Butlers Mews Care Home - Avery Healthcare

Ridge Drive, Rugby CV21 3FE
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9.9 65 Reviews
  • Butlers Mews Care Home - Avery Healthcare, Rugby
Nestled in the heart of the charming market town of Rugby in East Warwickshire, Avery's latest care home addition, Butlers Mews, boasts an enchanting location just a stone's throw from the scenic river Avon.

Conveniently situated near Draycote Water and Swift Valley Nature Reserve, the home offers a perfect blend of tranquillity and accessibility. Providing residential, respite and dementia care, Butlers Mews is designed to meet the diverse needs of its residents.

The care home is a haven of exceptional comfort and quality, ensuring that residents can embrace their retirement years in a secure environment surrounded by supportive, like-minded individuals. Couples and companions are also welcome to live in the home together, where their well-being, comfort and happiness is always prioritised.

Butlers Mews is the epitome of top-tier assisted living in Rugby, featuring 76 spacious bedrooms, each meticulously furnished to the highest standards and equipped with a resident nurse call and information system. The home is thoughtfully equipped with a cinema, hair salon, library, café and therapy suite.

While bedrooms exude impeccable décor and furnishings, residents are encouraged to infuse their personal touch into their private spaces. Adding keepsakes, trinkets, and photographs transforms their living quarters into a personalised haven within the Rugby care home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1799

These prices are only a guideline, please contact Butlers Mews Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Person in charge

  • Michelle Marriner (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (8)

Butlers Mews Care Home - Avery Healthcare Reviews (65)

9.9

Butlers Mews Care Home - Avery Healthcare has a Review Score of 9.9 (9.862) out of 10, based on 45 reviews in the last 2 years.
Over all time Butlers Mews Care Home - Avery Healthcare has 65 reviews.

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Review from Karen D (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care & attention my relative has received since moving into Butlers Mews. This was a huge move out of a very much loved home but to see my relative being welcomed & so well cared for is a huge relief. There is always someone around to approach if needed. The activities provided are
so varied & well executed. I have nothing but praise for this care home.
Reply from Michelle Marriner, Manager at Butlers Mews Care Home - Avery Healthcare

Thankyou Karen for your lovely review we are so happy that your relative has settled in to Butlers Mews

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Review from J R (Daughter-in-law of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in-law has been a resident at Butlers Mews for almost 2 months.
Myself and other members of the family are very impressed. Mum has also expressed how happy she is which makes us happy!
The staff are excellent, hard-working, kind, compassionate, professional with attention to detail. Nothing
seems too much for them. It's a charming, comfortable room with an ensuite bathroom. The variety and quality of food has been excellent.
I would recommend the home to anyone looking for help with their loved ones. Thank you Butlers Mews.
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Review from Karen D (Daughter of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very pleased with the care my mum received at Butlers Mews, Rugby.
All the staff were very friendly and approachable,answered any questions we asked.
The home is very modern and clean, washing was done regularly and pressed & put on hangers.
Mum was clean & tidy when we visited and loved staying
there.
As mum has dementia ,she wouldn't be able to speak for herself.
She enjoyed most of the food and I loved the idea of showing her two plates of choices she could have.
We asked for mum to join in any activities as she would probably say no which was listened to.
I would highly recommend this care home, mum was only there for respite for two weeks but I wouldn't hesitate to let her stay there again.
Reply from Michelle Marriner, Manager at Butlers Mews Care Home - Avery Healthcare

Hi thankyou very much for your lovely comments we would love to have your mother can and stay with us again

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Review from W C (Son of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is currently a resident at Butlers Mews.
We as a family feel so grateful to have found this place. It is exceptional outstanding 5 star plus on all levels. The staff go above and beyond to make the residents comfortable. Mum is always spoken to and treated with dignity and kindness, I feel good
genuine care is given. The food is amazing too. We also have the most delicious cakes and coffee when visiting. They are all super stars in every way. Butlers Mews has a cheerful atmosphere, staff and residents look relaxed and happy which speaks volumes.
Reply from Michelle Marriner, Manager at Butlers Mews Care Home - Avery Healthcare

