Butlers Mews Care Home - Avery Healthcare

Ridge Drive, Rugby CV21 3FE
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9.8 68 Reviews
  • Butlers Mews Care Home - Avery Healthcare, Rugby
Nestled in the heart of the charming market town of Rugby in East Warwickshire, Avery's latest care home addition, Butlers Mews, boasts an enchanting location just a stone's throw from the scenic river Avon.

Conveniently situated near Draycote Water and Swift Valley Nature Reserve, the home offers a perfect blend of tranquillity and accessibility. Providing residential, respite and dementia care, Butlers Mews is designed to meet the diverse needs of its residents.

The care home is a haven of exceptional comfort and quality, ensuring that residents can embrace their retirement years in a secure environment surrounded by supportive, like-minded individuals. Couples and companions are also welcome to live in the home together, where their well-being, comfort and happiness is always prioritised.

Butlers Mews is the epitome of top-tier assisted living in Rugby, featuring 76 spacious bedrooms, each meticulously furnished to the highest standards and equipped with a resident nurse call and information system. The home is thoughtfully equipped with a cinema, hair salon, library, café and therapy suite.

While bedrooms exude impeccable décor and furnishings, residents are encouraged to infuse their personal touch into their private spaces. Adding keepsakes, trinkets, and photographs transforms their living quarters into a personalised haven within the Rugby care home.
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Care Provided by Butlers Mews Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1799

These prices are only a guideline, please contact Butlers Mews Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Butlers Mews Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Contact Butlers Mews Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Michelle Marriner (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (8)

Butlers Mews Care Home - Avery Healthcare Reviews (68)

9.8

Butlers Mews Care Home - Avery Healthcare has a Review Score of 9.8 (9.836) out of 10, based on 42 reviews in the last 2 years.
Over all time Butlers Mews Care Home - Avery Healthcare has 68 reviews.

Overall Experience
  • 64
  • 4
  • 0
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Date Published
  • 68
  • 14
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  • 42
  • 26
Reviewer Connection to Butlers Mews Care Home - Avery Healthcare
  • 22
  • 9
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  • 5
  • 3
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  • 2
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Total of 68, showing 61-68
Review from J C (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standards of the home are equivalent to a 5-star hotel. Spotless with a cinema, hairdressers and beauty room. All the staff are professional, helpful and engaging with both residents and visitors. The place is well run, I would recommend to anyone who is looking for residential care, full-time or
respite. Thank you to all the staff.
Reply from Rachel Aran, Marketing Administrator at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to review Butlers Mews Care Home in Rugby. We are delighted to hear how satisfied you are with our home and the choice of facilities on offer. Your feedback is truly…read more
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Review from Janet B (Resident) published on 20 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day of admission to Butler's Mews Care Home, my ninety-one year old mother has been cared for with kindness and compassion and received a totally professional service. Although, a residential and not a nursing home, her medical needs have been met above and beyond our expectations. She has
presented several issues regarding her health and fallen twice. I have, however, been kept aware by phone of all situations and consulted on referrals to doctors and paramedics. I feel totally confident that Butlers Mews was the right choice for my mother. We are of course fortunate that she is a founder resident in a new care home. Whilst the facilities are beautiful, it is care that matters and I have been able to get to know all the staff and see them in action from the beginning. The atmosphere is happy and upbeat and I feel like we are part of a supportive family. Thank you.
Reply from Sarah Goswell, Marketing Assistant at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to review Butlers Mews Care Home in Rugby. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to…read more
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Review from Audrey S (Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I have received has been exemplary. All the staff and carers have been kind and considerate. My room is comfortable and well equipped. I have five star treatment!
Reply from Sarah Goswell, Marketing Assistant at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to review Butlers Mews Care Home in Rugby and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team, who go over and above the…read more
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Review from Vivian S (Daughter of Resident) published on 17 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, very good carers. My dad comes in for respite while I'm away.
Reply from Rachel Aran, Marketing Administrator at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to review Butlers Mews Care Home in Rugby and for your amazing 5-star rating. We are delighted to hear that your dad enjoyed his respite stay with us, in the loving care…read more
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Review from Katie S (Granddaughter of Resident) published on 13 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
First home for my grandparents and they couldn't have been more helpful with the whole process. They supported us with the move and eased all of our concerns and worries that any of us had along the way.
Three members of staff couldn't be more attentive and support them with all their needs and really
make the effort to make sure they get to them and their interests.
The activities lady has been amazing with all the activities and always drops in to say hi every day.
A great home, with staff that really care about the residents and communicate with the family at all times.
I would highly recommend this home. I can't thank them enough for the care they are giving.
Reply from Rachel Aran, Marketing Administrator at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to review Butlers Mews Care Home in Rugby and for your amazing 5-star rating. We understand that moving loved ones into care can be a daunting experience for everyone,…read more
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Review from Anna S (Daughter of Resident) published on 26 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Making the decision to move a loved one from their own environment into alien surroundings, can often be a heartbreaking experience and the empathy and sensitivity with which the staff at Butlers Mews Care Home handled our situation, was just perfect.
Whenever we are greeted, we are treated like friends
and family, and just walking through the doors gives us a total sense of relief, now that we no longer have to worry about our mom, we can just get on with enjoying the beautiful environment, amazing surroundings and the best staff ever.
Every one of my mother’s needs and beyond have not only been met but exceeded and all of her idiosyncrasies, of which there are many, have been catered for.
I would just like to thank the staff for the kindness, generosity of heart, sensitivity and inordinate respect they have all shown our family and most importantly, our mother.
You have brought peace and joy to a heartbreaking situation.
Reply from Rachel Aran, Marketing Administrator at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to review Butlers Mews Care Home in Rugby and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mom has received from our…read more
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Review from Rosemary H (Daughter of Resident) published on 26 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has recently had to make the decision to move into residential care to support his physical and mental well-being. He has found the Butlers Mews Care Home to feel very much like his own home, the environment is welcoming and clean. The staff are supportive and caring. In his words 'it is like
living in a hotel with the supportive care of friends'.
Reply from Elizabeth Kirby, Recruitment coordinator at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to review Butlers Mews Care Home in Rugby and your lovely 5-star rating. We are so pleased to hear your father is settling in well as we know it can be a daunting…read more
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Review from Elaine M (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home and its facilities are excellent in every way from the beautiful surroundings to the staff who from day one have all been absolutely fantastic. Each one couldn't be more friendly, welcoming and helpful. We feel like we have joined a real 'family' at Butlers Mews and know that Mum is in safe
and very capable hands.
Reply from Rachel Aran, Marketing Administrator at Butlers Mews Care Home - Avery Healthcare
Thank you for taking the time to review Butlers Mews Care Home in Rugby and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.836)

