What types of Care is Butlers Mews Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Butlers Mews Care Home - Avery Healthcare have?

There are 60 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Butlers Mews Care Home - Avery Healthcare?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Butlers Mews Care Home - Avery Healthcare to the centre of Rugby?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Butlers Mews Care Home - Avery Healthcare, Ridge Drive, Rugby, Warwickshire CV21 3FE

Review from Hilary S (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

I can't speak highly enough about Butlers Mews Care Home. My mother has now been here 18 months and during that time I have witnessed the amazing care and compassion shown by all of the staff from the cleaners to care staff to management. Butlers Mews is immaculately clean, friendly and fun for residents

- not to mention the delicious fresh food that is prepared. I would not choose anywhere else for my mother to be!

Reply from Jessica Brown, Customer Liaison Manager at Butlers Mews Care Home - Avery Healthcare

Thank you so much for your lovely review. We are so glad that you are very happy with Butlers Mews and find our facilities in immaculate condition and all the staff caring and compassionate.

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Review from Treena R (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

So impressed with Butlers Mews and all their staff. My dad has settled so quickly with their amazing care and attention to all his needs. Every time I walk in there are always happy residents & happy staff that are so giving of their time, however busy.

Reply from Jessica Brown, Customer Liaison Manager at Butlers Mews Care Home - Avery Healthcare

Thank you so much for your review. We are glad that dad has settled here at Butlers Mews.

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Review from Roberta U (Partner of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

Very pleased with extremely caring staff. I always get a warm welcome to. The staff are very caring to 'Jim' because he always cries when I leave him - Rea in particular - soon calms him down
It has been such a relief to me after being Jims carer for three years.
It is a relief to let the reins go,

although I had tremendous guilt, staff reassured me.

Reply from Jessica Brown, Customer Liaison Manager at Butlers Mews Care Home - Avery Healthcare

Thank you for taking your time to leave a review here at Butlers Mews. We are delighted to hear you feel the home is welcoming and the staff are extremely caring.

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Review from David A (Son of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

Such a relief to see my mum, well looked after and cared for. Love the atmosphere and the homely feel to the home.
Staff friendly, caring and take time with residents.
Love visiting and knowing my mum is in safe hands.

Reply from Jessica Brown, Customer Liaison Manager at Butlers Mews Care Home - Avery Healthcare

Thank you for taking your time to leave such a lovely review of Butlers Mews. We are pleased you find the staff friendly and caring. We are also very glad that it is such a relief for yourself to see…read more

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Review from Karen D (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report

Overall Experience

I cannot fault the care & attention my relative has received since moving into Butlers Mews. This was a huge move out of a very much loved home but to see my relative being welcomed & so well cared for is a huge relief. There is always someone around to approach if needed. The activities provided are

so varied & well executed. I have nothing but praise for this care home.

Reply from Michelle Marriner, Manager at Butlers Mews Care Home - Avery Healthcare

Thankyou Karen for your lovely review we are so happy that your relative has settled in to Butlers Mews

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Review from J R (Daughter-in-law of Resident) published on 18 July 2025 Submitted via Website • Report

Overall Experience

My mother in-law has been a resident at Butlers Mews for almost 2 months.
Myself and other members of the family are very impressed. Mum has also expressed how happy she is which makes us happy!
The staff are excellent, hard-working, kind, compassionate, professional with attention to detail. Nothing

seems too much for them. It's a charming, comfortable room with an ensuite bathroom. The variety and quality of food has been excellent.
I would recommend the home to anyone looking for help with their loved ones. Thank you Butlers Mews.

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Review from Karen D (Daughter of Resident) published on 17 July 2025 Submitted via Website • Report

Overall Experience

I was very pleased with the care my mum received at Butlers Mews, Rugby.
All the staff were very friendly and approachable,answered any questions we asked.
The home is very modern and clean, washing was done regularly and pressed & put on hangers.
Mum was clean & tidy when we visited and loved staying

there.
As mum has dementia ,she wouldn't be able to speak for herself.
She enjoyed most of the food and I loved the idea of showing her two plates of choices she could have.
We asked for mum to join in any activities as she would probably say no which was listened to.
I would highly recommend this care home, mum was only there for respite for two weeks but I wouldn't hesitate to let her stay there again.

Reply from Michelle Marriner, Manager at Butlers Mews Care Home - Avery Healthcare

Hi thankyou very much for your lovely comments we would love to have your mother can and stay with us again

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Review from W C (Son of Resident) published on 9 July 2025 Submitted via Website • Report

Overall Experience

Mum is currently a resident at Butlers Mews.
We as a family feel so grateful to have found this place. It is exceptional outstanding 5 star plus on all levels. The staff go above and beyond to make the residents comfortable. Mum is always spoken to and treated with dignity and kindness, I feel good

genuine care is given. The food is amazing too. We also have the most delicious cakes and coffee when visiting. They are all super stars in every way. Butlers Mews has a cheerful atmosphere, staff and residents look relaxed and happy which speaks volumes.

