Butlers Mews Care Home - Avery Healthcare

Butler's Mews Care Home is a wonderful care home. From the carers, housekeeping, caterers, managers, well-being coordinator to the maintenance man, you are obviously selecting extremely caring staff who make a real effort to connect with residents and visitors. It makes a real difference by creating a welcoming community feel to home. Thank you so much!

Advertised as a la carte. But not.

My Mother-in-law is a largely bedbound resident at Butlers Mews. She has been at the care home since February. The carers at all levels have been polite and friendly to my husband and I. To my Mother-in-law they have been professional. I feel she is safe, comfortable, and generally well cared for - what more can we ask? The staff's patience seems boundless.

An excellent care home, with wonderful caring sensitive staff. It has given my mother the support and security she needs and we are all very grateful for the positive attitude of all the people involved in Butlers Mews.

My mum is a resident and I can honestly say Butlers Mews has made a decision we hoped we would never have to make so much easier. Mum has always had the mantra “I'll go into a home over my dead body!” (and meaning it). Having visited many homes and dreading having to discharge her from hospital into any care home, the transition has been just about as perfect as it could be. Not only is the whole place beautiful, immaculate, luxurious and like a 5-star hotel, including wonderful food, but even more importantly the staff we’ve encountered have all been wonderful. Caring, always smiling, it’s like a home from home and everything is so peaceful. They have a brilliant array of activities but also don’t force them on people who don’t want to do them. In the last few weeks, Mum has met alpacas and tiny horses, done crafts and chair exercise classes and seen a great magic show. There are so many things she’s been involved in we never thought she would agree to and she’s loved it!

Our friend, whom we have POA for, spent two weeks at Butlers Mews Care Home over Christmas. The rooms are lovely and on observing staff interacting with residents, they are very caring, therefore we felt confident leaving our friend in their care. We needed a meeting with the manager to chat about future care and she saw us immediately (we were expecting to have to make an appointment) and she was able to answer all our queries. We had previously looked around the home and were very impressed with it.

I love visiting my nanna here. All the staff are so friendly, and my nanna is so, so happy. The facilities are amazing, and it's clean and fresh. Everyone is smiling, and it's so nice to see our older generation being cared for well!

I thoroughly recommend Butlers Mews. Thank you for making Christmas 2023 so happy and memorable for my mum and me.

I have visited the care home at various times during the last month. At all times I have found the staff very attentive and caring. The standards there are exceptionally high. The rooms are immaculate and well-equipped. It is expensive but if you can afford it, this is the best place to be. Care home, it is more like a five-star hotel.

Rooms are a fair size monitored. TV supplied. Staff treat residents with utmost respect and dignity. More like family. Always looks spotless. Cakes and biscuits for snacking are always tasty. Hot drinks are on hand always. Nothing is too much trouble.

I stayed at Butlers Mews Care Home - Avery Healthcare for a week. Everyone one the staff were very helpful and friendly. My room was very comfortable and the food could not be faulted.

Five star in every way.

Amazing home for your loved ones. Staff are helpful, caring and loving. The manager is lovely. Food is fantastic. The rooms are like a five-star hotel. Everything in this home is out of this world. One of the resident's commented, “I never thought I would see so much loving and caring in my days”.

Mum came in for a period of respite care following a hospital stay. The staff were all lovely, very caring and friendly and made Mum very welcome. The facilities are fantastic, the rooms are so comfortable, the dining room and food was wonderful and having use of the hairdressing room was a bonus. Mum was very happy with her stay here. We thank you for the care and consideration you showed Mum and all her visitors. With thanks from myself and my wife (and thank you for allowing our dogs to visit too).

Following a weeks respite stay in the Summer my Dad has been living at Butlers Mews for a month now, is settling in well and enjoying being looked after with no worries. The staff are really friendly, caring and enthusiastic about their residents' enjoyment of life. Dad says the food is excellent and he is happy to be part of the life going on in the social areas of the home. On celebrating his birthday recently they baked him a lovely cake and our family were made very welcome. All his visitors have told us what a nice place they think it is.

I was made to feel extremely welcome from the minute I arrived for my respite visit. All the staff were lovely, kind, helpful and extremely gentle. The room was very comfortable, clean and nicely decorated. The food was excellent, with a good choice each day. My visitors were very impressed and happy to see how well cared for I was. I would like to thank all the staff at Butlers Mews who made my visit such a happy one, and hopefully, it will not be too long before I return.

Staff appear to be considerate and caring which has taken a weight off my wife, and it is an absolute pleasure to visit her and to see her so happy and relaxed.

A wonderful home, with such caring staff from the housekeeping to the Management. It’s great that every one of them has time to talk to Mum, not just rush in and do the job, but actually seem to care. Activities every day. If food isn’t quite to her liking they get her something else. Nothing is too much trouble. I feel so much happier knowing that Mum is in good hands.

I am a current Resident and have been here since Easter, the accommodation is very good and the food is excellent. The staff are very kind and caring. I would recommend to my friends and I already have done so.

The people working there are very friendly and helpful with the patients living there. They are, also, very friendly to us visitors.