Butlers Mews Care Home - Avery Healthcare

Ridge Drive, Rugby CV21 3FE
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9.8 68 Reviews
  • Butlers Mews Care Home - Avery Healthcare, Rugby
Nestled in the heart of the charming market town of Rugby in East Warwickshire, Avery's latest care home addition, Butlers Mews, boasts an enchanting location just a stone's throw from the scenic river Avon.

Conveniently situated near Draycote Water and Swift Valley Nature Reserve, the home offers a perfect blend of tranquillity and accessibility. Providing residential, respite and dementia care, Butlers Mews is designed to meet the diverse needs of its residents.

The care home is a haven of exceptional comfort and quality, ensuring that residents can embrace their retirement years in a secure environment surrounded by supportive, like-minded individuals. Couples and companions are also welcome to live in the home together, where their well-being, comfort and happiness is always prioritised.

Butlers Mews is the epitome of top-tier assisted living in Rugby, featuring 76 spacious bedrooms, each meticulously furnished to the highest standards and equipped with a resident nurse call and information system. The home is thoughtfully equipped with a cinema, hair salon, library, café and therapy suite.

While bedrooms exude impeccable décor and furnishings, residents are encouraged to infuse their personal touch into their private spaces. Adding keepsakes, trinkets, and photographs transforms their living quarters into a personalised haven within the Rugby care home.
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Care Provided by Butlers Mews Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1799

These prices are only a guideline, please contact Butlers Mews Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Butlers Mews Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Contact Butlers Mews Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Michelle Marriner (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (8)

Butlers Mews Care Home - Avery Healthcare Reviews (68)

