daughter, husband, cats and dogs! I also enjoy socialising with my friends and colleagues from Florence Court as they have become my work family.

Hi, my name is Lisa. I have been in the care industry for 10 years, where I started as a care assistant. After having my daughter in 2015 I could no...
Hi, my name is Lisa. I have been in the care industry for 10 years, where I started as a care assistant. After having my daughter in 2015 I could no longer commit to the hours however, I still wanted to work within the care sector so I secured a reception role at Florence Court. Since I joined Barchester I have progressed my career to Administration Assistant and now to Administrator. I am currently studying in my spare time additional business qualifications.
You will still find me in the corridors chatting away with residents and relatives, as I am passionate about providing a positive resident experience and the exceptional care they receive here at Florence Court.
Outside of work, I enjoy spending time with my daughter, my family and friends. I love walking Marley my dog who is a Sprocker.

I have been a chef for over 35 years. I started my career in hospitality by studying at Highbury College, where I achieved my City & Guilds...
I have been a chef for over 35 years. I started my career in hospitality by studying at Highbury College, where I achieved my City & Guilds qualification and a catering diploma.
I left college and went straight to London to work in a high-end restaurant in Knightsbridge. From London, I worked abroad for a few years, including in France, Italy, Switzerland and the Channel Islands.
I accepted the role within Barchester's Florence Court to give myself a better work-life balance after working many years in hospitality.

I'm Bela, and I originally joined Barchester Healthcare in 2020 at one of our sister homes in Hampshire as a Housekeeper before transferring to...
I'm Bela, and I originally joined Barchester Healthcare in 2020 at one of our sister homes in Hampshire as a Housekeeper before transferring to Florence Court. After a short time away, I have returned to Florence Court and also re-joined as Head Housekeeper of our home.
Originally from the Hospitality sector, I take great pride in my work and together with my team ensure that the home and the resident rooms are maintained to an exceptional standard.
In my spare time, I love to camp in our newly self-converted van with my husband and beloved Mini Dachshund, Toby.

Hi, my name is Brad and I am the head of maintenance. I have been a gas engineer for over 20 years and I am now enjoying a new challenge here at...
Hi, my name is Brad and I am the head of maintenance. I have been a gas engineer for over 20 years and I am now enjoying a new challenge here at Florence Court. The role is so diverse and no day is the same, making the job engaging and satisfying.
Outside work, I enjoy going to the gym, taking part in running events, playing golf and spending time with family and friends

Hello, I'm Abi and I have proudly been part of the Florence Court team for the past three years. I started as an Activities Assistant, where I helped...
Hello, I'm Abi and I have proudly been part of the Florence Court team for the past three years. I started as an Activities Assistant, where I helped facilitate activities within the home, and during this time, I have loved getting to know our residents and helping to make every day special. Having been promoted to Activities Coordinator, my role is to plan, organise and deliver a wide variety of activities that bring enjoyment, stimulation, and a sense of community to everyone who lives here.
For me, the most rewarding part of my job is seeing residents smile, laugh and connect with others. I thoroughly enjoy taking the time to get to know all of the residents, learn about their hobbies, interests, and hear about their life stories. Every day is different, and this is what makes my role so unique and rewarding, to know you are enriching the lives of others.
Outside of work, I have a passion for travel and exploring new countries. I have been to over 25 countries and counting! I also love spending time with my lively Sprocker Spaniel, Maisie, who is the best adventure buddy.

We are delighted to introduce Barbara, our wonderful new Resident Ambassador here at Florence Court!
As an integral member of our community, Barbara...
We are delighted to introduce Barbara, our wonderful new Resident Ambassador here at Florence Court!
As an integral member of our community, Barbara brings kindness, wisdom, and a warm smile to everyone who walks through our doors. Their new role will include:*Welcoming new residents
*Offering friendly support and companionship
*Sharing feedback to help us continually improve
*Representing the resident community during events and meetings
We are so proud to have Barbara as a voice and leader within our home. Please join us in congratulating them on this special role!

Hello, I'm Sammie and I joined the Team at Florence Court Care Home in 2021.
Since working for Barchester Healthcare I have been supported and...
Hello, I'm Sammie and I joined the Team at Florence Court Care Home in 2021.
Since working for Barchester Healthcare I have been supported and encouraged to progress my career and I look forward to the challenges and role satisfaction that I will experience in my new position as Administration Assistant.
You will still see me on the residential floors supporting our Care Team colleagues as I will hold a dual role as a Senior Carer.

Hello, I'm Jessica and I joined Barchester Healthcare in May 2024 as a Senior Carer at one of our sister homes in Hampshire.
I transferred to the...
Hello, I'm Jessica and I joined Barchester Healthcare in May 2024 as a Senior Carer at one of our sister homes in Hampshire.
I transferred to the team here at Florence Court in May 2025, which was also a promotion to Care Community Lead. I have worked within the care sector since 2020 and thoroughly enjoy my working life.
I take pleasure in the rewards that my role gives me supporting my team and especially our wonderful residents to ensure they live the fullest of lives.

Hi, my name is Debbie. I started working within the care industry after caring for several family members, in particular my mother who was living...
Hi, my name is Debbie. I started working within the care industry after caring for several family members, in particular my mother who was living with Dementia. This was a true eye-opener into how dementia can change a loved one. This made me determined to share my knowledge and help our residents live happy and fulfilled lives, with a dementia diagnosis.

Hello, my name is Sasha and I am a Care Community Lead. I have worked within the care industry for over 8 years. Spending quality time with our...
Hello, my name is Sasha and I am a Care Community Lead. I have worked within the care industry for over 8 years. Spending quality time with our residents is my favourite thing as well as learning about each of their unique stories. I feel very pleased with my career progression within Barchester and am looking forward to continuing to provide our residents with the best possible quality of life.

My name is Deborah, I've been working within the care sector for over 30 years. I have developed a wealth of experience and knowledge. In previous...
My name is Deborah, I've been working within the care sector for over 30 years. I have developed a wealth of experience and knowledge. In previous roles, I have been a deputy manager and a registered manager. I joined Barchester's Florence Court in 2021 and I am enjoying being part of such a wonderful team.

My name is Claire and I have worked at Florence Court since it first opened. Memory Lane is my favourite community so I am very proud to be a...
My name is Claire and I have worked at Florence Court since it first opened. Memory Lane is my favourite community so I am very proud to be a Dementia Champion. I am an excellent listener and enjoy gaining residents' trust to break down their barriers to help them feel safer at home here at Florence Court.

Hi, I'm Heather, and I love my time with residents. They always have so much to chat about, and it's such a pleasure to do their hair and get to know...
Hi, I'm Heather, and I love my time with residents. They always have so much to chat about, and it's such a pleasure to do their hair and get to know them all. It is such a social thing to come to the Salon and have a treatment; residents spend most of their time laughing! I am made to feel so welcome.
In my free time, I love to dance and listen to music. Recently married, I'm being given lots of advice from residents who got married before I was even born.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Florence Court Care Home to verify any information. View our terms and conditions. Barchester Florence Court Care Home has an Enhanced Service -what an Enhanced Service includes.