Submit a Review for Greensand House Care Home - Avery Healthcare
West Avenue, Salfords, Redhill, RH1 5BA
View full details of Greensand House Care Home - Avery HealthcareLatest Reviews for Greensand House Care Home - Avery Healthcare
27 May 2026
Our mother came into Greensand House for respite care. With the support and care of all the lovely staff has decided to make it her new home. She has embraces having friendly people around and enjoys the activities and group session provided. The family feel so happy she is safe and content in this
new chapter of her life.
12 May 2026
My friend has settled well into the home. She is happy and joins in with some of the activities, (if they don't require her to move from her chair). The staff are always helpful to the residents and their visitor. I always feel welcome. I like the fact that the residents are card for as individuals,
having their independance when necessary. I am very impressed with the cleanliness and the beauty of all areas. I have already recommended Avery to friends and family.
01 May 2026
Life for our family and elderly mum changed very quickly when she had a fall. Mom was in hospital in a full leg brace and needed respite care. On contacting Greensands we received so much help, kindness and reassurance. The transition from hospital to respite care was so impressive. The manager and
staff went above and beyond to accommodate mum in a very short time frame. Mum has now asked to stay indefinitely as she is embracing a new chapter in her life surrounded by love and care. How wonderful is that! Thank you all, so so much.
17 April 2026
My mum is look after very well the staff do a excellent job with day to day care mum fells at home in her room here watch is keep clear and tidy at all times she has pitche from her old home as a lot of anther people have to on walls and round the room.
25 February 2026
I visited a resident that was happy being in the home. She felt cared for, and comfortable. Before living in the home, was often depressed, and often crying and lonely. It was lovely to see her cheerful. Yes forgetful but joining in the conversation. Being in the home has given her care and
companionship.
19 January 2026
My mum has been a resident since 12.12.25 she is happy, safe and well cared for. Without exception the team are fabulous, engaging and helpful. I have no hesitation in recommending Greensand Care Home
30 December 2025
My parents moved into Greensands House Care Home in November, and the compassion and care we have all received has made our parents' transition into residential care so much easier. This was a new experience for me and my brother and we were supported by the Greensands team with kindness and
understanding.
Our parents are now settled and happy, we haven't seen them looking so well cared for, for a long time. They are being gently encouraged to participate in the activities and life has started to be enjoyable for them again.
Visitors are warmly welcomed and Greensands has a real 'family' feel about it. We can't thank them enough.
27 October 2025
I visit my friend at least 2-3 times a week. There is always someone on hand if I need to speak to them about anything regarding my friend. Very friendly staff and very accommodating to my friend's needs. Greensand Care Home is a beautiful place to live in and is kept to a high standard. Food is
also amazing.
The residents are encouraged to join in with the fabulous events the staff put on and is made fun for everyone.
I am very happy that the management situation is being sorted out.
15 September 2025
The absolute best thing about Greensand House is the staff, they are so amazing. They know my mum so well. Mum is well cared for, fed well and entertained. Her room is always spotless. I live a long way away and for me the social media updates are so important, every time there is a post I always
scan to find Mum and I cannot put into words the joy I feel when I see her in the pictures.
28 August 2025
My mum has been at Greensand House for about 15 months and I can't praise the care she receives highly enough. The care staff are attentive and friendly and always professional. Likewise those on reception. Well done to all. I have no experience of other care homes but this is what they should all
be like.
14 August 2025
From our initial contact, to mum visiting, having respite care to moving in, they were all wonderfully kind & helpful. The care, kindness and friendship given by all the carers is exceptional. Mum enjoys the food, an important part of the day. However, they appear to be very understaffed which means
requests can take far longer than expected. Unfortunately, on several occasions meals have been delivered late so they are not very warm and a couple of times not arrived. However, the staff work very hard and try to do everything in a timely manner, it's just they need more of them.
29 April 2025
Staff are very helpful. Cakes and snacks are nice. My brother is happy and well cared for. It is clean and tidy.
18 April 2025
Very welcoming and friendly.
My Uncle seems very happy here.
The cake and refreshments are always welcome.
The staff are friendly and approachable.
My Uncle's best thing is the staff and he feels reassured they're there at the press of a button.