9.8

Butlers Mews Care Home - Avery Healthcare has a Review Score of 9.8 (9.836) out of 10, based on 42 reviews in the last 2 years.
Over all time Butlers Mews Care Home - Avery Healthcare has 68 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Butlers Mews Care Home - Avery Healthcare
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Total of 68, showing 41-60
Review from Inese K (Private Carer of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing home for your loved ones. Staff are helpful, caring and loving. The manager is lovely. Food is fantastic. The rooms are like a five-star hotel. Everything in this home is out of this world. One of the resident's commented, “I never thought I would see so much loving and caring in my days”.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for the wonderful five-star review and comments on Butlers Mews Care Home. We are so pleased you find our staff helpful, caring and loving. We are very proud of our wonderful home…read more
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Review from Andy J (Son of Resident) published on 14 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came in for a period of respite care following a hospital stay. The staff were all lovely, very caring and friendly and made Mum very welcome. The facilities are fantastic, the rooms are so comfortable, the dining room and food was wonderful and having use of the hairdressing room was a bonus. Mum
was very happy with her stay here. We thank you for the care and consideration you showed Mum and all her visitors. With thanks from myself and my wife (and thank you for allowing our dogs to visit too).
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to review Butlers Mews Care Home and for your very kind comments about our home. We are so pleased you found the facilities fantastic and the rooms comfortable. We are so…read more
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Review from J R (Daughter of Resident) published on 30 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a weeks respite stay in the Summer my Dad has been living at Butlers Mews for a month now, is settling in well and enjoying being looked after with no worries. The staff are really friendly, caring and enthusiastic about their residents' enjoyment of life. Dad says the food is excellent and
he is happy to be part of the life going on in the social areas of the home. On celebrating his birthday recently they baked him a lovely cake and our family were made very welcome. All his visitors have told us what a nice place they think it is.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to review Butlers Mews Care Home. We are so pleased your Dad is enjoying being with us and is enjoying so many things about Butlers Mews. Its always nice to see…read more
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Review from D P (Resident) assisted by family/friend published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was made to feel extremely welcome from the minute I arrived for my respite visit. All the staff were lovely, kind, helpful and extremely gentle. The room was very comfortable, clean and nicely decorated. The food was excellent, with a good choice each day. My visitors were very impressed and happy
to see how well cared for I was. I would like to thank all the staff at Butlers Mews who made my visit such a happy one, and hopefully, it will not be too long before I return.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to review your stay with us at Butlers Mews. We are so pleased you enjoyed your stay and found the staff to be kind, helpful and caring. We are glad you found…read more
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Review from Howard S (Son-in-law of Resident) published on 16 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife's mother has recently become a resident at Butlers Mews Care Home in Rugby and says she absolutely loves it in her fantastic large and bright room with French doors and patio!
She has not only put on some weight (she says the food is fantastic) but her mental state has improved beyond belief
as a result of the social interaction and care she is receiving.
Staff appear to be considerate and caring which has taken a weight off my wife, and it is an absolute pleasure to visit her and to see her so happy and relaxed.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for your wonderful 5 star review for Butlers Mews Care Home. We are so pleased your mother-in-law loves her room and is enjoying the food. It is so very positive to hear you feel…read more
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Review from H E (Daughter of Resident) published on 9 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful home, with such caring staff from the housekeeping to the Management. It’s great that every one of them has time to talk to Mum, not just rush in and do the job, but actually seem to care. Activities every day. If food isn’t quite to her liking they get her something else. Nothing is too
much trouble. I feel so much happier knowing that Mum is in good hands.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to review Butlers Mews Care Home in Rugby. Your feedback is truly invaluable to us and we really appreciate your kind words. We are so pleased you are happy…read more
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Review from Lisa P (Daughter of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Butlers Mews Care Home - Avery Healthcare for just over a month now after having a really rough time at another care home, and is so happy. He loves the food, his lovely room and big comfy bed and most importantly the amazing staff. They are so caring and kind and I can't tell you
how much of a relief it is that my dad's happy and settled and so well looked after. The managers and their team have been so amazing and patient with my dad and also with me to get everything just how he wants it and we're so grateful!
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for a wonderful review Lisa. We are so pleased your Dad has settled so well with us and that he likes his new room and comfy bed. Its lovely to hear that you are also very happy. We…read more
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Review from Roy M (Resident) published on 20 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a current Resident and have been here since Easter, the accommodation is very good and the food is excellent. The staff are very kind and caring. I would recommend to my friends and I already have done so.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to review Butlers Mews Care Home Roy. Your feedback is truly invaluable to us and all of the team. We are so very pleased you find the accommodation good and the food to…read more
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Review from Anna B (Sister-in-law of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The people working there are very friendly and helpful with the patients living there. They are, also, very friendly to us visitors.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to review our home. We are so pleased you find all our staff friendly and helpful and hope to see you again very soon.
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Review from Annalise B (Niece of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service user seems very happy and well looked after. The home feels welcoming and staff are very friendly and helpful. A very nice and warm atmosphere.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for a wonderful review of our home. We really appreciate the kind feedback and are very glad you feel Butlers Mews is a welcoming place. We hope to see you again very soon.
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Review from Bev B (Sister-in-law of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our relative is happy and very well cared for. The staff are welcoming and friendly but very professional. The building and surroundings are lovely. This is the perfect home for our relative.
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Review from A M (Daughter of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This will be my mother's fourth visit this year! We use Butlers Mews Care Home - Avery Healthcare for respite care while we are away. The staff are exceptional. When we arrive the office staff make you welcome and direct you, the floor staff show kindness and care for my mother. We have met the chef
and the laundry manager who again are lovely. The staff all listened to me when I explained the care my mother needs, her eating and drinking requirements which are very important to me (my mother has dementia) as well as her personal care.
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Review from Ian P (Son of Resident) published on 1 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We used Butlers Mews for a respite stay lasting six weeks for Dad. The manager and her team were all welcoming and made sure Dad had the best time during his stay. His room was spacious and very comfortable. The food and facilities were excellent as were the staff who were all kind and caring for Dad's
needs. The family who visited during our holiday all fed back and commented on how great the place and people are. We are so impressed that we have already booked another stay for Dad later this year when we are away again, meaning we can enjoy our holiday knowing Dad is getting care that is first class and easily worth a 5-star rating. Thanks again to all the team at Butlers Mews.
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Review from Sandy B (Respite Resident) published on 25 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our stay at Butlers Mews was amazing. My husband and I were having a bathroom done, so we decided to come and have a respite for a week. The staff were all so caring and friendly. Rooms were excellent. They made our stay fabulous and can't fault them at all. We would stay there again.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to review your stay with us at Butlers Mews Sandy and for all the wonderful comments you've kindly made. We are so pleased you both enjoyed your stay with us, and…read more
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Review from Emma M (Daughter of Resident) published on 21 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From making the first enquiry, to moving in, everything was very professional. Mum has been at Butlers Mews now for about 14 weeks, we were welcomed into the home from day one. All staff are very caring and nothing is too much for them. Staff always have time to chat to residents and visiting family.
If Carlsberg made care homes ...
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for the wonderful five-star review, Emma. We are so pleased you feel the journey from making the first enquiry to moving in was very professional. We adore having Mum here with us…read more
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Review from Darren W (Son of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Butlers Mews since the beginning of this year and I can not rate highly enough the standard of facilities, care services she has been provided within that time.
The staff are all friendly and professional and genuinely care about my mum’s well-being.
In my mum’s
own words, she loves it there and never wants to leave.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to review Butlers Mews Care Home. Your comments and feedback are invaluable to all our team. We are so pleased to hear you are happy with the standards and…read more
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Review from Frances E (Friend of Resident) published on 17 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care home. Staff very caring. Happy residents.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to review Butlers Mews Care Home in Rugby Frances and for your amazing 5 - Star rating. Your feedback is greatly appreciated and invaluable to us as a team. We…read more
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Review from S W (Daughter of Resident) published on 17 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since being moved from a "home" that was closed down, my mum has been given top-class support. They also keep me informed of anything they think I need to know. Although it is very efficient, it's still a relaxing place to be which only experts in this field can achieve in my opinion.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to review Butlers Mews Care Home in Rugby. Your feedback is greatly appreciated and invaluable to our team. We are so pleased you feel that you are always informed, we…read more
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Review from Carole J (Resident) published on 16 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am currently a permanent resident here at Butlers Mews and have been so for 1 month. I am a type 1 Diabetic and have been for 66 years and the care I receive here is second to none. The home has fantastic facilities and the staff are always so kind and caring. I would highly recommend this home to
any of my friends.
Reply from Stacey Randall, Customer Service Manager at Butlers Mews Care Home - Avery Healthcare
Thank you so much for taking the time to review Butlers Mews Care Home in Rugby and for your incredible 5 star rating. We are so pleased you are satisfied with all the facilities in the home and that…read more
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Review from Stephanie H (Daughter of Resident) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Butlers Mews staff are welcoming and friendly as soon as you walk through the door. They are always cheerful and nothing is too much trouble. The rooms are luxurious, with everything a resident could need.
Reply from Rachel Aran, Marketing Administrator at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to review Butlers Mews Care Home in Rugby and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team who go over and above the…read more
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Current Review Score: 9.8 (9.836)

