Submit a Review for Butlers Mews Care Home - Avery Healthcare
Ridge Drive, Rugby, CV21 3FE
View full details of Butlers Mews Care Home - Avery HealthcareLatest Reviews for Butlers Mews Care Home - Avery Healthcare
16 December 2025
Butler's Mews is an amazing place full of fun and love. They care for my mum so brilliantly. Everyone knows her by name, even the cleaning staff and reception staff, and they stop to greet her and give her some attention whenever they see her. The entertainment is varied and engaging and my mum
seems genuinely happy to live there, despite having dementia and having to be away from her family. This is so reassuring for her family and we feel welcomed and valued whenever we visit too. I couldn't be happier with the service provided.
14 October 2025
I can't speak highly enough about Butlers Mews Care Home. My mother has now been here 18 months and during that time I have witnessed the amazing care and compassion shown by all of the staff from the cleaners to care staff to management. Butlers Mews is immaculately clean, friendly and fun for
residents - not to mention the delicious fresh food that is prepared. I would not choose anywhere else for my mother to be!
14 October 2025
So impressed with Butlers Mews and all their staff. My dad has settled so quickly with their amazing care and attention to all his needs. Every time I walk in there are always happy residents & happy staff that are so giving of their time, however busy.
30 September 2025
Very pleased with extremely caring staff. I always get a warm welcome to. The staff are very caring to 'Jim' because he always cries when I leave him - Rea in particular - soon calms him down
It has been such a relief to me after being Jims carer for three years.
It is a relief to let the reins
go, although I had tremendous guilt, staff reassured me.
30 September 2025
Such a relief to see my mum, well looked after and cared for. Love the atmosphere and the homely feel to the home.
Staff friendly, caring and take time with residents.
Love visiting and knowing my mum is in safe hands.
03 September 2025
I cannot fault the care & attention my relative has received since moving into Butlers Mews. This was a huge move out of a very much loved home but to see my relative being welcomed & so well cared for is a huge relief. There is always someone around to approach if needed. The activities provided
are so varied & well executed. I have nothing but praise for this care home.
18 July 2025
My mother in-law has been a resident at Butlers Mews for almost 2 months.
Myself and other members of the family are very impressed. Mum has also expressed how happy she is which makes us happy!
The staff are excellent, hard-working, kind, compassionate, professional with attention to detail.
Nothing seems too much for them. It's a charming, comfortable room with an ensuite bathroom. The variety and quality of food has been excellent.
I would recommend the home to anyone looking for help with their loved ones. Thank you Butlers Mews.
17 July 2025
I was very pleased with the care my mum received at Butlers Mews, Rugby.
All the staff were very friendly and approachable,answered any questions we asked.
The home is very modern and clean, washing was done regularly and pressed & put on hangers.
Mum was clean & tidy when we visited and loved
staying there.
As mum has dementia ,she wouldn't be able to speak for herself.
She enjoyed most of the food and I loved the idea of showing her two plates of choices she could have.
We asked for mum to join in any activities as she would probably say no which was listened to.
I would highly recommend this care home, mum was only there for respite for two weeks but I wouldn't hesitate to let her stay there again.
09 July 2025
Mum is currently a resident at Butlers Mews.
We as a family feel so grateful to have found this place. It is exceptional outstanding 5 star plus on all levels. The staff go above and beyond to make the residents comfortable. Mum is always spoken to and treated with dignity and kindness, I feel good
genuine care is given. The food is amazing too. We also have the most delicious cakes and coffee when visiting. They are all super stars in every way. Butlers Mews has a cheerful atmosphere, staff and residents look relaxed and happy which speaks volumes.
16 June 2025
The dedicated team at Butler Mews provide outstanding care! The home is a delight to visit. My grandmother is content, comfortable & relaxed. With a person centred approach at its heart, my grandmother settled quickly. She has personalised her room and quite simply it is now her home. Butler Mews'
excellent facilities are evident. The critical success factor is the phenomenal care and expertise provided by staff, working together across all areas. They clearly feel valued and enjoy their roles.This is reflected in the atmosphere and in their enthusiasm for my grandmother's care. They have the perfect balance of availability & approachability; with discretion & privacy. My grandmother has established unique & positive relationships with her carers. There is always huge trepidation when faced with any transition. None more so than when transitioning into residential care, for both resident and loved ones. All fears quickly dissipated with the support of guidance of staff. Thank you!
13 June 2025
My mother in law has been a resident in Butler's Mews since earlier this year we have visited her often and found the staff very friendly the home immaculately clean and an overall pleasant atmosphere and most importantly she is very happy!
13 June 2025
My Mother has been a resident since February this year. The care she has been given since arriving there is amazing. The staff are so kind and compassionate. She is cared for 24 hours a day, nothing is too much trouble. As a family we are so impressed with the home in general. We visit regularly and
are always made to feel welcome. The atmosphere there is happy and uplifting, lots of activities and musical events. I have great admiration for the staff and management of this home.