Reply from Michelle Marriner, Manager at Butlers Mews Care Home - Avery Healthcare

Thankyou very much for your lovely review it means so much

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Review from Sarah F (Granddaughter of Resident) published on 16 June 2025 Submitted via Website • Report

Overall Experience

The dedicated team at Butler Mews provide outstanding care! The home is a delight to visit. My grandmother is content, comfortable & relaxed. With a person centred approach at its heart, my grandmother settled quickly. She has personalised her room and quite simply it is now her home. Butler Mews' excellent

facilities are evident. The critical success factor is the phenomenal care and expertise provided by staff, working together across all areas. They clearly feel valued and enjoy their roles.This is reflected in the atmosphere and in their enthusiasm for my grandmother's care. They have the perfect balance of availability & approachability; with discretion & privacy. My grandmother has established unique & positive relationships with her carers. There is always huge trepidation when faced with any transition. None more so than when transitioning into residential care, for both resident and loved ones. All fears quickly dissipated with the support of guidance of staff. Thank you!

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Review from N B (Son-in-law of Resident) published on 13 June 2025 Submitted via Website • Report

Overall Experience

My mother in law has been a resident in Butler's Mews since earlier this year we have visited her often and found the staff very friendly the home immaculately clean and an overall pleasant atmosphere and most importantly she is very happy!

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Review from Mary B (Daughter of Resident) published on 13 June 2025 Submitted via Website • Report

Overall Experience

My Mother has been a resident since February this year. The care she has been given since arriving there is amazing. The staff are so kind and compassionate. She is cared for 24 hours a day, nothing is too much trouble. As a family we are so impressed with the home in general. We visit regularly and

are always made to feel welcome. The atmosphere there is happy and uplifting, lots of activities and musical events. I have great admiration for the staff and management of this home.

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Review from Molly B (Granddaughter of Resident) published on 13 June 2025 Submitted via Website • Report

Overall Experience

My grandmother moved into Butler's Mews in February 2025 following surgery due to a broken arm. She was understandably nervous about losing her independence. However, the experience at Butler's Mews has been incredible; the facilities, food, rooms but most of all the staff! Everyone is so friendly and

accommodating, nothing is too much for them. It has made a difficult transition a lot easier and we can't thank them enough for this! Highly recommend for anyone needing this type of service.

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Review from Anthony W (Grandson of Resident) published on 3 June 2025 Submitted via Website • Report

Overall Experience

Butlers Mews is nothing short of a 5 star facility. My Grandmother has been welcomed with open arms into a state of the art home full of personable and caring staff.

The home is equally welcoming to residents families, and is somewhere that families feel comfortable to spend extended time.

Thank

you to all of the staff at Butlers Mews for all that you do for the residents, the families and to maintain such a fabulous home.

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Review from Christine S (Daughter-in-law of Resident) published on 23 May 2025 Submitted via Website • Report

Overall Experience

The care my MIL receives if excellent. The staff are friendly, helpful and really caring. Nothing is too much trouble. She is treated as an individual and is included in activities should she wish to join in.
My husband is always kept up to date

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Review from Barry A (Respite Resident) published on 14 April 2025 Submitted via Postal Card • Report

Overall Experience

In all aspects you have listed I can only say I was impressed - the kindness and friendliness of staff was an especial feature if there was an area that I would suggest examination it is access to GP and perhaps a more easily reportable system for medical conditions. That aside, a faultless and successful

system of which you should be proud (sorry vision very limited at present)

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Review from Lynne M (Daughter of Resident) published on 18 March 2025 Submitted via Website • Report

Overall Experience

My mum arrived at Butlers Mews a few days ago. She has settled in exceptionally well and very quickly. The facilities are fabulous and she has already commented that everywhere is spotless, the cutlery is sparkling and the white linen tablecloths. All the staff are so welcoming, friendly and cheerful.

It has been a huge relief to me that mum has settled in so quickly and is being cared for by such lovely and caring staff including the management, who have been so supportive to me too.

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Review from P A (Friend of Resident) published on 13 March 2025 Submitted via Postal Card • Report

Overall Experience

On arriving at Butlers Mews we were greeted by the staff
The room was very spacious and clean
Had lunch with my friend which was well presented and tasty
All the staff chatted to my friend and made her feel at home
Returned two days later to have private dining with my friend her sister, my partner

and myself, The chef came and introduced himself and the meal once again was fabulous
After three days my friend felt at home.

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Review from Christine G (Sister of Resident) published on 26 February 2025 Submitted via Postal Card • Report

Overall Experience

My first visit to Butlers Mews and I was very impressed with the facilities, food, friendliness of staff and general feel of the place. My sister seems to like her room but is still 'settling in'. Our private dining experience with 2 friends was lovely and the food, was delicious.

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Review from Danny J (Son of Resident) published on 20 December 2024 Submitted via Website • Report

Overall Experience

It has been a huge relief to all our family to know our mum is in such a comfortable place and being looked after by genuinely caring and professional people, that includes both staff and management. It has made dealing with a difficult time so much less stressful. Thank you!

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Review from Susan A (Wife of Resident) published on 20 November 2024 Submitted via Website • Report

Overall Experience

Given what are fairly distressing circumstances for a loved one, the experience at Butlers Mews Care Home was exceptional. The home itself was kept spotlessly clean, lovely facilities, plenty of activities and generally a very happy atmosphere.
Although the above is very important, more importantly,

the care is wonderful. I witnessed wonderful attention and affection from young girls given to very elderly residents which was definitely above and beyond basic care.
As far as l was concerned, as a very regular visitor, nothing was too much trouble. They frequently laid a table especially for us, in what was the piano room, so that l could join my husband for tea as there obviously wasn't a place for me in the dining room. We were offered the use of equipment and facilities in the hair salon so that my son could do my husband's hair and beard. Finally, the manager and her deputy were a wonderful team, clearly very happy to be working with each other and the atmosphere came from the top.