21 February 2025
Greensand is a lovely place, just like home. All my friends have been most impressed with it. The staff are all great - that is most important! I'm sure I will be back when my carer has a break - many thanks.
22 January 2025
Mum very well looked after for the last 6 months. Would like her hearing aids to be charged every morning and not lost! The toilet area needs cleaning every day as was smelling last week.
09 January 2025
My first impression of Greensand House when I entered to enquire about a respite stay was a bright, airy, clean and immaculately decorated place reminiscent of a 4-star hotel. A peaceful, calm, happy and friendly place to be. I found it was so much more when I finally arrived for my respite stay. I
was made to feel special and I was quickly settled into a garden-view room. As staff change over time, carers pop their head around your door and introduce themselves. Call buttons are answered quickly. Anything requiring fixing in the room is dealt with quickly. There is an excellent menu choice and the chef willingly makes adjustments to individual needs. Excellent variety of activities are provided. I highly recommend this hone. I was sad to leave. I have no hesitation going if I need care again.
26 December 2024
From arriving at Greensand House the staff are so welcoming and I always enjoy my visits (3-4 times a week). Activities are greatly improving and are fun for residents and visitors. The building is new, clean, bright, friendly and warm. Wonderful homely environment with lots of smiles.
17 October 2024
This place is amazing. My grandpa had a long stay in the hospital and needed respite care before returning home.
He was so well cared for he's like a different man, he has been well looked after and well nourished. He particularly commented on how nice the food was and how friendly the chef is and
he also loved the activities and watching strictly in the cinema room! The whole home is kept clean and tidy, all staff were always happy to help and clearly love their job.
A huge weight was lifted off my family's shoulders while my grandpa was in your care and I know he will be back when needed.
We would not hesitate to recommend it to others especially to get you back on your feet after a hospital stay.
Thank you to all of the Greensands team, your hard work doesn't go unnoticed!
11 September 2024
The food was lovely, service was friendly, and everyone was very accommodating. Thank you for making our celebration easy to organise and enjoyable.
27 August 2024
The staff are friendly and helpful and very welcoming to residents and relatives and visitors. It would be helpful for relatives to meet the key worker so we know who to speak to with any care concerns.
Some issues are being dealt with satisfactorily but we are still waiting for the property list
to be done.
Latest Reviews for Greensand House Care Home - Avery Healthcare
27 May 2026
Our mother came into Greensand House for respite care. With the support and care of all the lovely staff has decided to make it her new home. She has embraces having friendly people around and enjoys the activities and group session provided. The family feel so happy she is safe and content in this
new chapter of her life.
12 May 2026
My friend has settled well into the home. She is happy and joins in with some of the activities, (if they don't require her to move from her chair). The staff are always helpful to the residents and their visitor. I always feel welcome. I like the fact that the residents are card for as individuals,
having their independance when necessary. I am very impressed with the cleanliness and the beauty of all areas. I have already recommended Avery to friends and family.
01 May 2026
Life for our family and elderly mum changed very quickly when she had a fall. Mom was in hospital in a full leg brace and needed respite care. On contacting Greensands we received so much help, kindness and reassurance. The transition from hospital to respite care was so impressive. The manager and
staff went above and beyond to accommodate mum in a very short time frame. Mum has now asked to stay indefinitely as she is embracing a new chapter in her life surrounded by love and care. How wonderful is that! Thank you all, so so much.
17 April 2026
My mum is look after very well the staff do a excellent job with day to day care mum fells at home in her room here watch is keep clear and tidy at all times she has pitche from her old home as a lot of anther people have to on walls and round the room.
25 February 2026
I visited a resident that was happy being in the home. She felt cared for, and comfortable. Before living in the home, was often depressed, and often crying and lonely. It was lovely to see her cheerful. Yes forgetful but joining in the conversation. Being in the home has given her care and
companionship.
19 January 2026
My mum has been a resident since 12.12.25 she is happy, safe and well cared for. Without exception the team are fabulous, engaging and helpful. I have no hesitation in recommending Greensand Care Home
30 December 2025
My parents moved into Greensands House Care Home in November, and the compassion and care we have all received has made our parents' transition into residential care so much easier. This was a new experience for me and my brother and we were supported by the Greensands team with kindness and
understanding.