13 June 2025
My grandmother moved into Butler's Mews in February 2025 following surgery due to a broken arm. She was understandably nervous about losing her independence. However, the experience at Butler's Mews has been incredible; the facilities, food, rooms but most of all the staff! Everyone is so friendly
and accommodating, nothing is too much for them. It has made a difficult transition a lot easier and we can't thank them enough for this! Highly recommend for anyone needing this type of service.
03 June 2025
Butlers Mews is nothing short of a 5 star facility. My Grandmother has been welcomed with open arms into a state of the art home full of personable and caring staff.
The home is equally welcoming to residents families, and is somewhere that families feel comfortable to spend extended time.
Thank you to all of the staff at Butlers Mews for all that you do for the residents, the families and to maintain such a fabulous home.
23 May 2025
The care my MIL receives if excellent. The staff are friendly, helpful and really caring. Nothing is too much trouble. She is treated as an individual and is included in activities should she wish to join in.
My husband is always kept up to date
14 April 2025
In all aspects you have listed I can only say I was impressed - the kindness and friendliness of staff was an especial feature if there was an area that I would suggest examination it is access to GP and perhaps a more easily reportable system for medical conditions. That aside, a faultless and
successful system of which you should be proud (sorry vision very limited at present)
18 March 2025
My mum arrived at Butlers Mews a few days ago. She has settled in exceptionally well and very quickly. The facilities are fabulous and she has already commented that everywhere is spotless, the cutlery is sparkling and the white linen tablecloths. All the staff are so welcoming, friendly and
cheerful.
It has been a huge relief to me that mum has settled in so quickly and is being cared for by such lovely and caring staff including the management, who have been so supportive to me too.
13 March 2025
On arriving at Butlers Mews we were greeted by the staff
The room was very spacious and clean
Had lunch with my friend which was well presented and tasty
All the staff chatted to my friend and made her feel at home
Returned two days later to have private dining with my friend her sister, my
partner and myself, The chef came and introduced himself and the meal once again was fabulous
After three days my friend felt at home.
26 February 2025
My first visit to Butlers Mews and I was very impressed with the facilities, food, friendliness of staff and general feel of the place. My sister seems to like her room but is still 'settling in'. Our private dining experience with 2 friends was lovely and the food, was delicious.
20 December 2024
It has been a huge relief to all our family to know our mum is in such a comfortable place and being looked after by genuinely caring and professional people, that includes both staff and management. It has made dealing with a difficult time so much less stressful. Thank you!
Latest Reviews for Butlers Mews Care Home - Avery Healthcare
16 December 2025
Butler's Mews is an amazing place full of fun and love. They care for my mum so brilliantly. Everyone knows her by name, even the cleaning staff and reception staff, and they stop to greet her and give her some attention whenever they see her. The entertainment is varied and engaging and my mum
seems genuinely happy to live there, despite having dementia and having to be away from her family. This is so reassuring for her family and we feel welcomed and valued whenever we visit too. I couldn't be happier with the service provided.
14 October 2025
I can't speak highly enough about Butlers Mews Care Home. My mother has now been here 18 months and during that time I have witnessed the amazing care and compassion shown by all of the staff from the cleaners to care staff to management. Butlers Mews is immaculately clean, friendly and fun for
residents - not to mention the delicious fresh food that is prepared. I would not choose anywhere else for my mother to be!
14 October 2025
So impressed with Butlers Mews and all their staff. My dad has settled so quickly with their amazing care and attention to all his needs. Every time I walk in there are always happy residents & happy staff that are so giving of their time, however busy.
30 September 2025
Very pleased with extremely caring staff. I always get a warm welcome to. The staff are very caring to 'Jim' because he always cries when I leave him - Rea in particular - soon calms him down
It has been such a relief to me after being Jims carer for three years.
It is a relief to let the reins
go, although I had tremendous guilt, staff reassured me.
30 September 2025
Such a relief to see my mum, well looked after and cared for. Love the atmosphere and the homely feel to the home.
Staff friendly, caring and take time with residents.
Love visiting and knowing my mum is in safe hands.
03 September 2025
I cannot fault the care & attention my relative has received since moving into Butlers Mews. This was a huge move out of a very much loved home but to see my relative being welcomed & so well cared for is a huge relief. There is always someone around to approach if needed. The activities provided
are so varied & well executed. I have nothing but praise for this care home.
18 July 2025
My mother in-law has been a resident at Butlers Mews for almost 2 months.
Myself and other members of the family are very impressed. Mum has also expressed how happy she is which makes us happy!
The staff are excellent, hard-working, kind, compassionate, professional with attention to detail.
Nothing seems too much for them. It's a charming, comfortable room with an ensuite bathroom. The variety and quality of food has been excellent.
I would recommend the home to anyone looking for help with their loved ones. Thank you Butlers Mews.