Overview of Review Score

The Review Score of 9.8 (9.836) out of 10 for Butlers Mews Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.836 for Butlers Mews Care Home - Avery Healthcare is calculated as follows: ( (428 Excellents x 5) + (50 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 493 Ratings = 4.836
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Butlers Mews Care Home - Avery Healthcare is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (5)

Michelle

Michelle Marriner

Job Title: Home Manager Joined: 2022

I joined Avery in September 2022. Previously to this, I was a Registered General Nurse in 1996 and worked in a private Nursing home. Butler's Mews is the first Care Home I have commissioned, and I have thoroughly enjoyed the whole experience.


In my spare time, I enjoy, walking and Yoga.

Gina

Gina Bristol

Job Title: Deputy Manager Joined: 2022

My name is Gina, I am the Deputy Manager at Butlers Mews Care Home. I am a registered Nurse in the Philippines since 1995 and moved to the UK in 2008, where I started as a Senior Carer in a Nursing home. I studied for my Level 5 Diploma in Leadership for Health and Social Care, then I became a registered manager in a local residential care home.


My hobbies include Singing with our residents and dancing.

Patricia

Patricia Swatton

Job Title: Regional Senior Carer Joined: 2022

I have worked in the care industry since 2007. My role here at Butlers Mews Care Home allows me to deliver person-centred care to each resident which is where my passion is. I love the contact I have with all the residents and families and the wonderful team I work with.


My hobbies include Travelling and Korean dramas and I also used to enjoy Tae Kwon Do and even managed to achieve 2nd-degree blackbelt level 1.

Jake

Jake Best

Job Title: Senior Carer Joined: 2022

I started to work with Avery in November 2022, and before this, I worked in a Nursing home for 4 years. I became a Senior Carer in 2020 and I'm very passionate about person-centred care.


Currently, I am working on my NVQ level 3 qualification.


My hobbies outside of work included, project managing my home renovations.

Dave

Dave Kedward

Job Title: Head Housekeeper Joined: 2022

I started working with Avery in November 2022. I have been a head Housekeeper since 2020 and thoroughly enjoy my job. My role is very enjoyable as it allows me to get to know all the residents and their families.


In my spare time, I like to keep fit but my main hobby is anything related to cars.

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