Thankyou very much for your lovely review it means so much

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Review from Sarah F (Granddaughter of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The dedicated team at Butler Mews provide outstanding care! The home is a delight to visit. My grandmother is content, comfortable & relaxed. With a person centred approach at its heart, my grandmother settled quickly. She has personalised her room and quite simply it is now her home. Butler Mews' excellent
facilities are evident. The critical success factor is the phenomenal care and expertise provided by staff, working together across all areas. They clearly feel valued and enjoy their roles.This is reflected in the atmosphere and in their enthusiasm for my grandmother's care. They have the perfect balance of availability & approachability; with discretion & privacy. My grandmother has established unique & positive relationships with her carers. There is always huge trepidation when faced with any transition. None more so than when transitioning into residential care, for both resident and loved ones. All fears quickly dissipated with the support of guidance of staff. Thank you!
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Review from N B (Son-in-law of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been a resident in Butler's Mews since earlier this year we have visited her often and found the staff very friendly the home immaculately clean and an overall pleasant atmosphere and most importantly she is very happy!
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Review from Mary B (Daughter of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident since February this year. The care she has been given since arriving there is amazing. The staff are so kind and compassionate. She is cared for 24 hours a day, nothing is too much trouble. As a family we are so impressed with the home in general. We visit regularly and
are always made to feel welcome. The atmosphere there is happy and uplifting, lots of activities and musical events. I have great admiration for the staff and management of this home.
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Review from Molly B (Granddaughter of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother moved into Butler's Mews in February 2025 following surgery due to a broken arm. She was understandably nervous about losing her independence. However, the experience at Butler's Mews has been incredible; the facilities, food, rooms but most of all the staff! Everyone is so friendly and
accommodating, nothing is too much for them. It has made a difficult transition a lot easier and we can't thank them enough for this! Highly recommend for anyone needing this type of service.
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Review from Anthony W (Grandson of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Butlers Mews is nothing short of a 5 star facility. My Grandmother has been welcomed with open arms into a state of the art home full of personable and caring staff.


The home is equally welcoming to residents families, and is somewhere that families feel comfortable to spend extended time.


Thank

you to all of the staff at Butlers Mews for all that you do for the residents, the families and to maintain such a fabulous home.
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Review from Christine S (Daughter-in-law of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my MIL receives if excellent. The staff are friendly, helpful and really caring. Nothing is too much trouble. She is treated as an individual and is included in activities should she wish to join in.
My husband is always kept up to date
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Review from Barry A (Respite Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In all aspects you have listed I can only say I was impressed - the kindness and friendliness of staff was an especial feature if there was an area that I would suggest examination it is access to GP and perhaps a more easily reportable system for medical conditions. That aside, a faultless and successful
system of which you should be proud (sorry vision very limited at present)
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Review from Lynne M (Daughter of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum arrived at Butlers Mews a few days ago. She has settled in exceptionally well and very quickly. The facilities are fabulous and she has already commented that everywhere is spotless, the cutlery is sparkling and the white linen tablecloths. All the staff are so welcoming, friendly and cheerful.
It has been a huge relief to me that mum has settled in so quickly and is being cared for by such lovely and caring staff including the management, who have been so supportive to me too.
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Review from P A (Friend of Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arriving at Butlers Mews we were greeted by the staff
The room was very spacious and clean
Had lunch with my friend which was well presented and tasty
All the staff chatted to my friend and made her feel at home
Returned two days later to have private dining with my friend her sister, my partner
and myself, The chef came and introduced himself and the meal once again was fabulous
After three days my friend felt at home.
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Review from Christine G (Sister of Resident) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first visit to Butlers Mews and I was very impressed with the facilities, food, friendliness of staff and general feel of the place. My sister seems to like her room but is still 'settling in'. Our private dining experience with 2 friends was lovely and the food, was delicious.
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Review from Danny J (Son of Resident) published on 20 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been a huge relief to all our family to know our mum is in such a comfortable place and being looked after by genuinely caring and professional people, that includes both staff and management. It has made dealing with a difficult time so much less stressful. Thank you!
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Review from Susan A (Wife of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Given what are fairly distressing circumstances for a loved one, the experience at Butlers Mews Care Home was exceptional. The home itself was kept spotlessly clean, lovely facilities, plenty of activities and generally a very happy atmosphere.
Although the above is very important, more importantly,
the care is wonderful. I witnessed wonderful attention and affection from young girls given to very elderly residents which was definitely above and beyond basic care.
As far as l was concerned, as a very regular visitor, nothing was too much trouble. They frequently laid a table especially for us, in what was the piano room, so that l could join my husband for tea as there obviously wasn't a place for me in the dining room. We were offered the use of equipment and facilities in the hair salon so that my son could do my husband's hair and beard. Finally, the manager and her deputy were a wonderful team, clearly very happy to be working with each other and the atmosphere came from the top.
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Review from Edward F (Respite Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent a 14-day respite in Butlers Mews. The staff, Carers/management were very attentive to my needs. I could not have asked for anymore. This is my second stay at this establishment as I had a 7-day respite here in July 2024 and the carers remembered me and my needs
I have Primary Progressive Multiple
Scleroses.
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Review from Sue M (Daughter of Resident) published on 22 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very worried about my mum going into a home as she has lived with me for many years and is a very nervous lady but she has a lot of respect for all the staff and has made lovely friends. She is still very nervous and doesn't like to be a problem when asking for help.
I can sleep at night knowing
she's in a great place.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare

Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear you can now sleep at night knowing Mum is with us here at Butlers Mews. We are very glad she is with us and that she has settled so well.

