Submit a Review for Barchester Cadbury Hall Care Home
High Street, Yatton, Bristol, BS49 4DW
View full details of Barchester Cadbury Hall Care HomeLatest Reviews for Barchester Cadbury Hall Care Home
03 March 2026
Superficially, Cadbury Hall looks great. There are some kind and caring staff. Unfortunately, in spite of several polite verbal and written requests, my mother's care (after the first few weeks) was appalling and she was at significant risk. We felt we had no option but to move her to another home
with immediate effect. Due to concerns for mum and other residents, referrals were made to CQC and North Somerset Safeguarding, who upheld ALL complaints. These included issues with basic personal care, medication, state of room, psycho social wellbeing and physical health, note keeping, culminating in lack of timely response for significant health issue which was potentially highly dangerous. As a family (and as found by the investigation by Safeguarding) we believe strongly that Cadbury Hall neglected mum and were in breach of contract. They over promised and under delivered. I could never recommend them.
16 January 2026
Friendly happy home. I have every confidence in the management and care my mum has been and is receiving at the home.
Any questions I have are met with kindness and understanding.
A truly caring care home
05 January 2026
Only 2 weeks in care. Supported by staff who were kind and caring. Food excellent. Management approachable and helpful. Lovely care home.
29 December 2025
My father had a week's respite care and I personally loved the facilities and care. Unfortunately my Dad was not well enough to join in with the weekly activity program but did mange a trip to the Garden Centre on the minibus which he enjoyed. The care staff were astute to his needs and looked after
him to the best of their ability.
10 December 2025
Excellent service for 1 week stay
30 September 2025
My Mother in law was accepted in to the home within a few days of asking for respite care and then my father in law was moved from a different home to Cadbury Hall so they could be together.
The staff, food and cleanliness were all excellent. Everything was no trouble.
22 May 2025
I came to Cadbury Hall following a fall for 1 week. I found this so beneficial I stayed for a second week. The staff day and night, were all exceptional; kind, friendly caring cheerful supportive and willing to help. Very quickly addressing residents by name. The hall is 'like new'! Very well
furnished and fitted, pictures on walls - all quality. Residents are very well fed. Good menus with good range of choice and food is well presented and enjoyable. The coffee/tea station in reception is a nice facility. The activities programme is very good. Well planned, range of interesting possibilities and alternatives. The hall and the residents are all very well cared for.
09 April 2025
Exceed expectation.
Welcoming and happy feeling the whole time my sister was with you in Cadbury Hall.
No worries everybody very helpful.
09 April 2025
This was our first experience of respite care & we were pleased with the care received. Staff were pleasant & willing to help & encourage my aunt.
The rooms & overall building were clean & bright. Great care was taken to provide meals that accomodated my aunts' tastes & were nourishing for her.
26 March 2025
My 95 year old aunt was at Cadbury Hall for just 2 weeks respite care. She remembers nothing about the experience due to her dementia but she was warmly welcomed by the manager and staff. She was very well looked after had everything she needed.
The manager was very helpful and a pleasure to deal
with. As well as the excellent carers, many other staff (e.g. housekeeping) would talk to her and help her.
11 March 2025
Put my mind at rest for the first time.
05 February 2025
A well-run, happy 'home'.
21 January 2025
This has been an excellent stay for the last two weeks. Although I have not been able to take advantage of all the activities, due to my mobility, the staff have looked after me well. The food and care have been superb and have had a comfortable and enjoyable stay. This has been my first stay and
will hope to stay again in the near future.
Thanks to you all.
12 November 2024
My husband spent two weeks respite care at Barchester Cadbury Hall Care Home and enjoyed the experience - a good result as he's not the easiest person to please! He loved all the staff.
23 October 2024
I arrived here from hospital in August 2024. I had been very unwell with very low mood for some months. I now feel very well and am much more cheerful. The staff have treated me with the utmost kindness and although I initially was disappointed with the food provided, it has markedly improved of
late.
15 October 2024
Dad has a lovely room and is very pleased with the levels of care and service. We have both found that nothing is too much trouble and the staff are always polite and eager to help. I join Dad for lunch on Mondays and the food is always excellent.
30 September 2024
My mother-in-law and myself were treated with much kindness, dignity and respect. Staff were really great and the attention to detail was fantastic. Landry service was outstanding, food and drinks room excellent, beautiful lounges too. My mother-in-law enjoyed her time spent here and joined in many
activities. The memory book of this plus photos was a great touch.
20 September 2024
Wonderful place, from staff, rooms, entertainment and food and not forgetting residents.
20 September 2024
This is a wonderful care home. All of the staff are happy, friendly and attentive. Nothing is too much trouble for them. The food is simply amazing and all homemade.
Excellent home led by an excellent manager. Thank you for looking after Mum.
20 September 2024
From making my first enquiry about respite care until the day of discharge back home - my experience of the home was extremely positive. The home is well managed and the manager is often seen around the home and is very friendly and approachable. The care staff (all staff) were all welcoming and
friendly. The home is proactive in providing engaging and therapeutic activity. The food was outstanding and served in beautiful restaurants.