17 July 2025
I was very pleased with the care my mum received at Butlers Mews, Rugby.
All the staff were very friendly and approachable,answered any questions we asked.
The home is very modern and clean, washing was done regularly and pressed & put on hangers.
Mum was clean & tidy when we visited and loved
staying there.
As mum has dementia ,she wouldn't be able to speak for herself.
She enjoyed most of the food and I loved the idea of showing her two plates of choices she could have.
We asked for mum to join in any activities as she would probably say no which was listened to.
I would highly recommend this care home, mum was only there for respite for two weeks but I wouldn't hesitate to let her stay there again.
09 July 2025
Mum is currently a resident at Butlers Mews.
We as a family feel so grateful to have found this place. It is exceptional outstanding 5 star plus on all levels. The staff go above and beyond to make the residents comfortable. Mum is always spoken to and treated with dignity and kindness, I feel good
genuine care is given. The food is amazing too. We also have the most delicious cakes and coffee when visiting. They are all super stars in every way. Butlers Mews has a cheerful atmosphere, staff and residents look relaxed and happy which speaks volumes.
16 June 2025
The dedicated team at Butler Mews provide outstanding care! The home is a delight to visit. My grandmother is content, comfortable & relaxed. With a person centred approach at its heart, my grandmother settled quickly. She has personalised her room and quite simply it is now her home. Butler Mews'
excellent facilities are evident. The critical success factor is the phenomenal care and expertise provided by staff, working together across all areas. They clearly feel valued and enjoy their roles.This is reflected in the atmosphere and in their enthusiasm for my grandmother's care. They have the perfect balance of availability & approachability; with discretion & privacy. My grandmother has established unique & positive relationships with her carers. There is always huge trepidation when faced with any transition. None more so than when transitioning into residential care, for both resident and loved ones. All fears quickly dissipated with the support of guidance of staff. Thank you!
13 June 2025
My mother in law has been a resident in Butler's Mews since earlier this year we have visited her often and found the staff very friendly the home immaculately clean and an overall pleasant atmosphere and most importantly she is very happy!
13 June 2025
My Mother has been a resident since February this year. The care she has been given since arriving there is amazing. The staff are so kind and compassionate. She is cared for 24 hours a day, nothing is too much trouble. As a family we are so impressed with the home in general. We visit regularly and
are always made to feel welcome. The atmosphere there is happy and uplifting, lots of activities and musical events. I have great admiration for the staff and management of this home.
13 June 2025
My grandmother moved into Butler's Mews in February 2025 following surgery due to a broken arm. She was understandably nervous about losing her independence. However, the experience at Butler's Mews has been incredible; the facilities, food, rooms but most of all the staff! Everyone is so friendly
and accommodating, nothing is too much for them. It has made a difficult transition a lot easier and we can't thank them enough for this! Highly recommend for anyone needing this type of service.
03 June 2025
Butlers Mews is nothing short of a 5 star facility. My Grandmother has been welcomed with open arms into a state of the art home full of personable and caring staff.
The home is equally welcoming to residents families, and is somewhere that families feel comfortable to spend extended time.
Thank you to all of the staff at Butlers Mews for all that you do for the residents, the families and to maintain such a fabulous home.
23 May 2025
The care my MIL receives if excellent. The staff are friendly, helpful and really caring. Nothing is too much trouble. She is treated as an individual and is included in activities should she wish to join in.
My husband is always kept up to date
14 April 2025
In all aspects you have listed I can only say I was impressed - the kindness and friendliness of staff was an especial feature if there was an area that I would suggest examination it is access to GP and perhaps a more easily reportable system for medical conditions. That aside, a faultless and
successful system of which you should be proud (sorry vision very limited at present)
18 March 2025
My mum arrived at Butlers Mews a few days ago. She has settled in exceptionally well and very quickly. The facilities are fabulous and she has already commented that everywhere is spotless, the cutlery is sparkling and the white linen tablecloths. All the staff are so welcoming, friendly and
cheerful.
It has been a huge relief to me that mum has settled in so quickly and is being cared for by such lovely and caring staff including the management, who have been so supportive to me too.
13 March 2025
On arriving at Butlers Mews we were greeted by the staff
The room was very spacious and clean
Had lunch with my friend which was well presented and tasty
All the staff chatted to my friend and made her feel at home
Returned two days later to have private dining with my friend her sister, my
partner and myself, The chef came and introduced himself and the meal once again was fabulous
After three days my friend felt at home.
26 February 2025
My first visit to Butlers Mews and I was very impressed with the facilities, food, friendliness of staff and general feel of the place. My sister seems to like her room but is still 'settling in'. Our private dining experience with 2 friends was lovely and the food, was delicious.
20 December 2024
It has been a huge relief to all our family to know our mum is in such a comfortable place and being looked after by genuinely caring and professional people, that includes both staff and management. It has made dealing with a difficult time so much less stressful. Thank you!