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Review from Claire C (Niece of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff were helpful when we arrived, they were very attentive to my auntie. We were taken to a quiet place to spend time together chatting. When she needed help, it was very easy to get hold of supportive staff to help her back to her room. Her wishes were listened to and the right support was given.
When we left, I spoke to staff and someone went back in to sit with her. It was a very friendly and inviting place to be in.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare

Thank you for taking the time to leave such a positive review of Butlers Mews. We are so pleased to hear you found the staff very attentive, helpful, supportive and that your aunt's wishes were listened to. We all adore your auntie and hope to see you again very soon.

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Review from Jane W (Friend of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have visited our longstanding friend in Butlers Mews Care Home for two years. The home has a relaxing, warm and friendly environment. On our recent visit, our friend looked relaxed and happy. The staff are friendly and welcoming.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare

Thank you so much for leaving us such a wonderful review of our home. We are delighted to hear you feel the home has a relaxing, warm and friendly environment and your friend looked relaxed and happy. We hope to see you again very soon.

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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Butlers Mews Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.862 for Butlers Mews Care Home - Avery Healthcare is calculated as follows: ( (467 Excellents x 5) + (52 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 529 Ratings = 4.862
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Butlers Mews Care Home - Avery Healthcare is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (7)

Michelle

Michelle Marriner

Job Title: Home Manager Joined: 2022

I joined Avery in September 2022. Previously to this, I was a Registered General Nurse in 1996 and worked in a private Nursing home. Butler's Mews is the first Care Home I have commissioned, and I have thoroughly enjoyed the whole experience.


In my spare time, I enjoy, walking and Yoga.

Gina

Gina Bristol

Job Title: Deputy Manager Joined: 2022

My name is Gina, I am the Deputy Manager at Butlers Mews Care Home. I am a registered Nurse in the Philippines since 1995 and moved to the UK in 2008, where I started as a Senior Carer in a Nursing home. I studied for my Level 5 Diploma in Leadership for Health and Social Care, then I became a registered manager in a local residential care home.


My hobbies include Singing with our residents and dancing.

Stacey

Stacey Randall

Job Title: Customer Service Manager Joined: 2022

I started to work with Avery in November 2022, when Butler's Mews was still being built. This was my first role within the Care industry, but I have had previous management experience in the Recruitment and Transport sector, as well as working with a local Charity.


It's been an absolute privilege to be part of such a wonderful Care home from the start, and building relationships with every new resident and their family ensuring the journey and transitioning into a new environment is a smooth and enjoyable experience throughout.


I would have to say this has been the most rewarding role throughout my working history, and it's a pleasure to come to work each day.


My hobbies include spending time with my 3 Grandsons and learning to play the Piano.

Patricia

Patricia Swatton

Job Title: Regional Senior Carer Joined: 2022

I have worked in the care industry since 2007. My role here at Butlers Mews Care Home allows me to deliver person-centred care to each resident which is where my passion is. I love the contact I have with all the residents and families and the wonderful team I work with.


My hobbies include Travelling and Korean dramas and I also used to enjoy Tae Kwon Do and even managed to achieve 2nd-degree blackbelt level 1.

Jake

Jake Best

Job Title: Senior Carer Joined: 2022

I started to work with Avery in November 2022, and before this, I worked in a Nursing home for 4 years. I became a Senior Carer in 2020 and I'm very passionate about person-centred care.


Currently, I am working on my NVQ level 3 qualification.


My hobbies outside of work included, project managing my home renovations.

Marc

Marc Fitzpatrick

Job Title: Maintenance Manager Joined: 2023

I recently joined the Avery team at Butler's Mews Care Home in June 2023. My previous role was as a Maintenance manager in another Care Home. I have been working in ground and general maintenance for over 8 years. I also have experience in passive fire protection.


My hobbies include spending quality time with my family and long walks with my lovely dog Willow.

Dave

Dave Kedward

Job Title: Head Housekeeper Joined: 2022

I started working with Avery in November 2022. I have been a head Housekeeper since 2020 and thoroughly enjoy my job. My role is very enjoyable as it allows me to get to know all the residents and their families.


In my spare time, I like to keep fit but my main hobby is anything related to cars.

Frequently Asked Questions about Butlers Mews Care Home - Avery Healthcare

What types of Care is Butlers Mews Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Butlers Mews Care Home - Avery Healthcare have?

There are 60 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Butlers Mews Care Home - Avery Healthcare?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Butlers Mews Care Home - Avery Healthcare to the centre of Rugby?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Butlers Mews Care Home - Avery Healthcare to verify any information. View our terms and conditions. Butlers Mews Care Home - Avery Healthcare has an Enhanced Service - more info.