Housekeeping and laundry was exceptional too!
A five-star hotel that provides care with dignity and respect.
Latest Reviews for Barchester Cadbury Hall Care Home
03 March 2026
Superficially, Cadbury Hall looks great. There are some kind and caring staff. Unfortunately, in spite of several polite verbal and written requests, my mother's care (after the first few weeks) was appalling and she was at significant risk. We felt we had no option but to move her to another home
with immediate effect. Due to concerns for mum and other residents, referrals were made to CQC and North Somerset Safeguarding, who upheld ALL complaints. These included issues with basic personal care, medication, state of room, psycho social wellbeing and physical health, note keeping, culminating in lack of timely response for significant health issue which was potentially highly dangerous. As a family (and as found by the investigation by Safeguarding) we believe strongly that Cadbury Hall neglected mum and were in breach of contract. They over promised and under delivered. I could never recommend them.
16 January 2026
Friendly happy home. I have every confidence in the management and care my mum has been and is receiving at the home.
Any questions I have are met with kindness and understanding.
A truly caring care home
05 January 2026
Only 2 weeks in care. Supported by staff who were kind and caring. Food excellent. Management approachable and helpful. Lovely care home.
29 December 2025
My father had a week's respite care and I personally loved the facilities and care. Unfortunately my Dad was not well enough to join in with the weekly activity program but did mange a trip to the Garden Centre on the minibus which he enjoyed. The care staff were astute to his needs and looked after
him to the best of their ability.
10 December 2025
Excellent service for 1 week stay
30 September 2025
My Mother in law was accepted in to the home within a few days of asking for respite care and then my father in law was moved from a different home to Cadbury Hall so they could be together.
The staff, food and cleanliness were all excellent. Everything was no trouble.
22 May 2025
I came to Cadbury Hall following a fall for 1 week. I found this so beneficial I stayed for a second week. The staff day and night, were all exceptional; kind, friendly caring cheerful supportive and willing to help. Very quickly addressing residents by name. The hall is 'like new'! Very well
furnished and fitted, pictures on walls - all quality. Residents are very well fed. Good menus with good range of choice and food is well presented and enjoyable. The coffee/tea station in reception is a nice facility. The activities programme is very good. Well planned, range of interesting possibilities and alternatives. The hall and the residents are all very well cared for.
09 April 2025
Exceed expectation.
Welcoming and happy feeling the whole time my sister was with you in Cadbury Hall.
No worries everybody very helpful.
09 April 2025
This was our first experience of respite care & we were pleased with the care received. Staff were pleasant & willing to help & encourage my aunt.
The rooms & overall building were clean & bright. Great care was taken to provide meals that accomodated my aunts' tastes & were nourishing for her.
26 March 2025
My 95 year old aunt was at Cadbury Hall for just 2 weeks respite care. She remembers nothing about the experience due to her dementia but she was warmly welcomed by the manager and staff. She was very well looked after had everything she needed.
The manager was very helpful and a pleasure to deal
with. As well as the excellent carers, many other staff (e.g. housekeeping) would talk to her and help her.
11 March 2025
Put my mind at rest for the first time.
05 February 2025
A well-run, happy 'home'.
21 January 2025
This has been an excellent stay for the last two weeks. Although I have not been able to take advantage of all the activities, due to my mobility, the staff have looked after me well. The food and care have been superb and have had a comfortable and enjoyable stay. This has been my first stay and
will hope to stay again in the near future.
Thanks to you all.
12 November 2024
My husband spent two weeks respite care at Barchester Cadbury Hall Care Home and enjoyed the experience - a good result as he's not the easiest person to please! He loved all the staff.
23 October 2024
I arrived here from hospital in August 2024. I had been very unwell with very low mood for some months. I now feel very well and am much more cheerful. The staff have treated me with the utmost kindness and although I initially was disappointed with the food provided, it has markedly improved of
late.
15 October 2024
Dad has a lovely room and is very pleased with the levels of care and service. We have both found that nothing is too much trouble and the staff are always polite and eager to help. I join Dad for lunch on Mondays and the food is always excellent.
30 September 2024
My mother-in-law and myself were treated with much kindness, dignity and respect. Staff were really great and the attention to detail was fantastic. Landry service was outstanding, food and drinks room excellent, beautiful lounges too. My mother-in-law enjoyed her time spent here and joined in many
activities. The memory book of this plus photos was a great touch.
20 September 2024
Wonderful place, from staff, rooms, entertainment and food and not forgetting residents.
20 September 2024
This is a wonderful care home. All of the staff are happy, friendly and attentive. Nothing is too much trouble for them. The food is simply amazing and all homemade.
Excellent home led by an excellent manager. Thank you for looking after Mum.
20 September 2024
From making my first enquiry about respite care until the day of discharge back home - my experience of the home was extremely positive. The home is well managed and the manager is often seen around the home and is very friendly and approachable. The care staff (all staff) were all welcoming and
friendly. The home is proactive in providing engaging and therapeutic activity. The food was outstanding and served in beautiful restaurants.
Housekeeping and laundry was exceptional too!
A five-star hotel that provides care with dignity and respect.