Our parents are now settled and happy, we haven't seen them looking so well cared for, for a long time. They are being gently encouraged to participate in the activities and life has started to be enjoyable for them again.
Visitors are warmly welcomed and Greensands has a real 'family' feel about it. We can't thank them enough.
27 October 2025
I visit my friend at least 2-3 times a week. There is always someone on hand if I need to speak to them about anything regarding my friend. Very friendly staff and very accommodating to my friend's needs. Greensand Care Home is a beautiful place to live in and is kept to a high standard. Food is
also amazing.
The residents are encouraged to join in with the fabulous events the staff put on and is made fun for everyone.
I am very happy that the management situation is being sorted out.
15 September 2025
The absolute best thing about Greensand House is the staff, they are so amazing. They know my mum so well. Mum is well cared for, fed well and entertained. Her room is always spotless. I live a long way away and for me the social media updates are so important, every time there is a post I always
scan to find Mum and I cannot put into words the joy I feel when I see her in the pictures.
28 August 2025
My mum has been at Greensand House for about 15 months and I can't praise the care she receives highly enough. The care staff are attentive and friendly and always professional. Likewise those on reception. Well done to all. I have no experience of other care homes but this is what they should all
be like.
14 August 2025
From our initial contact, to mum visiting, having respite care to moving in, they were all wonderfully kind & helpful. The care, kindness and friendship given by all the carers is exceptional. Mum enjoys the food, an important part of the day. However, they appear to be very understaffed which means
requests can take far longer than expected. Unfortunately, on several occasions meals have been delivered late so they are not very warm and a couple of times not arrived. However, the staff work very hard and try to do everything in a timely manner, it's just they need more of them.
29 April 2025
Staff are very helpful. Cakes and snacks are nice. My brother is happy and well cared for. It is clean and tidy.
18 April 2025
Very welcoming and friendly.
My Uncle seems very happy here.
The cake and refreshments are always welcome.
The staff are friendly and approachable.
My Uncle's best thing is the staff and he feels reassured they're there at the press of a button.
21 February 2025
Greensand is a lovely place, just like home. All my friends have been most impressed with it. The staff are all great - that is most important! I'm sure I will be back when my carer has a break - many thanks.
22 January 2025
Mum very well looked after for the last 6 months. Would like her hearing aids to be charged every morning and not lost! The toilet area needs cleaning every day as was smelling last week.
09 January 2025
My first impression of Greensand House when I entered to enquire about a respite stay was a bright, airy, clean and immaculately decorated place reminiscent of a 4-star hotel. A peaceful, calm, happy and friendly place to be. I found it was so much more when I finally arrived for my respite stay. I
was made to feel special and I was quickly settled into a garden-view room. As staff change over time, carers pop their head around your door and introduce themselves. Call buttons are answered quickly. Anything requiring fixing in the room is dealt with quickly. There is an excellent menu choice and the chef willingly makes adjustments to individual needs. Excellent variety of activities are provided. I highly recommend this hone. I was sad to leave. I have no hesitation going if I need care again.
26 December 2024
From arriving at Greensand House the staff are so welcoming and I always enjoy my visits (3-4 times a week). Activities are greatly improving and are fun for residents and visitors. The building is new, clean, bright, friendly and warm. Wonderful homely environment with lots of smiles.
17 October 2024
This place is amazing. My grandpa had a long stay in the hospital and needed respite care before returning home.
He was so well cared for he's like a different man, he has been well looked after and well nourished. He particularly commented on how nice the food was and how friendly the chef is and
he also loved the activities and watching strictly in the cinema room! The whole home is kept clean and tidy, all staff were always happy to help and clearly love their job.
A huge weight was lifted off my family's shoulders while my grandpa was in your care and I know he will be back when needed.
We would not hesitate to recommend it to others especially to get you back on your feet after a hospital stay.
Thank you to all of the Greensands team, your hard work doesn't go unnoticed!
11 September 2024
The food was lovely, service was friendly, and everyone was very accommodating. Thank you for making our celebration easy to organise and enjoyable.
27 August 2024
The staff are friendly and helpful and very welcoming to residents and relatives and visitors. It would be helpful for relatives to meet the key worker so we know who to speak to with any care concerns.
Some issues are being dealt with satisfactorily but we are still waiting for the property list
to be done.