Overview of Review Score

The Review Score of 9.8 (9.836) out of 10 for Butlers Mews Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.836 for Butlers Mews Care Home - Avery Healthcare is calculated as follows: ( (428 Excellents x 5) + (50 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 493 Ratings = 4.836
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Butlers Mews Care Home - Avery Healthcare is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (5)

Michelle

Michelle Marriner

Job Title: Home Manager Joined: 2022

I joined Avery in September 2022. Previously to this, I was a Registered General Nurse in 1996 and worked in a private Nursing home. Butler's Mews is the first Care Home I have commissioned, and I have thoroughly enjoyed the whole experience.


In my spare time, I enjoy, walking and Yoga.

Gina

Gina Bristol

Job Title: Deputy Manager Joined: 2022

My name is Gina, I am the Deputy Manager at Butlers Mews Care Home. I am a registered Nurse in the Philippines since 1995 and moved to the UK in 2008, where I started as a Senior Carer in a Nursing home. I studied for my Level 5 Diploma in Leadership for Health and Social Care, then I became a registered manager in a local residential care home.


My hobbies include Singing with our residents and dancing.

Patricia

Patricia Swatton

Job Title: Regional Senior Carer Joined: 2022

I have worked in the care industry since 2007. My role here at Butlers Mews Care Home allows me to deliver person-centred care to each resident which is where my passion is. I love the contact I have with all the residents and families and the wonderful team I work with.


My hobbies include Travelling and Korean dramas and I also used to enjoy Tae Kwon Do and even managed to achieve 2nd-degree blackbelt level 1.

Jake

Jake Best

Job Title: Senior Carer Joined: 2022

I started to work with Avery in November 2022, and before this, I worked in a Nursing home for 4 years. I became a Senior Carer in 2020 and I'm very passionate about person-centred care.


Currently, I am working on my NVQ level 3 qualification.


My hobbies outside of work included, project managing my home renovations.

Dave

Dave Kedward

Job Title: Head Housekeeper Joined: 2022

I started working with Avery in November 2022. I have been a head Housekeeper since 2020 and thoroughly enjoy my job. My role is very enjoyable as it allows me to get to know all the residents and their families.


In my spare time, I like to keep fit but my main hobby is anything related to cars.

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